I have a friend who is a beginner streamer who has been banned and doesn't know why. Twitch only reported that he said something that is outside of his policy. I watch all of his lives and I don't remember any time he offended someone else. In addition to not making the reason clear, the platform does not give confidence to new streamers, making them question whether the platform is the best option for them to work. Not only that, I remember other cases in which Brazilian streamers were banned for stupid reasons. So I would like to leave the suggestion, so that the platform could be more transparent and analyze the situations for banishment in a deeper way. That way, beginners would feel safer to start working on the platform, in addition to more popular streamers not migrating to other platforms taking their fans away.

I'm a streamer on this platform, and have been for quite a few years. I would like to talk about some issues that I have with the new code of conduct of community guidelines if you would give me the chance, and that would be the dress code here on twitch.

Twitch is a platform for all who wish to voice their opinions, play games, or provide any sort of entertainment, and I'm all for supporting that. However, there is an on-going problem that I am noticing every day, and it's getting worse. I am a female streamer on twitch. I work hard to get viewers, I advertise myself, and I always try to be as engaging as possible. However what really bothers me is this dress code, or rather, the lack of enforcing of this dress code.

There are other female streamers on this platform, and that is a great thing to have for diversity of all streamers, but what is not okay is the fact that twitch is becoming more of an "adult" streaming site. What do I mean by this? Quite simply here. In the just chatting sections, everyday, I find other female streamers who are skyrocketing to partnership, and all of their streams revolve around sexually suggestive attire, and selling lewd snap chats for subscriptions on twitch. And it's working too well.

This kind of content is not the reason why I stream on twitch, and quite frankly it should not be allowed. Females streamers who do this are actively abusing the system by selling their bodies essentially for views, subscriptions, followers, and more. You state in your code of conduct rules that there is no under boob showing allowed, yet I see many streamers doing this, and have reported videos of violators many of times, to see nothing done about it. You state there are no ****** cams, yet there are videos of female streamers spreading their legs and putting them behind their heads to give a full on view of that region, and yet nothing has been done about it, after being reported multiple times on multiple incidents, of multiple days.

There are many new up-and-coming female streamers who are doing this, who are easily getting partnered through staying heavily grey, or borderline breaking the code of conduct rules, especially the new community guidelines that twitch has recently updated. Cleavage should be covered up. There shouldn't be windows to your chest. There shouldn't be cameras pointed at certain regions of your body that are used for ****** purposes. There has been female streamers who are actively taking their breasts out on stream for followers, and only take a 3 day suspension, but continue to grow and unlock affiliate and partnership.

What I also don't get is how body painting streamers are allowed to stream topless, and it's considered "art" but they paint sexually suggestive attire on their bodies, and yet STILL people are getting banned for drawing 2D female anatomy pictures, and being suspended without drawing nipples on these 2D Characters.

I hope you understand this, and the reason why I bring this up, is because AS a female streamer, It hurts us who do not do this. It makes us all look bad. In fact, a lot of the community now EXPECTS us to follow these examples. Every time I advertise my twitch now and state that I am female, the first question I always get is if I have an onlyfans, or do I sell my pictures on snap chat, or if I'm a "***** streamer", or the classic "feet pics/bath water".

All these derogatory remarks and harassment via my chat all because of stuff like this. It's to the point where it's driving me away from wanting to stream on twitch. What's worse, is that these streamers that I am actively reporting, are showing up in my recommendation feeds. It's a constant reminder that lewd streaming is overcoming the platform and is expected of us females in order for us to grow, and that's not the mindset I wish to take part in on twitch.

I would like this to be addressed. I hope you read this and can help supply this information, or at least have this topic discussed and revisited, as I feel it would do much better to this platform.

~Sincerly, A concerned female streamer.

This is not to take away from the improvements that have already been made, and are being implemented. The work that is being done is greatly appreciated.
However, further change is needed to better protect streamers for banned users. Merely preventing chatting is not enough to deter harassment, stalking, or intrusive bot behavior.

Most people are aware that measures often can be circumvented, that is not an excuse for the lack of protection that currently exists.
Streamers need a way to completely cut off a user from content. I believe the proposed measures are reasonable, and will also provide protection against abuse as well as preventing intrusive bots from squatting in channels without permission.

The proposed changes are:
1. A banned user is prevented from connecting to a channel's chat completely, which means their name does not appear in the list of viewers.
2. A banned user is prevented from viewing the stream itself, on site or using other means.
3. A banned user is blocked from subscribing and following, and will be automatically unsubscribed and / or unfollowed.
4. A banned user is prevented from viewing any other channel information and content, including the streamer's panels, VODs, clips, followers, and followed accounts.
5. A streamer must be able to toggle an option to treat logged out viewers similarly as a banned user, preventing any access until they log in.

Additionally, to prevent excessive account creation, the following measures should be implemented as well:
6. Accounts need to be verified by e-mail.
7. Limit the amount of accounts per e-mail, to 1 or at a maximum 2.
8. Limit the amount of accounts that can be created from a single IP address per day.

Thank you for your consideration.

Since there is really no appeal system to the enforcement process for certain offenses it would seem only fair for there to be some sort of warning system in place for when the system detects an offense. An enforcement system with no warnings and no appeals seems contrary to the best interests of both streamers and Twitch. There is no system to detect infractions that is infallible, and in this case, when an error is made Twitch loses not only a streamer, but the revenue that streamer generated.
An offense that warrants a permanent ban should be taken seriously both by the community and by Twitch. A ban is a potentially life changing event for a streamer with real consequences that can be devastating both financially and psychologically and should be a final not a first step. Permanent banning should be a punishment reserved for the most egregious offences, especially since there is no way to appeal the decision. Permanent banning is supposed to be a deterrent to commiting offenses for the community but without transparency in the process it becomes arbitrary. Twitch should be working with the community to prevent the occurrences of bannable offenses, part of that is educating the community by providing guidance to streamers so they know what behaviors to avoid. It is counterproductive if the community is left to guess at when, how or what offense occurred when an account is banned.
My idea is that Twitch implement a dedicated Enforcement and Appeal branch. This would include some sort of oversight/audit to whatever system of detection is flagging infractions, measuring the accuracy of said system and a way to verify the offenses it flags. Develop fair and transparent protocols for dealing with infractions including requiring human interaction and verification of offenses before banning. Develop forms for keeping records of infractions, allow streamers access to their records. Make enforcement decisions available to public on request. Have a classification system for the severity of both offenses and punishments, determine recommendations for enforcement actions are appropriate to the severity of offense. Determine a system for appealing decisions, have dedicated team to research cases. Treat streamers with respect and fairness. Develop and maintain resources for the prevention of offenses. Maintain lists known malicious items/sites/content. Publish specific criteria used to classify stuff. Develop criteria and method for stuff to have a 'verified' classification.

Etc.

Thank you,

When adding a banned term, it would be amazing to be able to create subterms for that umbrella term. For example, if the word **** is banned, ****, sh!t, sh1t, and a variety of other spellings are still allowed.

Instead of having to create a new term for each of these spellings, it would be amazing to make a "****" category, where all of the spellings can be added with a drop down menu.

Another extension of this idea would be adding a toggle for banned words so that you can temporarily disable or enable a word (and it's variants from the previous idea) instead of deleting them and having to reban them individually later.

Just a nice QOL update for streamers and moderators that would be a nice improvement in the UI.

When there are multiple mods on a channel and some of them attempt to timeout the same person via the user profile info box at the same time, what tends to happen is the mods will timeout the user and untimeout them immediately after. When the user is in timeout, the untimeout button appears exactly where the "10s" "1m" "10m" "30m" timeout buttons used to be. It would be very helpful if the untimeout button did not appear where the timeout buttons used to be. Maybe even add a 1-2 second delay on how fast someone can time the same person out again.

The current email system has two steps first to acknowledge receipt of a report and second to acknowledge action of a report. The second part only actions on the first correct reporting of the indicated behaviour.

This poses a few problems. First when receiving an acknowledgement of a report which twitch has taken an action you do not have reference to which report it was associated with. This makes it difficult for the moderator/viewer to get a better understanding of what is a good report. The reporter already knows the name of the user they reported and the reason, perhaps this information could be included in the acknowledgement of action taken email.

Second only one person will receive the confirmation of a good report despite others potentially reporting the same thing correctly. This also can cause some confusion as to why sometimes the same activity has an action taken and why sometimes it does not. This requires more transparency to show users clearly what is a good report and when twitch is actively taking action against users. Consistency in transparency to all users instead of just the first user that reports an actionable report.