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Customer Experience

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Customer Experience

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How can we improve the customer experience on Twitch?

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4 results found

  1. Log incidents on the statuspage status page

    I have this revolutionary idea that will make my (our) life so much easier:
    a status page on which you could log every incident that happens with the website, with a description, albeit short, a scope, and a timeframe of the issue happening and the resolution.

    Yes, I am being silly, because I know Twitch has the official statuspage status page (sorry, it's confusing, statuspage is the product name, status page its usage).
    I would just love it if we actually had an actual incident list on it.
    So far, nothing is done consistently.

    What it means for us (users,…

    5 votes

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  2. Remove all generative ai training

    No one wants this. No one asked for it. It's a completely useless and idiotic feature that ruins the site. Nothing is good about it. The only smart decision is to remove it entirely.
    3 votes

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  3. Additional sort filters on people I follow.

    Make a new sort filter on the left hand bar on the people I "follow" at the top of the left hand bar on either (or both) for "Most watched" or "First Followed".

    Thank you!
    3 votes

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    1 comment  ·  Status Page  ·  Admin →
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  4. Checking Stream Streak on Streamer's channel page, regardless of their Online status

    I would like to be able to check on my current Stream Streak for the Streamers I follow, regardless of their current Online status.
    2 votes

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