Hello,

So last night I was streaming with some friends and experienced my first episode of harassment while streaming the game Dead by Daylight. Someone who claimed to have played a game with me earlier that night created an account with vulgar words in it while using my name in the username. They then began saying some pretty obscene things and it made me very uncomfortable. After reporting and blocking that person, they created a second account which was also blocked and then created a third account which was blocked as well. All three accounts were trying to solicit nudity and photos out of me for payment. I made a friend of mine moderator so that he can handle these things as soon as it comes up but I feel like maybe there should be something else done.

Perhaps maybe requiring an active phone number linked to your twitch account? That way no one can just keep creating new email addresses to create new Twitch accounts within minutes specifically to harass someone.

What I mean by that? Multiple times my messages got caught by Automod without making any sense! There were no offensive words, no spoilers, nothing that would NEED Automod to act. And by the time a moderator MANUALLY approved the message, it broke the context of the chat. BADLY.

So here's how: if someone sends a message hat gets automodded, have it be hidden in a manner similar to deleted messages, but also allowing people to (at their own risk) clicking to see the message until a mod approves it. And once the mod approves, the message is shown as normally in the chat WHERE IT WAS INTENDED TO BE, with a brief chat notification showing what the message was and when it was sent before Automod hit it.

Another thing is to have Automod and chat filter have its different levels affects messages differently, like:
In a certain level, only replace the offending or blacklisted words with "***"
In another, do the automodding described above.

The problem: Blocking someone does two things:
1. Makes them unable to interact with you in a poor manner (their messages won't show to you)
2. Makes it so they CAN'T follow you and will be forced to unfollow (which doesn't make sense and you'll see why)

Now, how to fix it so it isn't garbage:
1. Make it so permanent ban forces the person to unfollow instead and prevents them from joining hosts or raids that goes to whoever banned them.
2. Instead of hiding chat messages from a blocked person, take the Discord approach (add a "this message was blocked, click here to view anyways"). Similarly will happen to the Whispers (except in this case the person you block won't trigger the Whisper tab to appear nor the unread Whisper counter to show).
2.1 Conditionally, add a "Mute" function. How it will work? Simple: on the chat the user should be able to "/mute" or click a button on the person's miniprofile to cause all their messages to be hidden for you on a channel. But unlike blocking, this wears off as soon as the user leaves the channel.
3. Blocking someone should prevent ALL interactions from leading to the blocked person's channel: Recommendations, Followed Channels, Hosted Channels and Front Page should not list the blocked person, if someone Hosts a person you blocked then Twitch prevents the stream from being played, if someone sets a Raid to who you blocked it should automatically make you leave the Raid.

Now, remember I said "Makes it so they CAN'T follow you and will be forced to unfollow" as one of the current problems of blocking? Here's a story of why that's bad: One time a streamer I follow has temporarily blocked me in another channel because they were upset by all the talk there, that caused me to unfollow him without either of us knowing and not letting me follow him again. When I commented that in his chat, both of us were confused until he remembered the block and thought that was the cause, and when he unblocked it confirmed that for both of us.

The onslaught of content that is borderline porographic, highly suggestive because and obvious adult content and because of the repetitiveness of underage accounts created on a daily basis. Not to mention you aren't required to have an account to view ANY subject matter. As of today accounts have no viewing/streaming restricts on them unless what is divulged by the creator. There is no current method of authentication for accounts. Amazon is the parent company and has the abilities to verify accounts with bank/credit card information require THIS same method for all twitch user 18+ that want to stream. Require it on accounts wanting to just view content adult or 18+.

[SPA]

Necesitamos un grupo de personas que se dedique a controlar de forma más activa la comunidad, y a la vez controlen que los creadores de contenido siguen todas las normas y directrices establecidas para la plataforma.

Sería la mejor forma de aumentar la seguridad y la confianza de los usuarios para que todos puedan disfrutar de Twitch.

¿Tienen planteado crearlo? ¿Necesitáis gente?
Deberíais ofrecer oportunidad de empleo para esto.

[ENG]

We need a group of people who are actively dedicated to control the community, and at the same time keep that the content creators follow all the rules and guidelines established for the platform.

It would be the best way to increase the security and trust of users so that everyone can enjoy Twitch.

Are you planning to create it? Do you need people?
You should offer employment opportunities for this.

Hi guys, I'm new here but i'm quite angry for what happened just now to a friend of mine. She started streaming a few months ago and she is giving her all to provide her little audience with a fun, polite and interactive experience. Despite her devotion to these principles, some users in 2020 still enjoy entering chats in group only to flame, spam racist stuff and other forms of hate. I get that in some ways you can manage your chat to prevent this stuff to happen but for small streamers it's kinda hard to manage on their own. And this goes too far beyond the concept of "freedom of speech".

In my opinion, some forms of restriction should be issued right when the user creates its own account (like terms of use)or by blocking the chat from even type stuff like that (like an active control of the text box). Maybe I'm not the first one to complain about this, but the fact that this is still a thing in 2020 is unacceptable. A simple ban from the chat doesn't prevent this: people can still move to other chats and give their worst once again. And as far as i know, this is a problem that interests also big streamers sometimes, so why should we let this stuff go on?

Thanks for your attention.

Streamers are constantly streaming sexually explicit content under the guise of exercise, pool activities and cosplay. I was under the impression that Twitch was a platform for entertainers who wanted to create unique communities, not another typical platform for wh**es to exploit underage and easily influenced boys by wearing thongs and stretching. there are platforms for this kind of content, i dont believe twitch needs to succumb to this wave of exploitation like that. On everyone's suggested streams are always 3+ mostly naked women bending over for attention. lets be better than this. Update our guidelines and enforce them. they should be on only fans or instagram where that content is regular and expected.

In the last year I have discovered on your platform an incresead number of streamers that push agendas or political views through their perfomances. Across time I enjoyed watching others playing and learned interesting things from your streamers but the above mentioned practices have been very tiring.
But my main concern is about the impact of these atitudes on the younger(minor) audience which are very vulnerable, easy to manipulate and influenceable .
I would appreciate if you would take into consideration this and a first measure I thought about would be to implement a tagging/flagging of the streamers that have this kind of performances. Or at least restrict these streams at 18+ audiences .

As a moderator of a few channels, we've had a massive issue with one particular troll using a VPN to evade bans. This is a massive issue for us because; this user will spam hateful messages, racist slurs, bullying/harassment and even spam the streamer's private personal info. This has been such an issue, that some people I know have had to take a long break from streaming or quit altogether!

I implore you Twitch. Please add an option to enable Phone number verification!
I believe this will strongly deter users from ban evading, as it commonly costs to use phone number changers, and takes a lot longer to set up!

With this, it is unlikely that trolls would find a phone number changing software that is both fast and free.

Alternatively, having an option that forces chatter's accounts to be older than a day, would also help greatly!

Please Twitch! This issue has gone on for so long and it really destroying streams!

Recentemente no Brasil presenciamos um acontecimento onde um Streamer foi roubado ao vivo em sua casa durante uma transmissão.
Pensando no acontecido, tive a ideia de sugerir a vocês uma sistema de Segurança para o streamer.
Através do cadastro no qual todo streamer precisa preencher para ingressar na plataforma Twitch (contendo diversas informações como endereço de onde reside), são informações fundamentais para que as autoridades cheguem ao local o mais rápido possível.
O sistema é bem simples, basta cada canal de transmissão possuir um "botão de emergência" que aparecerá durante a transmissão.
Caso algum espectador ative o botão, um membro do suporte da Twitch vai até a transmissão para analisar o fato e ver se realmente é verídico a denuncia.
Após constatar que realmente o streamer está passando por alguma situação ao vivo que requer o acionamento das autoridades locais, a Twitch fará o acionamento através das informações cadastrais que possue.

Espero ter ajudado!

Att: Vitor Hugo "torugo"