Chat/Messaging

How can we improve Twitch chat (including Whispers) and Private Messaging?

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  1. Limiting participation in chat based on account creation date

    To help reduce the blatant and increasing violations of the harassment policy on Twitch, you should implement a new feature that allows a channel to prevent users from participating in their chat if the account is under a certain age, which could be specified specified by the channel.

    Currently, it's easy for a user to create temporary email and Twitch accounts and harass a live streaming account under the guise of anonymity. This would add a much needed barrier to entry without requiring a user to follow or subscribe to be apart of a channel. The code currently exists for…

    49 votes
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      7 comments  ·  Flag idea as inappropriate…  ·  Admin →
    • Please implement an option to get rid of chat refresh when scrolling through chat.

      Please implement an option to get rid of chat refresh when scrolling through chat. There are times when a link is posted by the streamer, or someone says something interesting that I cannot read and would like to, but chat refreshes every time a new comment is posted. Especially in chats with thousands of people.

      1 vote
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        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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        1 vote
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • Chat Notes/Pinned messages

          I think it would be a great idea if the streamer or moderators could put a message/note above the chat to notify people. Whether it's temporarily for a minute or left there for the whole day.

          Especially with bigger streamers who have a chaotic chat. A note or announcement can quickly be pinned at the top and everyone can quickly click on it and/or read it (a little pin symbol would be fitting I suppose).

          Additionally, it can get annoying for streamers to have to answer the same questions over and over again. That's why I think a little note…

          1 vote
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            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
          • This new feature with entire users chat history is a bit much.

            I totally get the reasoning but lets be honest a lot of the humor on twitch is cheeky straddling the line of offensive. Without the context of that channels convo at the time it totally misrepresents the jokes being made when viewed in that history manor. If you dont understand this view then you dont understand comedy and comedy is a massive part of the twitch community. This feature is misrepresenting every ones statements making them seem harsher then they actually are. The art of comedy is to getting people to laugh at things they never thought would be funny…

            1 vote
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
            • use notice for bots or for all users

              use notice for bots or for all users, it would not be bad, because sometimes people triggers a bot and thereby flood the chat, adding standard functionality IRC would fix this problem, and it would add to bots more opportunities to notify users of something without showing the rest any messages

              2 votes
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              • loosen up a little

                I'm objecting to the "No Complaining" rule on the Rifftrax chat. What's that about? It's a form of free speech; as long as nobody's promoting dangerous and/or illegal behavior, what's wrong with a little griping? It's a good way to relieve stress.
                Also, could some of the moderators ease up a bit? Honestly, you'd think they'd never heard of sarcasm before.
                I don't mind having rules, it keeps out trolls and other bad types, but come on....

                1 vote
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                  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • Recent chat history

                  As a few channels moderator, if i need to refresh the page i'll loose all the chat messages. It would be great to reload lastest messages at least for mods and channels owners after refreshing

                  1 vote
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • Option to disable chat on iOS.

                    Chat causes lag on my old iPad, did not have this problem in old version of twitch app. Please give the option to turn off chat not just minimise it.

                    12 votes
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                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                    • closed room with access to invite

                      closed room with access to invite, there are already rooms for subscribers, and moderators, but I want to be able to make a channel, or several, closed ones, and invite people there, by invites
                      PS for example for games like mafia where every group has its own channels, for communication at night

                      1 vote
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                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      • Check user message history

                        In streams where there can be as many as 10,000 people in one channel, chat at times can be difficult to moderate with so many messages being sent and keep track of user's behaviour. It would be helpful if mods or the streamer could click on a specific username in chat and see their message history. At times it may not be just for one message that may be ban worthy, but just for their attitude i.e. XxReApErxX has only ever chatted to comment on the streamer's bad gameplay. While one message may not be ban-worthy, if this was all…

                        3 votes
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                          1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                        • Place chat window below video.

                          It would be helpful for using Twitch in a portrait mode to allow chat to occupy the bottom of the screen. Often while using Twitch I like to snap the window to half of the display, and use the other half for other tasks.

                          Right now I have to pop-out the chat, which is a little clunky.

                          In addition, it would be handy if the divide between the video and the chat was resizeable, so I could make chat bigger or smaller, and have the video automatically resize.

                          3 votes
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                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Spoiler tagging

                            I would love to see a way to conceal spoilers in the chat. That way mods don't have to struggle as hard to police them in blind streams, and chatters aren't as limited on what they talk about when in a stream with a blind streamer.

                            17 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • An official "Regulars" status in stream chats

                              We have many statuses in a chat, Regular Viewer; Moderator; Global Moderator; Broadcaster; Admin and Staff.

                              A level between Viewer and Moderator would be nice to have without a bot to do so, known as "Regulars".

                              Regular status would ideally be given to those who frequent your stream. If you have a Moderation bot, the moderation bot could ignore if a Regular would spam a lot of emotes yet not trusted to have full moderation powers.

                              Regular status would come with a chat badge, being a smiley face. The streamer can individually turn the badge on or off in their…

                              134 votes
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                                21 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                under review  ·  Anonymous responded

                                Thanks for the feedback!

                                Would this be primarily for 3rd party applications/bots?

                                What features would you like to be seen built around this? Let us know in the comments!

                              • IP Ban from channel

                                IP Ban makes it possible to permanently ban a user with the same IP Address, thus not allowing them to crate other account to try and troll/spam, etc.

                                70 votes
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                                  36 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  Anonymous responded

                                  This poses a couple of hard problems. We’ll look for feedback on these points in comments before declining.

                                  1) IPs change. A lot. A broadcaster might lose a significant portion of their audience, and viewers might get confused if there are a lot of banned IPs (such as universities).

                                  2) System load. Looking up a enormous list of IPs to see who is allowed to watch on every single video play is an enormous system load I’m not sure we’re willing to take on.

                                  3) Support costs. “Why can’t I watch X/Y/Z, I don’t know who they are” would come up. Our support isn’t free, and we’d like to be able to focus on issues like passwords, bugs, etc.

                                • 20 votes
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                                    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Let users see a list of channels they're banned from chatting in.

                                    I guess it would make sense to put this somewhere in the User's settings, but it would be convenient for a user to see a list of all channels that they're banned from chatting in. Channels can currently see all the users who are banned from chatting in their channel, but what about a list of channels that have banned the user from chatting in their chats. This would also make it easier to figure out which channels to speak to and try to get unbanned from.

                                    5 votes
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                                      2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Add option to close chat on mobile

                                      Because it's only available on PC and sometimes I prefer to close it when watching certain channels.

                                      1 vote
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                                        0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Rework/redesign Chatter List with options of what to show/not show.

                                        With recent outcries against the innocuous "lurk bots" being seen in the chatter list I had the thought that it may be time to rework the list functionality a bit and provide some options to the broadcaster of what is shown in that list.

                                        This would help the broadcaster (and others looking at the list) to see what they want to see, without unnecessary information that may not be helpful overall.

                                        I suggest the following changes:
                                        * Full rework of the list in functionality and use.
                                        * Offer options in settings on the type of data that is displayed.
                                        *…

                                        3 votes
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                                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Add the ability to embed a specific chat room

                                          Right now you can only embed the stream chat, it would be great to be able to embed a specific chat room.

                                          1 vote
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