bans should only be channel specific and explained better
i would like to see a better way of explaining bans to the banned person because we don't know why we get banned. a appeal should be viewed by a real person and not a auto reply ( i know this happens because my appeal was "rejected" as soon as i hit enter) you also need to have someone actually view the chat vod when you are handing out a indefinte suspension so you can see if it's from mass reporting because someone doesn't like someone. also if someone could send in proof that they were wrongfully suspended then you should also help them recoup monies they have lost because you were not doing your diligence by looking into the ban you imposed blindly. I also think that bans should be imposed by the streamer and not twitch. streamers are a business and they should be allowed to impose their own rules for their chat and bans should only be by channel and not twitch wide we pay you rent much like a landlord so we should be treated like a business renting a location. we handle all our own rules and communities.
kanebotter
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