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Subscriptions

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  1. The current management for your active subscriptions is fractured and not easy to manage. This should be improved by merging Mobile Subs & Desktop Subs into one easy to manage interface.

    • Let supporters cancel, renew, upgrade or downgrade their active subscriptions from the same interface whether they are on desktop or the mobile app no matter which source the subscription was originally created.
    • Allow supporters to change their payment methods for each subscription individually without needing to first cancel the subscription and for the same token above, by not forcing them to manage subscriptions from two different locations.
    • Offer the…
    15 votes

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    2 comments  ·  Mobile Subs  ·  Admin →
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  2. So people will often "gift a sub to the community" that all fine and dandy. but I go to other streamers, and maybe i'm a bit short one month and skip my re-sub... and i'm sure other people do too, or discover a stream they like and want to support them in a financial way.... and maybe they don't want to gift a sub to someone else... this is where i think my approach will be great... when you go to the screen to do these actions [buy yourself a sub, or gift a sub] there should be an option…

    1 vote

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  3. A few months ago I paid my monthly subscription in my girldfriend's channel, everything fine at this point, but two days later the subscription was removed from me, and this is not the only case, in other channel I tried to give a subscription but i couldn't, I was pretty sure my bank acount was not empty, and a message said to me "Actually this user can not receive gift subscriptions". This error is not happening just to me, and it's very important to fix this bug, because I need to pay again the sub and i didn't get a…

    1 vote

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    0 comments  ·  Bugs  ·  Admin →
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  4. Can we allow people to sub at tier 2 and 3 on the mobile app?

    2 votes

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    0 comments  ·  Mobile Subs  ·  Admin →
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  5. 1 vote

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    0 comments  ·  Gift Subs  ·  Admin →
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  6. Aside from not having the option to purchase the Turbo subscription annually, the biggest downside for international users (like me) is the lack of options to pay in our own currency. Once we've paid to convert to USD, PLUS the conversion costs, it gets a lot more pricey than $8.99. My last short stint with Turbo was costing me $13.55 a month. That's far more than I pay for Prime. I'm going to want a whole lot more than just ad-free service for that amount.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  7. While Gifted Subs are a great way support a channel they typically result in low retention rates.

    The idea is that the recipient of a gifted subscription will have the option to renew that subscription when it expires for one month at a discounted rate.

    This will help increase retention by incentivizing gift recipients to convert to full-time subscriptions, which will ultimately lead to more revenue for both Twitch and content creators.

    2 votes

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  8. Purchase subscriptions at a discount by buying in bulk.

    5 subs at 20% off

    10 subs at 25% off

    15 subs at 30% off

    20 subs at 35% off (for the whales)

    Optionally add 1% more discount for each additional month purchased up front, up to 5 months.
    Optionally enroll in auto renewal, discounting renewal price.

    Subscriber picks subscriptions from a list of partners.
    Partners can opt in or out of this feature.

    Partners can come together to create their own sub packs at their own discount

    OTK pack, Shroud pack, XQC pack, etc.

    For a lot of people, subscribing…

    1 vote

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  9. While I understand it’s a nice thought and supports the streamer, I usually lurk in the channels I follow. I suffer anxiety and I’m painfully introverted and I don’t want to feel obligated or pressured into a subscription or into having to interact with people. I know people want to support their favorite streamers but please have an option for us anxious people to block gifted subs for followed channels (as well as the already existing option for unfollowed channels)

    60 votes

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    23 comments  ·  Gift Subs  ·  Admin →
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  10. Often channels are hit by viewers who are currently being shown video Ads such as Prerolls, or during a commercial break sending complaints to the chat about ads they are currently watching - which disrupts the flow of conversation in the chat, and the experience for viewers who are not currently watching ads.

    The suggestion is to take away the option for users to type messages into chat while preroll advertisements are still being shown.

    And give channels an optional setting to limit the ability to Chat to Ad-Free users (Turbo Users and Subscribers) And VIPs/Moderators which would be applied…

    1 vote

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    0 comments  ·  Turbo  ·  Admin →
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  11. Every month when my prime subscription expires, I am forced to watch ads while the subscription menu says that my prime subscription will be available today. I have to watch ads, disrupting the stream, just because the prime subscription expires before it renews. It is a horrible user experience for prime users because the prime subscription curiously expires exactly one month after activating it, yet it renews later than one month after activating it. The event that causes the prime subscription to end after 1 month should also trigger the event to renew the subscription so prime users are not…

    2 votes

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  12. Hello there; Let's subscribe to teams, for example, watch "BBL" streamer without ads.

    1 vote

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  13. 1 vote

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    0 comments  ·  Turbo  ·  Admin →
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  14. I am a Twitch Partnered streamer, I have 3 lifetime subs, they are 3 of the most important members of my community hence why I gave them these lifetime subs, I think it's really sad that each month they're not able to SHARE that subscription like a normal sub, they're super important members of my community, they deserve to get to share that message/sub like everyone else!!!

    24 votes

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  15. I think it is an absolute joke that you would collect a monthly sub fee from a suspended channel. Greed at its absolute finest. I should have caught it sooner and that is my fault, but c'mon. I thought maybe you wouldn't be desperate for an extra $6 a month. Your server sucks anyways. Good day!

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. However, I would like the option to not accept gift subs. There are lots of channels that I follow, but don't watch. Gift subs would be better suited to people who want to participate in channels.

    2 votes

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    0 comments  ·  Gift Subs  ·  Admin →
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  17. Some streamers produce streams much more or less frequently than others, and the value and amount of content offered to the viewer that they can watch in exchange for the same whole Month's subscription is massively more or less, and full month subs are difficult to justify for viewers who watch many different channels - a few highly active, but others with much less frequent stream schedules.

    It doesn't seem correct that those channels who stream a few days a month have the same minimum Subscription cost per month overall to Sub to the content as those channels we can…

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  18. Recently have seen a lot of crossover events of streamers on other people's streams, I think there could be an opportunity for something like a one dollar 24hr or 72hr subscription that acts simply to remove ads for a short time. This mainly stemmed from me jumping around to multiple different streams when watching the different sh**camp events, where i don't wanna pay for a sub for 8 different creators, but would be willing to pay 1$ to have a temporary break from ads for that days event or so on.

    2 votes

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  19. have € in my wallet but cant subscribe to Turbo because you only take $

    pls let me use my wallet for Turbo in Europe too
    best in all regions for all people

    thank you

    1 vote

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    0 comments  ·  Turbo  ·  Admin →
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  20. Since $100 is too high for some countries like Turkey (1860₺) I think payout tresholds should be less depending on the country. It's hard to fill in Turkey, I've been trying for THREE YEARS to get a payout.

    Subs are 10 liras here and we get 2.50 liras per sub. When the math is done, the streamer should get around 744 subs to be able to payout the minimum amount.

    You should have 62 people to sub every month for a year straight to payout.

    It's not helpful at all.

    1 vote

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