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Safety

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  1. There has been a recent rise in streamers misusing the tag system, most noticeably with non-Vtubers using the Vtuber tag. This makes discoverability more difficult for both streamers who are actually Vtubers, and viewers trying to use the tag system to find Vtubers. Even prominent streamers are misusing tags, so this behavior has been spreading. I'd like to ask Twitch staff to please enforce action on the misuse of tags to help the streamers and viewers who are using the tag system as intended. Banning streamers from using specific tags they have been caught and verified to be abusing them…

    6,148 votes

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    665 comments  ·  Enforcement Types  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi, thanks for flagging this and sharing your suggestion.

    We share and understand your concerns about how the intentional, repeated misuse of tags can undermine the purpose of the tags product itself.  Tags are an important discoverability feature for communities, and a powerful way for all Creators—but especially those that are underrepresented—to express their personal identity and creative vision for their content.

    We also do not feel Twitch should be the judge of Creators’ personal or creative identity, so we typically only enforce against the misuse of tags when it is associated with other behavior that violates our Community Guidelines such as hateful conduct or harassment.

    That said, as the VTuber community’s experience demonstrates, there are limitations to this approach and we are actively investigating additional steps we can take to protect and improve the integrity of the tags feature at scale, without infringing on good faith Creators’ personal choice…

  2. Hello, I have recently discovered that Twitch considers the following words to be against content guidelines:

    Gay
    Trans
    Transexual

    I am asking that these words be whitelisted in support of Twitch's vast queer community. It can be assumed these words were banned to cut down on trolling in the communities. However, I feel it should be the people who misuse these words who are regulated and punished. Not the queer people who's identities are being attacked and invalidated by having these words banned. This month is pride month and Twitch is showcasing queer creators on the front page every day…

    206 votes

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    17 comments  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Twitch's default font does not use serifs. Serifs are important for distinguishing I's from l's. For instance, if you can easiIy teIl which of the lowercase L's are or are not repIaced with uppercase i's in this sentence, you're almost definitely using a screen reader. Yes, there is a difference between them, but you wouldn't be able to tell me which is which.

    This is a big issue in any online form of communication, for the following reasons:

    1: Security. People can post a link that has an L replaced with an i, or sometimes vice versa, without it being…

    218 votes

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    9 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Ban the word "r*tard" and all variations from Twitch. This is hate speech. Recently, Twitch put a ban on words like "simp," "incel," and "virgin." Meanwhile, there are many partnered streamers, including Asmongold, one of the biggest streamers on Twitch, constantly using the R word and sees no problem with it, therefore influencing their audience of tens of thousands of Twitch users to do the same.

    There are many, many, many articles on the internet explaining why and how the word is harmful, hate speech, and a slur. Most people don't even have to read them to know this. Recently…

    496 votes

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    20 comments  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →

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  5. While the current verification features in place are very helpful, they lack the ability to combat targeted username harassment.

    Much like the current system, I think streamers should be able to decide how old an account is before it's allowed to follow your channel. Many trolls will tire after a few minutes of no attention, so even being able to set it to an hour, or a day, will make a huge impact on tackling this situation.

    57 votes

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    0 comments  ·  Chat Verification  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Hello, I have felt like there are a few things that have been concerning for small streamers in regards to some of the ways their account/channels in particular have been handled. Being aware that putting out content on the internet brings a platform for all types of eyes which in turn puts creators at a risk for various sorts of individuals who come in and out of their streams who may have ill intentions. There have been a few instances where creators feel they were singled out. Harassment being an example I personally feel should be something that, if possible,…

    29 votes

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    10 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Give streamers or their moderators the ability to accept or deny incoming raids, with a default state to be set by the streamer. At the moment streamers can choose to only be raided by friends or teammates, which increases safety at the cost of discoverability. This will give some peace of mind in the midst of hate raiders.

    Alternatively, a moderator command to "Purge all raiders", if a raid has been malicious - a one stop shop to time out / ban all accounts that came in with a recent raid.

    275 votes

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    19 comments  ·  Safety Center  ·  Flag idea as inappropriate…  ·  Admin →

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  8. I'm a Twitch moderator for 3 small Affiliate streamers. I'm also a former tech support escalations agent for multiple companies & have a business degree, & I do free small business consulting to help small streamers reach Affiliate, start their streaming business, & grow their own communities on Twitch, because I think people have potential to work for themselves doing a job they enjoy & that Twitch has a lot of potential to be a platform to help them do it.

    It was the community potential that made me spend the last 10 months learning the platform to help others…

    275 votes

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    12 comments  ·  Bots  ·  Flag idea as inappropriate…  ·  Admin →

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  9. get a hold of the people that openly say on Twitter that they organize bot spams that specifically target POC and LGBTQ+ streamers

    177 votes

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    98 comments  ·  Bots  ·  Flag idea as inappropriate…  ·  Admin →

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  10. I would love a global moderator role for twitch teams (that the twitch team leader could assign), so they can work or moderate in any of the team members chats.

    228 votes

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    6 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Allow mods/streamers to know/see if someone is actively trying to get around the channel's banned word list. For example, if we ban the word "test", it would be helpful to know if some is franticly typing every version of that word like "t e s t", t3st", "t3$t", etc. If we use a bot like Fossa, it will quickly nuke the message and the streamer is likewise able to hide moderation dialogues in chat so they are none-the-wiser and not affected. We're at a disadvantage with default twitch.

    53 votes

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    0 comments  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Given the widespread use of hostile bots on Twitch right now by bad actors, particularly those targeting LGBTQIA+ and BIPOC communities, it would be great if we could have a RegEx pattern block/ban/follow restriction option. A number of the accounts being spun up for the purpose of harassing and stealing the identities of streamers have consistent name patterns, and being able to issue a regex block/ban on those patterns would be useful.

    This sort of feature would obviously be something that streamers would have to use at their own risk. Overly inclusive block/ban patterns could potentially limit legitimate viewers. But…

    175 votes

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    10 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Given the existing infrastructure behind the (1) first-time chat callout experiment, (2) non-mod chat delay, and (3) automod caught message queue:

    There should be a toggleable setting where the initial message of any newcomer to chat must be approved by a moderator for that and any subsequent messages to appear to non-mods. Thus, this would limit the ability of newcomers to send messages without prior approval.

    Not only would this reduce how many eyes see hateful messages from human accounts, it would neutralize spambots from having their messages show up to non-mods -- a useful step in responding to the…

    158 votes

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    2 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Recently in the twitch community, there has been a rise of hot tub streamers also known as the "Hot Tub Meta". This has been a very controversial issue but I'm going to give my thoughts on the issue and hopefully twitch will do something about this. On twitch TOS it's stated "Content or camera focus on breasts, buttocks, or pelvic region, including poses that deliberately highlight these elements". This means any sort of content that deliberately does these would be against TOS. Now when we look at how the Hot Tub Meta we can see that it's unhealthy and unfair…

    245 votes

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    93 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →

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  15. It would be great if new users were required to fill out a CAPTCHA before making an account. It would help get rid of all the fake engagement and prevent mass of bot accounts from being made.

    Twitch use to have it in 2017, but it appears to be gone now - its unclear if removing CAPTCHA from account creation was intentional or accident.

    154 votes

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    5 comments  ·  Report Tool and Flow  ·  Flag idea as inappropriate…  ·  Admin →

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  16. When a streamer is suspended or banned, that streamer has no idea what the actual violation was and when it took place.

    The violation is too vague and doesn't offer any specific details to the streamer and they have no idea when the specific violation took place. This is something streamers need so they don't make the same mistake again. If the TOS and Community Violations are being clarified, the same should go for the reason why a streamer was banned.

    A clearer understanding of the rules should come with a clearer understanding of when a violation occurred and will…

    18 votes

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    5 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  17. This suggestion is based on PositiveIona's idea at https://twitch.uservoice.com/forums/933812-safety/suggestions/44529945-sans-serif-fonts

    However, the suggestion to use serif-fonts to resolve the lower case 'l' vs upper case 'I' problem (to clarify the first one is an 'L' and the second one is an 'i') will make the platform less accessible for certain people, ESPECIALLY those with dyslexia. So you'd just be replacing one problem with an entirely new one.

    I'd like to propose that, instead of adding serifs, we should find a font that distinguishes the letters more clearly whilst still being sans-serif.
    Some examples include: Verdana, Tahoma, Trebuchet, or Open-Dyslexic; though I'm…

    20 votes

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    0 comments  ·  Safety Center  ·  Flag idea as inappropriate…  ·  Admin →

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  18. Recently (coinciding with the Helix Raids API being released in open beta), the rate limit on "Raid Now" has been increased to 10 per 10 minutes.

    Previously this was set to 3 per 30 minutes (and was even abused by hate raiders who found a bypass for this rate limit; now, such a bypass isn't even necessary as a malicious user can do 60 raids per hour instead of just 6).

    There is no normal use case I can think of that justifies this high of a rate limit, and it is ripe for abuse: trolls can create accounts…

    11 votes

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    3 comments  ·  Bots  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Having an option to limit what character typesets can be used in chat.

    For English stream, it could be limited to ASCII-95 (https://en.wikibooks.org/wiki/C%2B%2B_Programming/ASCII)
    If a character was used outside of this typeset, the whole message would not go through.

    Any variation could work on this.

    96 votes

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    8 comments  ·  Safety Center  ·  Flag idea as inappropriate…  ·  Admin →

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  20. In light of the hate raids, I have been using the option to only allow raids from channels I follow. However, this is not the ideal option since it prevents being able to connect with other, genuine streamers that I may not currently know.

    It would be nice to have more filters for who can raid your stream. I think a great option would be "only allow raids from affiliates and partners" or "only allow raids from accounts that are x days old". This will help prevent others from making an account just to immediately hate raiding a stream.

    75 votes

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    3 comments  ·  Safety Center  ·  Flag idea as inappropriate…  ·  Admin →

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