I came across a scenario this week where a popular streamer (KevoKoala) was banned mid-stream for being labeled a bot account. The email he received sounds like he got mixed in with a bunch of accounts flagged as bots and mass banned.

I feel like there should be protections in place for streamers where the flag is removed or at least sent to a human for review if they have over a certain number of subscriptions, average viewer count or followers. Something. There are plenty of qualifiers that can separate an active streamer's account from a malicious bot account. The fact that there are no protections for streamers in place is quite scary. This automated decision will impact his income as all of his subscriptions were automatically canceled and he has lost a major avenue of communication with his community. IF he can get this ban reversed, it could take anywhere from 2 weeks to 2 months to be corrected and I doubt Twitch will compensate for the lost income during that time. As a streamer, I can't imagine taking that hit when things are already so tight. I feel like this could happen to any of us at any time and there is no protection in place against it or streamlined process in place for correcting the issue. I would hope that Twitch would prioritize getting these creators back online as fast as possible to reduce the amount of lost income for both parties involved.

Requests:

-Better bot detection or set of qualifiers that send bot bans to a human to review before possibly effecting creator's income.

-Better appeal system for streamers who are falsely banned