Customer support
The twitch support page is really bad. I can't categorise my problem, I would love a live chat with someone from the support team or maybe even an AI. It is really poor website design, the pages are not findable. It is overall just really bad and I expected much more from Twitch. I still have my problem on twitch and I don't know how to solve it or where I can solve it. 1 out of 10 experience for me. Just dissapointing...
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McSlicy420
commented
I am a streamer and play close attention to my followers and I’ve noticed some fake accounts that don’t even exist, unfollow me. I have the twitch stream tracker app which tells me who they are and when I look em up they don’t exist yet they consistently show up as an unfollow. one in particular that constantly “unfollows” costing me numbers when it’s not even a real account or a follower, Adailyorison is the name and there are several others which shows me on the tracker app. How is this possible? None of the accounts ever existed I’ve looked into it several ways yet they still cost me numbers and I’m past the point of being fed up due to it costing me money having to pay for the tracker app to find out nonexistent accounts are messing with my analytics. Please if there is a way to stop this spam/scam stuff on twitch it would be appreciated because it’s taking away from the overall experience of being on twitch.
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annagorns
commented
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