1129 results found

1. Stricter rules against sexually suggestive streamers

   Over the past year or so I've come across multiple streamers creating/streaming sexually suggestive content with the clear intention to arouse viewers and provoke a s*xual response from them for financial gain.

   This is the kind of content you'd expect to see on a p*rn or live cams site for adults, and is totally unacceptable. I've reported a lot of streamers, affiliates and partners for this kind of content and not one of them have been banned or suffered any consequences.

   This gives me reasonable cause to say that Twitch staff who review these types of reports again streamers for this kind of inappropriate content need to be much more strict and less lenient.

   Please introduce stricter rules to prevent this kind of inappropriate content or retrain and review Twitch staff who review reports against these streamers. It would also be interesting to see the diversity among Twitch staff who review reports.

   Over the past year or so I've come across multiple streamers creating/streaming sexually suggestive content with the clear intention to arouse viewers and provoke a s*xual response from them for financial gain.

   This is the kind of content you'd expect to see on a p*rn or live cams site for adults, and is totally unacceptable. I've reported a lot of streamers, affiliates and partners for this kind of content and not one of them have been banned or suffered any consequences.

   This gives me reasonable cause to say that Twitch staff who review these types of reports again streamers for… more

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2. Priorities regarding Clips Management + DMCA notifs

   I am extremely confused why "Sort & Delete Clips by date, game, or view count" is being pushed back to Q3/Q4 of 2021. That is an entire year from now and is unacceptable given the recent situation regarding clips being targeted for DMCA because of the system's failures to protect creators.

   Twitch has prioritized VOD management over clips. Let me tell you something, as someone who has used the website for years and is a full time streamer that manages many other stream channels big and small: VOD management is NOT what people need more tools for at this time. Allow me to explain why.
   VODs are already extremely easy to manage. They are deleted after 60 days regardless of action, and as such are never overwhelming to sort through because there will always be a finite number of VODs usually beneath or around the number of 60 if you were to stream every single day. You can delete them with ease as of right now.

   Clips on the other hand quickly accumulate on an exponential scale as your stream grows in size. A small streamer may have hundreds of clips. A medium sized streamer may have tens of thousands of clips. A large streamer can have HUNDREDS of thousands of clips. We currently have NO tools to manage or sort through clips at this time. The search function for clips literally is broken in the dashboard and doesn't work correctly. You cannot even sort by date if you have over a certain threshold because the site itself fails to organize them all.
   I have tried to search so many times for my "Bloodborne" clips with the manager, which was years back, and it just completely drops the search. I have to use third party tools to locate old clips because Twitch's system just plain doesn't work or allow for it. That is horrible. I cannot even go and look at clips I may want to pull up for entertainment's sake, or for the sake of wanting to delete something specific.
   I also cannot stress how bad it is for the end user outside of the Dashboard, where it's actually impossible to find any specific clip because they can only sort by recently made clips. As I said, they have to use third party websites. That is unacceptable.

   Literally no aspect of the clip system has any form of filtration, and this is a huge problem clearly. In fact, out of everything that happened this year, the clips system vulnerability has to be by far the biggest issue regarding DMCA. Not VODs. Clips. VODs are absolutely not what should be coming first.

   You have given editors access for clip management finally, which took way too long I might add as myself and several large streamers have been requesting this for years. However, what good is that if editors are just as stuck as the streamer was beforehand? They have no tools. Do you expect people to be able to sit down and sort through hundreds of thousands of VODs with no means of sorting them by game, date, timestamp, created by, etc? It's a fool's errand. A single stream of someone with over 5000 views is potentially another 10000 clips.
   And what if there are vulnerabilities within those clips? Good luck finding them!
   You only have given us the option of a complete wipe, which as you must know by now, is wildly unpopular.

   Batches of VODS to unpublish/delete should not take an entire quarter to make, but it's also not terribly important because VODs are EASY to manage as they are right now. Multi-track audio+ Twitch Studio shouldnt be a priority because it already functions in OBS and honestly if Live DMCAs happen that system is completely pointless. It also only treats the symptoms of the DMCA and not the root cause, but that's a whole another topic.

   These priorities feel just plain negligent of the issue at hand.

   A human being literally cannot manage clips if you've got any sort of following on Twitch. We NEED management tools. Today. Not tomorrow, not a month from now, and absolutely not an entire YEAR from now.

   Push clips management tools up to Q4, or Q1 at best. Put it at the top of the list.

   With that said, DMCA notifications + review + strike tracking also should not take until Q2. That should also be pushed to Q4/Q1.
   These are tools we need now. They are extremely important and pushing them back that far makes it seem like Twitch has no idea what's going on with their creators and what they want or need.

   The tools that are being put above the above mentioned that need priority are not even close in their urgency.
   Granted, you have the things people want on the roadmap, and that is good, but the order of it is ridiculous. It needs complete restructuring.

   tldr;
   -Sort & Delete Clips by date, game, or view count (I would add "created by" and " timestamp range BTW because that would help a ton) should be Q4 2020 or Q1 2021. Not Q4 2021. Giving editors clip access does almost nothing if they have no tools.

   -Multitrack does not need priority over the clip system. At all. Tell people to use OBS if they absolutely need it. There are way more important things to take care of.

   -Vod management is currently easy and could easily be pushed back because Vods have linear finite growth (60 days) whereas clips are exponential and endless. No idea why this is being prioritized when it's barely a problem by comparison.

   -DMCA tools+notifs need to be Q4 2020/Q1 2021. Not Q2 2021. It's ridiculous this wasn't already on the site already.

   If this restructuring is for some reason unfeasible, I don't know what to say but hire better people or find more help.

   I am extremely confused why "Sort & Delete Clips by date, game, or view count" is being pushed back to Q3/Q4 of 2021. That is an entire year from now and is unacceptable given the recent situation regarding clips being targeted for DMCA because of the system's failures to protect creators.

   Twitch has prioritized VOD management over clips. Let me tell you something, as someone who has used the website for years and is a full time streamer that manages many other stream channels big and small: VOD management is NOT what people need more tools for at this time.… more

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3. Add new filters for creating usernames to deter the creation of accounts used for trolling/harassment purposes

   In light of recent events in which two individuals have been harassing and cyberstalking a number of Twitch streamers, myself included, it would be helpful to filter out alternative forms of profanity along with formats of phone numbers.

   Specifically, I suggest the following be filtered/prohibited in username creation:

   • bltch (with an "L" instead of an "i")
   • wh0re (with a "0" instead of an "o")
   • ########## (the typical format of including phone numbers in a username)

   All three of these techniques have been used by internet trolls when creating multiple accounts to harass streamers and post their personal information. Please consider filtering out these techniques to deter further accounts being made in this manner.

   In light of recent events in which two individuals have been harassing and cyberstalking a number of Twitch streamers, myself included, it would be helpful to filter out alternative forms of profanity along with formats of phone numbers.

   Specifically, I suggest the following be filtered/prohibited in username creation:

   • bltch (with an "L" instead of an "i")
   • wh0re (with a "0" instead of an "o")
   • ########## (the typical format of including phone numbers in a username)

   All three of these techniques have been used by internet trolls when creating multiple accounts to harass streamers and post their personal information.… more

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4. Safety: Close Public Access to Past Deleted Content

   Anyone is currently able to access deleted Clips and VODs via a Twitch database that is open and accessible via the stream ID. This is incredibly dangerous, as personal information such as addresses, names, employment, etc., may have been accidentally disclosed on stream, and is now permanently saved for the public to access at anytime, even if the VOD or Clip is quickly deleted.

   PLEASE close this server access to the public for our safety!

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5. Allow all games. Remove the prohibited games list.

   The Twitch community is composed of people from around the world, coming from unique political backgrounds and cultures.

   Prohibiting games enforces a specific view of the world to the Twitch community as to what is acceptable or not, censoring content with valuable gameplay and cultural content in the process.

   As of this writing, the list of prohibited games are either due to violence, sex, or any game with the "Adults Only (AO)" ESRB rating. While this could be argued to be a good thing for kids, Twitch has already a "Mature Content" flag in its channel settings for this specific case.

   Responsible adults however are not allowed to take the matter into their own hands and are forced to stream and listen to content that do not fully match their own values. This is in my opinion unacceptable since it hinders the creativity of the video game art form and its economics.

   This is not just limited to the entertainment factor of violent and sexual content, but also derivative content that could not exist without those elements. For example, Manhunt 2 contains in my opinion a very strong anti-violence message in its endings depending on the player's actions throughout the game, but said message does not make much sense without the censored content. Similarly, HuniePop can in my opinion empower shy people to reach out for real life relationships through the tips given by the characters and by gamifying their fear, but would have a lot less impact to them without the naughty rewards.

   Regardless of whether you agree with these opinions or not, the point is that even the most insipid-looking game can have a positive effect to various people, and blocking such games would prevent people from benefiting from them.

   Please allow responsible adults on Twitch to enjoy the content that they want freely.

   The Twitch community is composed of people from around the world, coming from unique political backgrounds and cultures.

   Prohibiting games enforces a specific view of the world to the Twitch community as to what is acceptable or not, censoring content with valuable gameplay and cultural content in the process.

   As of this writing, the list of prohibited games are either due to violence, sex, or any game with the "Adults Only (AO)" ESRB rating. While this could be argued to be a good thing for kids, Twitch has already a "Mature Content" flag in its channel settings for this specific… more

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6. Emails about report should be more informative!

   In case I send a report not all, just like half of them were checked (I get sometimes no Emails regarding my report). And in this Email you send me about my report would be nice, if you add the reported account name + my report data (why I did reported, and my report text).

   Also in case you are done with my report, send back me please a detailed Email from EVERY report! What account were checked, what was my report, what is your decision, and why you decided like this! If you want a detailed information why I report somebody, I can just expect the same thing!

   I want to unterstand and have a clear overview what you do with my reports!

   "Twitch has zero tolerance for hateful conduct". "We will take action on all instances of hateful conduct and harassment"

   Last time I reported 26 accounts. I get 12 Emails regarding this. 6 accounts were deleted. Why did you not checked 12 of my reports? Why only 6 accounts were deleted, and not like 20? Not clear why only random 6? And there were like 5 similar accounts created only to bully me (I reported all many times). Only 3 of them were deleted...what is with the other 2? Are they ok in your opinion? Or what is happening at your side?

   Or even you could create a kind of my reports page, where I could check my reports and see, what happened and what not. To urge the decision about the report, because videos or clips were be deleted after time, etc. Would be maybe better than those Emails, as now on...they are like Spam. They are for nothing!

   Cheers and thank you!

   In case I send a report not all, just like half of them were checked (I get sometimes no Emails regarding my report). And in this Email you send me about my report would be nice, if you add the reported account name + my report data (why I did reported, and my report text).

   Also in case you are done with my report, send back me please a detailed Email from EVERY report! What account were checked, what was my report, what is your decision, and why you decided like this! If you want a detailed information why I… more

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7. Enforce the Harassment Policy

   The new harassment policy sounds lovely. But, how can we be sure Twitch will actually enforce it? Many of us have experienced harassment from viewers as well as creators (hateful raids, etc) and nothing has ever been done. How can we trust you’re going to do something now?

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8. Please discuss copyrights in games and intellectual property as Twitch sees it.

   Playing games with in-game music. (no external sound or music, all in-game) Please explain copyright implications of in-game music and the concept that all games are copyright material. How is in-game music different from the intellectual property of the actual game being shared publicly?

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9. Include DBS checks with affiliate and partner onboarding

   There is nothing currently in TOS that prevents anyone with a criminal record in casting - including people who have been convicted of race, hate or *** crimes. As a private company, Twitch could make the step to update TOS to prevent people who have been convicted of race, hate or *** crimes from casting - and make a DBS part of the onboarding process (a DBS is mandatory for teachers working with children, people in the care industry etc - why not on twitch when children can create an account from the age of 13?) . It wouldn't solve the problem, but it'd be a start - and make it easier for Twitch to remove those who pose a risk now and in the future both online and at IRL events.

   There is nothing currently in TOS that prevents anyone with a criminal record in casting - including people who have been convicted of race, hate or *** crimes. As a private company, Twitch could make the step to update TOS to prevent people who have been convicted of race, hate or *** crimes from casting - and make a DBS part of the onboarding process (a DBS is mandatory for teachers working with children, people in the care industry etc - why not on twitch when children can create an account from the age of 13?) . It wouldn't solve… more

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10. Mental health

    Twitch should offer a more in-depth mental health section that not only focuses on streamer health (i.e. suicide prevention/depression) but also the streamer/follower relationship. Offering resources for those who do not understand that the streamer cannot always respond/ may not share the same feelings as the viewer. Essentially, we need a "how to use Twitch in a healthy, responsible manner" section, to educate all parties involved.

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11. Designated support team for streamers being bullied with ToS strikes without actually breaking ToS

    Hello, I have felt like there are a few things that have been concerning for small streamers in regards to some of the ways their account/channels in particular have been handled. Being aware that putting out content on the internet brings a platform for all types of eyes which in turn puts creators at a risk for various sorts of individuals who come in and out of their streams who may have ill intentions. There have been a few instances where creators feel they were singled out. Harassment being an example I personally feel should be something that, if possible, should be assigned to a team designated for that specific reason and looked into as a case by case basis, perhaps submitting & reviewing more thorough evidence in the reporting process so streamers are unable to just get immediately banned or suspended as the result of "trolls" or "hate watchers" simply trying to mess with the streamer. As an example: The Twitch content creator: Viohleta is currently suspended (again) and has been suspended unfairly multiple times as a result of "hate watchers" reporting out of spite as an attempt to get the content creator banned either as a "troll" or just general ill intentions.

    A possible solution: Having a designated team or support staff more readily available to review ToS content reports so that these smaller streamers don't just get immediately suspended/ banned, especially in cases where no ToS breach has taken place. Twitch has stated that it wants to be "a safe and inclusive platform for content creators and viewers equally", but when harassment like this takes place so frequently it becomes emotionally taxing on the content creators suffering the consequences of these attacks, and in some cases taxing on the viewers as well especially if they have invested alot in the streamer. It begs the question of why isn't there already a more thorough support team assigned to this matter? With the "Just Chatting" and "Pools & Hot Tubs" categories growing increasingly popular, it doesn't make any sense as to why some streamers are being unfairly banned while being entirely mindful of the guidelines, while other partnered streamers are not penalized for actually pushing the boundaries of how much they can get away with ignoring the guidelines.

    It would be greatly appreciated if this matter could be looked into & taken more seriously, and if any smaller streamers that have been unfairly punished could have their accounts restored. Thank you

    Hello, I have felt like there are a few things that have been concerning for small streamers in regards to some of the ways their account/channels in particular have been handled. Being aware that putting out content on the internet brings a platform for all types of eyes which in turn puts creators at a risk for various sorts of individuals who come in and out of their streams who may have ill intentions. There have been a few instances where creators feel they were singled out. Harassment being an example I personally feel should be something that, if possible,… more

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12. Add option to report account for impersonation

    Right now there isn't an option to report an account for impersonating another user. It's really easy for someone to make an account with a similar name by substituting an uppercase I for a lowercase L (I vs l) or with any other kind of letter/number substitution.

    There should be an option to easily report an account for impersonating someone else.

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13. More Report Options

    I think we need some more options to find a more accurate statement about what we are reporting a stream or a VOD for.

    The last two times I reported someone, I couldn’t find an option for either something along the lines of ”inappropriate material” or ”harassing other users” which I honestly feel are quite normal things one could report another for.

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14. Don't allow accounts to stream anime or tv shows. Make it easy to report it!

    There is a trend for people to stream anime series which not only is illegal, since they don't own the content which has copyright, but this will hurt twitch content creators.

    1. Most of these channels are using an illegal streaming website to stream the show on twitch.

    2. If they are using a legal site (for example, Crunchyroll) they are breaking the law by double streaming their content here.

    3. They are not creating their own content, hurting all hard-working streamers that actually put effort on twitch.

    The problem is there is no easy way of making a report for this case. When a user reports for copyright it sends them to a link with forms that need to be submitted, discouraging people from actually reporting. I think this is why this trend is only growing.

    There is a trend for people to stream anime series which not only is illegal, since they don't own the content which has copyright, but this will hurt twitch content creators.

    1. Most of these channels are using an illegal streaming website to stream the show on twitch.

    2. If they are using a legal site (for example, Crunchyroll) they are breaking the law by double streaming their content here.

    3. They are not creating their own content, hurting all hard-working streamers that actually put effort on twitch.

    The problem is there is no easy way of making a report for this case.… more

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15. Prevent Banned Users from Joining Raids

    Block users banned from a channel from joining a raid from the channel the users are banned from to the raided channel, and also not notifying the banned users the name of the raid target channel (specifically the notification appearing on the top of the chat when the raid is about to happen).

    As with a raid, the raiding streamer will be in the chat of the raided channel, and the raiding and raided channels usually have related communities, malicious users can use this opportunity to continue harassing the streamer or spreading damage to related communities, despite being banned from the previous channel. Therefore, allowing banned users joining raids exposes both the raiding and raided streamer to the risk of being harassed by previously known and banned malicious users.

    I have recently witnessed an account maliciously disrupting the chat with inappropriate ASCII spam, and after the account was banned from the channel, the stream ends with a raid, and the same account attacked the raided channel with the exact same method, so this is a happening issue and actions should be taken against it.

    Block users banned from a channel from joining a raid from the channel the users are banned from to the raided channel, and also not notifying the banned users the name of the raid target channel (specifically the notification appearing on the top of the chat when the raid is about to happen).

    As with a raid, the raiding streamer will be in the chat of the raided channel, and the raiding and raided channels usually have related communities, malicious users can use this opportunity to continue harassing the streamer or spreading damage to related communities, despite being banned from… more

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16. Allow channel ban to trigger ignore/block for streamer

    While I can understand the rationale behind channel chat and whispers being treated separately, the fact is that users who are banned for inappropriate behavior often follow up by harassing the streamer directly through whispers. Here is a potential workflow I can think of:

    Whenever a mod bans a user from a streamer’s channel, it triggers some kind of message/notification to the streamer that a user has been banned and asks if the streamer would also like to block/ignore. Additionally, there can be an option for the streamer to auto-block in these instances where mods are trusted and there may be too many bans to manage.

    While I can understand the rationale behind channel chat and whispers being treated separately, the fact is that users who are banned for inappropriate behavior often follow up by harassing the streamer directly through whispers. Here is a potential workflow I can think of:

    Whenever a mod bans a user from a streamer’s channel, it triggers some kind of message/notification to the streamer that a user has been banned and asks if the streamer would also like to block/ignore. Additionally, there can be an option for the streamer to auto-block in these instances where mods are trusted and there may… more

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17. Don't ban specific words that are not slurs

    Twitch plans on soft-banning a handful of words in their next policy update, namely "simp", "incel", and "virgin", in an attempt to ***** down on ****** harassment. They say it will only be in cases where they are used as insults but I want to get ahead of this since community outcry is already bubbling up.

    Banning individual words that are not slurs not only lumps them in with genuinely harmful words but also encourages an environment where context is devalued. The above three words are usually used in a joking manner, but I worry that shuffling them into the same category as things like the N word, F slur, etc. will create knee-jerk reactions when moderating; if you're sent a clip of someone saying one of the words to someone and you're unaware of their relationship or their tone is ambiguous, seeing that the word is "banned" is automatically going to push you toward one opinion over the other. You can say they're only going to be banned when used as insults but preemptively sticking a black mark on them leads to bias. Already there are rumors a popular Twitch streamer was banned for jokingly using these words, which, whether true or not, doesn't exactly soothe the community.

    It's also important to note that ANY word can be used maliciously because, again, context matters. There are more childish insults that can still end up being used against TOS if it's done repeatedly and maliciously rather than as part of less-serious trash talk and banter. People get called "stupid", "idiot", and a whole host of other insults (both jokingly and not) but no platform is wild enough to outright ban them. Nevermind niche phrases that can be community-specific (e.g. "blue heart" is a serious allegation in one of my circles) that you'd never be able to ban despite their potential for misuse.

    The upcoming rule also feels biased: there are other "new"(ish) terms that are actually linked to vulnerable minorities that don't seem to hit moderation's radar, yet something that gets jokingly tossed around a lot like simp that is linked to negative behavior is a bannable offense?

    TL;DR Individual words that are not slurs and/or do not have a /serious/ history of misuse should not be singled out in the harassment policy.

    Twitch plans on soft-banning a handful of words in their next policy update, namely "simp", "incel", and "virgin", in an attempt to ***** down on ****** harassment. They say it will only be in cases where they are used as insults but I want to get ahead of this since community outcry is already bubbling up.

    Banning individual words that are not slurs not only lumps them in with genuinely harmful words but also encourages an environment where context is devalued. The above three words are usually used in a joking manner, but I worry that shuffling them into the… more

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18. Account Suspension Feedback

    The appeal for suspension of the account does not receive feedback other than an automatic response. Is it possible to provide feedback on all appeals without ignoring some?

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19. adults only, verified

    I'm one of a few hundred people on Twitch who really doesn't want younger kids viewing my streams. The games I play may not be violent, but my language is salty. It is great we have a warning screen, "You know you have to be 18..blahblahblah" happening, but I want to ensure that those who have signed up for an account aren't clicking OK anyhow. I live a PG13 life, and I prefer to have my streams reflect that.

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20. Banned Username Approval Change

    if a account has been banned it needs to go threw a process before they can change just like when you have a emote removed because that is ban evading and they are still able to lurk and be around we currently see this going on with accounts that have been banned by multiple streamers but just change there name and continue to troll and bother the streamers

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