977 results found

1. Recourse for old suspensions and new features

   Since affiliate follow-emotes have come live, I've noticed several streamers are unable to use the new features due to suspensions 3 or 5 or more years old. So much so that some streamers can't even recall being suspended, or the reason for suspension, while maintaining a spotless record since then while consistently streaming for years, maintaining long term subscriptions and teams.

   Despite otherwise fulfilling all the requirements for "Instant Upload Eligibility Requirements", they remain locked out of these new features, taunted by a link reading "find out how to regain access", with no further support, as they already meet said requirements to regain accress, condemning them for a long ago sin. Maybe they were ignorant of how words could hurt someone, or maybe they forgot to shut down their stream after it ended, or maybe the even slept on stream, or violated ToS with an alcohol themed stream. In most cases, these aren't vile offenses, and when the streamer perseveres through their just punishment, we should acknowledge their progress and growth, and we shouldn't inhibit their growth by holding these old offenses over their heads. Are you the same person you were 3, or 5, or 7 years ago?

   In some cases, these features weren't even on any development roadmap when they were suspended, and rules on Twitch have changed, in some cases, significantly, since then.

   I recommend Twitch open a line of communication to these streamers, and not treat them like branded felons like they do now - to allow streamers who have been positive members of the community and who are committed to continuing to grow. Why should they be stopped for something that could be forgiven after such a long time? Having spoken to some of these streamers, their ban appeals are always ignored because they're asking for forgiveness on a very old ban (3 or more years ago). Would it not be in our collective best interest to grant it to them if they have proven themselves?

   Must they make a new account instead? That seems ridiculous and unfair. Some streamers have grown communities over many years, even approaching partner levels of success - but unless they breach that elusive threshold, it appears that Twitch has no care for them and will not lift the penalties incurred by old suspensions. They will only consider so if they make partner.
   If the streamer wants to maintain the community they have already into a successful partner application, they must do so without the support of new tools that other streamers can use, despite the inordinate length of time between the suspension, and now. The way these old suspensions are currently handled, is a slap in the face of some productive and lovely streamers who have otherwise done no harm, and have been condemned to being second class affiliates.

   So I call on Twitch to right this wrong. People grow and are capable of not only change, but to better the world around them, not only from learning from their mistakes, but because they made the mistakes and have learned and respected the boundaries imposed by Twitch, and have been in good standing since their infraction, over a long period.

   Thank you.

   Since affiliate follow-emotes have come live, I've noticed several streamers are unable to use the new features due to suspensions 3 or 5 or more years old. So much so that some streamers can't even recall being suspended, or the reason for suspension, while maintaining a spotless record since then while consistently streaming for years, maintaining long term subscriptions and teams.

   Despite otherwise fulfilling all the requirements for "Instant Upload Eligibility Requirements", they remain locked out of these new features, taunted by a link reading "find out how to regain access", with no further support, as they already meet said… more

   255 votes

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   7 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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2. Sans-serif fonts

   Twitch's default font does not use serifs. Serifs are important for distinguishing I's from l's. For instance, if you can easiIy teIl which of the lowercase L's are or are not repIaced with uppercase i's in this sentence, you're almost definitely using a screen reader. Yes, there is a difference between them, but you wouldn't be able to tell me which is which.

   This is a big issue in any online form of communication, for the following reasons:

   1: Security. People can post a link that has an L replaced with an i, or sometimes vice versa, without it being noticed. Like if you posted "googIe.com" (that's an uppercase i not an L). Maybe google actually owns that, I don't know, but that's not the point. People can and do make misleading links that seem like well-known trusted domains. Adding serifs to a font is a huge aid in combatting this.

   2: Legibility. It's very important that people be able to read each other's names exactly. When banning users in chat, a lot of mods rely on correctly reading letters -- if my name were "lmTheBest" it would look like my name starts with an uppercase i, but it doesn't. People can also impersonate users who have lowercase L's or uppercase i's in their name.

   On a less-important note, the reason that drove me over the edge to post this is that I recently changed my username, and people have been reading it with the wrong letter. I shouldn't have to decide between indicating the start of a new word and indicating the correct letter. I say it's less important only because I know I'm in a minority of people whose names would be read incorrectly because of the lack of serifs in the font, but the rest of this is a serious problem that can affect any user, unless they get a twitch extension to change their font, like I have. Of course, for my own issue, this isn't even a solution, because my problem is other people's font, not my own.

   But in any case, sans-serif fonts are only good for art and advertisement. Twitch chat is neither, at least most of the time; and regardless, the primary use case is as a method of communication. So please improve communication. Add serifs to the default/only font.

   Twitch's default font does not use serifs. Serifs are important for distinguishing I's from l's. For instance, if you can easiIy teIl which of the lowercase L's are or are not repIaced with uppercase i's in this sentence, you're almost definitely using a screen reader. Yes, there is a difference between them, but you wouldn't be able to tell me which is which.

   This is a big issue in any online form of communication, for the following reasons:

   1: Security. People can post a link that has an L replaced with an i, or sometimes vice versa, without it being… more

   225 votes

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3. DMCA site checker

   Have a site to test if a particular audio file will be tagged for DMCA so streamers can check audios before playing them on stream

   221 votes

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4. Why is twitch not following the lead of Facebook and TikTok when it comes to securing rights for its creators?

   As in the title.

   209 votes

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5. Ban gambling streams.

   Children and young adults are more likely to become gambling addicts when exposed to it.

   197 votes

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6. Regex filters and whitelist rules

   Given the widespread use of hostile bots on Twitch right now by bad actors, particularly those targeting LGBTQIA+ and BIPOC communities, it would be great if we could have a RegEx pattern block/ban/follow restriction option. A number of the accounts being spun up for the purpose of harassing and stealing the identities of streamers have consistent name patterns, and being able to issue a regex block/ban on those patterns would be useful.

   This sort of feature would obviously be something that streamers would have to use at their own risk. Overly inclusive block/ban patterns could potentially limit legitimate viewers. But for those of us who are more tech savvy, this could be a massive time-saver.

   On the same broad thrust, the ability to add users to a whitelist so as not to unfairly impact existing supporters of a channel, and either a temporal or behavioural filter which automatically adds users to a channel's whitelist would be useful. This could be a more effective approach than the current "followers only" or "subs only" chat options. More fine-grained control on the white-listing process would be appreciated.

   For example:
   Whitelist on account age
   Whitelist on x minutes/hours/days follow age
   Whitelist on x minutes/hours/days without mod action in <max> other channels
   Whitelist on x minutes/hours/days without automod action in current channel
   Whitelist on x minutes/hours/days without automod action in other channels

   This could perhaps be branded as an "advanced mod tools" option which can be unlocked by the streamer at the account level so those comfortable with the existing system could use that, but those needing more nuanced tools could have such systems made available on request.

   Given the widespread use of hostile bots on Twitch right now by bad actors, particularly those targeting LGBTQIA+ and BIPOC communities, it would be great if we could have a RegEx pattern block/ban/follow restriction option. A number of the accounts being spun up for the purpose of harassing and stealing the identities of streamers have consistent name patterns, and being able to issue a regex block/ban on those patterns would be useful.

   This sort of feature would obviously be something that streamers would have to use at their own risk. Overly inclusive block/ban patterns could potentially limit legitimate viewers. But… more

   186 votes

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7. fix bot spams

   get a hold of the people that openly say on Twitter that they organize bot spams that specifically target POC and LGBTQ+ streamers

   184 votes

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8. Twitch, Amazon Music, Audio Fingerprint and DMCA Solution

   Recently a lot of streamers have been getting DMCA notices for streams that are 2-3 years old. 50 Cent - In Da Club has been flagged on many channels along with other music from RIAA. This is a problem because streamers are now scared of getting punished or banned off the platform for listening to the music they want to listen to. This is not good for the longevity of the platform if it wants to survive the entertainment industry.

   To be brutally honest, Twitch is not good for the music industry at all. If a streamer has 10,000 viewers and is listening to a song it only counts for one single stream/play/view instead of 10,000 which is what the music industry wants. They want to be able to claim more streams and plays on their songs as that's how they make money.

   Twitch is owned by Amazon, which also owns Amazon Music. Amazon needs to purchase rights to a larger range of music for their Music platform. Amazon is a TRILLION DOLLAR market cap company so I think they have more than enough funds to be able to purchase some streaming rights to more songs.

   With a wider range of music to play on the Music app, Twitch could implement Amazon Music within a broadcast and can then count viewers towards streams for the Music played.

   This will only work if the streamer is listening to the music through Amazon Music. If they are listening to a copyrighted song that's not on Amazon Music, then they should not broadcast unless they want the possibility of getting a DMCA notice. Amazon and Twitch can only enforce what is within their control.

   Another solution would be for Twitch to implement and use other music platforms such as Spotify, Soundcloud, Apple Music and their streaming rights for music.

   Another solution is to use audio fingerprint matchers like Shazam to identify what music is being played in the background. Then counting the streamers viewers as listeners to whatever song is being played.

   Overall, Twitch needs to be able to match the music that's being played in a live stream and count the number of viewers/listeners the streamer has. If they cannot solve this streamers will not be able to broadcast while listening to their favorite music without getting a DMCA.

   I do not believe anyone within the past few weeks should have any sort of strike or punishment on their channel for past music DMCA/copyright notices.

   Recently a lot of streamers have been getting DMCA notices for streams that are 2-3 years old. 50 Cent - In Da Club has been flagged on many channels along with other music from RIAA. This is a problem because streamers are now scared of getting punished or banned off the platform for listening to the music they want to listen to. This is not good for the longevity of the platform if it wants to survive the entertainment industry.

   To be brutally honest, Twitch is not good for the music industry at all. If a streamer has 10,000 viewers… more

   173 votes

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9. CAPTCHA required during sign up

   It would be great if new users were required to fill out a CAPTCHA before making an account. It would help get rid of all the fake engagement and prevent mass of bot accounts from being made.

   Twitch use to have it in 2017, but it appears to be gone now - its unclear if removing CAPTCHA from account creation was intentional or accident.

   164 votes

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   5 comments  ·  Report Tool and Flow  ·  Delete…  ·  Admin →
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10. Regarding the Hateful Conduct Policy, why is Twitch targetting the Streamers instead of the trolls who constantly harass us in every stream.

    I have reported over 600 fake troll accounts and yet STILL Twitch seem to refuse to do anything. NOW we find that if we complain or have a go at these trolls we can get banned ourselves ?

    162 votes

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11. Private the server Twitch keeps all of the deleted VODs and clips on

    Evidence of the situation I describe will be at the end of this description.

    Twitch streamers are being DMCA'd despite deleting all of their old VODs and clips that they were told to delete. For those that aren't aware, that media never actually got deleted, just taken off of Twitch. Every old VOD and clip that has ever existed (yes that includes banned streamers) are still stored on a server that Twitch owns.

    Now you may be wondering why this is an issue, and more importantly, why is this only an issue now? Well here's the thing: The server hosting this content is completely public.

    Because this server is public, DMCA bots have found their way into it, and despite the streamers deleting everything like they were told, they are STILL getting DMCA takedowns because of this server's current state. This is of no fault of their own.

    I am not suggesting we nuke every last second of content on the server. Twitch just needs to make the server not public so that streamers don't get struck down for content that they tried to delete.

    Context and evidence for those that are not aware of the situation:

    https://www.youtube.com/watch?v=NKJ2QUPffIg

    Accounts from other streamers claiming this happened to them:

    https://twitter.com/DevinNash/status/1324686842298470400

    https://twitter.com/GassyMexican/status/1324481422762061826

    https://twitter.com/Heelmike/status/1324168743434493952

    Evidence of the situation I describe will be at the end of this description.

    Twitch streamers are being DMCA'd despite deleting all of their old VODs and clips that they were told to delete. For those that aren't aware, that media never actually got deleted, just taken off of Twitch. Every old VOD and clip that has ever existed (yes that includes banned streamers) are still stored on a server that Twitch owns.

    Now you may be wondering why this is an issue, and more importantly, why is this only an issue now? Well here's the thing: The server hosting… more

    161 votes

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12. Blocking and banning

    When we block and ban someone they should not be allowed to watch our content anymore.

    151 votes

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13. Don't allow nudity on Twitch

    This is simply a copy paste of a reply from a recent reddit post on the subject. It's un edited for this purpose but it gets the point across. (Seeing as there are already 2 people asking for nudity, I figured the counter needed a spot)

    I'm a Creative streamer. Long before Creative was a thing. I don't want nudity as part of broadcasts. Why? Several reasons. I run a business. Customers come to my channel to see my work, and one of the problems with nudity is that I don't want my business to be associated with it - Be it fine arts or hentai.

    That brings up the second reason why I don't want nudity. What is art, and what is porn? There's no hard line, and just because something isn't porn or distasteful to you, doesn't mean it isn't for others. I believe that hentai for instance, is porn. But ask any person who draws hentai, and they'll say it isn't. That it's art (The two are not mutually exclusive).

    third reason why I believe there shouldn't be nudity (Read: genitalia). It's an open category with many different streams and people. While GTA is a category with just that one game, and that one audience - It's an 18+ game, in an 18+ category. Creative isn't 18+, and it shouldn't be. There's no good way to allow children browsing Creative with, or without their parents, when there are people drawing dicks in there. (And setting channels to "mature" doesn't do jack)

    Fourth reason, which is more of a counter argument to the idea that Twitch allows plenty nudity already: They don't. Plenty of games are banned from Twitch for the one reason that they display genitalia in one way or another - Recently Genital Jousting, which is a cartoony, and rather funny game in my opinion, about dick-jousting. There's a world of difference between a game character performing a lap-dance more or less clothed, and clearly displayed genitalia. (For the record, I don't think these games should be banned necessarily. They should simply have their own 18+ section - And one could possibly make an 18+ Creative section) An addition to this: Twitch does punish streamers who linger on sexual things in games. It can occur, but it canot be the focus of the broadcast.

    Fifth reason. There's no real good way to moderate this. Even without nudity allowed we've seen countless examples of people crossing the line, be it artful drawing or straight up porn, that have allowed to stream for hours before being shut down. There's no incentive at Twitch to have an admin browsing Creative constantly, verifying that all broadcasts that display genitalia are not crossing whatever arbitrary line Twitch would have to set on "What's porn?"

    Lastly. The idea that allowing nudity would help Creative grow has no real validity. What ever audience may be gained from it, would likely be trumped by the loss of younger audiences and sensitive people who choose to not browse the category, because it shows content they're not comfortable with. This doesn't need to be an ongoing discussion. Twitch is a private company, and they have a relatively strict policy on genitalia (Unlike Youtube that allows for videos of births and Genital Jousting for instance). Can nudity be allowed in a way that isn't detrimental? Possibly. Is it worth it to invest the resources so a handful of artist get to do that one painting they want to do? Probably not. There are so many things to do in art. If you can't do nudity on stream, it's not that big of a deal, in my honest opinion.

    There are art streaming services that allow for nudity, so it's not like there's no place to broadcast this type of content. If anything, I think it's important that we retain a place where nudity isn't part of the Creative process, for the sake of the younger audience, and the more sensitive audience.

    The amount of risky content on JTV back when I broadcasted on there was actually enough to make me not want to share my broadcast with people I knew - It had much looser content guidelines, and as a result, it ended up being something I for instance wouldn't want to show my parents, because you never knew when a cam girl was building up an audience she'd then move over to an actual camsite (They did this a lot), or just straight up porn streams. (Porn streams could run for hours as long as they didn't hit frontpage, so if viewer numbers got too high, the broadcaster would put on a weird clown video or something to make part of the audience leave - The lengths people would go just to broadcast porn was stupid - The issue was well known by one of the mods I spoke with at the time) - I don't want Twitch to risk this being anywhere near a possibility to become the norm on their site.

    Allowing nudity could potentially make it difficult to secure licensing for shows like Bob Ross The Joy of Painting, and the various Food shows. There are likely going to be more of these things in the future, and if nudity has any detrimental effect on securing a deal for these marathons, it's doing much more harm than good.

    This is simply a copy paste of a reply from a recent reddit post on the subject. It's un edited for this purpose but it gets the point across. (Seeing as there are already 2 people asking for nudity, I figured the counter needed a spot)

    I'm a Creative streamer. Long before Creative was a thing. I don't want nudity as part of broadcasts. Why? Several reasons. I run a business. Customers come to my channel to see my work, and one of the problems with nudity is that I don't want my business to be associated with it -… more

    129 votes

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14. add a feature to hide or remove mass join bots from chatter lists.

    There has been much talk on the r/Twitch reddit regarding the large amount of mass join bots. These bots, although they haven't broken a rule, are quite annoying to many people. Especially the ones that randomly follow/unfollow during a stream just trying to get attention.

    I believe many people would really appreciate some sort of a feature like /hide NAME that will remove the username from the chatter list and possibly block them from following. If it is indeed a bot there is no harm done.

    122 votes

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15. banned users should also be banned from watching your stream completely

    Or give streamers and mods an option to just ban someone from chat, or ban them from watching the stream completely.

    This would be beneficial for multiple reasons, for example it would help battle stream sniping, instances of stalking, harrassment, etc.

    this has been voiced on twitter many times, time for it to be voiced here too

    116 votes

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16. Felonies for Streaming copyrighted content

    Will you oppose any proposal going through Congress, such as the one passing through it right now, that would make streaming copyrighted content a felony with prison time?

    114 votes

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17. Updates on Twitch Safety Support

    This is directly copied from the proposal update from Jambo, which states as follows:

    "Twitch Safety Support - Update Proposal by Jambo

    1. UPDATED REPORTING TOOL
       Twitch’s reporting tool is outdated, and needs to be revamped. The biggest suggestion for this is to have a lesser detailed reporting still available on profiles but provide a link to something similar to submitting a ticket, but will allow the user to submit images as well as links (currently images cannot be uploaded with a report) be marked ‘high priority.’

    2. HAVE A DIRECT CONTACT EMAIL ADDRESS FOR PARTNERS
       Along with an updated reporting tool, make it easier for Partners to contact the team for urgent matters. A ticket queue will not always work when situations require more attention, and allow actual responses to come through, not an automatic response to a ticket. Designate members of your team to reach out to, as well as reassure, those with high urgency situations.

    3. CONDUCT ON OTHER PLATFORMS MUST HAVE MORE OF AN IMPACT ON TWITCH
       If a Twitch user harasses others on another platform, there is clearly a direct correlation and this needs to be addressed. Twitch should absolutely have open communication with other platforms, such as Twitter and Discord, and be able to abolish communities and users who bully, harass and target attacks on others. Their activity represents the site regardless and that responsibility absolutely falls on Twitch to make note when it’s brought to their attention. There may not be anything Twitch is able to do with regard to the other platforms, but can absolutely take matters into their own hands for theirs.

    4. BUILD AN EMERGENCY/URGENT RESPONSE TEAM
       Twitch may be a streaming and gaming website but internet threats are all too real. Harassment and bullying are not medium level urgency. The mental health of the streaming community needs to be a higher priority. While there are definitely other large issues, many attacks online impact the very real lives of content creators every day. For a platform that cares heavily for inclusivity, safety and equality, there are not a lot of tools in place to ensure its safety.

    5. STOP ALLOWING THE CREATION OF RACIST AND HATEFUL USERNAMES
       We are able to ban these words in our chats, it should be just as easy to create a filter that prevents names of this nature. Plain and simple. Allowing these words to be used, and their creation allowed, is setting us back. While there will always be an exception, the exception and rare circumstance is better than allowing these to be made with no precaution taken.

    6. WORK WITH DISCORD TO BUILD A FILTER/INTEGRATION
       DISALLOWING BANNED ACCOUNTS JOIN A STREAMER’S DISCORD SERVER
       If a streamer or viewer has their Twitch linked to their account, any user who joins from a link originated by said streamer for their chat only (a creator link, if you will) that’s built into chat through a linked bot that does not allow users who have been banned in chat to join a Discord server.

    7. DO NOT ALLOW BANNED USERS TO VIEW CONTENT
       While having banned users unable to see chat is a great step in the right direction, it’s not enough. As streamers, your personality is on video, not in chat. It’s great to keep your community safe, and unseen, but the streamer is more than likely the target in attacks like these. While, yes, incognito tabs exist and there is nothing that can be done with that (outside of IP bans, which should also be considered), it needs to be noted that keeping your creators safe should be a top priority.

    8. NAME CARDS SHOW IF USER IS BANNED IN OTHER CHANNELS YOU MOD FOR
       When you click on a users name, mods in that channel should be able to see if this user has been banned in other channels that they mod for, and be made aware of potential incoming issues.

    9. ADD A MODERATOR CHAT BUILT WITHIN MOD ‘VIEW’
       Build a chat box/space for moderators to discuss without leaving stream to talk in a separate app’s chat (i.e. Discord) and lose sight of chat in the process."

    This is directly copied from the proposal update from Jambo, which states as follows:

    "Twitch Safety Support - Update Proposal by Jambo

    1. UPDATED REPORTING TOOL
       Twitch’s reporting tool is outdated, and needs to be revamped. The biggest suggestion for this is to have a lesser detailed reporting still available on profiles but provide a link to something similar to submitting a ticket, but will allow the user to submit images as well as links (currently images cannot be uploaded with a report) be marked ‘high priority.’

    2. HAVE A DIRECT CONTACT EMAIL ADDRESS FOR PARTNERS
       Along with an updated reporting tool,… more

    110 votes

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    6 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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18. Option to limit what characters can be used in chat (ie. ASCII-95)

    Having an option to limit what character typesets can be used in chat.

    For English stream, it could be limited to ASCII-95 (https://en.wikibooks.org/wiki/C%2B%2B_Programming/ASCII)
    If a character was used outside of this typeset, the whole message would not go through.

    Any variation could work on this.

    100 votes

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    8 comments  ·  Safety Center  ·  Delete…  ·  Admin →
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19. Mature Audience Only

    Is there a better way to filter or make sure that if I have my channel in Mature Audience only, that it is understood? Like can we have a little rating setting we can place or have it be better defined in the Topic/Category settings for streams? As well as if there is a way we can make sure it keeps the chat/audience of age?

    96 votes

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    8 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →
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20. ASMR Category Trouble

    Surely you guys have seen what has recently happened with the "ASMR Category" with two big streamers. Now I will say good job on banning them. But I think those bans should uphold and remain permanent to further back up the message that states. "That type of content is not allowed on twitch"

    It's too suggestive the line was pushed too far.

    Unless you guys want to make an 18+ category or a whole new site altogether adhering to that. Either way some sort of enforcement needs to be put into place. With a CLEAR understanding of what is / isn't allowed

    Surely you guys have seen what has recently happened with the "ASMR Category" with two big streamers. Now I will say good job on banning them. But I think those bans should uphold and remain permanent to further back up the message that states. "That type of content is not allowed on twitch"

    It's too suggestive the line was pushed too far.

    Unless you guys want to make an 18+ category or a whole new site altogether adhering to that. Either way some sort of enforcement needs to be put into place. With a CLEAR understanding of what is /… more

    95 votes

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    9 comments  ·  Enforcement Types  ·  Delete…  ·  Admin →
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