Cannot Watch Subscriber-Only VOD Despite Being Subscribed
Hello,
I am currently subscribed to a channel on Twitch.
However, when I try to watch certain subscriber-only VODs, I receive a message saying:
"This video is only available to subscribers," and the video does not play.
I have confirmed that my account is correctly subscribed.
I have also tried logging out and back in, clearing my cache, reinstalling the app,
and using different devices, but the issue persists.
Since the VOD is labeled as "subscriber-only" but remains inaccessible,
there may be a bug or an issue with access permissions not being applied correctly.
Could you please investigate this issue and advise on how it can be resolved?
I can provide the URL of the affected VOD and screenshots if needed.
Thank you for your assistance.