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643 results found

  1. The Partner Plus program is a great step in the right direction for creators on Twitch and I am grateful for the opportunity for a 70/30 split.

    However, this program should include gift subscriptions.

    The requirement of “a sub count of at least 350 recurring paid subscriptions for three consecutive months” is only achievable for a small percentage of streamers, even those with a high CCV that qualifies them to be in the top 1% of the platform. It is not only difficult to achieve for even those dedicated to Twitch, but having this requirement may even discourage gift subscriptions…

    1,590 votes

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    132 comments  ·  Gift Subs  ·  Admin →
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  2. 在圖其的系統中無法訂閱任何人
    顯示抱歉,現在無法完成付款。請稍後重試,或聯絡 Xsolla 客戶支援。 錯誤 3032

    2 votes

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    0 comments  ·  SUBtember  ·  Admin →
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  3. Androidのアプリ版だと現状サブスクのティアを選択することが出来ないように見受けられます。
    現状一番下のティア1しかアプリ版でサブスク加入したときに選択ができないと思います。
    アプリ版でも選択出来るようにしてくれると嬉しいです!

    2 votes

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    0 comments  ·  Mobile Subs  ·  Admin →
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  4. Monthly recaps for subscribed channels don't show statistics anymore.

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
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  5. I remember that my account used to have the option to gift 1,000 subscriptions at once, but I don't know why it's gone now, and the limit has been changed to a maximum of 200. But some of my friends still having the 1,000 gift opion. I find this a bit inconvenient. Will the limit be raised back to 1,000 in the future?

    2 votes

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    0 comments  ·  Gift Subs  ·  Admin →
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  6. I’ve been dealing with about 6 months of reminder emails coming in AFTER the payment has been taken.

    Turbo and subscriptions included. The most recent reminder email came in FIVE(5) HOURS after the payment was processed, leaving me no option but to subscribe for another month before cancelling.

    Reached out to twitch support and all I’m getting is auto responses on “how to cancel a subscription” and “no refunds”

    While still sending emails LATE! My community has had the same concern, this is going to put some people into overdraft because they didn’t have enough notice to cancel or make…

    4 votes

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    1 comment  ·  Bugs  ·  Admin →
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  7. je me suis désabonné au service et je continu de payer quand même pour un service non voulu !!!!!

    2 votes

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    0 comments  ·  Turbo  ·  Admin →
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  8. Streamers should be able to have a Partner Plus browser source to put onto a stream overlay like they can with subs, followers, and bits.

    Currently, the tracker can only go on your channel, with no option to add it as an overlay to streams.

    Since Plus is a real goal that many streamers are now going for, I think it would very nice to be able to have that visual representation

    2 votes

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  9. Hey I think it would be nice to allow refunds for the Turbo Trial within 24 hours of forgetting to cancel it and having it auto renew. That would be a lot more appropriate and in line with pretty much every other online service in the entire world.

    5 votes

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    3 comments  ·  Turbo  ·  Admin →
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  10. When someone raids, have a time frame where gifted subs are prioritized to those who came from the raid.

    2 votes

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    1 comment  ·  Gift Subs  ·  Admin →
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  11. I was watching a streamer when they started a sponsored segment. The sponsor was contributing 50% off subs during the segment, so I gifted 5 subs. I didn't notice until later that I had been charged regular price for these subs, and they did not count towards the sponsor's gift sub limit, because I had never refreshed my browser page.

    Viewers also noticed that the "Subs Remaining" count did not refresh either. Each viewer, and also the streamer, had to refresh their browser to see how many discounted subs were left, causing confusion when people saw different numbers remaining.

    The…

    3 votes

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    1 comment  ·  Gift Subs  ·  Admin →
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  12. I noticed that on the subscriptions page there is a text link next to the gear that says "Cancel Subscription". For streamers who have changed their name this link goes to the old name and not the current name. Their new name could be Joebloe but the old name was josephbloseph. The link works but streamers might not want the old username exposed.

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
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  13. You failed to do the right thing and give me a refund despite not notifying me that the subscription was about to renew, which is legally required in the US. You could do the right thing, like many banks and credit card companies would do, and offer a one time refund as a courtesy. This would eliminate any friction between you and your users by giving them a small bit of leeway in the event they sign up for a trial and forget about it.

    At the very least, implement a warning about upcoming renewals, as you are supposed to…

    4 votes

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    0 comments  ·  Turbo  ·  Admin →
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  14. The two options currently available suck for viewers (and thus creators) because "Total Subs" will go up/down as prior subs expire, which makes the community progress feel like suddenly going backwards. And "New Subs" doesn't allow someone to resub and actually contribute to the goal.

    We need a combination of sorts, perhaps a "Target Subs" where it counts any new or resubs and only counts UP, without falling down when a prior sub expires.

    7 votes

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  15. You’re scammers, what company doesn’t allow refunds. Actual scam artists and I won’t be using twitch anymore.

    2 votes

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    1 comment  ·  Turbo  ·  Admin →
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  16. I see the notice that this uservoice site is for ideas only.
    Well, considering Support didn't hep me at all, and in the response they sent me this link, I will be voicing my thoughts.

    It seems to me that twitch support is probably AI. I opened 5 tickets and just got the same reply. "Most purchases are non-refundable..." That's the thing though, I didn't purchase anything. I was gifted a year long sub and when the gift sub ended, I started getting charged and didn't realize it. And support didn't help me at all. It's extremely shameful. Apparently partners…

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  17. Streamers currently have the ability to revoke Founder badges from their Founders. This is a permanent irreversible action. They can perform this action for any reason they like.

    THIS SHOULD NOT BE POSSIBLE WITHOUT GOOD REASON.

    A Founder badge is not a cosmetic perk - it's a historical marker of loyalty.
    It signifies being one of the first to support the potential of an individual, believing in someone.

    A Founder who disappears for years? Still a Founder.
    They're not an active role, they're a timestamp in the body of the channel.

    Removal of Founder badges should be limited to behavior-related…

    3 votes

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  18. Das Clips rausschneiden aus der Stream Wiederholung ist zwar eine Coole Sache, ABER!… Ich habe ein Iphone 15 Pro Max, und wenn ich Clips zuschneide (Gestapelt) Laggt das total, Video sowie Ton oft nicht Synchron.. oder auch wenn ich alles so platziert habe wie ich es wollte wie zb. Cam oben, Game unten bei gestapelt verschiebt sich das im Nachhinein wenn man es abgespeichert hat!
    Bitte um Überprüfung und Korrektur damit diese funktion einwandfrei läuft.

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
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  19. Hear me out. We add back the notification when you're gifted a sub in another channel so IDK maybe I know when I have a sub. You didn't have to remove that from the activity feed in the first place and it honestly ****** me off that every update you remove features to add more advertising

    2 votes

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  20. Need the ability to select who receives multiple gift subs the same way you can select who receives a single gift sub. Its kinda dumb that you can select a specific user one ur gifting 1 sub, but not multiple? Or am I stupid and its already a thing and I just don't see it.

    11 votes

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    2 comments  ·  Gift Subs  ·  Admin →
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