Protect streamers by preventing any access to channel for banned users
This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.
Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection against abuse as well as preventing intrusive bots from squatting in channels without permission.
The proposed changes are:
1. A banned user is prevented from connecting to a channel's chat completely, which means their name does not appear in the list of viewers.
2. A banned user is prevented from viewing the stream itself, on site or using other means.
3. A banned user is blocked from subscribing and following, and will be automatically unsubscribed and / or unfollowed.
4. A banned user is prevented from viewing any other channel information and content, including the streamer's panels, VODs, clips, followers, and followed accounts.
5. A streamer must be able to toggle an option to treat logged out viewers similarly as a banned user, preventing any access until they log in.
Additionally, to prevent excessive account creation, the following measures should be implemented as well:
6. Accounts need to be verified by e-mail.
7. Limit the amount of accounts per e-mail, to 1 or at a maximum 2.
8. Limit the amount of accounts that can be created from a single IP address per day.
Thank you for your consideration.
We are happy to announce that we have released an update that addresses some of these points.
Channel Banned users will no longer be able to view the chat, and they will also be removed from your Chat list. There is an issue that has caused us to pause this temporarily, but we expect a fix to be out very soon – stay tuned to the Twitter thread below for the update.
Additionally, if you Block a user, they will not be able to subscribe or follow, and Blocking them will automatically unfollow them.https://twitter.com/TwitchSupport/status/1243643979897417730?s=20
I will leave this topic open for your points about being unable to fully view the remaining content of a channel, and account creation.
Ok, so what is the status of Twitch putting my idea and everyone's agreement with my idea into action? When are whole channel bans coming? I am not gonna let this go so easily by poor answers from Twitch staff.
Banned people shouldn't see the stream or get back to it any way unless unbanned.
I have been dealing with a person who's been literally harrassing us, evading the ban, sending follow bots (reported with proof btw!) and literally stalking us. Goes everywhere where the raid goes.
Banned people shouldn't access the streamer's channel at all. Is it possible to remove the streamer from their view, like they wouldnt exist at all for them?
I have already mentioned GUID bans which I think would satisfy everyone on this thread.
But there is a small problem with rainbow's idea: You still have to look at the viewerlist constantly to see the troll who is trying to lurk in your stream. Perhaps requiring users to follow before they can view chat?
If anything, Twitch needs to overhaul their reliance on IRC and design something like what Mixer had which didn't allow people to see or join chat through any method other than loading the channel's livestream. The side effect of this was also a major reduction in bots since it is quite the hassle to load up tons of incognito tabs vs simply writing a script in mIRC to join hundreds of channels in 1 second. The downside of course was that none of your standard twitch bots could work on Mixer since it wasn't IRC.
I agree with @rainbowLacesMusic, It is anxiety-inducing that the person banned was just banned from chat. I want an ALL OUT ban where they can't see the whole stream and channel. Instagram already does this! And the only option someone can see is unbanned requests, otherwise, they're out altogether! I don't under how the twitch Staff can't get this idea through their heads and put it into the site. A lot of people agree with this idea.
The proposed solution does not address the OPs issue -> banned users should not be able to view your channel at all. Having potentially abusive individuals lurking and watching me (or really, me feeling that it might be possible for them to do so) is enough to make me not want to stream at all. It's anxiety inducing and destructive. A ban needs to be a ban.
I think that in order to facilitate this, as channel owners perhaps we would need an option to only allow registered users to view the channel.
I am someone who has been harassed a lot on Twitch when I was streaming, and I've had to ban alt accounts for people who kept harassing me and it just tiring that they are allowed, and twitch think this is ok, to come back and keep harassing me and others on my channel. Also in light of the harassment issues, other people have been dealing with, I really think Twitch needs to add the feature that if you ban someone from your channel they are NOT ALLOWED to see your channel AT ALL! This means, they can't search for you, they can't make an alt account to find you, and they can't watch your stream, nor see the channel. This would really help discourage bad actors out there that are trying to do hate raids, harassment gangs, and other issues on Twitch. I realize it's a big cost to Twitch to enable this, but since it works on Instagram for a ban to keep you from seeing that person's profile, then Twitch should do the same and allow whole channel bans. However, maybe you could at least allow the banned person to use the "appeal ban" feature, but otherwise, banning should mean they can't see the stream anymore. I really hope someone at Twitch will see this idea and consider it as someone to implement on the platform to protect creators and actually, it may force people to behave themselves knowing they could receive a whole channel ban. Also what you could do as an alternate option, is allow the streamer to pick what type of ban the user gets. i.e. chat ban only or whole channel ban. That way at least there is some "mercy" line for bans . Which would also work really well to have an option to pick what type of ban the user will get. Anyway, I truly hope and pray someone on the Twitch Dev team will see this and like my idea for picking a "type" of ban for streamers to protect themselves and the community they operate!
Banning a user totally from the channel will not help him/her to feel the consequences of wrongdoing. Their being able to view the channel but unable to follow, sub or chat might cause them to seriously think of all they have lost and motivate them to turn to doing what is right. That should be the reason any streamer bans a user and all benefit when they have learned their lesson and come back.
Consider making it so when an account is banned / blocked they can't access your channel URL so that they can't see your live streams & or follow you or send others in there community into your own live streams or other streamers channels you maybe hosting while watching & or a mod for to try directly or in-directly continue the harassment, bullying & or abuse as myself & others have experienced this being exploited as a way of trying to continue to do so with further abuse, bullying & or harassments including then going on to whispering other channel host as a way of trying to cause you to have to leave & be pushed out of these channel & communities or whispering hosts trying lose you mod privilege's due to knowing myself or others are active in these channel. I'm aware you can turn off share my actives but this doesn't stop some of the issues I've outlined & only hurts those being targeted further having to hide such information for what little it seems to do to stop this issue as they can still access most information needed straight from your channel URL page when hosting or live streaming even when banned or blocked.
HOW is this not already a feature? What's the point of banning someone from my channel if they can continue to view the content? What's the point of the mature filter if banning underage users doesn't prevent them from seeing the content I'm streaming?!
The “Partial Release” was in April, it’s September. What’s the status?
A bam should be a ban from viewing the creator and having any kind of access to the community.
A ban is a ban, enough said. Viewing privileges revoked, period.
If you are banned from a channel, that's what it should mean. It shouldn't mean that you can see the stream or the people watching it. It should mean that streamer doesn't exist to you at all. There shouldn't be any of this appealing your ban. You were banned from the channel for a good and valid reason. People have circumvented their bans from channels and have gone onto further harass streamers or their viewers through whispers or other means. They have also gone onto have their friends join in on these harassments. If someone is banned, then make it STAY that way unless the streamer and their mod team decides to reverse the ban on their own. None of this trying to appeal your ban. The moderators and the streamer banned the viewer/user and they know why they did. For the safety and sanity of users on twitch, remove the appeal feature and make it so if someone is banned from a channel, THE CHANNEL DOES NOT EXIST TO THEM AT ALL.
Banned users who harass me should not be able to view my content. I do not want these people watching my streams.
Also prevent them from being able to follow. A lot of the bots lately are still following (with all following event triggers) even though they're already banned in channels.
I am a mod of a mature channel and have been on Twitch for a few years now.
It is clearly stated in the rules that it is a mature audience and also clearly marked when you come into the channel. I have had to kick out people as young as 11.
I just recently found out that banning them still allows them to watch the stream. Last night I kicked out a 14yr old for breaking the rules but it's not good if they can still watch the streams.
I believe there is hardly a point in banning them if they can still hear and read the chat. I think that they should be unable to watch/chat/interact/ everything.
It would be safer all around.
When a user is banned from a channel, in addition to being unable to engage with chat, they are shown nothing but Twitch ads in that channel.
This would prevent abuse via sharing or clipping moments to use as harassment on other platforms, dissuade them from staying in the channel at all, and deliver additional revenue to the streamer and Twitch.
Similar to blocking users on other platforms, they would see nothing at all. Leveraging "ads are a necessary evil" for good means that at least a streamer might be compensated via ad revenue for having to manage and deal with abuse.
d4rkfader You are kind of hijacking a thread about permanently removing banned people from watching a stream by talking about removing perma-bans from Twitch. If someone bans you they probably don't want your support anymore (both financially and as a viewer).
And I am unsure what you mean by "read-only chat"? You can already view chat without being logged in and sub only mode doesn't stop you from seeing chat? If anything, we need "followers for X amount of time" chat restriction to expand to "can only see other's chat messages after following for X amount of time".
I got banned from two streamers because of a two-strike rule (like mentioning other VTubers) breaking on one of the associated Discord servers. These kind of moderators of course flat-out rejected the appeal too and forever banned as such. Even a week or month would be better than forever. And add a way to stay subscribed and add silent support options. And read-only chat.
Banning as it is now is too harsh. Also, I had gifted subs to others for both of the channels, but I can’t give any more support because of the ban.
NeonP1xels Sounds like my suggestion is exactly what you want: HWID bans. This would stop them from viewing or loading your channel from whichever computer/smartphone they are loading it from. The added bonus is that if they naively just jump to another device without logging out on it first, that device will automatically get HWID banned as well.
But there is basically nothing you can do to stop them from viewing with no account logged in until Twitch adds a feature called "require logged in account to view my stream". But even then, how will you know who the kids are if they don't talk? I guess Twitch could add an option that requires a few messages spoken every hour to watch your stream, but you can see how unfeasible and unfair things get when you want a "perfect" system.
I think HWID bans + no viewing allowed without an account logged in would help you a bit, as well as greatly help those dealing with severe harassment and doxxing.