There has been a recent rise in streamers misusing the tag system, most noticeably with non-Vtubers using the Vtuber tag. This makes discoverability more difficult for both streamers who are actually Vtubers, and viewers trying to use the tag system to find Vtubers. Even prominent streamers are misusing tags, so this behavior has been spreading. I'd like to ask Twitch staff to please enforce action on the misuse of tags to help the streamers and viewers who are using the tag system as intended. Banning streamers from using specific tags they have been caught and verified to be abusing them might be a helpful solution to consider.

Surely you guys have seen what has recently happened with the "ASMR Category" with two big streamers. Now I will say good job on banning them. But I think those bans should uphold and remain permanent to further back up the message that states. "That type of content is not allowed on twitch"

It's too suggestive the line was pushed too far.

Unless you guys want to make an 18+ category or a whole new site altogether adhering to that. Either way some sort of enforcement needs to be put into place. With a CLEAR understanding of what is / isn't allowed

Idea: Changes or the very least, more transparency on what constitutes as a ban from twitch in regards to breaking streamer guidelines. I also think it'd be fair as well if someone was banned unfairly, how they can have their repeal submission process proceed in an efficient and transparent manner as well.

Examples: Several esports players who have admitted to harassment, grooming, and assault on other community have their accounts still up and not banned (anti, cinnepie). Inversely, NairoMK who has new evidence from a lawsuit showing he was in fact a victim of **** has his account banned.

Resolution: Please reconsider how you go about banning people who've done terrible things by conducting a thorough investigation on suspect individuals (likely will have to be a case by case procedure not directed by algorithms), with transparency from twitch to the community members, and reevaluate how people who may have been unjustly banned, by being transparent in the repeal application.

Furthermore, twitch needs to be more consistent on who gets a ban vs who doesn't. Inconsistent enforcement policies from Twitch allows so many streamers who have a history of breaking the Terms of Service on their platform to continue to be able to profit off the misfortune or abuse of others.

Thank you for your time and consideration.

If someone talking about suicide and/or self harm in chat, then banning someone from a platform that could potentially provide vital contact or support to them is not the answer needed for helping them.
This reddit post made by reportedly a health professional describes their experience with the issue
https://www.reddit.com/r/Twitch/comments/7d87ah/how_does_twitch_deal_with_self_harm_and_suicide/
While messages glorifying the acts should not be promoted or allowed on the site, it's important to not get rid of a potentially vital way of contacting someone who could be in serious danger. Instead, provide them with hotlines, or other direct ways to get them the support they need. The same could also apply to channels posting content like this via video. There could be better ways to deal with this, however, I am not a mental health professional, so what that could be is not my place to say, however, I implore those at Twitch to reach out to those who may know so they can handle this in the best way they can.
The reddit post I linked explains some of the reasoning behind this suggestion.

I would like to suggest that viewers be given the ability to ban themselves from channels/streamers/streams that they know are not good for their mental wellbeing, but which they cannot stop themselves from watching if it is available to them.

Similarly to how betting sites allow you to set limits on yourself, to help keep yourself in check, I would like to see users given the power to block themselves from a channel that they cannot resist typically, be it because they cannot control their financial actions, such as donations, or because they feel the channel or streamer in question provides negative feelings within the user.

This wouldn't affect, harm or punish the channel or streamer, as they would be completely unaware and wouldn't need to do anything in response, but for some viewers, such as myself, it would be a deterrent that could help improve themselves from some negative aspects of Twitch many other users don't consider.

The best thing would be a self-implemented user ban that would take 24-48 hours to undo, leaving the user with enough time to think over their action and whether or not they should undo their self-imposed ban. Alternatively, a simple permanent ban for those who feel this is the best solutions should also be made available, so users can control their exposure to streams that don't benefit them.

Olá.
Entendo que usuários diferentes precisam de durações de timeout diferentes, e durante uma transmissão movimentada é complicado ficar digitando nicks e durações diferentes de timeout.
Vou sugerir dois recursos

1 - Duração de timeout padrão
Tem dias que a duração de timeout padrão é muito e tem dias que é pouco; adicionar um recurso que permita ao usuário escolher o tempo padrão do timeout ao clicar com o mouse ajudaria demais os moderadores e principalmente o streamer que não tem moderadores.

2 - Recurso para configurar timeout gradativo ao clicar com o mouse
Seria interessante adicionar um recurso que permitisse ao usuário ativar a opção de timeout gradativo, que iria aumentando automaticamente a duração do timeout conforme o usuário fosse clicando para dar timeout.

The Account Enforcements page states, "For the most serious offenses, we will immediately and indefinitely suspend your account with no opportunity to appeal." Yet, some users get suspended from Twitch seemingly indefinitely but somehow get their suspensions lifted. Such users need to be kept off Twitch for good, especially if they've been suspended multiple times in a short time frame.

For example, a user named DomDude64 has been suspended twice from Twitch within less than a month (9/25/2021 and 10/19/2021), but according to witness testimony, both times were supposedly permanent, and yet he successfully appeal both suspensions. His record of misconduct stretches back for almost eight years on Twitch and includes racism, ableism, sexually explicit content, bullying, doxxing, and spamming so much that he breaks stream moderation bots.

Hi guys, I'm new here but i'm quite angry for what happened just now to a friend of mine. She started streaming a few months ago and she is giving her all to provide her little audience with a fun, polite and interactive experience. Despite her devotion to these principles, some users in 2020 still enjoy entering chats in group only to flame, spam racist stuff and other forms of hate. I get that in some ways you can manage your chat to prevent this stuff to happen but for small streamers it's kinda hard to manage on their own. And this goes too far beyond the concept of "freedom of speech".

In my opinion, some forms of restriction should be issued right when the user creates its own account (like terms of use)or by blocking the chat from even type stuff like that (like an active control of the text box). Maybe I'm not the first one to complain about this, but the fact that this is still a thing in 2020 is unacceptable. A simple ban from the chat doesn't prevent this: people can still move to other chats and give their worst once again. And as far as i know, this is a problem that interests also big streamers sometimes, so why should we let this stuff go on?

Thanks for your attention.

There is a big problem with Twitch's current "Restrict/Monitor" function.

As of right now, if you start monitoring or restricting a user (for example, a ban evader), for moderators and the broadcaster, EVERY message that user sends is highlighted, making it stand out from every other message. While I understand that this highlight function has it's uses, it is inherently harmful if users are consistently making new accounts to ban evade. This system is doing the opposite of what we need if their messages are standing out to our moderators and broadcasters, as it makes it HARDER to ignore the messages and the trolls/bad actors will KNOW the message will be more likely to be seen due to the highlight.

I think the best solution to this problem is to do a similar action that deleted messages have for moderators. For anyone flagged as a ban evader or anyone marked as "restricted" under the same function, the messages from the restricted user should be hidden from view unless the moderator or broadcaster click "view message". Broadcasters and moderators mental health is important and they shouldn't be put in a position where they're made to consistently view abusive messages when they are trying to restrict them from both the public chat and themselves.

When it comes to people making accounts over and over, limiting the ban evaders is more effective than banning their accounts, as they will just keep making new ones. This gives moderators power and peace of mind, as the restricted user will likely be unaware their messages aren't showing up to the public chat, or at the very least it'll give moderators more time before a new account is made by the ban evader.

Twitter has implemented a similar feature where it'll automatically hide every single message from flagged users, making the user posting abusive messages completely unaware that their messages are going into to the void, not being seen by anyone. In today's time it should be less about "Just ban/block the user" and more about "How can we avoid these abusive messages from being seen?".

Thanks!

The enforcement of Twitch's TOS is wildly inconsistent. As it stands, streamers who are banned for showing their genitalia on Twitch tend to be banned for a few days at most, often returning later the same week to increased attention and more success, and in many cases repeatedly violating the TOS to minimal punishment, while other streamers have been permanently banned for objectively less severe offenses. My proposal is a consistently enforced, publicly available list of offenses and their ban durations. This will stop Twitch from playing favorites with popular streamers, and will protect smaller streamers from unfair punishment simply because they lack the following to be critical of Twitch when a longer punishment is applied to them.

Wasn't absolutely sure where to post this, so i am giving it a shot here. I am for the ban evasion idea, however, it has an issue and that is that i still have to ban evaders that want to come and just spam in my chat. It takes someone literally a minute or so to have a new account created and proceed to repeat the actions they were doing. I've personally had someone who will come in and continually make new accounts to say the same things over and over even though he's flagged for ban evasion, i still have to roll over and ban him again.

As such i suggest a third level of ban evasion that outright bans a user if they are flagged for ban evasion. This is of course an optional thing to have for a channel, but it saves me having to go and ban someone every time they want to continually harass my channel even if my chat can't see it, i do and would rather save myself the time away from my content to ban a user again to make sure they still flag for it.

There is still the option for people who have been banned to request an unban, but it's tiring to sit and ban someone every 2-4 minutes because they have nothing else to do but create multiple accounts to spam chats.

I personally do not have a quarrel with people having subathon's, though I do hope that they make every effort to maintain a healthy schedule for sleeping, eating, self-care, etc. I do feel that it is potentially misleading to some and saying the stream will perceivably "last forever" (as long as people continue to donate/sub) but then during stream announcing when the streamer will cap/limit the subathon, thus contradicting bot announcements and stream titles lacking or having omitted the now annouced limit to the stream. if people continue to donate or sub in effort to continue the streams timer, but the stream has a definitive end, the donating member has been presumably mislead and is now not getting what they were intending to pay for?
I think it's a miniscule microscopic margin of people that would potentially be petty enough to bring this up, and I had difficulty finding actual legal support or information on this at all, but I would hope to avoid this for anyone and am curious what, if anything, could be done to better help content creators regarding this?