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Customer Experience

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186 results found

  1. can we remove sound alerts from chats? It's hard to enjoy a stream when a random sound effect blasts in my headphones.

    1 vote

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  2. When viewing the following page you will see a recommend channels row. Unlick the main page you cannot select not interested from here. The same recommendations are not present on the main page so you end up with stuff you would rather not see

    1 vote

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  3. Currently on twitch you can click into a stream that is not live content. As this is the entire point of the website, this is undermining the site. What effect does this have:
    - bigger channels deflect views from smaller channels preventing the emergence of new major streamers: the life blood of this platform.
    - low effort channels surpass high effort channels that are always live. Particularly problematic are sexual streams on constant loops.
    - There are already vod services for watching missed content
    - Long term user disengagement will occur in the categories where this is most apparent
    -…

    1 vote

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  4. Add an option where instead of sorting followed channels from High to Low, It'll show Low to High

    2 votes

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  5. Hi, I just struggled the last couple days with my favorite streamers. I just wanted to bring an idea where i can choose a maximum of 5 streamers as favorite which pop up on the first view if you open www.twitch.tv (only if you are already logged in).
    It doesn't matter if they are live streaming or offline, maybe i want to watch their latest streams or something else. Just to navigate easier to your favorite streamers channel some kind of a feature would be the best thing!

    Greetings
    Eren

    1 vote

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  6. Stop suspending channels without giving a reason for the suspension. 3rd time now twitch has suspended a channel i like and still no reason other then it was a mistake by twitch.

    1 vote

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  7. When i tap a video game I want to follow for example let's say I want to follow Tekken 8 video catagory and when I tap follow twitch say no or won't let me . I delete all the games I don't want to follow and it still won't let me unfollow or follow Tekken 8 - pls fix thx u and improve

    1 vote

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  8. Channels are gaming twitch drops now, I've been cut off of a stream minutes before unlocking a drop several times now, furthermore the drops page is incredibly misleading and borders on bait and switch. These are marketing promotions and need to follow all applicable laws and regulations. Clean up your house before you get sued.

    1 vote

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  9. I subscribed to someone's channel with a recently linked amazon prime account (it was a new twitch account made awhile ago but I hadn't switched the link yet) and even though, and for like 2 minutes it still wouldn't let me watch the videos of the streamer I had just subbed to with my prime. Was just letting you know because that kinda makes it a frustrating experience.

    Also, it should not be this hard to make a damned suggestion to you. No wonder you guys are so archaic with implementing *, it's because you don't have a good

    1 vote

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  10. Please give us back 1080p for korea IP
    It already connected with foreing server.
    You don't need to limit traffic in korea anymore.

    1 vote

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  11. 1 vote

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  12. When you send out emails announcing subscription price increases, please tell us what the new price will be, rather than making us do a google search to find the information on a Twitch page not linked in the email.
    It smacks of subterfuge and customer disrespect, and generates negative feelings towards Twitch and Amazon.

    1 vote

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  13. Play the ******* stream. Also why do I have to login 3+ times to give you useless wastes feedback on your broken ******* site?

    1 vote

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  14. I need to understand why you would ban someone for their religious beliefs? Melonie Mac Go Boom was recently banned for hate speech. Well that does not sit well with me. It is a SIN. It is a mental illness. It is simply a disgusting behavior. I hope you understand when Free speech and religious prosecution become the norm and EVIL people are the only ones left to speak. We will end as a society. And what comes next is then end for all.

    1 vote

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  15. Enormément de monde est actuellement sur mobile et je ne comprends pas pourquoi cela n'est pas prit en compte dans les statistques. Il faut se mettre à la page, quand la majorité des personne est sur téléphone et suit des lives via mobile. Tout le monde ne peut pas avoir d'ordinateur dans les transports ou chez des amis, par ex. Il faut prendre ces paramètres en compte.

    1 vote

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  16. Be able to follow a channel and then set it up so that the Live section of the Following page only shows that channel if they are streaming selected games and/or categories. For example, only show boxbox if playing TFT.

    1 vote

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  17. there's an issue with a compressor on twitch, when I switch it on while im listening to music on stream strange noises appear instead of boosted sound

    1 vote

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  18. The NES community would like an NES category to stream to and find streams to view for discoverability (similar to Retro). The Retro category has too far of a reach in content. Here's a 3x4 cover image that can be used, related to the large Best of NES community, although this is unimportant. (https://ibb.co/c1qsxKS) (https://discord.com/invite/gycdSQ2hPs)

    3 votes

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  19. Categories are so important to drawing in new viewers. My channel is focused on the classic DOOM game. The DOOM categories need to be cleaned up. The most common one used for classic DOOM is DOOM-2016. Instead, I recommend you consider consolidating the DOOM channels into DOOM-CLASSIC and DOOM-MODERN. Thank you!

    3 votes

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  20. I use the video space much more than live, and my default page is "continue watching". I simply want to be able to remove videos from the ones shown that I no longer want to watch.

    2 votes

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