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Better messaging system for creators to contact Twitch staff. The system already in place for cases is horrendous. Twitch Support on Twitter can't always answer questions given by their guidelines page and a lot of the time cases get closed without an actual reply.
Please provide a better messaging system so we can actually talk and voice our opinions for the higher ups, especially with sensitive matters such as legalities for music and fair usage on media as well as problems with accounts.
4 votes -
More transparency in decisionmaking Hi.
As a user, I've been repeatedly and increasingly unhappy with the level of transparency the Twitch team offers to their userbase.
You drop unannounced updates
--> Example would be the /me changeYou don't reply to userfeedback (aside from incredibly broad statements)
--> Mails towards the Twitch Support are answered with automatic replies. Most of them send users to UserVoice
--> But here on Uservoice, barely anything ever gets an answer and if so, it's a "we'll think about it" until it either is forgotten or we're back at the unannounced Update again.You force random users into beta…
2 votes -
Twitch Community Discord Server How about Twitch having its own community discord server where the entire Twitch community can meet and discuss, debate, and contribute anything?
I myself have long thought and wondered why Twitch does not have its own Discord partner server.
Well first of all why do I come up with the idea? A Discord server simply gives a huge area for a certain community. People can write with each other, give each other tips in topics made for it. And generally exchange about and with Twitch. I also think that it should be no problem for Twitch to get a partner…
1 vote -
Creator assistance with customer service in exchange for New Community Showcase channel. Why not recruit smaller creators to help filter some of the work through, by enabling just a category stamp to which department this should be directed to.
In doing this, they could use a dedicated Smaller Community Showcase channel. Which could be built on the premise of helping new creators in establishing their brand, and moving forward.
All in all, it could help the flow in being able to provide a better customer experience, while also giving tools to those looking for other ways to help promote their content.
1 vote
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