Hi! One of the Ideas of mine I'd love to see implemented which would help a lot of mods/streamers. Starting out It'd really be nice if there were some changes made to the "editors" role and some new roles added to replace some of the "editor" role's current features. For example, it'd be really nice if there was a "Stream manager/adminstrator" role or even both implemented with different privileges. We need a role for Streamers where they're be able to assign people of their choosing (Generally Top mods) to #1, have more access to be able manage/edit the channel and #2, so they can elect one person to be in charge/override other moderators (specifically being able to delete moderators comments or temporarily revoke their powers).

Here's what I suggest, the current editor role doesn't quite make sense in my opinion. It gives more power than an editor should need, the Editor role should specifically be for editors and provide them tools to clip/highlight content and only that, they shouldn't have full access to the stream manager/creator dashboard.

Stream Manager role: I suggest Twitch implements a new role for Streamers to give out to their most trusted individuals that essentially gives full access to manage their channel! Starting out, those with the role will have complete access to the Creator dashboard and Ads manager. I'd also suggest giving them permission to see the stats in the creator dashboard (Ex. Being able to see the total amount of Ads ran that stream, etc). Permission to add/remove moderators and with that implementing a "Mod Timeout" feature to temporarily take away mod privileges, adding/removing VIP's, access to editing panels, and it'd be nice if they could see more usercard info (Total gifted subs/bits,ETC). This role should be able to assist in any area of the channel hence should have the same access/permission as all the other roles.

The Administrator role: Now for the administrator role I'd think of it as the "top mod/Moderator's boss". The Administrator role should have complete control over the channel moderators meaning they can add/remove or timeout/"temporarily" take away their mod privileges (Basically a mod timeout) . All ban appeals should have to go through the Administrators or they should have a history to reference to ensure they're being handled properly. I'd suggest giving Streamers the power to OPTIONALLY give Administrators access to the Ads manager as well.

Long story short the current roles we have either limit, or give too much power to certain individuals. We need more/new roles with different permissions.

I'm not a fan of the current way Twitch has it setup for Mature Streams that are marked for +18 Mature, a click of a button shouldn't just automatically grant whoever to watch those types of streams, and so what I propose is a Age Verification system to verify those users are of age before being allowed to watch those streams by using a Digital ID Age Verification system. This would not only properly protect minors and prevent them from watching stuff they shouldn't, but also adult streamers as well.

A simple age verification check would make it so that people who are allowed to watch mature content are allowed, and those who aren't are kept out, clicking a button on a stream when warned about mature content doesn't seem like enough effort, and somewhat lazy. But it should be a one-time verification thing that ties with the users account after verifying their age. And no it's not private sensitive information that will be shown or available to streamers themselves, but only by Twitch itself and the ID system who can only see this information. The ID system would also have to make checks that they're verifying a real person and not a generated bot in order to fool the system with fake information.

There are third-party ID verification systems like Passbase which can automate ID verification and age verification process.

Add a "Head Mod" role, So if a normal mod made a mistake, the Head mod can take care of it without the broadcaster stopping what their doing to stop what the normal mod did. You might think, "What Happens if the head mod does something bad" Well, the mod should be a very very trusted friend of the broadcaster, and from there, if the head mod Still does something bad, then the broadcaster does something about that, but there should be only 1 or 2 head mods. So the head mods can trade out service times, or just have 2 for extra head moderation.

Some users create problems within communities of streamers that don't warrant a permanent ban from the platform but cause recurring issues.

For example, I have a group of other streamer that I am friends with and our communities often intermingle. A user has been prevelant in all of our channels, walking the tight rope of bannable offenses. While we have used discord to keep in contact with our mods collectively, it still segments the information into a small group.

It would be amazing to have a way for content creators and moderators to raise red flags across all content creators. If someone has been banned/timed out/warned in multiple channels for doing the same action, it would be helpful to have some sort of resource to know this. Perhaps some sort of tooltip in mod view with number of infractions or something.

Then, when a negative behavior starts and the mods perk up, they can mouseover the name and see "Time outs: 300" and/or "Channel Bans: 50". If someone slips once and has a clean record, the mods react differently than someone who is a problem in many channels.

Essentially this idea comes in three parts.

The first: Allow the streamer to specify for themselves whether their stream can be viewed by "guests" (someone not logged into Twitch).

The second: A user who has been banned should not simply be unable to view/participate in chat. They should not be allowed to view the stream whatsoever.

The last: User banned should be IP Banned from that stream. Meaning taking 30 seconds to make a new account to simply continue with the Stream Sniping/Harassment isn't so simple to do.

Stream Sniping for us Smaller Streamers is a terrible thing. I get Stream Sniped during almost every stream. Most of these users are hackers, as well. It is extremely discouraging and because of how Twitch handles things there is nothing I can do about it.

I also deal with very consistent harassment on a daily basis. I report it, I provide proof, I report fellow streamers who are stream sniping and provide you with video evidence. I get stalked, harassed, threatened even. Your Platform has never once stepped in any of the thousands of times I have cried out desperately for help in over 4 years of me being on your platform. However, the first and ONLY time I stepped over the line, unintentionally, I was immediately suspended for 30 days without question. I accepted this, served my punishment, and returned vowing not to make such a mistake again.

You do not uphold all users to your rules. You treat me in particular like I do not matter. I ask (beg) that you become involved. I also ask (beg) that you consider my ideas to prevent Stream Sniping, as it really isn't all that complicated to accomplish, to be perfectly honest.

Twitch has very clear policies in regards to what is prohibited.

But lately, it seems that no action is taken when any streamer harasses anyone.
It has gotten to the point that there's actual news in the media about different harassment cases on Twitch and where Twitch seems to ignore it.

In my own case, I have provided a link to the VOD where I am clearly doxed and personally identifiable information is released, I have provided screenshots of whispers from the streamer sent to others urging them to ban me and discussing how they are targeting me, and of a mass email they've been sending.

All to no avail.

And that's just my case. I know on this own platform there are a few who are undergoing similar issues.

And of course the most recent one would be the big streamer who is getting death threats after being doxed by a partnered streamer.

No action taken in any of these instances.

Per Twitch Community Guidelines for Harassment, "Twitch should not be used to incite, encourage, promote, facilitate, or organize hateful conduct or harassment, even against targets off the Twitch services, and doing so will result in enforcement action taken against the relevant accounts."

It also lists "Targeting others with repeated or severe personal attacks" and "Inciting viewers to target another person with abuse, regardless of whether the targets are on or off-Twitch" as categories of harassment.

So my constructive feedback would be for Twitch to actually take action on harassment reports. Because right now, we are left on our own. I don't know about the other streamers but in my case, I've hired an attorney. Because I may be a very small streamer, but as a public figure with a public career outside of this platform, I take defamation seriously. But I wouldn't have had to hire an attorney if Twitch had just banned the streamer responsible.