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Customer Experience

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Customer Experience

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69 results found

  1. I'd love to have some control over the recommended channels section in the sidebar. I see the same channels in that section and I don't like them all, I'd not miss anything if this section never existed. I think if users had an ability to exclude channels from this section, it would bring in much better user experience to the platform and more exposure to other streamers.
    My solution would be just a tiny X button on the right, after the streamer's name and viewers count.

    11 votes

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    3 comments  ·  Other  ·  Admin →
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  2. Whenever I land on Twitch the landing page contains many female streamers with their breasts mostly exposed or them clearly showing off their rear ends.
    I come to twitch to watch people stream video games, while I understand that you as a platform support other types of IRL streaming it is a shock to never click on this content and you keep pushing it over and over again. To be quite frank it looks like *********** and has me weary to open Twitch anywhere outside of my home if people might be looking over my shoulder.
    Please add an option…

    7 votes

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  3. Categories are so important to drawing in new viewers. My channel is focused on the classic DOOM game. The DOOM categories need to be cleaned up. The most common one used for classic DOOM is DOOM-2016. Instead, I recommend you consider consolidating the DOOM channels into DOOM-CLASSIC and DOOM-MODERN. Thank you!

    3 votes

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  4. When browsing Twitch, we should be able to hide streams based on the tags associated with the stream. I'm tired of seeing things I don't want to. Tag filtering takes advantage of technology you've already implemented so it should be an easy lift.

    1 vote

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  5. Stop changing/translating category names like 'JUST CHATTING' to 'CONVERSACIONES'. Have no sense in language terms.

    1 vote

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  6. I would like to, as an owner of a chanel can do, to block a chanel and never see it again, not even recomended.

    1 vote

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  7. Customer service does not read my issues - they give some generic response that has absolutely NOTHING to do with my issues.

    1 vote

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  8. At the beginning of each month, Twitch currently displays for each user a "round up" of stats for the month, how many of that streamers streams a user attended, how many watch-hours they have, how many messages were sent, but I would also like to see a Contributions page, where a user can see some admittedly estimated statistics of their potential monetary contributions to a channel. Something like "You threw 1380 bits in April! You've been subscribed for 39 months, WOW!" or "Your Turbo Membership resulted in 3.98 in estimated ad revenue this month! So generous!"

    In my opinion this…

    1 vote

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  9. Whispers are now completely broken thanks to required phone verification!

    Twitch now requires phone verification to send a whisper to anyone, regardless of previous whisper history, or anything else logical.

    Since phone verification is never going to happen for me, I can never reply to any whisper I receive now.

    And I cannot turn whispers off.

    So, people keep whispering me to get help with things, and I have no way to tell them I can't even reply to them.

    If Twitch is not going to allow some sort of other account verification, or security settings, then Twitch should give…

    1 vote

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  10. I think twitch is being horribly inconsistent on its banning practices. It's bad enough you ban channels "by mistake" as that really throws the moderators into chaos. Worse, you ban channels based on random snitches who either are just trying to cause trouble or are trying to eliminate competition.
    I also don't like this policy of banning for "copyright violation". There are channels you don't touch that are showing more recent stuff that channels you've removed. Frankly, since these channels are generating ad revenue for you and nobody is downloading the content, I don't believe copyright is an issue, especially…

    1 vote

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  11. TOS Updates should point out what has changed. Since every website and its mother sends out those emails, there's just no way I can read through all that trying to see what changed. Can't remember pages & pages of dry text, either. The changes should be highlighted with some color. Give us all a break!

    1 vote

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  12. The sidebar UI design is really bad. Currently I have to stick with the sidebar and it doesn't work on far right. Is frustrating to use dexterity to catch with your mouse the sidebar. In fullscreen on web it should automatically click on sidebar when you go to the righest area of the sidebar. The sidebar is very annoying.

    1 vote

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  13. Have the dev team add a "Access-Control-Allow-Origin" header to fix the CORS issue that is preventing my player for working. Here is the Javascript console error.

    Access to fetch at 'https://video-weaver.ord03.hls.ttvnw.net/v1/playlist/CvcFOP3YiNjIn6-BI1caHBrD1Z1E7LgoOYaRrS56tgJ-0crcu7YLR8iUOD8xhKvQrAzhhyWVjULY8dVHe3SNWSlVk7DHVwGwnQTZcmtOBdhTnf4LlqrQlZ7HSDvwNa3Xml_SeP68xaCYlVfYkpsg5FSp43lF-ax1Kdl7D2VoD38FEVcU5hbqdMu5ckCf6mc7lXfJos8vqNduKQNfoU7oYoi0RFjinHQ8F8NjxqjXRlUn0cePSU6e7owURm2L6EWhXnOSt45aexmlS3tQU43C5TxjWjJl-6M44COuOIutybMKTjzBR83tD49P0tubhQqsQnHX8cGsWf10bNxnq-o8Ztoc8-YJJ5BisBnia58TJXSVqPvwTsA_nxjCtEv8LyCEfkLiPNAHJaB-Uwu7iV3DwIBaHrUNA5Hl3M2y3iBvaT-hPH7GC7ahRwd-e5_de2G2uqJaKJMPrDXu2JXGTFrKdgSqdxcpv12vn46shghHizG6APTND3CxDFXZiyznu4rGkv55xUV_OiJMzo04d_eXef6HSd1R0gJ7LSagsWe8WiQ62znsk5nn3H7lqVKOsDV-H1X0XufpeMM8li74LNJXGiKNZsandcE-TMLN4nVoCbh-msjKOsvywdKFoCp9B89_zIgbF5rKYHICL4kvRHGgV4oceYvWpYG4wn-yyXsHqZyuzJDFOiYqerBcuFv-UCXwugG3aBxcEgBLTdInwtFm_bzRKRcFciykHp0BwppArkSNJo6P2o5lqaG8LnJnvxjaRYQEVj7WGauHO0_5oSZbZiA8lqXhziedzJEqMmp4DqQVjQ0fpzC8VHPa0r4cdUvc81PTwQrrBkBiZL7H53hZATkq9IPbObnWU_Ufob0gr8h5GJTFsqyIpbQXq-y3P6x3ueFTjeWclcEfJxNbMwB6H1nidkBl5A_9gw77rGcM_rzvbwtZDZ53F3ScB9fTLzLnKgOpFvUeYvX0i94-OihiGUjv064Sre6J8TSww_IiUhAZ_V2Sh6BqlWaXGgzMWJVoGD3Sa3_ZMcsgASoJdXMtZWFzdC0yMKMI.m3u8' from origin 'https://www.twitch.tv' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.

    3 votes

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  14. I use the video space much more than live, and my default page is "continue watching". I simply want to be able to remove videos from the ones shown that I no longer want to watch.

    2 votes

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  15. You need to add "Street Drivin'" and "Hard Drivin's Airborne" from Atari to the list of games you can select to stream. They were almost fully finished prototype arcade machines and I just fixed bugs in them on MAME and made them way more playable and Street Drivin' is now fully working and i got rid of major steering wheel bug in both of them and just 1 minor bug left in Airborne now but i think it might only be fixable through a game source code modification. They are IMO the best in the Hard Drivin' / Race Drivin'…

    1 vote

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  16. Please add the option to mute the streamers voice. Some of us just want the opportunity to enjoy the gameplay without the conversation, monologue, personal stories, etc.

    1 vote

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  17. I do not agree with the new sexual content policy, as due to people being naked on streams Twitch has allowed it to be ok but when Vtubers show any under boob or are wearing a bodysuit Twitch wants to get mad and ban them and I don’t think that is fair as big corporation VTuber get away with it but y’all wanna go after a streamer with a smaller view range and I don’t find that fair at all as most of Twitch is made of VTuber communities. So if your gonna change the policy you should allow it…

    3 votes

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  18. Blocking should actually block people like all other social platforms. If I block a user, their stream still shows up in the list if I browse anywhere other than recommended and I can usually still click their streams. Upon researching this, they can also still see me at times too. Blocking seems pointless if you can't truly, fully block someone and have zero visibility between them and you.

    1 vote

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  19. When one of the people you follow on twitch host someone else, that channel should show up in the recommended channels.

    1 vote

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  20. As someone who has watched too much Twitch over the years, I have never even thought to come to a page like this until recently. In the hopes that someone actually reads this, I'd like to express my concerns about the overall quality of streams recently on Twitch, and the tactics some streamers are using to try to make more money.

    One of the biggest issues that is bothersome as a viewer is streamers that are now "Live" for days on end. They go live for a certain amount of time, and then just loop videos with a message on…

    2 votes

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