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4 results found

  1. It is horrendous that you have decided to not include gift subs in Subtember this year. That was the driving force behind the success for creators (and therefore Twitch) in prior years.

    Please reconsider this immediately and stop pulling revenue-driving opportunities from your creators and those who pay for the platform to exist.

    43 votes

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    4 comments  ·  SUBtember  ·  Admin →
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  2. This is VERY frustrating. The stupid bright yellow banner "Celebreate SUBtember" is appearing on EVERY STREAM I visit in my browser and has been for days (of not longer). I already opened a ticket (under an unrelated category, discussed below) with the help team and they blew me off and said to post here. This is ridiculous, especially given another person reported this and was directed to talk to the help team. I formally request a manager investigate this issue and also find out why it's not being addressed/fixed.

    Note my initial report ticket was: [ ref:00D1UDqTT.5006e22lVEL:ref ]

    2 votes

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    1 comment  ·  SUBtember  ·  Admin →
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    Hi,

    The banner shows up on channels to remind users about the event. Once dismissed on that channel, it doesn't show again on that very same channel. With that being said, what would be your proposed suitable alternative? Thank you.

  3. It would be nice if there was an announcement of the Subtember event on each channel, near the Subscribe button. When you click on the announcement link, it will have a summary of Subtember benefits. You can click on a link to go to a Subtember help page that gives more information.

    2 votes

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    0 comments  ·  SUBtember  ·  Admin →
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  4. I have questions about SUBTEMBER. When we subscribe to any streamer in excess of 1 month (like we buy a three month sub or a six month sub) the streamer isn't notified or there isn't a proper notification for it, but its on our receipts.

    Is there a reason behind this?

    1 vote

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    0 comments  ·  SUBtember  ·  Admin →
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