Skip to content
Translate Ideas and Comments
Choose language:
There was an error during translation

Customer Experience

How it works:
  • Choose a relevant category for your idea and check to see if any other users have already submitted this suggestion before creating your own
  • Be clear with your suggestion, and provide examples and solutions to the problem you are posing. Suggestions without actionable feedback may be closed without comment
  • Upvote existing ideas, as opposed to creating multiple similar requests
  • Be sure to share your suggestion with others to gain more support!
  • Note: Suggestions are not guarantees that we will take action on an idea. We will try our best to communicate why an idea may not work, but may not always be able to share that information.
If you need help:
This forum is for ideas only. If you need help, please check out our help portal for tons of articles that may answer your questions. If you still need help, you can reach out to our support team in the help portal as well!

Appeals or commentary on suspension decisions, support requests, suggestions disparaging others, and non-constructive feedback will be closed without comment.

Customer Experience

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

494 results found

  1. Ability to turn off auto captions for clips for a viewer. Not streamer, not clip creator, but as a VIEWER!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. A new User UI over the platform. It must be modern and simple.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I must say I was geniunly suprised to find this setting the other day, and I just wanted to say: thank you for that

    personally I'm no fan of the .gifs feature and I'm SO glad it's only for T2 & T3 subs, but I know many people love it.
    so, I'm very happy to have the option to just turn them off.
    thank you Twitch.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Live Chat  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Hi Twitch team,

    I'd like to suggest a feature called Twitch Shuffle that automatically switches between a user's favorite live streamers at a customizable time interval.

    Viewers could select their favorite creators, choose how often to switch streams, and automatically skip anyone who is offline.

    This would make watching Twitch more convenient, help viewers discover new creators, give smaller streamers more exposure, and potentially increase watch time across the platform.

    I believe Twitch Shuffle could be a simple but powerful addition to Twitch that benefits both viewers and creators.

    Thank you for considering my idea!

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. The experimental viewer layout is an unnecessary change and creates a visually confusing experience. The viewer count and timer moving above the video player is one thing, but the title should remain below the video screen. This change makes everything look extremely cramped and I could not see this being a worth while change in any capacity. Website layout is one of the most important aspects of retaining your users, and if I opened Twitch for the very first time and saw this layout I would click off immediately.

    89 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    24 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. https://link.twitch.tv/AffiliatesFees redirects to https://help.twitch.tv/s/article/affiliate-onboarding-guide#fees , but it should probably redirect to https://help.twitch.tv/s/article/payout-details-faq#fees instead. When I found this link, it was in "For details on payout fees per payment method, click here," so I think it should straight to the list of fees. Plus, its current target (Affiliate Onboarding Guide) doesn't even have a fees section.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Help Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Get rid of the "Shopping" and "Gambling" category. If I wanted to shop, I'd visit Amazon. I come to Twitch to watch people play games, create things, and to have a sense of community. Not to watch scammers shill their terrible products or watch 30 year old techbros attempt to entice kids into gambling. PLEASE. Stop trying to turn things I love into a marketing maneuver.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. How much more lively and in the moment would it be if you could cheer bits more frequently?

    Currently, if you have some extra money to spend on bits, you can buy them and use them whenever you want.

    But what if for watching a streamer, subscribing, etc., you mined a small amount of bits, maybe gain 1 bit an hour and 100(+?) bits a month for subscribing. So that way, we can have more frequency of cheering the streamer when things go right.

    Thoughts?

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Certain tags are overused and I don't want my algorithm to show me people with those tags.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. We need an improved GUI for the streaks that indicates whether the current watch time for today's stream was sufficient to maintain the current streak.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. For nearly two weeks, I have been attempting to report a streamer whose broadcasts repeatedly contained discussions of active selfharm, bleeding, suicidal thoughts, and other concerning behavior. Every report and appeal I submitted received what appeared to be an automated response stating that no violation could be found.

    My concern is not only the specific case itself, but also the apparent lack of meaningful human review when reports involve potential selfharm or suicide related content.

    In this case, the streamer repeatedly stated on stream that they had harmed themselves, were bleeding, carried a razor blade with them, and expressed thoughts…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Current issue: The stream blocking feature does not filter content effectively enough.

    Hello Twitch,

    I would like to submit a suggestion that I believe is very important.

    I would like Twitch to add an option that allows users to block streams without having to report them (while of course keeping the report feature available).

    Additionally, I believe the stream blocking feature should provide stronger privacy and protection. For example, when I block a stream, I should no longer be able to access or watch that stream, even if I have a direct link to the channel page (for example: a…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Live Chat  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Alphabetical. There like most others have said--no real way to search drops other than scrolling, a search engine would be nice--but also in alphabetical order would look better and help with searching.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Hello. I’m here to share some thoughts on marketing.

    I believe that introducing “cheer screenings” would further strengthen community cohesion, leading to increased customer loyalty and higher repeat viewership rates.

    Specifically, currently, on “all social media platforms,” there is no feature that allows viewers to indiscriminately use their microphones to shout or cheer simply by meeting certain viewing conditions (and I suspect no such patent exists either).

    This is a promotional technique used in the film industry now, but I thought it could be applied to streaming platforms.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. I would like to be able to check on my current Stream Streak for the Streamers I follow, regardless of their current Online status.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Status Page  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Tengo una sugerencia y es que se pueda extender más los filtros de clips de un canal desde la perspectiva del usuario, actualmente solo se pueden filtrar clips de hace 24 horas, una semana, 30 días y de todo los tiempos. Pero hay veces que me gustaría buscar clips mediante categorías específicas como se puede hacer en los VOD's, también estaría bien el poder buscar clips mediante una fecha en específico.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. I couldn't access a stream of https://www.twitch.tv/lobanjicaa - Loba due age and/or region, I'm 31 years old male, I already sent a report with screenshot of my ID!

    I can not watch his streams also no access to his VIDEOS!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UserVoice  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. On Android, an APK (Android Package) is the installable file format for apps. If you’ve modified an app (for example, changed UI elements, resources, or configuration files), the process to turn that into an APK generally involves rebuilding and signing the app.

    Here’s the high-level process:

    1️⃣ Set Up Development Tools

    You’ll need:

    Android Studio

    Java JDK

    Android SDK tools

    These allow you to build and package Android applications properly.

    2️⃣ Modify the App (Legally & Properly)

    If you are developing your own app or have permission to modify it:

    Make changes in the source code or project files.

    Update…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. PLEASE fix 2 factor authentication. Whenever we (partner + I on individual accounts) try to enable it, nothing happens, or an error occurs, and after VERY FEW tries Twitch just says "We've sent too many messages. Try again later." Either set this message limit to a much higher value, or maybe try to fix some underlying issue. Maybe this has something to do with my location, I am based in Europe.
    The only reason I need to enable it is to be able to use Helix API for my bachelor's thesis. I literally can't finish my degree without this broken…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Since Dan Clancy has taken over as the CEO of Twitch, I have praised the company for improving its communication with creators. The level of transparency has increased dramatically over the last two years, and it has been refreshing as a creator on the platform

    The recently announced and implemented change re: Highlights and Uploads identifies a key problem with the Twitch leadership that is causing pain points for their creators. As someone that has worked with the C-Suite level of business over my professional career, I recognize that this issue - meaning the cost and ROI (return on investment)…

    42 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?