1662 results found

1. Please fix the automated VOD muting

   The automated muting of VODs is unevenly applied and mutes too much.

   During a recent co-op stream, me and the other streamer both listened to a song that was posted in one of our chats. My VOD was muted for copyrighted music (which is fair, I'm not disputing that). However, there are two problems with this:

   1. My VOD was muted, but the other streamer was not, even though we listened to the >exact< same song.

   2. Way too much of my VOD was muted. The muted section of the VOD goes on for far longer than it actually played on the stream (and longer than the actual song itself is, too).

   If the muted sections were only when the identified content >actually played<, I'd have no problem with that. I could just cut up the highlights in parts, leaving out the muted section. Before I would do pretty much the same, but uploading my local recording instead to fix the VOD.

   Now my only recourse is to edit out the section from my local recording and re-stream the entire thing.

   The automated muting of VODs is unevenly applied and mutes too much.

   During a recent co-op stream, me and the other streamer both listened to a song that was posted in one of our chats. My VOD was muted for copyrighted music (which is fair, I'm not disputing that). However, there are two problems with this:

   1. My VOD was muted, but the other streamer was not, even though we listened to the >exact< same song.

   2. Way too much of my VOD was muted. The muted section of the VOD goes on for far longer than it actually played on the… more

   68 votes

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2. Import / Export Banlist

   I have been thinking about an easy way to ban multiple banned users on multiple channels. I am thinking especially of names that violate the guidelines or are known to be bot accounts. Especially with regard to followbot and chatbot attacks.
   A Simple Txt-file that you can export and import would be enough.

   8 votes

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3. When appealing muted music on a VOD, add an option for "Claimant Is Not Actually the Copyright Holder"

   I recently had a GB Tetris stream get muted because the copyright bot's song IDing listed "Ikon Ringtones" as the owner of the song.

   I can say with full confidence that "Ikon Ringtones" does NOT own Hirokazu Tanaka's 8-bit rendition of a Russian folk song. And that's been the problem for years - bad actors clowning around with copyright claims for video game music they don't own. Not only do establishments like "Ikon Ringtones" get away with it for using video game music as ringtone options, insignificant nobody DJs have also been known to do it when they sample music from a video game and then streamers get muted for nothing more than playing a video game.

   It's high time Twitch allows us to appeal muted streams based on the supposed claimant clearly not owning the rights to the music, and puts more manual effort into identifying these bad actors and disqualifying them from further copyright claims without definitive proof that they are the owner of the copyrighted work.

   I recently had a GB Tetris stream get muted because the copyright bot's song IDing listed "Ikon Ringtones" as the owner of the song.

   I can say with full confidence that "Ikon Ringtones" does NOT own Hirokazu Tanaka's 8-bit rendition of a Russian folk song. And that's been the problem for years - bad actors clowning around with copyright claims for video game music they don't own. Not only do establishments like "Ikon Ringtones" get away with it for using video game music as ringtone options, insignificant nobody DJs have also been known to do it when they sample music… more

   895 votes

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   62 comments  ·  DMCA  ·  Delete…  ·  Admin →
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4. Acoso

   La noche del 17 de enero, mientras estaba retransmitiendo, sufrí un spam de followers, haciendo imposible la retransmisión debido al constante sonido de las notificaciones, luego continuo el spam en el chat, lo que me obligo a desactivar las notificaciones y activar el chat solo para subscriptores.

   Me gustaría saber si twitch cuenta con alguna protección para estos casos de acoso, y si se podria revisar mi canal y eliminar todas las cuentas falsas(unas 900 cuentas) que desde anoche han aumentado el numero de seguidores ilegales en mi canal.

   2 votes

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5. Secondary Music Volume Control

   First of all, I'm unsure if this in the right section? (please move to right location if not)

   Anyway, we all like watching our favourite streamers right? Some play music and some either don't or play Non copyrighted music for legal/ad friendly reasons.

   I would like a 2nd volume control option on the video player itself that is JUST for music that the broadcaster can stream thier music to.

   Benefit for the broadcaster;

   • Can stream normally and listen to their music without fear of being unable to monetise later. This secondary volume control feed would not be part of archive videos to be able to achieve this. The music would only be in the live video in the moment.

   Benefit for the viewer;

   • Viewer can watch any given broadcaster with the choice of just watching;
   • The casters voice audio
   • Game audio
   • Completely muting music audio should we choose

   I'm not a developer so have no idea if this is feasable or how it would look like to the caster when trying to use such feature, My only request is that Desktop users get this feature first (if it has to be implemented platform by platform)

   First of all, I'm unsure if this in the right section? (please move to right location if not)

   Anyway, we all like watching our favourite streamers right? Some play music and some either don't or play Non copyrighted music for legal/ad friendly reasons.

   I would like a 2nd volume control option on the video player itself that is JUST for music that the broadcaster can stream thier music to.

   Benefit for the broadcaster;

   • Can stream normally and listen to their music without fear of being unable to monetise later. This secondary volume control feed would not be part of archive… more
   4 votes

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6. Account Suspension Feedback

   The appeal for suspension of the account does not receive feedback other than an automatic response. Is it possible to provide feedback on all appeals without ignoring some?

   44 votes

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   13 comments  ·  Suspension Appeal Flow  ·  Delete…  ·  Admin →
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7. When Host

   I've been spending a lot of time at Twitch for the last two years. I see that there are still very important problems that have not improved in time. This is one of the problems: for example, when large broadcasters host small broadcasters at the end of the broadcast, in the small broadcasters' chat room there can be some users who share inappropriate links, make toxicities, and make spam. Small or new publishers remain uninformed in this event. I mean, they can't handle what's going on in the chat rooms. So the broadcasters cannot do their job properly. Foreseeing that this will happen, large broadcasters do not host small broadcasters. İt is a huge impact on the shine of these small broadcasters. This also prevents the development of Twitch.
   
   I mean, create a global moderator group of tight viewers or give more authority to the moderators who came from there. I believe that in such matters it will give a huge positive effect.

   I've been spending a lot of time at Twitch for the last two years. I see that there are still very important problems that have not improved in time. This is one of the problems: for example, when large broadcasters host small broadcasters at the end of the broadcast, in the small broadcasters' chat room there can be some users who share inappropriate links, make toxicities, and make spam. Small or new publishers remain uninformed in this event. I mean, they can't handle what's going on in the chat rooms. So the broadcasters cannot do their job properly. Foreseeing that… more

   1 vote

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   1 comment  ·  Feature Request  ·  Delete…  ·  Admin →
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8. Undelete/restore

   As you might have expereinced, when chat is moving fast but someone needs a message deleted or timedout/banned mods can sometimes missclick due to the fast moving chat, now while we do have the pause chat option this can still happen due to a flinch or a nudge from a pet or someone else, what I am suggesting is an undelete/restore function within the chat for mods.

   If someone was banned by accident or timedout all their messages are purged, but how about when you undo the mistken action you have the option to restore that persons messages within the chat. The undelete would be for single line deletions that were done by accident, this would help get rid of that horrible feeling mods get when they do something by accident since they can fix it easily.

   As you might have expereinced, when chat is moving fast but someone needs a message deleted or timedout/banned mods can sometimes missclick due to the fast moving chat, now while we do have the pause chat option this can still happen due to a flinch or a nudge from a pet or someone else, what I am suggesting is an undelete/restore function within the chat for mods.

   If someone was banned by accident or timedout all their messages are purged, but how about when you undo the mistken action you have the option to restore that persons messages within the… more

   108 votes

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   10 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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9. More Report Options

   I think we need some more options to find a more accurate statement about what we are reporting a stream or a VOD for.

   The last two times I reported someone, I couldn’t find an option for either something along the lines of ”inappropriate material” or ”harassing other users” which I honestly feel are quite normal things one could report another for.

   40 votes

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   5 comments  ·  Report Tool and Flow  ·  Delete…  ·  Admin →
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10. Overhaul Community Guidelines

    I know Twitch CEO went over this at Twitch-con San Diego 2019 with some good pluses towards this better chance. I have no idea when that will be implemented into today's Twitch Moderation, but hopefully sooner rather than later.

    But anyways, some things he did not mention was these ideas and should add-on or I would recommend a complete overhaul on the enforcement.

    • We should be able to see in our own dashboards of previous infractions that are on the account and not removed due to being expired or mistakened suspensions. We, as live streamers, or even users (non-live streamers) should have this access than we taking our own record keeping off the platform (which I still recommend especially when we are incorrectly suspended we'd be unable to view this data, at least with the current method of suspensions). Give examples and details on the community guidelines pages. Yes, I understand you want to make it easy to consume and appealing to read for the masses, but learn from other platforms with their community guidelines. Make videos even, pictures, and visual aids. They work.
    • On-stream violations, like actual violations, should suspend from streaming on their own channel only. Being a guest on another stream should be fine and not a death sentence to another streamer. The suspended streamer isn’t the #1 focus of the stream of course but still apart of the stream. I guess in some cases you/Twitch don’t want to associate with certain levels of suspended streamers and if that level is more extreme then yeah it’s understandable they shouldn’t be a guest on any streams on Twitch. But lower level should be fine. And your dashboard should show this level too for you, as the streamer know to not go onto any streams to be a guest as well.
    • Also you shouldn’t need to take their ability to be a viewer and contribute to the overall communities on twitch and their own. I think an on-stream infraction should be completely separate than off-stream infraction. Off-stream infractions like breaking community guidelines when interacting on Twitch’s platform then suspend their ability to chat i.e. global ban. You and I know, people will always make an alt account to evade suspensions to continue to being twitch user/viewer.
    • The intent thing with Twitch CEO mentioned should actually take place. CEO said if you didn’t have intent, you did not break community guidelines. And a lot of streamers granted did not read or just simply misinterpreted the community guidelines. As Twitch CEO said about safety / moderation is a global department and everyone has different in interpretations, same with live streamers, different interpretations. The suspensions should still exist for violations but it should not be indefinite based on no very clear intent. I’ve seen many live streamers banned because of misreading the context and misinterpretations from moderation. Let the live streamer give clearer context if needed than assuming as twitch moderation.

    I know Twitch CEO went over this at Twitch-con San Diego 2019 with some good pluses towards this better chance. I have no idea when that will be implemented into today's Twitch Moderation, but hopefully sooner rather than later.

    But anyways, some things he did not mention was these ideas and should add-on or I would recommend a complete overhaul on the enforcement.

    • We should be able to see in our own dashboards of previous infractions that are on the account and not removed due to being expired or mistakened suspensions. We, as live streamers, or even users (non-live… more

    12 votes

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    1 comment  ·  Community Guidelines  ·  Delete…  ·  Admin →
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11. adults only, verified

    I'm one of a few hundred people on Twitch who really doesn't want younger kids viewing my streams. The games I play may not be violent, but my language is salty. It is great we have a warning screen, "You know you have to be 18..blahblahblah" happening, but I want to ensure that those who have signed up for an account aren't clicking OK anyhow. I live a PG13 life, and I prefer to have my streams reflect that.

    36 votes

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    1 comment  ·  Community Guidelines  ·  Delete…  ·  Admin →
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12. Remove ban function for mods

    Instead allow mods to ban for 24hours
    Only the broadcaster can permanently ban users

    8 votes

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    6 comments  ·  Enforcement Types  ·  Delete…  ·  Admin →
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13. Viewer karma / reputation system

    A system where trolls / generally harmful viewers get negative karma when they are timeout, kicked or banned from channels. And some positive karma gaining system for viewers who follow guidelines. And then something for streamers to limit bad karma accounts harassing them. IMO could be very useful. Thoughts?

    3 votes

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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14. Add the ability to completely remove bots from your channel.

    For months upon months now I have been facing an issue with an increasing number of bots engaging in View Botting, Host Botting, and follow for follow economies, as well as a startling amount of Analytic Data gathering. It's absolutely disgusting that some of these bot channels are allowed to affiliate, and in one or two extreme cases (Hello, Commanderroot.) even are partners. It's frankly horrifying to me to see the analytic ones allowed to exist specifically.

    We need an ability to remove these things from our channel completely. Banning a bot doesn't do anything if it's still allowed to sit there and gather attention in your chat by existing. I've been accused of viewbotting by their very existence in my channel. But there's nothing I can do because banning a bot is worthless.

    These things gain attention by sitting in streams. Someone looks at the viewlist, takes a look a tthe random viewer doing nothing during downtime, finds the big ol' follow for follow and bot economy. Attention gained. These things damage the community by completely bypassing the point of trying to gain attention yourself as a streamer. It puts an unfair advantage on those who are willing to indulge in dubious, scrupulous activity to grow themselves.

    And most of all, some of these bots scare the **** out of me. There's been plenty of stories of accounts being hijacked, of malicious bots gathering data on streamers and viewers alike. I don't want to have to sit and see bots with an unknown purpose sitting in my channel for months on end during every stream wondering if it's doing something in the background that's going to harm myself or my viewers. I report them all the time to no avail. One of them is even partnered under Twitch and that is an enormous slap in the face to people struggling to grow under the mass of already well established streamers.

    Your lack of response to this is appalling, and we need our own solution to the growing number of bots if you are unwilling to do something about their growth yourself. Give us the ability to not just ban them from the chat, but to completely wall them off from rejoining to even view the chat and gather their data.

    For months upon months now I have been facing an issue with an increasing number of bots engaging in View Botting, Host Botting, and follow for follow economies, as well as a startling amount of Analytic Data gathering. It's absolutely disgusting that some of these bot channels are allowed to affiliate, and in one or two extreme cases (Hello, Commanderroot.) even are partners. It's frankly horrifying to me to see the analytic ones allowed to exist specifically.

    We need an ability to remove these things from our channel completely. Banning a bot doesn't do anything if it's still allowed to… more

    5 votes

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15. make the viewer bots like commanderroot, apricotdrupefruit, etc able to be removed from the viewer list entirely

    Over the last few years there have been more and more of these fake viewers popping into my streams that just sit there and do nothing, they're bots, they don't chat they don't follow they don't do anything but take up space and make it harder to see where my real viewers are. Its tiring and frustrating to know these bots even exist, I want them gone!

    3 votes

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    0 comments  ·  Bots  ·  Delete…  ·  Admin →
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16. How to reduce unwanted users/bots

    Dear Twitch Staff,
    I know my opinion is just a shoot in the abyss and nobody will ever read it. Despite this, I am going to make a small attempt.

    I decided to write this, because I witnessed how a single user with a fake account can force to "expel" my viewers. It was not a regular troll, because he harassed not only the broadcaster (me), but also the normal users in the chat. In addition, he followed me, so he will receive information when exactly I will start a stream. I saw pointless to ban him (even if I did, he could enter with another account), because the normal users already left the stream. Also, I always have a lot of bots which are probably there for collecting personal information.

    After this wall of meaningless words, what should be the solution?
    Difficult question. Banning is not the best option, because this will trigger an attack from such type of unwanted users.

    So, what are the available options?
    1) Everyone who follows/subscribes a streamer, must have his account verified by email. Also whenever the streamer decides, he can add a two-factor authentication restriction.
    2) Enable the streamers to choose whether they want people without accounts to watch their stream or they have to be registered without authentication or registered and verified by email.
    3) Enable the streamers to completely ban registered users that do not have a verified email from the stream (if he has enabled the option to be watched by non-verified accounts). Do not be confused: You can watch a stream with your fake account, but you risk to be removed/banned at any time.
    4) Enable the streamers to choose more limitation options for the chat. A small example of statuses:
    a) Everyone
    b) Followers only
    c) Subscribers only
    d) Users verified by email only
    e) Users with two-factor authentication only
    5) Enable the streamers to choose limitations for making clips. The example from option 4) can be used.
    6) Enable the streamers to ban verified accounts from their channel if they severely violate the Terms and Conditions of Twitch.
    7) In relation to option 6), please take more stringent precautions for accounts that have been reported by verified users and if they have violated the Terms and conditions of Twitch, to be banned and never again to be able to register an account from the same email. An option of appealing can be added, because there is a small chance that people who are not guilty to be banned (like after a severe harassment from multiple users that provoke the victim and they all report him). So, to be applicable, please record in your database all the chats during the stream and whether something happens, to have a prove and see what are the roots of the problem.

    My idea will slightly reduce the unwanted users/bots. The reason not to be harsher is that there is a high risk that the majority of real users may be discouraged to use Twitch and instead of this, to go on other platforms.

    Thank you for reading my seven-storey wall! I would like to read your reply and how to improve the idea, so to have more pleasant experience on twitch and to increase the chance that someone from Twitch Staff will ever read it.

    Dear Twitch Staff,
    I know my opinion is just a shoot in the abyss and nobody will ever read it. Despite this, I am going to make a small attempt.

    I decided to write this, because I witnessed how a single user with a fake account can force to "expel" my viewers. It was not a regular troll, because he harassed not only the broadcaster (me), but also the normal users in the chat. In addition, he followed me, so he will receive information when exactly I will start a stream. I saw pointless to ban him (even if I… more

    2 votes

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    0 comments  ·  Bots  ·  Delete…  ·  Admin →
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17. Block users from following you

    These 4 been following and unfollowing me MANY TIMES and I am tired of it. Twitch needs to make a way to keep any users from following you. I know for a fact these 4 usernames are the same person. I have proof and I have emails they been following and unfollowing me at same time.

    Kirilfrolov847
    MKVTeam
    ChitusNG
    Chitus7

    3 votes

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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18. eliminar seguidores toxicos para el canal

    Hola

    Sugiero poder eliminar seguidores tóxicos de manera fácil de nuestro canal y banear gente con canales altamente inapropiados que infunden odio. El problema de reportalos es que luego pueden tomar represalias de otras maneras. Gracias

    1 vote

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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19. We need an option to restrict the chat to accounts banned from x-number of channels

    If the account was banned from, let's say, 5-10 other channels, it will not be allowed to chat in yours.
    In order to limit the accounts just trying to get ban the fastest.
    Yes, they can create new accounts, but it will limit the number of trolls and hate speech in chat.

    1 vote

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20. Suggestion method for removing copyrighted songs

    Twitch likes to just mute out the whole audio sections from a clip when there is copyrighted music. Which makes that section odd to watch since there is no audio at all. My solution to this would be for twitch to instead of just muting out the segment, they should just take the copyrighted song, and apply an inverted signal to it. So that way, the song would essentially be silenced/ canceled out by the two signals, however, everything else would be fine and you'd be able to hear streamer, any sort of in-game sounds or irl sounds. That way, viewers can still watch clips and hear what the streamer is saying regardless of copyrighted songs or not.

    Twitch likes to just mute out the whole audio sections from a clip when there is copyrighted music. Which makes that section odd to watch since there is no audio at all. My solution to this would be for twitch to instead of just muting out the segment, they should just take the copyrighted song, and apply an inverted signal to it. So that way, the song would essentially be silenced/ canceled out by the two signals, however, everything else would be fine and you'd be able to hear streamer, any sort of in-game sounds or irl sounds. That way,… more

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