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An error occurred while saving the comment An error occurred while saving the commentAustralis Fishing commented
hi everyone I have had problems with trolls myself .
When I started streaming I did so with no intention of upsetting anyone or being harassed.
Trolls have been calling me on my mobile and threatening me and also texting me.
The police are involved.
Why doesn't twitch ban an account from all channels on twitch not just the one that the troll has been into.
Then you have a platform wide ban that takes effect immediately and it sends a clear message out that it is taken seriously.
We are happy to announce that we have released an update that addresses some of these points.
Channel Banned users will no longer be able to view the chat, and they will also be removed from your Chat list. There is an issue that has caused us to pause this temporarily, but we expect a fix to be out very soon – stay tuned to the Twitter thread below for the update.
Additionally, if you Block a user, they will not be able to subscribe or follow, and Blocking them will automatically unfollow them.https://twitter.com/TwitchSupport/status/1243643979897417730?s=20
How to Block a user: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat#BlockWhispersandMessagesfromStrangers
I will leave this topic open for your points about being unable to fully view the remaining content of a channel, and account creation.
You have a lot of different suggestions here, the latter of which have not been implemented so I will leave the topic open, but I wanted to let the thread know that we have recently released the ability to remove followers from your list by Blocking them.
You can see how to Block a user here: https://help.twitch.tv/s/article/how-to-manage-harassment-in-chat#BlockWhispersandMessagesfromStrangers
Additionally, you can see your channel Banned Chatters in your Moderation Preferences in the Dashboard
An error occurred while saving the commentAustralis Fishing commented
It is very disappointing that there is no actions taken against trolls on twitch.
I have had trolls ring me on my mobile , contact my wife on facebook and continually harass me from user names that I have banned time and time again.
Also I have had these low lifes make accounts using my real name and names as their user names.
It is very disappointing that nothing is really done about it.
The worst thing that twitch has done is allowed people to have multiple accounts from the same email address.
If someone gets banned on twitch they should not only be banned from a channel they should be kicked from the servers as they should not be allowed the privilege of being on the platform.
Also on another note . I cannot call twitch to speak about this as they do not have a contact phone number that i can speak with someone.
I am a customer of twitch and when i am harassed in my streams it affects my ability to entertain the people that matter and also derive some return from my efforts.
twitch really needs to take a hard nose stance towards these people as we re clients and deserve support
THE WORST THING THAT TWITCH DOES IS ALLOW MULTIPLE ACCOUNTS FROM THE ONE EMAIL ADDRESS.
THEY HAVE LOST SHROUD , NINJA AND GOD KNOWS WHO ELSE SO THEY NEED TO START BEING AN INDUSTRY LEADER IN LOOKING AFTER IT'S STREAMERS .
ONE OF NINJAS REASONS FOR LEAVING TWITCH WAS DUE TO HIS CHAT BEING SO TOXIC.
I HAVE 3650 FOLLOWERS I WOULD HAVE BANNED OVER 5000
ULTIMATELY IT COSTS TWITCH AS IF I AM BEING HAMPERED WHEN TRYING TO BUILD MY COMMUNITY TWITCH DO NOT MAKE AS MUCH MONEY .