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Customer Experience

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Customer Experience

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494 results found

  1. Im not sure where to report this but I am VERY upset with the way the Bots on Twitch handle giveaways... the last week that I have entered into them.. the bot seems to choose ONLY the LAST person that enters the giveaways in MANY giveaways that I have seen. It is ridiculous and not fair at all to the others. The bots that draw the giveaways need to be fixed because constantly i have seen it pick the very last person that enters the giveaway.. and sometimes that person literally just started watching stream; while there are MANY others…

    2 votes

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  2. I follow maybe 100 and sub to maybe 30. I need a performance schedule that is tailored to me. For example just like you show a schedule per streamer, I need such a display to show me who that I am following is going to be streaming and when. I know I miss streams that I would have gifted subs for if I had been there, but I just didn't have time to go through 100 streamers to find out if anyone would be coming on soon.. I like getting email notifications, but by then it is too late to…

    2 votes

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  3. If you’re trying to understand how government salaries compare across different pay commissions, check out https://commissionsalarycalculator.com/
    . It offers easy-to-use calculators for the 7th and 8th Pay Commission, showing basic pay, allowances, deductions, and net salary. Perfect for budgeting and planning!

    2 votes

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  4. A cool new idea is to use Bratt Generator for daily creative challenges—pick one word or phrase each day and turn it into a unique brat-style design. Share it on social media, use it as a story highlight, or even as a profile quote. It’s a simple way to boost creativity, keep content fresh, and make your text instantly eye-catching.https://brattgenerator.com/

    2 votes

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  5. Visiting the menu Texas Road House can be a great way to plan a more enjoyable dining experience. One idea is to review the menu before your visit so you can decide between lunch specials, dinner entrées, or family-style meals based on your appetite and budget. Another helpful approach is to try something new each time—switch between steaks, burgers, ribs, or lighter options to fully explore the variety the menu offers. Visiting during early dine hours or with a group can also help you experience more items by sharing sides and appetizers. Overall, taking a little time to explore the…

    2 votes

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  6. There is an issue with the Contact Us form. The form gives a list of your transactions so that you can select the relevant option. However, if you do not select one, the form will not submit and it gives a warning: Select the relevant transaction OR INDICATE THAT IT IS NOT IN THE LIST. The issue is that the form does not have any way to make that indication.

    2 votes

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  7. Add a search bar and/or a favoriting system to the “All Campaigns” portion of drops and rewards. With Twitch being a stable of gaming and new games coming out every day it’s annoying having to scroll through all the other games to find the one or two you’re looking for. This would be solved by the previously mentioned search bar/favorites system. Thanks.

    3 votes

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  8. EACH TIME I HAVE A LIVE PARTNER TO BECOME A PARTNER INSTEAD OF GETTING MY POINTS AFTER THE 75 AVERAGEOR HIGHER I KEEP LOOSING POINTS. SOMETHING SHOULD BE DONE ABOUT THAT

    2 votes

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  9. Extend the timeout on the recaptcha on the support contact form. I had to check the box again at least 5 times while trying to type my message (the recaptcha kept stealing focus while I was typing).

    2 votes

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  10. After the one of the most recent updates the gift a sub, bits, and channel point buttons now appear on the bottom right corner of my phone in "No Chat" mode and there's not a way to remove them. I don't want to see buttons on the screen, I just want to see stream.

    2 votes

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  11. There are annoying and intrusive buttons that overlay the right side of the screen on mobile that need to be removed.

    1 vote

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  12. I'm a Turbo user and follow hundreds of streamers. Currently, in the Web UI, in the left Nav Bar, under "Followed Channels" the default number of online streamers is 12 for me. I often have 30+ streamers currently online. Every time I open Twitch I have to click "Show More" just to see who is online. Please allow me to see all my online Followed Channels without having to click "Show more"every time. I might suggest adding a user UI option to customize the number of Followed Channels shown by default (e.g., show x number of Followed Channels preference) ,…

    2 votes

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  13. I'm a Turbo user and follow hundreds of streamers. Currently, in the Web UI, in the left nav bar, under "Followed Channels" the default number of online streamers that appears 12 for me. I often have 30+ streamers currently online. This means every time I open Twitch I have to click "Show More" ever single time to see who is online. Please allow me to see all my online Followed Channels without having to click "Show more"every time. I might suggest adding a user UI option to allow me to customize the number of Followed Channels shown by default (e.g.,…

    2 votes

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    0 comments  ·  UserVoice  ·  Admin →
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  14. Hello,

    I am currently subscribed to a channel on Twitch.
    However, when I try to watch certain subscriber-only VODs, I receive a message saying:
    "This video is only available to subscribers," and the video does not play.

    I have confirmed that my account is correctly subscribed.
    I have also tried logging out and back in, clearing my cache, reinstalling the app,
    and using different devices, but the issue persists.

    Since the VOD is labeled as "subscriber-only" but remains inaccessible,
    there may be a bug or an issue with access permissions not being applied correctly.

    Could you please investigate this issue…

    2 votes

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  15. Starting ads as soon as someone goes onto your site is *****. the piece of * who thought of that ought to drink bleach.

    2 votes

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  16. I am on my THIRD attempt to get help from Twitch support after another user stole and used my personal phone number for their account without my permission or knowledge. Twitch support has twice now told me how to attach my number, completely ignoring that the issue is I can't use my number because it is being used by someone who is NOT me.

    2 votes

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  17. YOUR SUPPORT AREN'T HELPFUL AT ALL. THEY ARE NOT RESPONDING TO MY INQUIRIES AND LEFT ME ON UNREAD.

    2 votes

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  18. I follow a lot of channels but there’s only 2 streamers I enjoy enough to never want to miss a stream. The rest are people who happen to be apart of the same gta server as my favorite streamers. So it’s super annoying to have to go change the settings for every single new creator I follow so I don’t get bombarded with notifications that I care nothing about. Instead of having live notifications turned on and stories set to sometimes by default, please switch them both to off so that we only have to trouble ourselves if we think…

    2 votes

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  19. There is a flag in the upper right corner of games showing that it is new or had a major update. So far I have not been able to find a way to show just these games. Recently none of the streamers that I follow were online, so I was looking for a new game to watch or smaller indie game. To find them I had to scroll through the entire list of games. There has to be an easier way to discover these games.

    2 votes

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  20. Social media badges given for sharing streamer content on other platforms. Users end up just using your content to get views on youtube etc and the "#" that shows its your content and not theirs doesn't bring new followers or fans. Yes, you can disable the feature altogether, but that disallows any share! Can twitch require a direct link to twitch channel when streamer's content is used to get the person sharing (not content creator) views on other platforms?

    2 votes

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