I'll note that many people have already submitted complaints about Twitch's lax punishments for harassers and abusers, but I'll submit mine anyway.

For years, there's been a user in a once huge stream who has been violating the rules thereof over and over but keeps getting unbanned despite his repeating his behaviors. Since his most recent unbanning, he has been harassing other users in both the stream and his own stream, as well as rallying his followers to join him in on it. For example:
* https://controlc.com/69bedc23

Despite my numerous reports of his behavior—both to Twitch and the stream mods—no disciplinary action has been taken against him from the stream mods or by Twitch itself, as evidenced here:
* https://pastebin.com/QMKWijiH

From what I can tell, Twitch prioritizes harassment reports from the victims over those from observers or bystanders. If true, given the displeasure expressed by the victim in this report, this needs to change, and Twitch in general needs to be harsher on harassment, especially organized harassment such as what I've reported.

Hello,

So last night I was streaming with some friends and experienced my first episode of harassment while streaming the game Dead by Daylight. Someone who claimed to have played a game with me earlier that night created an account with vulgar words in it while using my name in the username. They then began saying some pretty obscene things and it made me very uncomfortable. After reporting and blocking that person, they created a second account which was also blocked and then created a third account which was blocked as well. All three accounts were trying to solicit nudity and photos out of me for payment. I made a friend of mine moderator so that he can handle these things as soon as it comes up but I feel like maybe there should be something else done.

Perhaps maybe requiring an active phone number linked to your twitch account? That way no one can just keep creating new email addresses to create new Twitch accounts within minutes specifically to harass someone.

What I mean by that? Multiple times my messages got caught by Automod without making any sense! There were no offensive words, no spoilers, nothing that would NEED Automod to act. And by the time a moderator MANUALLY approved the message, it broke the context of the chat. BADLY.

So here's how: if someone sends a message hat gets automodded, have it be hidden in a manner similar to deleted messages, but also allowing people to (at their own risk) clicking to see the message until a mod approves it. And once the mod approves, the message is shown as normally in the chat WHERE IT WAS INTENDED TO BE, with a brief chat notification showing what the message was and when it was sent before Automod hit it.

Another thing is to have Automod and chat filter have its different levels affects messages differently, like:
In a certain level, only replace the offending or blacklisted words with "***"
In another, do the automodding described above.

The problem: Blocking someone does two things:
1. Makes them unable to interact with you in a poor manner (their messages won't show to you)
2. Makes it so they CAN'T follow you and will be forced to unfollow (which doesn't make sense and you'll see why)

Now, how to fix it so it isn't garbage:
1. Make it so permanent ban forces the person to unfollow instead and prevents them from joining hosts or raids that goes to whoever banned them.
2. Instead of hiding chat messages from a blocked person, take the Discord approach (add a "this message was blocked, click here to view anyways"). Similarly will happen to the Whispers (except in this case the person you block won't trigger the Whisper tab to appear nor the unread Whisper counter to show).
2.1 Conditionally, add a "Mute" function. How it will work? Simple: on the chat the user should be able to "/mute" or click a button on the person's miniprofile to cause all their messages to be hidden for you on a channel. But unlike blocking, this wears off as soon as the user leaves the channel.
3. Blocking someone should prevent ALL interactions from leading to the blocked person's channel: Recommendations, Followed Channels, Hosted Channels and Front Page should not list the blocked person, if someone Hosts a person you blocked then Twitch prevents the stream from being played, if someone sets a Raid to who you blocked it should automatically make you leave the Raid.

Now, remember I said "Makes it so they CAN'T follow you and will be forced to unfollow" as one of the current problems of blocking? Here's a story of why that's bad: One time a streamer I follow has temporarily blocked me in another channel because they were upset by all the talk there, that caused me to unfollow him without either of us knowing and not letting me follow him again. When I commented that in his chat, both of us were confused until he remembered the block and thought that was the cause, and when he unblocked it confirmed that for both of us.

The onslaught of content that is borderline porographic, highly suggestive because and obvious adult content and because of the repetitiveness of underage accounts created on a daily basis. Not to mention you aren't required to have an account to view ANY subject matter. As of today accounts have no viewing/streaming restricts on them unless what is divulged by the creator. There is no current method of authentication for accounts. Amazon is the parent company and has the abilities to verify accounts with bank/credit card information require THIS same method for all twitch user 18+ that want to stream. Require it on accounts wanting to just view content adult or 18+.

[SPA]

Necesitamos un grupo de personas que se dedique a controlar de forma más activa la comunidad, y a la vez controlen que los creadores de contenido siguen todas las normas y directrices establecidas para la plataforma.

Sería la mejor forma de aumentar la seguridad y la confianza de los usuarios para que todos puedan disfrutar de Twitch.

¿Tienen planteado crearlo? ¿Necesitáis gente?
Deberíais ofrecer oportunidad de empleo para esto.

[ENG]

We need a group of people who are actively dedicated to control the community, and at the same time keep that the content creators follow all the rules and guidelines established for the platform.

It would be the best way to increase the security and trust of users so that everyone can enjoy Twitch.

Are you planning to create it? Do you need people?
You should offer employment opportunities for this.