For 9 months I have been reporting someone who has been harassing me over and over with NO response from Twitch. When will there be a real system in place to protect streamers??

This person has made numerous accounts with usernames that have shared personal information including my phone number, addresses, and names of family members. I have reported, banned, blocked, and had my MODs do the same, but nothing has ever been done on Twitch's end.

If others are going through this, I want to hear about it and what Twitch is going to do to help those of us who are dealing with long term harassment and the emotional duress that follows it.

Twitch's default font does not use serifs. Serifs are important for distinguishing I's from l's. For instance, if you can easiIy teIl which of the lowercase L's are or are not repIaced with uppercase i's in this sentence, you're almost definitely using a screen reader. Yes, there is a difference between them, but you wouldn't be able to tell me which is which.

This is a big issue in any online form of communication, for the following reasons:

1: Security. People can post a link that has an L replaced with an i, or sometimes vice versa, without it being noticed. Like if you posted "googIe.com" (that's an uppercase i not an L). Maybe google actually owns that, I don't know, but that's not the point. People can and do make misleading links that seem like well-known trusted domains. Adding serifs to a font is a huge aid in combatting this.

2: Legibility. It's very important that people be able to read each other's names exactly. When banning users in chat, a lot of mods rely on correctly reading letters -- if my name were "lmTheBest" it would look like my name starts with an uppercase i, but it doesn't. People can also impersonate users who have lowercase L's or uppercase i's in their name.

On a less-important note, the reason that drove me over the edge to post this is that I recently changed my username, and people have been reading it with the wrong letter. I shouldn't have to decide between indicating the start of a new word and indicating the correct letter. I say it's less important only because I know I'm in a minority of people whose names would be read incorrectly because of the lack of serifs in the font, but the rest of this is a serious problem that can affect any user, unless they get a twitch extension to change their font, like I have. Of course, for my own issue, this isn't even a solution, because my problem is other people's font, not my own.

But in any case, sans-serif fonts are only good for art and advertisement. Twitch chat is neither, at least most of the time; and regardless, the primary use case is as a method of communication. So please improve communication. Add serifs to the default/only font.

Hello, I have felt like there are a few things that have been concerning for small streamers in regards to some of the ways their account/channels in particular have been handled. Being aware that putting out content on the internet brings a platform for all types of eyes which in turn puts creators at a risk for various sorts of individuals who come in and out of their streams who may have ill intentions. There have been a few instances where creators feel they were singled out. Harassment being an example I personally feel should be something that, if possible, should be assigned to a team designated for that specific reason and looked into as a case by case basis, perhaps submitting & reviewing more thorough evidence in the reporting process so streamers are unable to just get immediately banned or suspended as the result of "trolls" or "hate watchers" simply trying to mess with the streamer. As an example: The Twitch content creator: Viohleta is currently suspended (again) and has been suspended unfairly multiple times as a result of "hate watchers" reporting out of spite as an attempt to get the content creator banned either as a "troll" or just general ill intentions.

A possible solution: Having a designated team or support staff more readily available to review ToS content reports so that these smaller streamers don't just get immediately suspended/ banned, especially in cases where no ToS breach has taken place. Twitch has stated that it wants to be "a safe and inclusive platform for content creators and viewers equally", but when harassment like this takes place so frequently it becomes emotionally taxing on the content creators suffering the consequences of these attacks, and in some cases taxing on the viewers as well especially if they have invested alot in the streamer. It begs the question of why isn't there already a more thorough support team assigned to this matter? With the "Just Chatting" and "Pools & Hot Tubs" categories growing increasingly popular, it doesn't make any sense as to why some streamers are being unfairly banned while being entirely mindful of the guidelines, while other partnered streamers are not penalized for actually pushing the boundaries of how much they can get away with ignoring the guidelines.

It would be greatly appreciated if this matter could be looked into & taken more seriously, and if any smaller streamers that have been unfairly punished could have their accounts restored. Thank you

Protect viewers from being harassed after leaving a community.

There have been quite a few times, one I know of personally, where a streamer has asked their community to spy on a former community member and screenshot any conversation mentioning the streamer so the streamer could "control" the situation. The streamer then sent their community members into streams the former community member was a part of to spy on them and report back anything said. This is possibly still happening and the person who was being followed has appealed to Twitch, reporting the person involved, multiple times only for nothing to be done. The person being followed feels extremely nervous on the platform and more should be done to protect viewers from controlling streamers. Nobody should be openly stalked via Twitch or other platforms.

I'm sure I'm not the only streamer that does this. But I have a Tarot card reward in my chat, and one of the possible Tarot cards will mute you for 30 seconds. When I initially made this reward, I was not expecting one of my VIPs to be marked as "Suspicious."

As a result, I'm now worried that people on my channel, or any channel, that uses similar rewards may cause people to be labeled "suspicious" just for playing games on a stream.

My suggestion: Do away with "suspicious activity" on viewers that have only received timeouts for small bursts of time. (60 seconds or less) OR give us a "friendly timeout" that would work similar to a normal timeout, but it doesn't delete messages OR label them "suspicious."

Do not display soft p0rn in the home screen under "Live channels we think you'll like" unless a user has previously followed a specific tag (or an account containing that specific tag). I have never watched nor liked any content of that nature, and it continually populates in the late evening, yet, it is clearly inconsistent with Twitch Community Guidelines: "Sexually suggestive content or activities are also prohibited..." (This refers to hot tub streams with nearly naked hosts in promiscuous and revealing poses and ASMR streams featuring sexualized hosts.) Those channels are surely good for business, but constantly putting it up front compromises the integrity of the platform and gives the impression that Twitch lacks respect for its users.

Essentially this idea comes in three parts.

The first: Allow the streamer to specify for themselves whether their stream can be viewed by "guests" (someone not logged into Twitch).

The second: A user who has been banned should not simply be unable to view/participate in chat. They should not be allowed to view the stream whatsoever.

The last: User banned should be IP Banned from that stream. Meaning taking 30 seconds to make a new account to simply continue with the Stream Sniping/Harassment isn't so simple to do.

Stream Sniping for us Smaller Streamers is a terrible thing. I get Stream Sniped during almost every stream. Most of these users are hackers, as well. It is extremely discouraging and because of how Twitch handles things there is nothing I can do about it.

I also deal with very consistent harassment on a daily basis. I report it, I provide proof, I report fellow streamers who are stream sniping and provide you with video evidence. I get stalked, harassed, threatened even. Your Platform has never once stepped in any of the thousands of times I have cried out desperately for help in over 4 years of me being on your platform. However, the first and ONLY time I stepped over the line, unintentionally, I was immediately suspended for 30 days without question. I accepted this, served my punishment, and returned vowing not to make such a mistake again.

You do not uphold all users to your rules. You treat me in particular like I do not matter. I ask (beg) that you become involved. I also ask (beg) that you consider my ideas to prevent Stream Sniping, as it really isn't all that complicated to accomplish, to be perfectly honest.

This entire concept is counter productive and makes the chat experience awkward. I understand that streamers do this to prevent kids from being in mature streams but this actually makes this problem worse because now you have a bunch of potential children watching adult streams and they know not to mention their age! What is the logic here?!?! Plus mature adults want to know how old the people are that they're chatting with. It's a very common topic and something that people WANT to know since the beginning of the internet , A/S/L ? Age chat should NOT be discouraged , but rather underage children should be asked to leave or banned and regular adults should be free to discuss their age like all normal people do. If a troll says they are underage they will get banned just the same as anyone else saying they're underage. This policy doesn't solve any problems and creates awkward and unpleasant circumstances in just about every streamers chat each and every day. Please change this.

The gamer community is a well known toxic ground for girls, just yesterday while watching a Brazilian league of legend tournament many users were posting toxic and thresh posts about the first Brazilian girl to play in a big league of legend team (CNB), we can't let this attitude go unpunished or just forget it. Twitchs needs to take a step forward and create a campaign to protect and encourage girls to keep on playing and follow their dreams. Twitch also need to encourage players to report this kind of attitude and punish this kind of "bad, for community, gamer". Sorry for my english, but i couldn't let this go by.