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Safety

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  1. Enable 2FA as a chat optional requirement for users to be required to have 2fa before typing in a users stream chat. This would drastically reduce the number of times a banned user will try to evade a ban to harass a streamer / disrupt chat.
    On top of this it would drastically increase awareness on 2fa. Being optional it wouldn't force people or streamers to turn it on or use it. This could also help people who have 18+ Mature content streams reduce the number of people under 18 from engaging.

    As 2fa already exists within the twitch platform…

    1,094 votes

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    76 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  2. This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
    However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.

    Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
    Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection…

    842 votes

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    43 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    We are happy to announce that we have released an update that addresses some of these points.

    Channel Banned users will no longer be able to view the chat, and they will also be removed from your Chat list. There is an issue that has caused us to pause this temporarily, but we expect a fix to be out very soon – stay tuned to the Twitter thread below for the update.

    Additionally, if you Block a user, they will not be able to subscribe or follow, and Blocking them will automatically unfollow them.

    https://twitter.com/TwitchSupport/status/1243643979897417730?s=20

    How to Block a user: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat#BlockWhispersandMessagesfromStrangers

    I will leave this topic open for your points about being unable to fully view the remaining content of a channel, and account creation.

  3. Since Body Painting has been established as a valid category on the platform, there has been a noticeable lack of encouragement from Twitch in creating a healthy community around it. This lack of support is further emphasized by the massive push back and public harassment of Body Painters online, including but not limited to: Organized hate raids by other streamers, Streamers sexualizing body painters on their own live streams, Public groups that organize mass reports on body painters, Lack of response by Twitch to counter the culture of continued degradation of women through objectification by viewers (including inappropriate usernames).

    Twitch…

    837 votes

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    82 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →

    Hey guys!

    There were some discussions that weren’t super applicable to feedback and I have gone ahead and removed them.

    We super appreciate the feedback and want to keep hearing your ideas. Please just keep it focused on bodypainting/body art community and feedback around that, over feedback on specific channels/users.

    If you have anyone who you are concerned about on Twitch or someone who you are worried about how they are acting on Twitch always feel empowered to report them so our team can further investigate the situation.

  4. Dear Twitch,

    We are now dealing with a new threat of bot accounts. These accounts sit lurking in channel, possibly logging info of either streamers or chatters. They may be using this info for giveaway sniping, or possible future bot attacks, including viewer bots, follower bots, and even spam bots. They sit there and do nothing, they follow us to other streams we host/raid. We ban them, not like they ever say anything, but to prevent them from spreading, we need a way to KICK THEM OFF THE CHANNEL.

    Recently had a run in with "Opentwitchbot" whom acknowledges that they…

    826 votes

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    170 comments  ·  Bots  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, I know that this is a very late response, but we’re hoping to find time to address this issue later this year. There are a few steps we’ll have to take to solve this problem in a way that will work for all streamers, but we understand the severity of the issue.

  5. IP Ban makes it possible to permanently ban a user with the same IP Address, thus not allowing them to crate other account to try and troll/spam, etc.

    789 votes

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    63 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    We apply IP bans in Chat based on users’ Moderation actions in certain cases. We don’t currently plan to publicize the logic we use because we think it would make it easier for bad actors to bypass the restriction.

  6. Hello! I think everyone knows about this problem... You're chilling in a big stream with around 20.000 Viewers and the Moderators need to inform the chat about something. Well, since there are so many people in the chat, moderator-messages are gonna be overlooked really fast. So, I've came up with the Idea that moderator are able to "pin" messages that will be shown above the chat for maybe 5-10 seconds or until they get "unpinned".
    preview of how a pinned message could look like http://i.imgur.com/yGzH6Nm.png
    Sorry for my english... I hope you could understand my Idea c:

    673 votes

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    11 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  7. I would like to propose that Twitch implements much stricter rules surrounding username creation and the terms which are allowed to be used in usernames. Users are still allowed to create usernames which are hateful, sexually explicit and degrading, despite this behaviour being against the Twitch Community Guidelines.

    I appreciate that moderators and streamers are able to ban and report these accounts, but stopping this behaviour should NOT be the sole responsibility of content creators and their team. Furthermore, this method merely addresses the problem AFTER it has already happened. We need Twitch to implement a system which can identify…

    638 votes

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    13 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  8. Since the creation of twitch creative last year, there's been a great community growing. Twitch has made a new and exciting platform for artists to connect with their audience that hasn't really existed before. It allows for such a personal connection between the art, artist, and viewer. When I see artwork from an artist that I watch regularly, not only do I see their beautiful creation, I remember special moments when they completed a section of their work.

    On October 28th, 2015, when Twitch creative was announced on the Twitch blog they wrote, ”We expect to learn much about what…

    597 votes

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    59 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →
  9. Please allow streamers to remove people from their follower's list. As a small streamer, I struggle with trolls, and I have made many streamer friends who have had the same experiences as me. On more than one occasion I have banned a troll from chat and had them return with upwards of 3 other accounts, sometimes even up to 10 or 15 other accounts during one stream. (Keep in mind my average stream is about 2.5 hours, and I try my best to not acknowledge or encourage the trolls at all, I just ban them and move on.) They follow…

    534 votes

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    27 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

    You have a lot of different suggestions here, the latter of which have not been implemented so I will leave the topic open, but I wanted to let the thread know that we have recently released the ability to remove followers from your list by Blocking them.

    https://twitter.com/TwitchSupport/status/1243643979897417730?s=20

    You can see how to Block a user here: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat#BlockWhispersandMessagesfromStrangers

    Additionally, you can see your channel Banned Chatters in your Moderation Preferences in the Dashboard

    https://dashboard.twitch.tv/settings/moderation

  10. as a mod it would be helpful if i could talk to all the other mods without having to whisper them each individually once by one.....all we would have to do is type "/modchat <message>" and it would show up in chat like the ban, timeout, purge messages do. All mods can communicate without the rest of chat seeing it. Also, they can be pinned for important channel stuff like in discord, so any mod coming into chat can see what's new or changed with regards to the stream rules and such

    438 votes

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    32 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ban the word "r*tard" and all variations from Twitch. This is hate speech. Recently, Twitch put a ban on words like "simp," "incel," and "virgin." Meanwhile, there are many partnered streamers, including Asmongold, one of the biggest streamers on Twitch, constantly using the R word and sees no problem with it, therefore influencing their audience of tens of thousands of Twitch users to do the same.

    There are many, many, many articles on the internet explaining why and how the word is harmful, hate speech, and a slur. Most people don't even have to read them to know this. Recently…

    391 votes

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    11 comments  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →
  12. Currently the only possibility for managing links is to disable them all together. This replaces them with '***' in chat for everyone but the sender. Add an alternative to make AutoModerator hold all links for review instead so mods can allow them on a case to case basis. If no mod is there the result would be the same, no links in chat.

    319 votes

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    4 comments  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →
  13. Users are able to hide specific badges already (Twitch Prime, Turbo, Bits, ...) but what about Moderator Badges?

    The reason for this suggestion:
    In smaller streams (new) chatters might get scared if moderators post messages.

    So I see 2 potential ways this could be achieved:

    1. Only visually disable the mod badge (keeping the moderation actions in-tact)
    2. Allow moderator to go into "non-moderation mode" - in this mode, the moderation actions are not available and they are like a normal chatter

    In both cases moderators should still show up in the Moderator List (/mods).

    Recently Twitch added a "Mod View" into…

    255 votes

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    15 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  14. 242 votes

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    33 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →
  15. I'm a Twitch moderator for 3 small Affiliate streamers. I'm also a former tech support escalations agent for multiple companies & have a business degree, & I do free small business consulting to help small streamers reach Affiliate, start their streaming business, & grow their own communities on Twitch, because I think people have potential to work for themselves doing a job they enjoy & that Twitch has a lot of potential to be a platform to help them do it.

    It was the community potential that made me spend the last 10 months learning the platform to help others…

    216 votes

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    11 comments  ·  Bots  ·  Flag idea as inappropriate…  ·  Admin →
  16. I would love a global moderator role for twitch teams (that the twitch team leader could assign), so they can work or moderate in any of the team members chats.

    196 votes

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    4 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  17. For 9 months I have been reporting someone who has been harassing me over and over with NO response from Twitch. When will there be a real system in place to protect streamers??

    This person has made numerous accounts with usernames that have shared personal information including my phone number, addresses, and names of family members. I have reported, banned, blocked, and had my MODs do the same, but nothing has ever been done on Twitch's end.

    If others are going through this, I want to hear about it and what Twitch is going to do to help those of…

    192 votes

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    9 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →
  18. Give streamers or their moderators the ability to accept or deny incoming raids, with a default state to be set by the streamer. At the moment streamers can choose to only be raided by friends or teammates, which increases safety at the cost of discoverability. This will give some peace of mind in the midst of hate raiders.

    Alternatively, a moderator command to "Purge all raiders", if a raid has been malicious - a one stop shop to time out / ban all accounts that came in with a recent raid.

    187 votes

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    13 comments  ·  Safety Center  ·  Flag idea as inappropriate…  ·  Admin →
  19. Recently in the twitch community, there has been a rise of hot tub streamers also known as the "Hot Tub Meta". This has been a very controversial issue but I'm going to give my thoughts on the issue and hopefully twitch will do something about this. On twitch TOS it's stated "Content or camera focus on breasts, buttocks, or pelvic region, including poses that deliberately highlight these elements". This means any sort of content that deliberately does these would be against TOS. Now when we look at how the Hot Tub Meta we can see that it's unhealthy and unfair…

    186 votes

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    78 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →
  20. Would like a way to natively see a users name change history including date & time of change.
    Maybe even first & last message history for each username change

    For example:
    TwitchSupport - (formerly TwitchTVSupport) changed on 14 Oct 2020 22:46

    162 votes

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    12 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
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