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465 results found

  1. I bought a six month subscription to a channel, and three days later the streamer left Twitch for another platform.
    There should be a refund mechanism of some kind for situations like this - money back for the months remaining, store credit, transfer the sub to another channel - anything.

    13 votes

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    3 comments  ·  Other  ·  Admin →
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  2. I would really like Twitch to explain why they are hiking the price of Turbo while not providing any type of upgrade to the service. All of a sudden its ok to increase the cost by up to $3 for absolutely no reason? Please explain why all of a sudden you need another $3's from everyone using Turbo monthly? Will this upgrade the quality of the service or is this just another attempt to line the pockets of their highest management?

    2 votes

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    0 comments  ·  Turbo  ·  Admin →
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  3. Give moderators and editors the benefit of being flagged as "subscribed" to the channel they manage; because why do I have to watch ads while I'm working?

    3 votes

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  4. A while back, the ability to gift subs instantly appeared alongside the selection to gift out subscriptions. Then it disappeared for a while... then it came back again recently! The ability to gift subs instantly helps expedite the process of randomly gifting out channel subscriptions which is fantastic for when you want to frequently give out a small amount of subscriptions.

    However, this is also a potentially destructive user action as a simple misclick can lead to an accidental charge of anywhere up to 499.00 USD, or even higher if a typo is present in the custom quantity input.

    Since…

    24 votes

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    4 comments  ·  Gift Subs  ·  Admin →
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  5. Many people have already complained about how users who don't follow the channel may be selected for this, and this is a good point. As a user that sometimes consumes Twitch content, it's pretty awkward that I follow channels or I just simply watch them without following and then I suddenly receive gift subs so I have to cancel that subscription with hopes of the guy who gave it to me to get his money back. But that's NOT the unique point!

    Let's consider somebody who just starts following a channel just two minutes ago and somebody gifts a subscription…

    1 vote

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    1 comment  ·  Gift Subs  ·  Admin →
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  6. Please make it easier to withdraw support for streamers who stream anti-LGBTQ+ and antisemetic games such as Hogwarts Legacy. Thanks.

    2 votes

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    2 comments  ·  Other  ·  Admin →
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  7. Currently, Canadians pay $6.99 per sub, which on average is 50 to 70 cents more than our American counterparts. In addition as of July 1, 2021, Canadians are forced to pay up to 13% in taxes on top of this inflated sub price. Local sub pricing for Canadians would help mitigate the additional taxes on our sub purchases, as well as likely increase the number of creators we can sub to.

    231 votes

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  8. Streamers would be able to offer a bundle where you sub to 2 or more channels at once for some small discount on full subs, or those channels split the revenue depending on how they setup the split, obviously channels involved would have to agree to be in the bundle.

    Examples
    A streamer and their alt
    A streamer and their partner
    A streamer and another streamer they want to support
    Org or twitch team members

    As it would be one viewer buying, the cost to twitch shouldnt be higher as the viewer still only has one pair of eyes. The…

    2 votes

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  9. Do NOT display this to creators. This will lead to resentment from creators towards viewers and it’s really nobody’s business why someone chose not to opt for recurring subs

    136 votes

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    7 comments  ·  Other  ·  Admin →
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  10. In discord the sub integration for emotes is an amazing feature, but having 5-however many frozen animated emotes in the server quite annoying. Should work with discord to fix this issue or remove animated emotes (as part of integration) if they aren't going to work properly. I don't like having broken emotes in my server, but I want subs to have access to my twitch emotes.

    5 votes

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    0 comments  ·  Other  ·  Admin →
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  11. I don’t want to charge it to Apple ID, I’m able to sub with a card on desktop but why can’t I on mobile? Seems irrational to require different payment methods depending on the platform

    1 vote

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    0 comments  ·  Mobile Subs  ·  Admin →
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  12. I am a regular Twitch consumer. I watch Twitch mostly on my PlayStation 5. The experience on the app is however, not as satisfying and flawless as in other devices, such as PC or mobile. There’s so many ads that play throughout streams, and there is zero way to subscribe to the channel you’re watching. It is not the most convenient thing to log into your PC or mobile just to subscribe.

    Overall, I think you should be able to access these things on the Twitch PlayStation app: Subscribe to a channel in all tiers, subscribe to Twitch Turbo, collect…

    5 votes

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    0 comments  ·  Turbo  ·  Admin →
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  13. Change the reset time to a fixed hour, instead of the hour you hit the sub button.
    For instance:
    You sub Jan 1st at 21:00. A month goes away. It's Feb 1st. You try to sub in the morning but you cant do it until 21:00. And that day you cant sub during night.

    Just make it count on the day, so you can subscribe Jan 1st at 23:55, and then Feb 1st at 1:00

    1 vote

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  14. Twitch TURBO prices are now high enough to make them a "considered purchase" as someone who has recently used and benefitted from the Turbo subscription, and then contributed to content creators through bits or other means I now find myself in a position where the Turbo price (UK) no longer offers value for money, streams now present me with multiple ads, and my natural reaction is to look elsewhere. Please put the Turbo subscription prices back as they were, I believe you will (continue to) lose users otherwise.

    1 vote

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    0 comments  ·  Turbo  ·  Admin →
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  15. So everyone knows that ads are not fun to watch. So I feel like every streamer should be able to turn of the preroll ads without having to play ads every hour. I know that that if this would happend twitch would have to advertise in some other way. So what if you turn of regular ads and have more small ads at the bottom or maybe even put a ad in the chat so they cant see the chat untill the ad is over. But at least remove preroll ads for everyone.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. I prefer to subscribe on my own, a month at a time for certain streamers. It's a bit of a bother to subscribe, which feels good, but then immediately go back into my account, find the sub and cancel subscription because I don't want it to be recurring, which feels bad and seems unnecessary. Please add "One time only" to the drop down menu which currently ONLY offers recurring choices.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  17. I am aware that this has been suggested more than once before. If I recall reading this right: Twitch has elaborated that the Turbo sub fee would not cover the costs of transcoding for Turbo subs... Back when the Turbo sub fee was $8.99. It's going up shortly to $11.99 in the USA with no additional features to justify the price hike. Give Turbo subscribers transcoding options, YouTube offers it for FREE.

    1 vote

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    0 comments  ·  Turbo  ·  Admin →
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  18. I would like to have an optional feature for supporting the streams that I watch which I'll call "pay per hours watched". With this optional feature, I could purchase blocks of hours at a certain rate (say 100 hours for $15 where $10 is for streamers, $5 for Twitch). The streams I watch then get a cut depending on how long I watch. If I watch streamer ABC123 for 2 hours, they get $0.20. If I watch streamer DEF456 for 3.5 hours they'd get $0.35. I would get a custom badge to indicate that I'm using the "pay per hours…

    2 votes

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  19. When paying for a sub on our channel, our followers could add our tax information to the invoice to be able to declare it as an expense. This would make many more channels give away subscriptions to other viewers.

    1 vote

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  20. You have no way to cancel subs outside of a hard to find management page. Definitely intentional. Disgusting business practice.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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    More Info Needed  ·  Ana responded

    Right now you click on your profile image and then "Subscriptions" on the drop-down menu to access all active subs. How would you improve this? Thanks.

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