I think having a Twitch staff member, or a "police presence", present during partnered stream would help mitigate some of the misbehavior coming from both the streamer and viewers at times.

I think having a Twitch staff member present would drastically help resolve issues and correct problematic behavior faster and more efficiently. It would also cut down on the responsibility being solely placed on the streamer/viewer to collect evidence/write a report (that they may not be able to do because it is often made difficult due to how the report feature currently functions, because of a language barrier, or fear of retaliation).

I think it would also help with keeping track of repeat offenders who often only "play nice" when a staff member is around, but revert once the "cat's away", so to speak, and make banning these users more streamlined.

In an effort to make trolling more difficult, require 2 Factor Authentication to chat in streams. People can make fake phone numbers to tie emails to, but it would be difficult to constantly have to create both to tie together. Twitch users are supposed to be 13 years of age or older anyway and every teenager or older out there interacting on Twitch have cell phones. This would help provide better security and prevent bot spam and provide a safer experience for the streamer because of how difficult it would be to just create a brand new account after being banned and immediately go back to chatting.

Some viewers write about our broadcast in the community or sns
And that is very paranoid and malicious
It’s painful because it spreads to other communities
That's why people are fooled by strange rumors that they have never seen our broadcast
It even knows which viewers started.
They are already banned, but only chat is banned, so they can watch our broadcast.
We already know how to stop them in a legal way
But this requires a lot of time and money
So we just want they can't watch broadcasts as well as chat
(This request can be awkward because it was made through Google Translator.)

I'm dissatisfied with the tools/the power that twitch and streamlabs has given me to report trolls who sexually harass me in my stream. For instance, someone came into my live stream on 6/10/20 (somewhere between 8:40am and 10:00am eastern) and wrote in the chat: "what kind of **** do you like?" The bot immediately flagged the word '*' and asked me to choose allow or deny. So I pressed deny. I can't remember if I hit Ban or not on this person. But by doing that, I can't report the person now because it doesn't show their screen name any more on the chat log. It just says in the chat log: "/addblockedterm *". And without being able to report the person, now they just get to continue to troll other channels. You have 2 options for when people troll you: you hit accept just so you can get their screen name and get to report them (but then the vulgar language shows up in your chat), or you can press deny and not have their screen name to report them when the stream is over. It's almost as if they get a free pass to continue getting away with this behavior because you make it so hard to report them. (Because I pressed "deny" on what the troll is trying to say to me, their message and screen name won't show up at all in the chat logs on Nightbot.tv so I can't look up who to report now). When that bot catches inappropriate words in the chat and asks you to "allow" or "deny", there needs to be a third option to choose from that says "Report for Harassment". Because the current process right now to report trolls on Twitch is not straight forward. I find it difficult and convoluted. You need stronger tools to keep women safe from ****** harassment on Twitch. Even if the person has already been banned and or denied, there still needs to be a way to look up their screen name and report them. They need to be held accountable.

So me and my friend have been wanting to play together on stream but she is an adult and I am a minor so due to you guidelines we have not been able to could this please be changed abit like you have to be over thirteen or something for it to be allowed because if you can watch it what is the difference. There really is not one so you contradict you own rules when you allow minors to watch someone curse but then when you go to play with them they get in trouble it just make no sense at all so please if you read this lower the age requirement

A big trend with peoples responses to streamers or users being moderated is the ‘unfairness’ of decisions made and the comparison to other situations while not being aware of the reason for the decisions made.

Suggestion: Create a central, public page, this can be searchable by userid, username (partial/full), message content (p/f). This allows you to find streamers, users, botnets, repeat offenders and provides you a page of the content that caused them to be flagged for moderation + their chat logs.

The details page should show the escalation stage of punishment that users were hit by, thus transparently explaining that certain actions were as a result of past actions as well. For example a 5 tier warning system, where repeat actions skip to tier 4-5 and are displayed as such, while small infractions might stay within lower tiers and thus explain lesser punishments for the same actions.

Ideally this can flag multiple users at the same time for review and reporting allowing mass moderation of botnets, ban avoidance and similar in a single action both for the user and the Twitch staff reviewing.

The reporting should also offer a 'promote to twitch moderation' option, where say a botnet message should get reviewed for addition to global filters directly. This can allow for users to report widespread issues which require largescale action well beyond the scope of a single channel.

user / bot attack that other streamers do that they don't like better look for more staff in the streamer's surveillance area ...
Hi, I'm a small streamer who received a 7-day twitch penalty and now I can't upload emotes without the staff seeing it and it turns out that they tell me it was for making a black joke or being homophobic or something if I'm gay and never I would laugh at another person with my same sexuality or at straight people but it turns out that they couldn't send me any clip of what was the thing I said and I think I have proof that it was another streamer who sent 40 viewers to send me a minimum report and I have done it more than 3 times, this guy has a large discord group where he has an area to speak lies and damage the image of other streamers and ordinary people
And the worst thing is that the teepee is still free without anything happening to it and what annoys me the most is that in my country it is illegal to do that. I don't know in the USA the guy erased a large part of his live shows to "cover his back" of leaving this platform I am already bored of the damage they have done to me