Dear Twitch,

We are now dealing with a new threat of bot accounts. These accounts sit lurking in channel, possibly logging info of either streamers or chatters. They may be using this info for giveaway sniping, or possible future bot attacks, including viewer bots, follower bots, and even spam bots. They sit there and do nothing, they follow us to other streams we host/raid. We ban them, not like they ever say anything, but to prevent them from spreading, we need a way to KICK THEM OFF THE CHANNEL.

Recently had a run in with "Opentwitchbot" whom acknowledges that they are running a bot in other's channels, but never requested permission to do so, instead, they want us to run THEIR command in our channels to make them leave, which isn't possible on our bots, because our bots are not design for that command, nor is it a Twitch command. I don't know what their command is doing, and I certainly don't trust it. When confronting them on the fact that their bot is breaking ToS, they reported me for reporting them. I requested and stated to them several times, their bot is not welcomed in my channel, and they refused to remove themselves until the end of my stream, waiting for me to host someone and latch on to them, thus spreading.

We've all been noticing another set of bots possibly working together, Faegwent ThisIsMyDevAccount and chatdb, they never speak, but they have hundreds if not thousands of followers, they never broadcast, etc etc, what are they doing sitting in our chat? sending info to these followers? that's against ToS. We the broadcasters need an option to kick them from the page, doesn't have to be permanent, they might have an option to hop back on, but I think we should have some sort of captcha security so they can PROVE they are human, and not a bot when rejoining the page!

Banning doesn't do enough if they can still read the chat and gather the info. Reporting seems to do nothing for the past 2 months of reporting them, from MULTIPLE witnesses/reporters. It's about time we have some control over the unwelcome bot accounts.

Help us help you lessen the load!

Sincerely,
A Hard Working Broadcaster, just trying to stop the spread of unwanted guests.

Before you implemented the new player you didn't need to refresh the page when a stream went live. Now you will not even notice when a stream goes live unless you refresh the page.

Example:
Current behavior:
1. Go to offline stream page (ex https://www.twitch.tv/reckful)
2. Reckful starts his stream
3. Nothing happens and the user has no idea that reckful has gone live even if he has had this tab open for hours

Wanted behavior:
1. Go to offline stream page (ex https://www.twitch.tv/reckful)
2. Reckful starts streaming
3. Stream starts playing instantly

I know that this worked previously with the old flash player, so is this feature gone because of limitations in the HTML5 player or was it just overlooked?

I and many other streamers use the offline image to communicate important information about the stream, and with it being missing, small, or overridden by the other cards, I'm losing an important method of communication with viewers.

In addition, the auto-featured recent stream, while nice for some streams, is not useful or appropriate for all channels, and it would be nice to have the option to disable it.

...I guess the sum of what I want is just the option to keep my offline image as the main visual element on the channel page when it's offline. The new additions are all useless for my channel's needs.

Please let us delete Followers. I had some trolls in my channel, creating stupid usernames including my channelname.

I reported them over a week now and twitch is doing nothing. This accounts still exist....

I dont want them in my follower list! I dont want them to get a mail, when i go live to remember them "Hej, he is online again, lets get there and troll him again"!
If someone is trolling, following and gets a mail everytime, when the streamer is going live, he can start over and over to create troll accounts.
So: PLEASE! Let use remove Followers! THANKS!

No two weeks of streaming are the same for me as a variety streamer.

Even those people who play the same game every day tend to switch up the focus point of their content.

The current 'day of the week and time' doesn't allow us to schedule any further than 7 days ahead. Instead, could we please just get a simple calendar function?

We could schedule streams much further in advance to bookmark game releases, sponsored content or even upcoming holidays/absences (giving our audience plenty more warning)

Then for those who ARE doing the same content each week, simply have a tick box that says 'Repeat going forwards' which can be undone at any time

Let me know what y'all think 👍

The schedule tab is extremely redundant if it's not tied to your timezone. The current extension will show the streamer's schedule in the time zone of the system viewing it. This is SO important as we all know noon CET is most definitely not noon PST. From the looks of things now, we'll just be able to set our schedules to a time, and it will then be up to the viewer to keep track of what timezones we are in. Thus the schedule will not be usable for the viewer.
This should also include the option for the streamer to set the timezone for their streams, as a lot of us stream while on longer trips. With the option of setting the timezone, we can then prepare our viewers for different start times because of time zone changes.

Additionally, the lack of timezones also forces the viewers to have to keep track of when daylight savings happens in other places than their home. I.e. Europe and North America have three weeks between when the times are changed, and I'm sure this goes for other places too.

Giving us the option for a schedule is well and all, but it's no use to our viewers if it doesn't show them when we'll be live in their timezone.

Channel points would benefit from having more options. Give streamers the ability to put a redemption on a cooldown per user and per redemption so we aren't getting spammed with 10 hydration checks in one minute etc.

Allowing moderator access to channel points could be cool too. Have a redemption that we can type a command and have it work automatically. Examples:
"Time myself out for 1 minute!" /timout [user] 60
"Emote only chat!" /emoteonly

Even better would be a double command with a box for a time interval, so:
"VIP for a day!" /vip [user] | duration 24:00:00 | /unvip [user]

Dear Twitch,

Hello, I am one of users who use your services.
Recently, I found out that I couldn't follow other channels. So, I'm looking for the reason why i can't follow the other channels.
Then I found out that Twitch users can only follow 2,000 channels.
Though 2,000 seems like a large enough number, but it means 'following' is a resource that will be exhausted one day.
I've told the problem on Twitch Support service, but the only answer I've got is that "We can't tell when the problem is solved, but we will solve it someday."
If so, what I can do is find someone who agrees with my opinion and improve together in the future.

'Following' is the easiest way to support channels and streamers.
And I don't think there are only 2,000 streamers who deserve 'following'.
Last update about follow limit was in March 2013, and I don't think Twitch's technological advance stayed at that time.
So, please raise our follow limit and let us support more streamers.
I don't think that it's impossible.

We look forward to hearing from you.
Best regards

The new layout is horrible, its cluttered and messy and way too confusing.
Can we have the old layout back, I spent ages putting everything in my panels, it was nice and neat and well organised. Why can't I turn off the trailer thing? I have no desire and no idea how to make a channel trailer. It was perfectly fine, I do not understand why you would change it, and I don't see how anyone could think the new layout is better or easier to navigate. To be honest it puts me off, if I went to an offline channel I would not know where to look. It is awful.