1458 results found

1. Getting affiliate should be about getting more followers and not more viewers

   set the affiliate program just to 50 or 75 followers because twitch has a massive problem with correct viewer count, I have had like 20 people watching my stream at one time before, all chatting at the same time, and it only counted for like 2 or 3 of them.

   2,383 votes

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   124 comments  ·  Achievements  ·  Delete…  ·  Admin →
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2. Add Deeper Analytics for Ad Revenue

   Right now the analytics page just shows revenue gained from ads. This doesn't paint the entire picture and it's leading streamers to think that bias is occurring in their ad offers. This can be fixed by displaying ad impressions, declined impressions, fill rate, ad pool size for our category, and CPM on the analytics page. Descriptions for each should also be included to explain these mechanics.

   We're offered 55% of ad revenue but have no way to determine what that number is or how it is calculated. This leads to distrust in Twitch and the ads system. Giving streamers a clearer picture of the situation will let us decide how to optimize and earn more while repairing damage done by lack of communication. This benefits both Twitch and the streaming community overall.

   Having two monetized channels I found that one of them was getting 205% more revenue from ads on a per viewer basis. I had no idea why this was happening and none of my provided analytics helped resolve that. With this in mind I reached out to Mike Minton the Chief Monetization Officer at Twitch to discover what was going on. You can read that entire thread here: https://twitter.com/PirateSoftware/status/1640762988809576449

   During that conversation we talked about all of this and I realized how lacking the analytics panel really is for this revenue source. I feel that fixing this will help improve communication regarding ads and dispel a lot of the negative feelings around disparate ad rates between streamers. With Twitch moving towards a more ad centric monetization model this really needs to be implemented.

   Right now the analytics page just shows revenue gained from ads. This doesn't paint the entire picture and it's leading streamers to think that bias is occurring in their ad offers. This can be fixed by displaying ad impressions, declined impressions, fill rate, ad pool size for our category, and CPM on the analytics page. Descriptions for each should also be included to explain these mechanics.

   We're offered 55% of ad revenue but have no way to determine what that number is or how it is calculated. This leads to distrust in Twitch and the ads system. Giving streamers a… more

   2,308 votes

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   Investigating  ·  66 comments  ·  Analytics  ·  Delete…  ·  Admin →
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3. Make it easier to get affiliate

   Make it so that your followers can active an improvement - once every fortnight they can active a twelve-hour buff that puts you near the top of your category, but only if you don't have affiliate

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4. Don't Punish New Streamers

   SO for a new person like myself to stream with 1 viewer for hours just having fun it cripples my ability to get affiliate because i have streamed for 80 hours with one viewer getting to 3 average viewers means I would have to get over 10 viewers to bring the average up within a 30 day period I wish it was based on viewers per stream rather then viewers per hour

   1,744 votes

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   62 comments  ·  Achievements  ·  Delete…  ·  Admin →
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5. Followers not updating on Path to affiliate or build a community

   I am having an issue with my achievements not updating properly. My path to affiliate and build a community are saying i have 19/50 followers but I actually have 37/50. Does anyone know how to correct this or if its a common problem?

   1,380 votes

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6. Unlimited VIP slots

   I get that the original idea of VIP badges was to recognize valuable members of a streamer's community, but the actual use of it is different in many cases and it is instead often used to give the streamer a better way to recognize users of a certain significance in chat.
   While that may often also include valuable community members, the main use is often to highlight real life friends, acquaintances, family members, other streamers, ... and more.

   The problem with that is the limit of 100 VIP slots that is reached at the highest level, and while that might be enough for new or smaller streamers, that amount will quickly become an annoyance for those that have been on Twitch for a long time.

   The only choice left is to use the moderator role at that point, which in itself creates a lot of other issues: the biggest one being that people that are not actually acting as a moderator of the chat being messaged by regular viewers for all kinds of inquiries that should only be handled by actual moderators, which then forces them to act as a middleman between the viewer and an actual moderator.

   I'm a moderator in various bigger chats and this is an issue in almost all of them.

   To name an example:

   "fuslie" is currently averaging 7-10k viewers at all times, she has been streaming for over 6 years and has made a lot of friends and other connections in that time.
   We are currently at the limit of 100 VIP slots (of which almost 90% are real life friends or acquaintances) with an additional around 110 moderators (of which over 95% were only given the role because there are no VIP slots left and only a handful of real moderators).

   Conclusion:

   It makes no sense to have an unlimited amount of moderator slots while limiting the amount of VIP slots... if there was an actual need for a limit at all, it would make a lot more sense the other way around.
   Either way, I'd like for VIP slots to be unlimited too, or at the very least increase the limit by a lot, I'm talking at least 10x of what it is now, so it is almost impossible to ever be reached when used in a "normal" way.

   I get that the original idea of VIP badges was to recognize valuable members of a streamer's community, but the actual use of it is different in many cases and it is instead often used to give the streamer a better way to recognize users of a certain significance in chat.
   While that may often also include valuable community members, the main use is often to highlight real life friends, acquaintances, family members, other streamers, ... and more.

   The problem with that is the limit of 100 VIP slots that is reached at the highest level, and while that might… more

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7. Give "Delete all of your Clips with one click" a safety device to prevent accidental touch

   On July 24th, the development team added "Delete all of your Clips with one click" to the Clip Manager. I accidentally clicked the button when I deleted ONE Clips without knowing it on July 26th, so the clips I had clipped down for 3 years were just If it is destroyed in this way, there is no way to cancel the deletion process even if it is found to be wrong.
   I hope "Delete all of your Clips with one click" can be used as an insurance mechanism. For example, after pressing delete, all Clips will be deleted after 1 hour, and the deletion can still be cancelled during this period.

   On July 24th, the development team added "Delete all of your Clips with one click" to the Clip Manager. I accidentally clicked the button when I deleted ONE Clips without knowing it on July 26th, so the clips I had clipped down for 3 years were just If it is destroyed in this way, there is no way to cancel the deletion process even if it is found to be wrong.
   I hope "Delete all of your Clips with one click" can be used as an insurance mechanism. For example, after pressing delete, all Clips will be deleted after 1… more

   811 votes

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   24 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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8. correct viewer count towards affiliate

   several people I speak to during streams are having the same issue, we have 5+viewers but only showing as 1 or 2 making it harder to hit affiliate average of 3, this should either be fixed or taken out of the affiliate system, help smaller streamers to create a small fan base. we stream everyday putting the hours up but the view count down as the stats are incorrect making it impossible to hit what's asked on average.

   749 votes

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   153 comments  ·  Analytics  ·  Delete…  ·  Admin →
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9. Improved Editor Role

   A channel editor is probably the biggest role any streamer can give a person, but the channel editor can't do as much as they should be allowed to do. A channel editor should be able to do more than just create highlights, run commercials,etc. When a person is promoted to a channel editor, that means the streamer gives them their ultimate trust. So what should an editor be able to do, but can't at this current time? Here are some ideas:

   • Moderate the moderators | Just as any other broadcaster can, a channel editor should be allowed to purge/timeout/ban moderators who are not channel editors. They should also in turn, be able to add/remove moderators. There may be cases where chat gets out of hand with not only the viewers but also some moderators, instead of the broadcaster having to deal with it, the channel editor should be able to so that the broadcaster can continue with his/her stream and not have to worry about chat drama.

   • Edit panels | There are times where streamers want to edit their panels, but either don't have the time to or don't know how to do something in particular. A channel editor should be able to edit the panels the way the broadcaster wants. Maybe there was typo a that looks unprofessional or an outdated piece of information that needs fixing.

   • Submit artwork for partnered streamers | A new emote slot opens up for a partnered streamer, and maybe the streamer isn't in a position to submit a new emote. Why not allow the channel editor to do so for the streamer? That way the new emote comes in right away instead of having to have people wait for a new emote.

   There are other things that could be added to. Along side with this, an editor should have a badge of recognition. That way people know they aren't an ordinary mod.

   A channel editor is probably the biggest role any streamer can give a person, but the channel editor can't do as much as they should be allowed to do. A channel editor should be able to do more than just create highlights, run commercials,etc. When a person is promoted to a channel editor, that means the streamer gives them their ultimate trust. So what should an editor be able to do, but can't at this current time? Here are some ideas:

   • Moderate the moderators | Just as any other broadcaster can, a channel editor should be allowed to purge/timeout/ban moderators… more

   717 votes

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   Planned  ·  84 comments  ·  Roles  ·  Delete…  ·  Admin →
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10. Allow Affiliates to edit their prefix.

    Editable Emoticon Codes before the Unique Code.
    Partners too please, thank you.
    <3

    Admin audit: changed "emoticon code" to "prefix" for ease of search.

    698 votes

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    81 comments  ·  Affiliate/Partner Settings  ·  Delete…  ·  Admin →
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11. Path to Partner Achievement should consider # Subscribers as an alternative/in addition to Viewers

    Right now, the Path to Partner achievements depend on the number of average concurrent viewers (>75). Some channels have a smaller community but a large amount of monetary support benefiting Twitch. The Path to Partner achievements should be modified to support the high-quality channels that are attracting paying subscribers to Twitch but which might have smaller active viewing communities.

    For example, it might be reasonable for partner status to unlock either at:

    75 viewers and 0 subscriber points
    50 viewers and 25 subscriber points maintained for 3 months
    25 viewers and 50 subscriber points maintained for 6 months

    Rather than keeping average viewers as the sole gold standard, which is easier to fake or briefly profit from with a surge of one-time viewership.

    Right now, the Path to Partner achievements depend on the number of average concurrent viewers (>75). Some channels have a smaller community but a large amount of monetary support benefiting Twitch. The Path to Partner achievements should be modified to support the high-quality channels that are attracting paying subscribers to Twitch but which might have smaller active viewing communities.

    For example, it might be reasonable for partner status to unlock either at:

    75 viewers and 0 subscriber points
    50 viewers and 25 subscriber points maintained for 3 months
    25 viewers and 50 subscriber points maintained for 6 months

    Rather than… more

    592 votes

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    Planned  ·  19 comments  ·  Achievements  ·  Delete…  ·  Admin →
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12. Alert System - Major Bugs

    I've been using the alert system for about a week now on my partnered channel and I've run into a number of serious bugs with it. Many of these stop use of the alerting system entirely or make it cumbersome to use. Trying to go through the ticketing system directed me here. Because of these issues I cannot use the alert system until they are resolved as it breaks the stream entirely.

    Skip Alert randomly stops functioning for hours at a time. - There doesn't seem to be a reason for this and it cannot be fixed on the users end. This just happens and you have to wait it out as a streamer. No amount of refreshing or enabling/disabling will resolve this. Once this happens the Chat will instantly turn into goblins and post a million 7's which you can no longer stop.

    Sending an alert message with over 400 7's will break alerts until disabled/enabled. - This seems to stem from the Text To Speech system slowing down for longer messages and just hanging forever. Anything over 400 characters will delay or break the alerting system due to this. 7's are particularly bad because TTS attempts to say the entire number instead of each seven individually. This is not an issue for Streamlabs alerts so I'm not sure what's happening here.

    Audio and Text To Speech contains audible pops and distortion when volume is set below 100%. - This appears to be scaling audio incorrectly which causes the distortion effect. The lower the volume, the worse the distortion. Each time the audio plays the distortion is different. The distortion is not present in the source audio.

    Very long audio files cause text to speech to distort or start in the middle of the sentence. - The audio in long files just cuts off TTS or causes TTS to chime in multiple words into the message. Lots of weird issues around this.

    Custom sounds sometimes cut off and make a terrible screech when doing so. - Sounds have a ton of issues but this one seems to happen a lot when TTS is also enabled.

    Alerts sometimes go through out of order. - This seems to stem from TTS again. Long TTS messages can cause all kinds of delays and oddness.

    URLs are voiced by Text to Speech in alert messages. - URLs should not be passed to the TTS system at all.

    Text To Speech is starting after the included audio file instead of at the start of the alert. - The Delay setting should be our scalar for when TTS should start. Instead TTS starts at the end of the audio file and then initiates Delay. This means if you have an audio file with empty sound at the end it delays TTS. It's very awkward to use this way. It also makes Delay a useless feature as-is.

    The Preview window goes behind the UI and that UI cannot be moved or hidden making Preview impossible to see. - This makes the Preview window pretty useless overall. My graphics are just hidden behind the UI the entire time. Scaling the window to fit and scaling the assets to show general placement would make this feature much better.

    I've been using the alert system for about a week now on my partnered channel and I've run into a number of serious bugs with it. Many of these stop use of the alerting system entirely or make it cumbersome to use. Trying to go through the ticketing system directed me here. Because of these issues I cannot use the alert system until they are resolved as it breaks the stream entirely.

    Skip Alert randomly stops functioning for hours at a time. - There doesn't seem to be a reason for this and it cannot be fixed on the users… more

    500 votes

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    17 comments  ·  Alerts  ·  Delete…  ·  Admin →
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13. Please let us delete Followers!

    Please let us delete Followers. I had some trolls in my channel, creating stupid usernames including my channelname.

    I reported them over a week now and twitch is doing nothing. This accounts still exist....

    I dont want them in my follower list! I dont want them to get a mail, when i go live to remember them "Hej, he is online again, lets get there and troll him again"!
    If someone is trolling, following and gets a mail everytime, when the streamer is going live, he can start over and over to create troll accounts.
    So: PLEASE! Let use remove Followers! THANKS!

    Please let us delete Followers. I had some trolls in my channel, creating stupid usernames including my channelname.

    I reported them over a week now and twitch is doing nothing. This accounts still exist....

    I dont want them in my follower list! I dont want them to get a mail, when i go live to remember them "Hej, he is online again, lets get there and troll him again"!
    If someone is trolling, following and gets a mail everytime, when the streamer is going live, he can start over and over to create troll accounts.
    So: PLEASE! Let use remove… more

    419 votes

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    31 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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14. SUPER MOD

    So each streamer would be allowed to set one person in their stream "SUPER MOD" this person has more permissions than normal mods. For example the SUPER MOD would be allowed to mod and demod people from the stream. Another could be the "SUPER MOD" gets a different badge to make them stand out to the people in chat. Also maybe that super mod gets a permanent subscription for that channel. I'm sure there are alot more ways of making this a better idea that i just haven't though of however i think it would actually be a good thing to think about!

    So each streamer would be allowed to set one person in their stream "SUPER MOD" this person has more permissions than normal mods. For example the SUPER MOD would be allowed to mod and demod people from the stream. Another could be the "SUPER MOD" gets a different badge to make them stand out to the people in chat. Also maybe that super mod gets a permanent subscription for that channel. I'm sure there are alot more ways of making this a better idea that i just haven't though of however i think it would actually be a good thing… more

    336 votes

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15. Be able to pull up a list of channels you are a moderator in.
    265 votes

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    19 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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16. Expanding on channel roles & permissions.

    TL: DR

    Instead of giving someone "editor" or "mod" as a role. Let us give custom permissions to users. (optionally)

    ---

    Long story.

    As someone who has been working on many services/servers like domain servers and game servers like Minecraft Where permission is always a big thing for "users". I would love to see the same here.

    Being able to optionally give custom permission instead of roles or rather to expand on the current roles would be great! As there are only 2 roles currently.
    
    :(

    For example, I do don’t mind if mods can change the title. However, the permission “Editing stream info” is only available to editors. But, also giving them “Running commercial break” and many other permissions. I don’t want that. Among other things. I have no choice now besides using a third party bot. I would prefer first-party support.

    If you really want to outdo yourself, as a cherry on the cake, split up all the “Edit Stream Info“ items for more customization. <3

    TL: DR

    Instead of giving someone "editor" or "mod" as a role. Let us give custom permissions to users. (optionally)

    ---

    Long story.

    As someone who has been working on many services/servers like domain servers and game servers like Minecraft Where permission is always a big thing for "users". I would love to see the same here.

    Being able to optionally give custom permission instead of roles or rather to expand on the current roles would be great! As there are only 2 roles currently.
    
    :(

    For example, I do don’t mind if mods can change the title. However, the permission… more

    186 votes

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17. follower counter

    follower counter does not working properly

    185 votes

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    62 comments  ·  Bugs  ·  Delete…  ·  Admin →
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18. Please make side bar stay expanded by default

    ^ Title

    178 votes

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19. A feature to "turn off subscriptions" for streamers who are affiliate but can't stream enough to warrant a subscription

    I hit affiliate and was taking off, but then life happened and now I can't stream as much (many friends in the same boat). We want to be able to stream when we can, without the added pressure of people subbing or gifting subs. When people pay to see our content for a whole month, and we don't know when we're streaming again next, it makes us feel obligated to stream more.

    Receiving bits, having channel points, and having emotes is still something that would be nice to keep, but at least letting us turn off subs as we please would be great. Another use case is during charity events - I would rather people donate to the charity than subscribe to my channel.

    I hit affiliate and was taking off, but then life happened and now I can't stream as much (many friends in the same boat). We want to be able to stream when we can, without the added pressure of people subbing or gifting subs. When people pay to see our content for a whole month, and we don't know when we're streaming again next, it makes us feel obligated to stream more.

    Receiving bits, having channel points, and having emotes is still something that would be nice to keep, but at least letting us turn off subs as we please… more

    170 votes

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    25 comments  ·  Affiliate/Partner Settings  ·  Delete…  ·  Admin →
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20. More Detailed Follower Data

    Right now on the Twitch Analytics Dashboard, it only shows how many followers you have gained in the last 30 days however it does not take into account people who unfollow during the same time period. This makes the number it displays misleading as you don't know how many followers the channel has grown by in the last 30 days only how much you have gained.

    I would love to be able to see the Net Growth/Loss for the channel as well as the total unfollows in the last 30 days.

    150 votes

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