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Safety

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Safety

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  1. Many streamers have added personal information as a blocked term, and have since removed it. All this private information is shown to all of their moderators. Hence allowing every moderator to know more than they should. Yes there is a way to make a blocked term private, but deleting these terms still shows the blocked terms to all moderators, new and old.

    There should be a way for the streamer to hide these actions from the moderators, or have a way to delete them. If people don't want the action to be seen as if it didn't happen, then allow…

    6 votes

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    0 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →

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  2. With Mod Tools enabled you click the purge button to clear the message from chat and from the VOD, but there is no accountability on who deleted what when going back and reviewing what message was purged by a mod. It could even look the same as how AutoMod shows the message that is held and allowed or denied by the Mod in question.

    3 votes

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    0 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Currently the only possibility for managing links is to disable them all together. This replaces them with '***' in chat for everyone but the sender. Add an alternative to make AutoModerator hold all links for review instead so mods can allow them on a case to case basis. If no mod is there the result would be the same, no links in chat.

    420 votes

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    4 comments  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →

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  4. This feature very important for every streamer earning from Twitch.

    Logon 2FA Requirement do not enough for who got hacked by silent.
    And too many streamer don't check email.

    In case my friend (twitch affiliate) got hacked.
    It changed payout information without email notification(don't know reason).
    And got her earn to hacker paypal account.
    Region support can't help or slow progress, suggest to contact HQ Twitch.
    Too many step progress to resolve this case and unsure it resolve.
    Streamer have concern can got hack again if change new password and change payout back.
    Investigated don't know why got hacked, That…

    4 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  5. I have suspension for 30 days.. The suspension is over since 11 February, now it is 31 March and I am not yet unbanned? Why? I've made 10 cases and Twitch still does not response.. How more should I wait??

    My banned account: nameless2g

    6 votes

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    0 comments  ·  Suspension Appeal Flow  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Allow subscribers to Block from their view, conversations with Mods in all environments if the Mod has continued to be aggressive & abusive. Subscribers should not be subjected to bullying. As a subscriber, some channels are not safe zones because the Mod is “security” for Streamer and not an agent of a safe healthy community. I have unsubscribed to these channels in an effort to protect my peace. I have requested Mod to refrain from messaging or attempting to communicate as it is always negative & toxic. Please consider allowing subscribers/customers to have more control over their engagement.

    4 votes

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    1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Hi.Dear twitch. I am moderator at channel and we was attacked by bots two times. Bots use generic names like zoomxyz and mikealfeaturexyz and some bulshit names . Pls locate who sends them these Bots and ban from platform

    4 votes

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    3 comments  ·  Bots  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Users are able to hide specific badges already (Twitch Prime, Turbo, Bits, ...) but what about Moderator Badges?

    The reason for this suggestion:
    In smaller streams (new) chatters might get scared if moderators post messages.

    So I see 2 potential ways this could be achieved:

    1. Only visually disable the mod badge (keeping the moderation actions in-tact)
    2. Allow moderator to go into "non-moderation mode" - in this mode, the moderation actions are not available and they are like a normal chatter

    In both cases moderators should still show up in the Moderator List (/mods).

    Recently Twitch added a "Mod View" into…

    381 votes

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    25 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Hi, today I was at work and I have the right to go on any platform that is SFW when im free, so I often go on TWITCH.

    The problem here is that I got a strike and almost lost my job because there is stream appearing at the front page featuring softcore **** (Obvious sexualisation while wearing as less as possible cloths).

    I really like looking at streamers playing video games and also learning things, but your platform host NSFW content wich is weird for a gaming platform.
    I can't explain how frustrating being talk down by my employer…

    4 votes

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    0 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →

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  10. I think that allowing mods to sort the list of users beyond alphabetical would allow us to easily see the problematic accounts, check their chat history and easily filter out problem users. It won't solve the issue of long standing accounts being possibly problematic. That said, those who cause issues are generally using burner accounts.

    20 votes

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    0 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →

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  11. With the mod icons it's far too easy to hit the wrong user as chat scrolls. For deleted messages and timeouts this is a pain, but for bans it pretty much boots the user, so there should be a confirmation prompt.

    Other ban methods aren't as prone to going wrong so don't need a prompt.

    2 votes

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    0 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  12. If a viewer breaks a rule 3 (or some set amount of) times in chat, Automod should then go ahead and ban the user permanently for the streamer.

    12 votes

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    0 comments  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Make the list of banned users visible to all moderators and not just the streamer

    4 votes

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    0 comments  ·  Mod Tools  ·  Flag idea as inappropriate…  ·  Admin →

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  14. I believe that Twitch should add REGEX support for Automod "Blocked words and phrases". This would be a very helpful feature for chat moderation since a lot of users can easily get past the blocked term by intentionally misspelling a word. This would also allow streamers to enforce English only characters in chat. I'm aware that twitch allows using the "*" wildcard but in many instances this is simply not enough.

    125 votes

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    5 comments  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →

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  15. Since the twitch follow botting has become such a pain , what if we add a simple accept/reject follow request for users who join in and wanna follow? Like on Instagram. This would massively stop the follow botting . And a UI menu for the streamer/ mods to bulk select a list of users to allow or reject which has been implemented for redeem requests already (like a check all and accept/reject) .

    3 votes

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    1 comment  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →

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  16. Over a year ago at Twitchcon 2019, twitch discussed and spoke about how when people are suspended or banned, that they would put in methods, procedures and other resources so that if someone did indeed get suspended from twitch, then they would be informed of their misdoings that led to them being punished.

    Its been over a year, and while we are living in the 'rona era, that still doesn't excused that even before it existed, there was barely any signs that any of these were put into place. The only thing we got was a council that had controversy…

    9 votes

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    4 comments  ·  Safety Notifications  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Remove prediction content guideline check on different languages than English or please remove it completely! Again, you think English is the only language what every people speak on the Earth!

    Can you tell me what is wrong with this text in your opinion? What guide is broken with the text: "Crazynek lesz 3 kill-je a mérkőzésen?"

    So, please remove ASAP, as we can not write good content because of your restrictions!

    4 votes

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    1 comment  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →

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  18. With the Creator dashboard having mutiple Layouts I would like to see the Mod view also have mutiple viewsLayouts. I mod for three or four channels and each one is different which panels I use. Some channel use automod other dont. Some are not affilate so there no point have the prediction window open.

    3 votes

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    0 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Please make a chat filter which allows you to ban users with brand new accounts or accounts that are X days/hours/weeks old (give the streamer a choice.) It will prevent people from harassing streamers who just make new accounts after they've been banned and continue to harass.

    1 vote

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  20. If a username is shown on twitch then it should be allowed in a poll without tripping the content feature. I often run fun competitions with my viewers where the results can be determined by a poll.

    Unfortunately some of my viewers' usernames are not permitted in polls, even though they can chat freely in chat without censorship.

    I don't want to add the 18+/Mature tag to these streams to allow a poll to happen and to have to change a username for a poll, while it can work, is both inelegant and makes the polling API almost useless.

    2 votes

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