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Subscriptions

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  1. I keep getting gift subscriptions from channels that I’m not even following, even though the setting to stop these is turned on.

    Whilst it’s nice to be randomly gifted a subscription, i may only watch that streamer once and never actually watch them again.

    I don’t understand what the actual issue is and why it keeps happening?

    4 votes

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  2. I'm classifying this as a "bug", since it makes the notification emails less-than-useful, and would be an extremely easy thing to fix!

    The problem is that subscription reminder emails do not mention the channel name in them! I have many subscriptions, and trying to find the one that is about to renew is almost impossible. (Related issue: I can't sort my channel subscriptions page!)

    Please just include the channel name in these reminder emails, thanks!

    3 votes

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    1 comment  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  3. hello, if someone can answer this I would like, I have opened twitch I have given resub and I was already subscribed to a channel that does not exist and has not given a sub at any time, does anyone know what I can do?

    2 votes

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  4. As subject, the auto re-sub feature shall be stopped work during channel has been banned.
    As audience, we don't know when we followed channels were been banned and we would not consider to cancel the auto re-sub setting at first time.
    We will notice which should be canceled when we got notification from Credit card company or any money deduct message.
    That's not good for audience since we would not known when followed channel would be unbanned. and Twitch still takes our money every month but we cannot see followed channel all the time.
    Please take serious consider of my…

    2 votes

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  5. I am T3 subbed to a channel. If I cancel my subscription I can keep the benefits until the month is over.
    If I now decided to resubscribe within that time period (before the old subscription is over) a message appears in the channel, saying that I resubscribed but with Tier 1. But neither did I resubscribe, nor was it Tier 1. I just cancelled my cancellation :)

    This could lead to sub spamming, since I can cancel my sub and resub as many times as I want in that time period, but it would probably make a message appear…

    1 vote

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  6. le doi a comprar una sub y me dice que no es posible me podeis ayudar?

    1 vote

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  7. mi subscripción figura como renovada en un canal antes de tiempo, saliendo incluso la alerta en directo.

    1 vote

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  8. PT/BR:
    Neste comentário estarei relatando um Bug no sistema de subscrição da twitch no qual o usuário pode estar adquirindo uma subscrição de forma gratuita, de fato o usuário não estará pagando R$ 0,00 reais, no caso o mesmo irá adquirir a inscrição no canal desejado por meio do Google play, logo após receber o beneficio de inscrição no canal desejado, o mesmo usuário pode realizar o pedido de reembolso pela google play, desta maneira o usuário recebe o seu dinheiro de volta na mesma conta em que realizou o pagamento, porém a inscrição permanece no canal escolhido desta maneira…

    1 vote

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  9. Why is that during stream, you can clip; but when you clip from a past stream, there are errors?!?!

    1 vote

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  10. Recebi em minha ultima stream um sub prime, apareceu o sub prime no feed de atividades, porém no resumo de transmissão fala que não recebi nenhum Sub e também na parte de financeiro do analitics não caiu o dinheiro

    1 vote

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  11. Ben sevdiğim bir yayıncıyı yanlışlıkla takipten çıktım ve tarihin yeni olmasına üzüldüm arkadaşlarımda da oldu bazı kişilerde ilk takip tarihinin geçerli olması güzel olur

    1 vote

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  12. I Made the Affiliate Choice Wrong, I want to do it again but it's not working.

    1 vote

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  13. 1 vote

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  14. Unable to upgrade sub tier when subbed using mobile

    1 vote

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  15. In my channel's stats i can see more than 200 followers added during the last 3 days, but i stay locked to 14, 6 news on today stream resume but always 14 on the channel, pls fix it !!

    1 vote

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  16. Eu vou tentar dar sub mas não consigo aparece que vocês estão tentando resolver o problema

    1 vote

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  17. mi sono abbonato a un canale twitch e non mi da lo stemma.

    1 vote

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  18. i Can't realize the subscription again in the same streamer with prime, for the app.

    1 vote

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  19. Eu utilizo o meu prime pra apoiar o meu criador de conteúdo favorito, porém por alguma razão esse mês eu fui inscrito em um canal que eu nunca vi na vida, e eu tenho certeza que eu nunca cliquei em dar sub prime naquele canal, o que eu posso fazer quanto a isso?

    1 vote

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    0 comments  ·  Bugs  ·  Flag idea as inappropriate…  ·  Admin →
  20. Twitch support was great btw. I was on a channel and saw free sub message on popup and I was thinking maybe I earned it with hours watched, well I clicked it and it used by prime sub without adequate warning, imo. Naturally, I could not then spend my prime sub on the channel I normally do. That popup and lack of warning really upset me today, and I feel like it is almost fraudulent representation. If it said free with prime that would be different, but didn't say anything about that when it popped up, so frustrated. Please fix…

    1 vote

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