Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Customer Experience

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, and provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.

Customer Experience

Categories

JUMP TO ANOTHER FORUM

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

228 results found

  1. I can click the delete button on the prime gaming boxes after i claimed then, but the last one always can not be deleted. I have to refresh the page / the stream to make it disappear, which makes me in some circumstances watch the ads again.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. As an avid user of Twitch.tv, I've seen firsthand the disparity in treatment between large and small streamers. When a small streamer gets suspended, it often feels like they're left to fend for themselves with little to no support from the platform. On the contrary, some big Twitch.tv users have been suspended up to seven times with seemingly no significant consequences. This is not only unfair but discourages smaller content creators who are trying their best to grow their channels.

    Everyone deserves a second chance - or even a third - much like YouTube's three-strike rule. It's disheartening to see…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I have literally proved Twitch support wrong - I had properly met all of the requisites required to receive the Crunchyroll drops "60 Days free", yet never received the drop. After a couple of tickets, Twitch was NOT supportive at all, nor willing to perform their due diligence in investigating whether or not this was true. In fact, it was INCREDIBLY difficult to get any reply to my submissions, may entries were purposefully ignored and STILL are.

    I have provided their twitch staff proof with timestamps where they could determine yes these do match with the requirements to receive the…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Help Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Something similar to what YouTube uses. An ability for users to show off channels they follow, so that people who would want to could go check those channels out and vice versa. I think it would improve the overall engagement and growth of all Twitch channels. Especially for those smaller channels who are just starting out. Or even go further and allow users to display all channels they follow on their own channel pages, so users who do view their channels can see and if they want to, go check out those specific channels.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. [ES] Buenas, Somos Alejandro y Carolina.
    Analizamos Twitch para una tarea universitaria y nos gustaria que pudieran darle un Vistazo.
    Muchas Gracias.

    [EN] Hello, We are Alejandro and Carolina.
    We analyzed Twitch for a college assignment and we would like you to take a look.
    Thank you so much.

    https://docs.google.com/document/d/1fwWgTAaEOjBKgZQ2Un0P_L1NHapLYzaTivv17_Cn0rE/edit?usp=sharing

    https://www.canva.com/design/DAFrklnGcuQ/DHaktwUbtosnW48czjS_4A/edit?utm_content=DAFrklnGcuQ&utm_campaign=designshare&utm_medium=link2&utm_source=sharebutton

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. The whisper private messaging needs to be overhauled. It’s buggy and not user friendly. Notifications stay unread even when you read the message. Messages disappear from the window. The notifications on the mobile app when you’re watching a channel are annoying. You can’t dismiss them and it covers up the chat window. To me, this is the worst part about Twitch and needs upgrading. I always move to another platform to connect with others.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Viewers should be able to block video recommendations by blocking specific tags or catagories. This could also double as a parental control function. This should be able to be changed by the user as desired.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. there's an issue with a compressor on twitch, when I switch it on while im listening to music on stream strange noises appear instead of boosted sound

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Recently I've been getting suggestions for streams with the category "Probably Artificial, Hopefully Intelligent: AI powered streams and related discussions" and there is no option to mark as not interested. I'm not sure why AI streams are being allowed to begin with, other than some backwards attempt at farming ad revenue (which is a problem in itself) but twitch shouldn't push AI streams on people over actual streamers who are actively working on making their stream entertaining. If they wanna show off your programming skills there are plenty of other websites they can use, without actively harming a community of…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. help portal gets actual people to help the customers instead of saying nothing they can do and live with it.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. It is surprisingly hard to find creators in the LGBT community and other specific communities on Twitch. It is also extremely hard to find this page to submit any ideas.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. What's the point of reporting users for "Miscategorized Content" if the users that willfully abuse this have nothing done to them.
    I want to see people streaming that content, not someone streaming nonsense ALL. THE.TIME.
    So ban them, or ban them from streaming to those categories.

    Example: See user C0mmanderC00l streaming (copyright) TV shows with dodgy QRs and Suspicious Spy cam footage and "DMCA bypass" music in the Style Savvy categories. (Mostly Styling Star, but has used Trendsetters)

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Email Support  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 希望在觀看直播時,可以選擇聽遊戲音樂或直播主聲音或兩者都能聽到,因為有時候非常單純的想看遊戲內容但是直播主會很熱情的跟觀眾聊天,我認為對於只想觀看遊戲內容的觀眾有一定程度的困擾,非常多時候直播主的語言無法與觀眾互通,正因為這樣所以會更困擾。
    總結:
    希望能夠讓觀眾自由選擇能夠聽到的聲音來源,如:僅遊戲、僅直播主、或者兩者都收聽

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Web browser experience > Whale browser (made by NAVER) is one of the active browsers used in Korea and the users are mostly 10s to 30s (which means this browser's target is very young) , but Twitch is not working on Whale browser. Please add Whale browser as a working browser so more Korean users can access and enjoy Twitch! Thanks!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Xsolla employs people in Russia for payment processing and support. Since Xsolla is still supporting Russia, You should use an alternative.

    see:
    https://ain.capital/2023/09/15/xsolla-continues-to-operate-in-russia/
    https://leave-russia.org/xsolla

    Xsolla donated $100,000 to the International Red Cross for Ukraine.

    At the same time, Xsolla continues to work in Perm, Russia, For its 240 employees alone, Xsolla annually pays more than $2.1 million in taxes.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I do understand that Twitch needs the ads that run during the streams for revenue but I find the unpredictable timing of the ads to be very problematic.

    I very much wish that I could schedule the ads to run at a regular time. My preference would be at a predetermined number of minutes before the bottom of the hour. If I knew that they were coming every hour at that time then I could plan accordingly. (I so dislike the pre-roll ads as I think they quite often discourage potential viewers from watching my stream and will do whatever…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. As of this very moment when you go to the New World game section on Twitch, the top 3 livestreams aren't even livestreams. They're vod streams. That isn't what I'm on Twitch for. If I wanted to watch vods of these people, I make a conscious effort to do so and go to their channel and click on a vod of theirs. When I'm browsing the live section it's because I want to see live content. It isn't only annoying and deceptive towards the customer, but it's also unfair towards the livestreamers who are actually live at that very moment.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Roller Derby Teams from across the globe are moving to twitch for live streaming. It would be nice to have video suggestions and to be able to search for other roller derby content on this platform.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Everything I use the twitch app for ( Live followed channels and followed channels) keeps getting pushed further and further down on the page and it’s getting ridiculous. I understand the advert at the top but can it be shrunk down to a reasonable size? It takes up half the page itself. And we truly need an option to opt out of “stories” and “recently featured clips”.
    If we want to see these extra clips, we go to that streamers page. Options for the user is always better and the app is simply just too cluttered in its current state.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?