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Safety

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Safety

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  1. Given the existing infrastructure behind the (1) first-time chat callout experiment, (2) non-mod chat delay, and (3) automod caught message queue:

    There should be a toggleable setting where the initial message of any newcomer to chat must be approved by a moderator for that and any subsequent messages to appear to non-mods. Thus, this would limit the ability of newcomers to send messages without prior approval.

    Not only would this reduce how many eyes see hateful messages from human accounts, it would neutralize spambots from having their messages show up to non-mods -- a useful step in responding to the…

    135 votes

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    2 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  2. I have reported over 600 fake troll accounts and yet STILL Twitch seem to refuse to do anything. NOW we find that if we complain or have a go at these trolls we can get banned ourselves ?

    124 votes

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    8 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →
  3. This is directly copied from the proposal update from Jambo, which states as follows:

    "Twitch Safety Support - Update Proposal by Jambo

    1. UPDATED REPORTING TOOL
      Twitch’s reporting tool is outdated, and needs to be revamped. The biggest suggestion for this is to have a lesser detailed reporting still available on profiles but provide a link to something similar to submitting a ticket, but will allow the user to submit images as well as links (currently images cannot be uploaded with a report) be marked ‘high priority.’

    2. HAVE A DIRECT CONTACT EMAIL ADDRESS FOR PARTNERS
      Along with an updated reporting tool,…

    105 votes

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    6 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  4. The vast majority of the time that harassment occurs, the accounts being used to accomplish it are all recently created. Being able to limit chat participation (or ideally, anything that can be seen by viewers) based on the length of time the account has existed would go a long way to preventing abuse.

    99 votes

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    4 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  5. Given the widespread use of hostile bots on Twitch right now by bad actors, particularly those targeting LGBTQIA+ and BIPOC communities, it would be great if we could have a RegEx pattern block/ban/follow restriction option. A number of the accounts being spun up for the purpose of harassing and stealing the identities of streamers have consistent name patterns, and being able to issue a regex block/ban on those patterns would be useful.

    This sort of feature would obviously be something that streamers would have to use at their own risk. Overly inclusive block/ban patterns could potentially limit legitimate viewers. But…

    95 votes

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    7 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  6. I believe that Twitch should add REGEX support for Automod "Blocked words and phrases". This would be a very helpful feature for chat moderation since a lot of users can easily get past the blocked term by intentionally misspelling a word. This would also allow streamers to enforce English only characters in chat. I'm aware that twitch allows using the "*" wildcard but in many instances this is simply not enough.

    95 votes

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    4 comments  ·  Automod  ·  Flag idea as inappropriate…  ·  Admin →
  7. So I will break this into 3 parts. What it is, How it will work, and why I think it's needed. (first and 3rd part may overlap.)

    My idea is to create a Channel Admin role for content creators at the affiliate and partner level. This role would have a golden sword (opposed to the green sword that regular moderators have) and would be able to remove/add people from moderator for the respective channel they are a channel admin for.

    How this will work: Starting first, how it will be set up (in my head.) All affiliates are allowed 1…

    95 votes

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    8 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  8. The new channel points are pretty fun, and the ability to highlight messages is great. I'm using it frequently when moderating to make sure all the users see certain messages (like instructions on how to vote on something, announcing that the streamer will be right back, reminders about backseating not being allowed, etc).

    It would be nice if it didn't cost any points for us mods to use that feature though, because there are situations where we might need to use it but don't have enough points available. Alternatively, add another similar feature available for mods only that isn't dependent…

    92 votes

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    0 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  9. Having an option to limit what character typesets can be used in chat.

    For English stream, it could be limited to ASCII-95 (https://en.wikibooks.org/wiki/C%2B%2B_Programming/ASCII)
    If a character was used outside of this typeset, the whole message would not go through.

    Any variation could work on this.

    85 votes

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    8 comments  ·  Safety Center  ·  Flag idea as inappropriate…  ·  Admin →
  10. It would be great if new users were required to fill out a CAPTCHA before making an account. It would help get rid of all the fake engagement and prevent mass of bot accounts from being made.

    Twitch use to have it in 2017, but it appears to be gone now - its unclear if removing CAPTCHA from account creation was intentional or accident.

    81 votes

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    5 comments  ·  Report Tool and Flow  ·  Flag idea as inappropriate…  ·  Admin →
  11. I believe a feature in one's settings that makes it so moderators of the channel can't moderate without having Two Factor Authentification activated would be super useful, with this new optional settings it could dramatically decrease the amount of compromised moderator accounts while also raising more awareness for 2FA

    81 votes

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    2 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  12. This is simply a copy paste of a reply from a recent reddit post on the subject. It's un edited for this purpose but it gets the point across. (Seeing as there are already 2 people asking for nudity, I figured the counter needed a spot)

    I'm a Creative streamer. Long before Creative was a thing. I don't want nudity as part of broadcasts. Why? Several reasons. I run a business. Customers come to my channel to see my work, and one of the problems with nudity is that I don't want my business to be associated with it -…

    72 votes

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    9 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →
  13. Would be great if stream teams and streamers can share banned users with other streamers.

    IE Streamer one has a offensive troll in their chat who gets banned. The streamer could have a option after or during the stream to share the ban with other streamers who are friends or in the same stream team.

    Example
    Streamer 1 bans "user 1" from their chat due to offensive or disturbing behaviour. Streamer 1 can then share that ban with a created "friends streamer list" where by they can say, user 1 was banned in my chat due to the following, please…

    70 votes

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    12 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  14. Sometimes streamers just want to "restart" their career. Clear Mod Actions history for him and his mods is a good way to forget old people that got banned, or doesn't want their mods to see the old bans and other actions that can be unconfortable for them.

    67 votes

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    9 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
  15. When we block and ban someone they should not be allowed to watch our content anymore.

    66 votes

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    7 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →
  16. As you might have expereinced, when chat is moving fast but someone needs a message deleted or timedout/banned mods can sometimes missclick due to the fast moving chat, now while we do have the pause chat option this can still happen due to a flinch or a nudge from a pet or someone else, what I am suggesting is an undelete/restore function within the chat for mods.

    If someone was banned by accident or timedout all their messages are purged, but how about when you undo the mistken action you have the option to restore that persons messages within the…

    61 votes

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    6 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  17. Moderators sometimes manage game lobby links or somilar for their streamers. As such the links may get copied to the clipboard easily. If there are procedures in place to greet users or similar, then it might happen that moderators accidentally post sensitive information into the chat.
    Also, a rogue moderator may abuse their rights or post unwelcome messages.

    Thus, moderators should have the option to delete their own and other moderators' messages.

    60 votes

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    3 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  18. Is there a better way to filter or make sure that if I have my channel in Mature Audience only, that it is understood? Like can we have a little rating setting we can place or have it be better defined in the Topic/Category settings for streams? As well as if there is a way we can make sure it keeps the chat/audience of age?

    55 votes

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    4 comments  ·  Community Guidelines  ·  Flag idea as inappropriate…  ·  Admin →
  19. Moderators on the browser and desktop versions of twitch have incredible access to moderation tools such as mod icons, mod view etc. this makes handling larger chat rooms incredibly easy for a group of mods working together.

    Unfortunately I, like many others, am in a position where I am a mod for a larger community, yet am often on the go and find myself using mobile twitch far more often than desktop. This makes it so much harder to keep chat under control, as the current moderation process on mobile is utterly laughable. Messages that would be deleted instantly if…

    51 votes

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    5 comments  ·  Feature Request  ·  Flag idea as inappropriate…  ·  Admin →
  20. Although we enter notes with the new unban system for deny or approve, these aren't shown in the Bans or Mod Comments in the User Card - please have these shown here as well for good record keeping. Additionally, including when a request was submitted and who approved/denied it would be useful, it is only shown in Mod Actions at this time.

    51 votes

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    5 comments  ·  Mod View  ·  Flag idea as inappropriate…  ·  Admin →
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