977 results found

1. Intentional misuse of tags ie. Vtuber tag on non-Vtuber

   There has been a recent rise in streamers misusing the tag system, most noticeably with non-Vtubers using the Vtuber tag. This makes discoverability more difficult for both streamers who are actually Vtubers, and viewers trying to use the tag system to find Vtubers. Even prominent streamers are misusing tags, so this behavior has been spreading. I'd like to ask Twitch staff to please enforce action on the misuse of tags to help the streamers and viewers who are using the tag system as intended. Banning streamers from using specific tags they have been caught and verified to be abusing them might be a helpful solution to consider.

   There has been a recent rise in streamers misusing the tag system, most noticeably with non-Vtubers using the Vtuber tag. This makes discoverability more difficult for both streamers who are actually Vtubers, and viewers trying to use the tag system to find Vtubers. Even prominent streamers are misusing tags, so this behavior has been spreading. I'd like to ask Twitch staff to please enforce action on the misuse of tags to help the streamers and viewers who are using the tag system as intended. Banning streamers from using specific tags they have been caught and verified to be abusing them… more

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   698 comments  ·  Enforcement Types  ·  Delete…  ·  Admin →
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   AdminTwitch (Admin, Twitch) responded

   Hi, thanks for flagging this and sharing your suggestion.

   We share and understand your concerns about how the intentional, repeated misuse of tags can undermine the purpose of the tags product itself.  Tags are an important discoverability feature for communities, and a powerful way for all Creators—but especially those that are underrepresented—to express their personal identity and creative vision for their content.

   We also do not feel Twitch should be the judge of Creators’ personal or creative identity, so we typically only enforce against the misuse of tags when it is associated with other behavior that violates our Community Guidelines such as hateful conduct or harassment.

   That said, as the VTuber community’s experience demonstrates, there are limitations to this approach and we are actively investigating additional steps we can take to protect and improve the integrity of the tags feature at scale, without infringing on good faith Creators’ personal choice to express themselves and define their content.

   Our goal is to have more to share with you about the tags feature later this year.

   Hi, thanks for flagging this and sharing your suggestion.

   We share and understand your concerns about how the intentional, repeated misuse of tags can undermine the purpose of the tags product itself.  Tags are an important discoverability feature for communities, and a powerful way for all Creators—but especially those that are underrepresented—to express their personal identity and creative vision for their content.

   We also do not feel Twitch should be the judge of Creators’ personal or creative identity, so we typically only enforce against the misuse of tags when it is associated with other behavior that violates our Community Guidelines such as hateful conduct or harassment.

   That said, as the VTuber community’s experience demonstrates, there are limitations to this approach and we are actively investigating additional steps we can take to protect and improve the integrity of the tags feature at scale, without infringing on good faith Creators’ personal choice… more

2. Implement child-broadcasting PREVENTION measures.

   Adopting industry-standard child broadcasting PREVENTION measures
   to deter preteens from mobile streaming on Twitch (& predators targeting them):

   ✩ In short:
   • Implement a 25-50 follower requirement for mobile broadcasting.
   • Newcomer mobile-only adults can bypass this through ID-verification.
   • Uniquely on Twitch (among other major livestreaming services),
   underage users can presently pick up their phone, create an account and go live-streaming without restrictions – all in 2 minutes.

   ---

   ✩ In detail:

   • 1. CONTEXT:
   September 2022, Bloomberg report illustrates how Amazon's Twitch, uniquely so in contrast with competing broadcasting platforms,
   leads the video-service industry in widescale child-livestreaming and consequent widespread predation.
   – https://twitter.com/business/status/1572755069506056192
   • 2. WHY:
   – This is due to Twitch lacking child-broadcasting PREVENTION measures incorporated on other live-services.
   – 280,000 mobile-broadcasting Twitch preteens have been targeted by predatory entities who manipulate, threaten, coerce, in real-time, towards broadcasted gestures or worse..

   • 3. WHERE:
   – Near totality of Twitch’s adult creatorbase is on computer.
   – Nearly totality of Twitch's preteen broadcasting is on mobile.

   • 4. WHAT:
   The entirety of the widescale Twitch’s child-broadcasting issue ends overnight when it adopts vital PREVENTION measures:
   The most effective of which is (standard on other live-services, extremely effective at deterring underage live-streaming)
   ✩ Mobile follower requirement (25-50 followers).
   OR
   ✩ ID-Verification for Mobile streaming.

   • 5. SAFETY & ACCESSIBILITY:
   • Twitch is committed to having its service freely available to all users (of age), including adults who might first try their hand at streaming through mobile devices.
   • The ID-Verification feature for MOBILE ONLY (increasingly adopted across social media) is the perfect happy medium permitting adults to stream on mobile without the required followers;
   – While simultaneously ensuring child safety through crucial barriers.

   ✩ It is vital TWITCH urgently adopts this industry-standard MOBILE-streaming barrier to prevent preteens from freely broadcasting, and consequently being preyed upon.

   Adopting industry-standard child broadcasting PREVENTION measures
   to deter preteens from mobile streaming on Twitch (& predators targeting them):

   ✩ In short:
   • Implement a 25-50 follower requirement for mobile broadcasting.
   • Newcomer mobile-only adults can bypass this through ID-verification.
   • Uniquely on Twitch (among other major livestreaming services),
   underage users can presently pick up their phone, create an account and go live-streaming without restrictions – all in 2 minutes.

   ---

   ✩ In detail:

   • 1. CONTEXT:
   September 2022, Bloomberg report illustrates how Amazon's Twitch, uniquely so in contrast with competing broadcasting platforms,
   leads the video-service industry in widescale child-livestreaming and consequent… more

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   1 comment  ·  Feature Request  ·  Delete…  ·  Admin →
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3. Protect streamers by preventing any access to channel for banned users

   This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
   However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.

   Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
   Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection against abuse as well as preventing intrusive bots from squatting in channels without permission.

   The proposed changes are:
   1. A banned user is prevented from connecting to a channel's chat completely, which means their name does not appear in the list of viewers.
   2. A banned user is prevented from viewing the stream itself, on site or using other means.
   3. A banned user is blocked from subscribing and following, and will be automatically unsubscribed and / or unfollowed.
   4. A banned user is prevented from viewing any other channel information and content, including the streamer's panels, VODs, clips, followers, and followed accounts.
   5. A streamer must be able to toggle an option to treat logged out viewers similarly as a banned user, preventing any access until they log in.

   Additionally, to prevent excessive account creation, the following measures should be implemented as well:
   6. Accounts need to be verified by e-mail.
   7. Limit the amount of accounts per e-mail, to 1 or at a maximum 2.
   8. Limit the amount of accounts that can be created from a single IP address per day.

   Thank you for your consideration.

   This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
   However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.

   Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
   Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection… more

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   93 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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   Partial Release  ·  Adminmouse (UserVoice Senior Program Manager, Twitch) responded

   We are happy to announce that we have released an update that addresses some of these points.

   Channel Banned users will no longer be able to view the chat, and they will also be removed from your Chat list. There is an issue that has caused us to pause this temporarily, but we expect a fix to be out very soon – stay tuned to the Twitter thread below for the update.

   Additionally, if you Block a user, they will not be able to subscribe or follow, and Blocking them will automatically unfollow them.

   https://twitter.com/TwitchSupport/status/1243643979897417730?s=20

   How to Block a user: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat#BlockWhispersandMessagesfromStrangers

   I will leave this topic open for your points about being unable to fully view the remaining content of a channel, and account creation.

4. Kick unwanted users/bots from Channel COMPLETELY!

   Dear Twitch,

   We are now dealing with a new threat of bot accounts. These accounts sit lurking in channel, possibly logging info of either streamers or chatters. They may be using this info for giveaway sniping, or possible future bot attacks, including viewer bots, follower bots, and even spam bots. They sit there and do nothing, they follow us to other streams we host/raid. We ban them, not like they ever say anything, but to prevent them from spreading, we need a way to KICK THEM OFF THE CHANNEL.

   Recently had a run in with "Opentwitchbot" whom acknowledges that they are running a bot in other's channels, but never requested permission to do so, instead, they want us to run THEIR command in our channels to make them leave, which isn't possible on our bots, because our bots are not design for that command, nor is it a Twitch command. I don't know what their command is doing, and I certainly don't trust it. When confronting them on the fact that their bot is breaking ToS, they reported me for reporting them. I requested and stated to them several times, their bot is not welcomed in my channel, and they refused to remove themselves until the end of my stream, waiting for me to host someone and latch on to them, thus spreading.

   We've all been noticing another set of bots possibly working together, Faegwent ThisIsMyDevAccount and chatdb, they never speak, but they have hundreds if not thousands of followers, they never broadcast, etc etc, what are they doing sitting in our chat? sending info to these followers? that's against ToS. We the broadcasters need an option to kick them from the page, doesn't have to be permanent, they might have an option to hop back on, but I think we should have some sort of captcha security so they can PROVE they are human, and not a bot when rejoining the page!

   Banning doesn't do enough if they can still read the chat and gather the info. Reporting seems to do nothing for the past 2 months of reporting them, from MULTIPLE witnesses/reporters. It's about time we have some control over the unwelcome bot accounts.

   Help us help you lessen the load!

   Sincerely,
   A Hard Working Broadcaster, just trying to stop the spread of unwanted guests.

   Dear Twitch,

   We are now dealing with a new threat of bot accounts. These accounts sit lurking in channel, possibly logging info of either streamers or chatters. They may be using this info for giveaway sniping, or possible future bot attacks, including viewer bots, follower bots, and even spam bots. They sit there and do nothing, they follow us to other streams we host/raid. We ban them, not like they ever say anything, but to prevent them from spreading, we need a way to KICK THEM OFF THE CHANNEL.

   Recently had a run in with "Opentwitchbot" whom acknowledges that they… more

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   185 comments  ·  Bots  ·  Delete…  ·  Admin →
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   Planned  ·  AdminShimesaba (Product Manager, Twitch) responded

   Hi, I know that this is a very late response, but we’re hoping to find time to address this issue later this year. There are a few steps we’ll have to take to solve this problem in a way that will work for all streamers, but we understand the severity of the issue.

5. IP Ban from channel

   IP Ban makes it possible to permanently ban a user with the same IP Address, thus not allowing them to crate other account to try and troll/spam, etc.

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   78 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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   Partial Release  ·  AdminShimesaba (Product Manager, Twitch) responded

   We apply IP bans in Chat based on users’ Moderation actions in certain cases. We don’t currently plan to publicize the logic we use because we think it would make it easier for bad actors to bypass the restriction.

6. Beauty & Body Art Community Concerns

   Since Body Painting has been established as a valid category on the platform, there has been a noticeable lack of encouragement from Twitch in creating a healthy community around it. This lack of support is further emphasized by the massive push back and public harassment of Body Painters online, including but not limited to: Organized hate raids by other streamers, Streamers sexualizing body painters on their own live streams, Public groups that organize mass reports on body painters, Lack of response by Twitch to counter the culture of continued degradation of women through objectification by viewers (including inappropriate usernames).

   Twitch has a growing issue on its platform in regards to Body Art, one of its more controversial categories. The streamers of this category are heavily targeted for harassment every day by other streamers and their communities, often leading to malicious mass reports on accounts resulting in account suspensions and bans with little offering as to the specifics of what the offense entails. While the community is grateful for Twitch to include this art on it's platform, the seeming lack of effort to foster a sense of support for the community is disappointing. While it is true that Twitch has offered a recent update to the community guidelines in regards to body painting, they still leave too much up to interpretation. These gray areas leave a number of inconsistencies laid bare on the enforcement of these policies, and leave the streamers feeling a lack of safety in their art. The additional focus, and inequality of these rules being enforced on male presenting streamers as well, also has a play in how the Body Painters are objectified as these guidelines are settled under "****** Content".

   Proposed Solution
   Twitch has an opportunity to lead by example and help to change the rampant culture of ****** harassment and hateful conduct on the platform by showing support for one of it’s most controversial categories. After much discussion with over 100 body painters about the trials we face on a daily basis, we came to a few proposals that if implemented would create a better sense of belonging, safety, security and health in the category. Many of these proposals also have the ability to improve the ****** harassment faced by all females on the platform if expanded on.

   Being as controversial a category as Body Painting is, the community would like to ask for even MORE defined guidelines. There are too many areas that need further definition, such as how long is a short break when painting since the average body paint takes anywhere from 6 to 8 hours to complete? What constitutes performing unrelated activities? How much coverage actually has to be painted before a stream starts (whole ***? Areola/*** and underbust only? Does it need to be detailed or is a single color ok? Do we need to start with the chest as we paint or starting with the face ok?)? As streamers we've seen inconsistency in enforcement of these rules as some streamers are known to show off a pet on stream in a break from painting, some eat while simultaneously painting, and others may take a moment to answer bigger questions on stream. In many of these situations we've seen some people become suspended or banned from the platform when being threatened with reports while live, and others no severe action taken under the same threats. By further defining time limits, expectations of paint coverage to meet, and what is considered a break versus participating in unrelated activities, it leaves little question to the streamer as to what is allowed, and removes some of the discrepancy between how these reports are handled.

   To further elaborate on these discrepancies, we would like to propose that a team of two persons be assigned to review reports against body painters. This can be expanded on to include all ****** content reports that happen live, but is important that there be little room for error when handling these cases. In order to set a precedence for conduct and what is expected, there has to be consistency in the actions taken as well as the reasoning behind those actions. Not only are the guidelines easily interpret-able, but the reasons for suspensions and bans are even more vague and lacking context. If the reports made against body painters are handled by specific staff, that further makes it possible for consistency and clearer definition of the offense when resulting in punishment.

   I cannot stress enough how the platform as a whole would benefit from clearer reasoning for suspensions and bans. While it is hard to give time stamps for the offense in question due to the VOD being removed from the site, it would not be impossible to supply a screenshot or clip with clearer definition of the actions being performed that were against policy. Not only does being clearer about policy enforcement help the community by setting clear precedent, it honors an overwhelming outcry to Twitch to honor its commitment to transparency.

   There is also a great opportunity here to add in a community manager for the creative category with an emphasis on Body Painting. With a community manager, those streaming in Beauty&Body Art would have a designated point of contact when there are questions or concerns about content they wish to produce. Community managers also allow Twitch to have live eyes on the category and better utilize the warning system as things are happening live allowing the streamer to either end their stream or course correct immediately. This line of communication also narrows the ability of more edgy streamers to intentionally misinterpret the guidelines, and would give Twitch staff in Safety and Policy a better view of the issues and harassment going on. This suggestion is one that has been implemented by competitors, including YouTube, who have active community managers that do outreach to streamers and communities while live.

   The list of issues facing body painters is long, and the concern over the lack of support received from Twitch as a category is frustrating. We truly believe in Twitch as a platform though, and the powerful change that can be made in the current culture of objectification and ****** harassment, not only by other streamers but the viewers as well, if Twitch were to take a stance in this controversial category. As a community, we sincerely hope that you will hear our voice, our concerns, and take into consideration our many proposals for solutions. We are open to discussion with policy staff and willing to work to help better the platform as a whole.

   Since Body Painting has been established as a valid category on the platform, there has been a noticeable lack of encouragement from Twitch in creating a healthy community around it. This lack of support is further emphasized by the massive push back and public harassment of Body Painters online, including but not limited to: Organized hate raids by other streamers, Streamers sexualizing body painters on their own live streams, Public groups that organize mass reports on body painters, Lack of response by Twitch to counter the culture of continued degradation of women through objectification by viewers (including inappropriate usernames).

   Twitch… more

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   84 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →
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   AdminTwitch (Admin, Twitch) responded

   Hey guys!

   There were some discussions that weren’t super applicable to feedback and I have gone ahead and removed them.

   We super appreciate the feedback and want to keep hearing your ideas. Please just keep it focused on bodypainting/body art community and feedback around that, over feedback on specific channels/users.

   If you have anyone who you are concerned about on Twitch or someone who you are worried about how they are acting on Twitch always feel empowered to report them so our team can further investigate the situation.

7. Let copyright (DMCA) strikes expire after 90 days

   In 2020, many streamers got hit by a wave of DMCA takedown requests for old clips and VODs which affected the streamer's standing.
   Since Twitch is currently using a three-strike rule similar to YouTube and other platforms, this put some streamers on the verge of being banned.

   My proposal is to let such takedowns "expire" after a period of e.g. 90 days, i.e. they don't affect Good Standing after that period.
   Since takedowns (regardless of whether justified or not) can appear on years-old content and even live content, this would introduce a fair solution to streamers and Twitch, and is already being successfully used on similar platforms.

   In 2020, many streamers got hit by a wave of DMCA takedown requests for old clips and VODs which affected the streamer's standing.
   Since Twitch is currently using a three-strike rule similar to YouTube and other platforms, this put some streamers on the verge of being banned.

   My proposal is to let such takedowns "expire" after a period of e.g. 90 days, i.e. they don't affect Good Standing after that period.
   Since takedowns (regardless of whether justified or not) can appear on years-old content and even live content, this would introduce a fair solution to streamers and Twitch, and is… more

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   12 comments  ·  DMCA  ·  Delete…  ·  Admin →
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8. Make a Deal with Music Licensing Companies

   Have you considered making a deal with music licensing companies (BMI, ASCAP, etc) to allow streamers permission to use their catalogs if we opt to pay them (or you?) a small monthly fee for this right/service?

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9. Allow Nudity

   Since the creation of twitch creative last year, there's been a great community growing. Twitch has made a new and exciting platform for artists to connect with their audience that hasn't really existed before. It allows for such a personal connection between the art, artist, and viewer. When I see artwork from an artist that I watch regularly, not only do I see their beautiful creation, I remember special moments when they completed a section of their work.

   On October 28th, 2015, when Twitch creative was announced on the Twitch blog they wrote, ”We expect to learn much about what is, and is not, appropriate for Twitch as the community grows.”

   After a year of silence, I hope that the community can get some answers and solutions to this important issue.

   For clarity here are the terms of service regarding nudity.

   For Twitch gaming:

   “Nudity can't be a core focus or feature of the game in question, and modded nudity is disallowed in its entirety. Occurrences of in-game nudity are permitted, so long as you do not make them a primary focus of your broadcast and only spend as much time as needed in the area to progress the game's story.”

   For Twitch Creative:

   “We are working on ways to ensure that artists can produce the work that they want, while also fostering a safe space for the community as a whole. We ask that you refrain from creating or using depictions of nudity or extreme violence until those features are implemented.”

   For gaming, nudity can't be the primary focus. For creative, nudity can't be shown at all.

   These rules imposed upon the creative community, cripple creators and the viewers knowledge from such a fundamental core of drawing, the human anatomy. Artists want to share their creative process, including their skills as they improve. How can they improve when the necessary knowledge of human anatomy is forbidden?

   When game designers make a choice to have nudity in their games, the majority of the time it's for sexualized purposes.

   However what the creative community wants is to at least have nudity as an educational tool to build upon our skills as artists to further our understanding of anatomy.

   Today you can view nudity in games, however if there's a drawing thats somewhat suggestive it's a bannable offense.

   Just as flowers, sunsets, and mountains are useful tools in the artist’s toolkit, the unadorned human body can be an essential tool to express the pure emotion of what the artist is trying to convey. Artists use nudity as a tool to focus attention on the human form, and not irrelevant aspects like how their shirts are buttoned, how clothing is being draped, or whether they are wearing the most stylish kind of hat. And if the point of art is to primarily express ideas about the nature of humanity and our role in the world, then it would be natural to expect the nude body would be among the most powerful of those expressive tools.

   Artists deserve the same level of freedom as gamers. To put a lid on our talent diminishes the range of appreciation for the human condition and causes us to constantly edit our creativity.

   I want the artwork I experience to be created with the best training, the most creative ideas, and the widest freedom to use all those things to make the most excellent works that best efforts can achieve. To do any less would make the world a worse place to live.

   You allow gamers to play their games. Allow artists to create their masterpieces.

   Since the creation of twitch creative last year, there's been a great community growing. Twitch has made a new and exciting platform for artists to connect with their audience that hasn't really existed before. It allows for such a personal connection between the art, artist, and viewer. When I see artwork from an artist that I watch regularly, not only do I see their beautiful creation, I remember special moments when they completed a section of their work.

   On October 28th, 2015, when Twitch creative was announced on the Twitch blog they wrote, ”We expect to learn much about what… more

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10. I am a user from Taiwan we need freedom of speech

    Hi Twitch, I'm from the Republic of China (ROC) you commonly call "Taiwan". Recently, your censorship of Chinese, Traditional Chinese, and Simplified Chinese makes me very angry. I know you have to filter the corresponding text, But it is by no means such a dictatorial regime's speech policy as what you commonly call the "China" Communist Party of China (CCP).

    "China is not the only one who uses Chinese in this world."
    "What you are doing now is like China's literary prison."

    Maybe the world shouldn't use hate speech or words to attack each other, but Taiwan has long been, and even still is, living in fear under the Chinese Communist Party's literary attack and martial arts.

    Besides, "Twitch cannot be used in China at all". What you should protect are Taiwanese users who have been using Twitch for a long time. You should give us back the freedom of speech we deserve, instead of using authoritarian and hegemonic text policies to protect China.

    To sum up, I have a few requests

    1. Twitch should not help the evildoers. Twitch should not use "autoban" to protect the dictatorship. Users of "Traditional Chinese" should decide whether to install it or not.

    2. It is extremely unreasonable for the live broadcast host to be "BAN" for the audience's behavior in the chat room. We demand that this weird system be abolished.

    3. Whoever set up the censorship in the speech censorship system currently used by Twitch should thoroughly investigate his identity, whether there is any hatred of Taiwan, and return users to a safe and secure environment.

    4. Sex-related speech is a witty way of use among traditional Chinese users. It should not be directly banned by the Twtich system, and each live broadcaster should decide for himself

    Above, I love the Twitch platform very much, and I hope you can hear the real voice.

    Hi Twitch, I'm from the Republic of China (ROC) you commonly call "Taiwan". Recently, your censorship of Chinese, Traditional Chinese, and Simplified Chinese makes me very angry. I know you have to filter the corresponding text, But it is by no means such a dictatorial regime's speech policy as what you commonly call the "China" Communist Party of China (CCP).

    "China is not the only one who uses Chinese in this world."
    "What you are doing now is like China's literary prison."

    Maybe the world shouldn't use hate speech or words to attack each other, but Taiwan has long been,… more

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    35 comments  ·  Other  ·  Delete…  ·  Admin →
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11. When appealing muted music on a VOD, add an option for "Claimant Is Not Actually the Copyright Holder"

    I recently had a GB Tetris stream get muted because the copyright bot's song IDing listed "Ikon Ringtones" as the owner of the song.

    I can say with full confidence that "Ikon Ringtones" does NOT own Hirokazu Tanaka's 8-bit rendition of a Russian folk song. And that's been the problem for years - bad actors clowning around with copyright claims for video game music they don't own. Not only do establishments like "Ikon Ringtones" get away with it for using video game music as ringtone options, insignificant nobody DJs have also been known to do it when they sample music from a video game and then streamers get muted for nothing more than playing a video game.

    It's high time Twitch allows us to appeal muted streams based on the supposed claimant clearly not owning the rights to the music, and puts more manual effort into identifying these bad actors and disqualifying them from further copyright claims without definitive proof that they are the owner of the copyrighted work.

    I recently had a GB Tetris stream get muted because the copyright bot's song IDing listed "Ikon Ringtones" as the owner of the song.

    I can say with full confidence that "Ikon Ringtones" does NOT own Hirokazu Tanaka's 8-bit rendition of a Russian folk song. And that's been the problem for years - bad actors clowning around with copyright claims for video game music they don't own. Not only do establishments like "Ikon Ringtones" get away with it for using video game music as ringtone options, insignificant nobody DJs have also been known to do it when they sample music… more

    619 votes

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    31 comments  ·  DMCA  ·  Delete…  ·  Admin →
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12. Allow Streamers to Remove Followers (eg. Banned Chatters and/or Trolls)

    Please allow streamers to remove people from their follower's list. As a small streamer, I struggle with trolls, and I have made many streamer friends who have had the same experiences as me. On more than one occasion I have banned a troll from chat and had them return with upwards of 3 other accounts, sometimes even up to 10 or 15 other accounts during one stream. (Keep in mind my average stream is about 2.5 hours, and I try my best to not acknowledge or encourage the trolls at all, I just ban them and move on.) They follow each time they return, adding new but empty follows to the follower count.

    I have had trolls return with new usernames that target my mods, or reference something that was said earlier in the stream, or even referencing their past usernames that were previously banned. Their follows are meaningless because they will likely never return with that account that they made to troll a specific streamer.

    Many streamers try to keep track of their follower to viewer ratio as they grow. To see what they're doing wrong or right, and to see what helps them grow or makes them lose followers. Having those empty follows of people who will never return is quite a problem.

    Here are a few of my suggestions:

    • Automatically removing someone from the follower's list if they get banned in chat.

    • Giving streamers the option to view their banned chatters list and manually remove the follow themselves.

    • Remove the option to make multiple accounts with one verified email address. (This enables trolls to make new accounts in just a couple of minutes and quickly return to keep harassing a streamer)

    • If a streamer has banned several usernames that share the same email, allow the streamer to ban the entire email address and any associated usernames.

    • If a streamer has banned several usernames that share the same email, allow the streamer to remove any and all usernames that are associated with that email from their follower list.

    Trolls will not keep me from streaming, but implementing at least one (if not several) of these ideas would be a huge help to me and many other streamers out there. Thank you for your time and consideration!

    Please allow streamers to remove people from their follower's list. As a small streamer, I struggle with trolls, and I have made many streamer friends who have had the same experiences as me. On more than one occasion I have banned a troll from chat and had them return with upwards of 3 other accounts, sometimes even up to 10 or 15 other accounts during one stream. (Keep in mind my average stream is about 2.5 hours, and I try my best to not acknowledge or encourage the trolls at all, I just ban them and move on.) They follow… more

    602 votes

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    31 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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    Partial Release  ·  Adminmouse (UserVoice Senior Program Manager, Twitch) responded

    You have a lot of different suggestions here, the latter of which have not been implemented so I will leave the topic open, but I wanted to let the thread know that we have recently released the ability to remove followers from your list by Blocking them.

    https://twitter.com/TwitchSupport/status/1243643979897417730?s=20

    You can see how to Block a user here: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat#BlockWhispersandMessagesfromStrangers

    Additionally, you can see your channel Banned Chatters in your Moderation Preferences in the Dashboard

    https://dashboard.twitch.tv/settings/moderation

13. Musical extension to limit DMCA problems

    The musical atmosphere being an important part for the creation of content on the platform, and to limit future problems with the DMCA as we can see now.

    I propose an extension (or a feature) in partnership with the main music streaming software that would allow music to be broadcast directly on the live page and not integrated into the video stream.

    If we take the example of Spotify, having to link its twitch page with spotify so that the viewers can hear the music we add to our stream in real time

    And of course find a way for the music to be broadcast in the headphones of the streamer without it being picked up by the streaming software in a simple way (with audio channel management)

    This would simply allow music to be streamed without copyright issues knowing that users would listen to them directly via partner streaming platforms.

    llllllllllllllllllllllllllllllllllllllllllllll[FRENCH \/]llllllllllllllllllllllllllllllllllllllllllllll

    L'ambiance musical étant une partie important pour la création de contenue sur la plateforme, et pour limiter a l'avenir des problème avec le DMCA comme l'on peux voir actuellement,.

    Je propose une extention (ou une feature) en partenatiat avec les princiaux logiciel de streaming musical que permetterait de diffuser la musique directement sur la page du live et non pas intégré au flux vidéo.

    Si l'on prend l'exemple de Spotify, devoir lier sa page twitch avec spotify afin que la diffusion le viewers entende en temps réelle la musique que l'on ajoute a notre stream.

    Et bien sur trouver un moyen pour que la musique soit diffuser dans le casque du streamer sans que cela soit capté par les logiciel de streaming de façon simple (avec une gestion des canal audio)

    Cela permettrait simplement de diffuser de la musique sans problème de droit d'auteur sachant que les utilisateurs les ecouterait directement via les platforme de streaming partenaire

    The musical atmosphere being an important part for the creation of content on the platform, and to limit future problems with the DMCA as we can see now.

    I propose an extension (or a feature) in partnership with the main music streaming software that would allow music to be broadcast directly on the live page and not integrated into the video stream.

    If we take the example of Spotify, having to link its twitch page with spotify so that the viewers can hear the music we add to our stream in real time

    And of course find a way for… more

    493 votes

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14. Help the entire Mario community stop the abuse and harrassment from a person with 17k+ variations of the name "ManOfSteel"

    Talk to the community and be transparent. Silence is supporting the abuse.

    337 votes

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    50 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →
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    Comments Closed  ·  AdminAna (Admin, Twitch) responded

    Hey all,

    Because of the nature of the comments on this idea, we will be closing comments at this time. Voting and showing support for this idea will still be available while comments are closed. Thank you for your understanding.

15. Many Rhythm Game communities including osu!, Beat Saber, Guitar Hero, and more are hit the hardest with DMCA. What is Twitch doing to help?

    The current response from Twitch hasn't given these communities many options to move forward. Even giving us with more information on which tracks are high risk would help significantly.

    332 votes

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16. The Issue with the Hot Tub Meta

    Recently in the twitch community, there has been a rise of hot tub streamers also known as the "Hot Tub Meta". This has been a very controversial issue but I'm going to give my thoughts on the issue and hopefully twitch will do something about this. On twitch TOS it's stated "Content or camera focus on breasts, buttocks, or pelvic region, including poses that deliberately highlight these elements". This means any sort of content that deliberately does these would be against TOS. Now when we look at how the Hot Tub Meta we can see that it's unhealthy and unfair to the community. When I was looking through some of the streams a streamer called "Kaellyn" had their butt covering half the screen which I would assume is against TOS but nowadays it's hard to tell. Although the whole stream isn't just that it was obvious that she did to satisfy her chat. Another example is the popular streamer "Amouranth" who lets their viewers donate money to get their name written on many things the most common one being floaty. Just tuning into the chat for a few minutes I saw many twitch users send very questionable things such as "Show feet Kreygasm" "Show your booty" "Change bikini" and many more things. Constantly messages were being deleted by mods because they were either offensive or very ***. Another issue is the fact that it's clear that these streams are *** but the streamers don't even care to put the stream to mature just to get more people. This means that many kids can easily just go onto these streams and see big booba's. It's clear that this issue has gotten out of hand and that it needs to be stopped. My final thoughts are that although this stuff is "content" I don't think it's healthy or fair to the community and streamers to continue letting these streams go on. I think streamers should be able to be creative with their content as well. Hopefully twitch will something about this. Thank you for reading.

    Recently in the twitch community, there has been a rise of hot tub streamers also known as the "Hot Tub Meta". This has been a very controversial issue but I'm going to give my thoughts on the issue and hopefully twitch will do something about this. On twitch TOS it's stated "Content or camera focus on breasts, buttocks, or pelvic region, including poses that deliberately highlight these elements". This means any sort of content that deliberately does these would be against TOS. Now when we look at how the Hot Tub Meta we can see that it's unhealthy and unfair… more

    300 votes

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17. Accept or deny incoming raids

    Give streamers or their moderators the ability to accept or deny incoming raids, with a default state to be set by the streamer. At the moment streamers can choose to only be raided by friends or teammates, which increases safety at the cost of discoverability. This will give some peace of mind in the midst of hate raiders.

    Alternatively, a moderator command to "Purge all raiders", if a raid has been malicious - a one stop shop to time out / ban all accounts that came in with a recent raid.

    299 votes

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18. Analysis of a Hate Raid Bot account & Technical Solutions to Solve this Problem

    I'm a Twitch moderator for 3 small Affiliate streamers. I'm also a former tech support escalations agent for multiple companies & have a business degree, & I do free small business consulting to help small streamers reach Affiliate, start their streaming business, & grow their own communities on Twitch, because I think people have potential to work for themselves doing a job they enjoy & that Twitch has a lot of potential to be a platform to help them do it.

    It was the community potential that made me spend the last 10 months learning the platform to help others who were just getting started & that's why I'd rather not leave, I'd rather just help Twitch Do Better with practical solutions based on my insight, because bots are a complicated issue with a lot of factors that are hard to manage, & these particular bots are more sophisticated than simple chat spam bots.

    So I've evaluated how the hate raid bots operate by studying one that follow/unfollowed my streamer & others that caught my attention while I waited for the report to be actioned & for Twitch to shut it down. These bots are exploiting vulnerabilities within Twitch to keep coming back, hosting Twitch Partners to harvest IPs & spread from their popularity & viewers to find tagged accounts to hate raid.

    They hide from the search algorithms so they don't come up under a name search & instead reroute to a dormant, inactive, randomly chosen twitch account they base their names off of. These bots have also already caused at least one small non-affiliate streamer to get banned by Twitch & have to fight to be reinstated, & if Hoss00312 hadn't gone on a twitter rant & linked his twitter on his Twitch page, I wouldn't have known he was actually a victim of the bot problem & not a participant.

    Hate raid bot Hoss00312_ gained over 10k followers in the 18 hours I monitored it waiting for my report to be actioned, because there was no category that made sense to report a bot that never chatted & nothing about its page or content was the problem, so I had to go for a vague "something else" category which likely put it at a lower priority.

    And streamers don't seem to understand a ban doesn't block anything but chat & these bots in particular un-ban themselves, come back, & follow again & again waiting for the day they use a tag to conduct a hate raid. Banning is incredibly easy & the reporting is complicated & overwhelming particularly to someone who's either shocked or upset or afraid, so streamers haven't been submitting reports for Twitch to actually review the accounts, just muting them from blasting their chat.

    Below is the practical back end technical changes that Twitch can make that will resolve a lot of issues, help Twitch streamers & viewers understand & utilize the the reporting process, get rid of at least this type of sophisticated hate raid bot & help prevent & manage others that come up in the future.

    1- These bots are hosting Twitch Partners to harvest IPs & hunt for targets who stream with identity tags to hate raid.

    Solution- Bring back the ability for streamers & moderators to see who is hosting their page in the Stream Manager & the option to manually remove themselves from being hosted.
    

    Add a pop up "why do you want to be unhosted from this channel?" with options including "Suspected bot account" & make that create a report for Twitch Support to review with a link to block the account.
    If a 3+ month dormant streamer account is added to an auto host list, trigger an email telling them.
    

    2- People believe enough bans & public outcry will trigger Twitch Support to look into an account which demotivates them to report & block

    Solution- Lower the threshold for bans on an account to trigger a report to Twitch to investigate, accounts catching 50+ bans an hour are either a bot or a toxic chat troll.
    

    Rename "ban" to "mute" & give a pop up asking if the account needs to be reported for hate speech/hostility or as a bot so users better understand that they need to report it to Twitch Support for review.
    

    3- The reporting process is a complicated tech tree with too many options. It's easy to ban & make it "not my problem anymore" & difficult to report a problem account to get Twitch to investigate.

    Solution- Simplify the reporting process, start with WHAT the problem is, then WHERE the problem is with a text box at the bottom for added notes. Make it easy for people to report bot accounts & let back end keyword algorithms filter it down the tech tree to the right department in Twitch Support for review.
    

    Add an internal flag on accounts that spam-report multiple streamers across multiple days to investigate for potential reporting abuse.
    

    4- Hate raid bots fill chat with hate speech & the only option for streamers to spare their followers & themselves is to clear chat for the whole stream, which impacts their content & ability of other streamers or viewers to report.

    Solution- Take away "Clear chat" & replace it with "Blackout chat," add censor boxes to the last 2 minutes of chat & time out all chatters for 5 minutes to give everyone a time to submit reports.
    

    Add a subcategory to "View Recent Raids" to see all chat names that came with the raid & a "Report this Raid" mass report/ban/block option.
    

    5- The hate raid bots don't show up in search & scapegoat legitimate accounts & open multiple gibberish string screen name bot accounts to conduct hate raids.

    Solution- Internally flag multiple close variations of a name & random gibberish string names so any reports on those accounts are automatically set at a higher urgency for a review of the chain of accounts.
    

    Check your search priority algorithms to see how bots at 25k+ follows are evading search results.
    

    6- Hate raid bots gain followers & grow extremely fast, sometimes 1k follows an hour.

    Solution- Flag accounts that gain follows too fast to be organic growth or human effort for review, add an exception for accounts that actively stream content to account for popularity growth.
    

    I'm a Twitch moderator for 3 small Affiliate streamers. I'm also a former tech support escalations agent for multiple companies & have a business degree, & I do free small business consulting to help small streamers reach Affiliate, start their streaming business, & grow their own communities on Twitch, because I think people have potential to work for themselves doing a job they enjoy & that Twitch has a lot of potential to be a platform to help them do it.

    It was the community potential that made me spend the last 10 months learning the platform to help others… more

    292 votes

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    13 comments  ·  Bots  ·  Delete…  ·  Admin →
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19. Cut out specific parts of VOD

    One of my biggest DMCA concerns is having to delete an entire VOD because of a few minutes of music. Is Twitch working on a way to cut out specific parts of VODs so that we don't have to sacrifice the entire stream?

    278 votes

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20. Harassment & DOXXING

    For 9 months I have been reporting someone who has been harassing me over and over with NO response from Twitch. When will there be a real system in place to protect streamers??

    This person has made numerous accounts with usernames that have shared personal information including my phone number, addresses, and names of family members. I have reported, banned, blocked, and had my MODs do the same, but nothing has ever been done on Twitch's end.

    If others are going through this, I want to hear about it and what Twitch is going to do to help those of us who are dealing with long term harassment and the emotional duress that follows it.

    For 9 months I have been reporting someone who has been harassing me over and over with NO response from Twitch. When will there be a real system in place to protect streamers??

    This person has made numerous accounts with usernames that have shared personal information including my phone number, addresses, and names of family members. I have reported, banned, blocked, and had my MODs do the same, but nothing has ever been done on Twitch's end.

    If others are going through this, I want to hear about it and what Twitch is going to do to help those of… more

    265 votes

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