383 results found

1. Pay subscriptions and tax relief.

   When paying for a sub on our channel, our followers could add our tax information to the invoice to be able to declare it as an expense. This would make many more channels give away subscriptions to other viewers.

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   0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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2. You have no way to cancel subs outside of a hard to find management page. Definitely intentional. Disgusting business practice.

   You have no way to cancel subs outside of a hard to find management page. Definitely intentional. Disgusting business practice.

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   More Info Needed  ·  AdminAna (Admin, Twitch) responded

   Right now you click on your profile image and then "Subscriptions" on the drop-down menu to access all active subs. How would you improve this? Thanks.

3. Turbo Price in Korea

   As everyone knows, one of the key features of Twitch Turbo is the ability to store VODs for up to 60 days. However, in Korea, all VOD services such as VOD creation and viewing are not available. This is a decision made by Twitch, and users are uncomfortable, but they have no choice but to endure it. In addition, viewers can only select up to 720p of streaming quality with transcode applied (previously, it supported up to 1080p).

   In this situation, Turbo pricing in some countries has recently been revised. When I checked, Korea had a limited function, but when converted to KRW, it was comparable to neighboring countries or even cheaper in some cases.

   I'm in a limited situation like Korea in other countries, but I don't know if they use turbo at a similar price to other countries. However, I think that the price policy of turbo should be different in Korea or in other countries where you have to use turbo with limited functions. What do you guys think?

   As everyone knows, one of the key features of Twitch Turbo is the ability to store VODs for up to 60 days. However, in Korea, all VOD services such as VOD creation and viewing are not available. This is a decision made by Twitch, and users are uncomfortable, but they have no choice but to endure it. In addition, viewers can only select up to 720p of streaming quality with transcode applied (previously, it supported up to 1080p).

   In this situation, Turbo pricing in some countries has recently been revised. When I checked, Korea had a limited function, but when… more

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   0 comments  ·  Turbo  ·  Delete…  ·  Admin →
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4. idea for Better Turbo benefit for streamers

   I don't like ads and I don't really like serving ads to my viewers.
   But Twitch as a platform needs to make money and logically cannot exist without such a revenue stream.

   But what if I could pay to covers the cost, at least partially or up to a certain amount of viewers?
   I find that Twitch Turbo is rather well poised already for this, at least price wise, sitting at about the same price point of 4 separate tier 1 subscriptions.

   The idea is, that as a streamer, having Twitch Turbo would mean that the streams they do would be ad free until they have above 4 viewers.

   I think this is also a good idea, if Twitch intends to have more expensive tier's of Turbo, like with subs, because it could scale the ad free threshold based on tier pricing.

   Now I understand if this is not logistically variable for Twitch to do and also I understand if pricing would have to change to match this benefit.
   But, if this is possible, I believe it would be of an extreme good value for smaller streamers or new streamers looking to find an audience while not having to serve ads to anyone.

   I don't like ads and I don't really like serving ads to my viewers.
   But Twitch as a platform needs to make money and logically cannot exist without such a revenue stream.

   But what if I could pay to covers the cost, at least partially or up to a certain amount of viewers?
   I find that Twitch Turbo is rather well poised already for this, at least price wise, sitting at about the same price point of 4 separate tier 1 subscriptions.

   The idea is, that as a streamer, having Twitch Turbo would mean that the streams they do would… more

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5. Why can't we set our own sub prices on twitch

   So as you know on Youtube when you become a partner you can actually set your own membership prices. I always wondered why streamers on twitch couldn't. I would love to make my subs only 99 cents here in the US, that 5 dollars could honestly go anywhere. It would be nice because I don't want my community paying me that much

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6. Twitch Turbo Support Individual Creators (only 2)

   Regarding twitch turbo,

   You currently get 2 free emoticon rows from twitch automatically, but one of my least favorite things about suggesting turbo to my viewers is the fact they get no emotes/badges of streamers.
   I think its a good idea to allow someone to "subscribe" to 2 users emotes/badge because turbo is the cost of 2 subs regardless.
   Possibly have it so that if a streamer does not have ads running (only pre-rolls) you cannot subscribe to their emotes/badge because you will not financially support them without the ad breaks.

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7. Enable Multi-Month Subscriptions for Turbo

   PROBLEM
   At this time, Turbo is only available on a monthly recurring basis.

   BACKGROUND
   However, Subscriptions are available in month, 3 months, and 6 months renewal increments. (This phrasing is pulled directly from the Subscription panel on Twitch. Who does your copy? Anyways…)

   PROBLEM PART TWO
   This discordance in user experience is confusing.

   ASK
   Bring feature parity to Turbo.

   IMPLEMENTATIONS

   Full Feature Parity with Subscriptions - Turbo renewal periods would be: month, 3-month, 6-month and offer the same 10% and 15% discounts

   Industry Parity - Monthly or Annual renewal, with a discount equivalent to 2 months on the annual plan ($5/month or $50/year)

   PROBLEM PART THREE
   Turbo has not provided users value for quite some time - and that is prior to the price increase. Many Turbo users do not benefit from VOD storage, since they do not stream. Additional global emotes are worthless. Name colours… yeah.

   The price increase will lead to Turbo cancellations - the very least Twitch could do is to enable multi-month purchasing to allow users to save some money.

   CLOSING COMMENTS
   Directly asking users to create a UserVoice Suggestion for this issue, or any specific issue, is nothing short of asinine.

   If Twitch is aware enough of a problem to voice it to the community - the community does not need to submit a UserVoice suggestion.

   PROBLEM
   At this time, Turbo is only available on a monthly recurring basis.

   BACKGROUND
   However, Subscriptions are available in month, 3 months, and 6 months renewal increments. (This phrasing is pulled directly from the Subscription panel on Twitch. Who does your copy? Anyways…)

   PROBLEM PART TWO
   This discordance in user experience is confusing.

   ASK
   Bring feature parity to Turbo.

   IMPLEMENTATIONS

   Full Feature Parity with Subscriptions - Turbo renewal periods would be: month, 3-month, 6-month and offer the same 10% and 15% discounts

   Industry Parity - Monthly or Annual renewal, with a discount equivalent to 2 months on the annual plan… more

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8. Turbo Regional Pricing

   Please Twitch, explain why Turbo will cost $11.99 in USD and £11.99 in GBP. I live in the UK and so, according to current market rates, that means I'll pay 23% more for Turbo than someone in the US. That can't be right. Did you math wrong or something?

   If I consider the old price of Turbo as well, then overall, this is a 64% price increase without any improvements being offered once the new rate takes effect. Could I perhaps get 100 days of VOD storage to go with that price hike, hmm?

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9. Turbo

   I would really like Twitch to explain why they are hiking the price of Turbo while not providing any type of upgrade to the service. All of a sudden its ok to increase the cost by up to $3 for absolutely no reason? Please explain why all of a sudden you need another $3's from everyone using Turbo monthly? Will this upgrade the quality of the service or is this just another attempt to line the pockets of their highest management?

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10. サブスクライブのティアのON/OFFの選択可能な機能の実装

    サブスクライブについて1つ提案があります。
    配信者によっては、視聴者に高いお金を払ってもらいたくないと考える人もいます。
    現在はティア1～3まで自動的に機能がオンになっていますが、ティア2やティア3の機能をオフにして設定ティア1のみにする。もしくは、ティア1～2のみを設定してティア3はオフにすることができる、という機能があれば良いと思います。

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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11. Minimum Payout For An Individual Subscription Regardless of Country of Purchase

    I'm a Twitch affiliate as of the last year or so. I'm in the U.S. and I got my first few subs locally, resulting in a $2.36 payout for each one. Recently, a follower from Turkey has subscribed to me at tier 1 $4.99. He was also generous enough to gift 2 other subs to the channel. If added up it totals $14.97 in which case I would get $7.48 before exchange rates, taxes, and any other bank fees. After the stream, I went to the earnings page on my dashboard to find that I was only receiving FIVE CENTS PER SUB. Yes that's correct, I ended up with 15 cents USD for the paid sub and the two gifted.

    I fully understand that a purchase coming from anywhere but the U.S. will result in a different, possibly lesser payout. I also understand that Twitch is not responsible for taxes and the value of currency. What I don't understand is how Twitch could not have a minimum amount paid out for each subscription. This situation has me really upset and frustrated. How am I supposed to feel good about the job I'm doing or even want to continue with what I would say is an offensively small amount of money. I'm very disappointed in Twitch, and I feel betrayed in a way. This to me is completely unacceptable and something better could be done.

    I propose implementing a minimum payout for each sub purchase based on the factors listed above. In my case I would like to see no less than $1 with each sub, which I believe is very reasonable and very doable with a company as big as Twitch. With gaming only getting more popular and more streamers on the rise, it makes me sick thinking about how much money is not ending up where it should, which is with us, the streamers, the ones who often go live just as much as we work regular jobs.

    I love the idea of Twitch, I've loved streaming on the platform, I love spreading positivity and connecting with people around the world. Although a little disheartened seeing this happen, I will not stop creating as it gives me an outlet. Also, thank you for giving us the opportunity to voice these concerns.

    I'm a Twitch affiliate as of the last year or so. I'm in the U.S. and I got my first few subs locally, resulting in a $2.36 payout for each one. Recently, a follower from Turkey has subscribed to me at tier 1 $4.99. He was also generous enough to gift 2 other subs to the channel. If added up it totals $14.97 in which case I would get $7.48 before exchange rates, taxes, and any other bank fees. After the stream, I went to the earnings page on my dashboard to find that I was only receiving FIVE CENTS… more

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    1 comment  ·  Local Sub Pricing  ·  Delete…  ·  Admin →
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12. Re-work Sub giving system

    Many people have already complained about how users who don't follow the channel may be selected for this, and this is a good point. As a user that sometimes consumes Twitch content, it's pretty awkward that I follow channels or I just simply watch them without following and then I suddenly receive gift subs so I have to cancel that subscription with hopes of the guy who gave it to me to get his money back. But that's NOT the unique point!

    Let's consider somebody who just starts following a channel just two minutes ago and somebody gifts a subscription to him/her, that's a risk, in my opinion. Who can say that user may or may not watch that channel for a very long time?

    Twitch should ONLY consider users for giving subscriptions that:

    • Follow The Channel
    • Has more than a certain amount of time following the channel (Being the Twitch channel owner able to modify the amount of time, being 2 weeks as a minimum)

    With this, now comes a big benefit, if a user wants to give let's say 10 subs, but the only users that accomplish this requirement are 3, then by default, Twitch won't allow him/her to purchase more than the possible amount.

    This can help a lot of users that usually give subs, as they can just simply save some bucks for themselves, also saving them from users that may waste their gift.

    Hope Twitch folks can consider this.

    Many people have already complained about how users who don't follow the channel may be selected for this, and this is a good point. As a user that sometimes consumes Twitch content, it's pretty awkward that I follow channels or I just simply watch them without following and then I suddenly receive gift subs so I have to cancel that subscription with hopes of the guy who gave it to me to get his money back. But that's NOT the unique point!

    Let's consider somebody who just starts following a channel just two minutes ago and somebody gifts a subscription… more

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    1 comment  ·  Gift Subs  ·  Delete…  ·  Admin →
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13. More color customization for turbo users

    For turbo users it would be cool if you could individually choose the color of each letter of your username that would add more to the turbo incentive with extra individuality to your color scheme.

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    0 comments  ·  Turbo  ·  Delete…  ·  Admin →
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14. Disable low contrast / same shade as background colour options for usernames

    The problem is that as it is right now usernames become unreadable due to a feature only available for Turbo subscribers.

    This is unrelated to Chat Appearance: readable colours as the Chat Appearance: readable colours changes the tone of EVERY chatter, and by the few users that use unreadable colors the entire twitch community should not be restricted to the brownie, muddy colours that chat Appearance: readable colours

    My suggestion is to restrict the color pallet available to users to colors that conform to a minimum of 4.5:1 to match internet accessible standards. Give users who are paying Turbo the option of High Contrast a a color so that their name will look black on a white background and white on a black background if they want a monotone chat appearance.

    It will also offer additional room for improvement to the Chat Appearance: readable colours toggle as it will offer an even higher contrast ratio for users that really need it and not for users that are just trying to deal with super low contrast names,

    Thanks.

    The problem is that as it is right now usernames become unreadable due to a feature only available for Turbo subscribers.

    This is unrelated to Chat Appearance: readable colours as the Chat Appearance: readable colours changes the tone of EVERY chatter, and by the few users that use unreadable colors the entire twitch community should not be restricted to the brownie, muddy colours that chat Appearance: readable colours

    My suggestion is to restrict the color pallet available to users to colors that conform to a minimum of 4.5:1 to match internet accessible standards. Give users who are paying Turbo the… more

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15. Pickin a Collor / Special Collors Shiny Textures for Twitch Turbo users

    You guys could make the person nickname collor selection easier to find, and something more special and put special textures for Twitch Turbo users.. Like what Discord does with their Nitro option... They give the option to put a special shiny background for discord, with shiny light effects... that makes people want to sign up their service... Twitch Nitro should have something special like that, that would make people feel special in the Chats, that way everyone will want to sign up Twitch Nitro.

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16. Treat your Guinea pigs better!

    Scamming a whole community on an event without revealing the event before hand. There was a lot of people who donated a ridiculous amount of money to the hype train event that happened in AdmiralBahroos stream. Just to find out the NEXT DAY you changed the rules to hype train emotes. You scammed 7000+ people on the hype train. That scam left such a bad taste that i am going to remove my twitch turbo and not subscribe to another channel. This was my final straw with this website and the constant rule changes. Now when this turbo expires and i see 7+ ads. I'm done with twitch.

    Scamming a whole community on an event without revealing the event before hand. There was a lot of people who donated a ridiculous amount of money to the hype train event that happened in AdmiralBahroos stream. Just to find out the NEXT DAY you changed the rules to hype train emotes. You scammed 7000+ people on the hype train. That scam left such a bad taste that i am going to remove my twitch turbo and not subscribe to another channel. This was my final straw with this website and the constant rule changes. Now when this turbo expires and… more

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17. Enable/disable the sharing of mesiversaries.

    The "month anniversary" option creates confusion for both the streamer and the viewers. I get the notification of the subscription, but the goal with the counter of total subscribers does not increase. Subscribers often ask me things like: "Did I subscribe twice in one month?" or "which sub is true and which is false?" and I don't know how to give answers because I don't know what's going on either, it looks like a bug! This causes confusion and discomfort.

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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18. Bundled channel subs

    Streamers would be able to offer a bundle where you sub to 2 or more channels at once for some small discount on full subs, or those channels split the revenue depending on how they setup the split, obviously channels involved would have to agree to be in the bundle.

    Examples
    A streamer and their alt
    A streamer and their partner
    A streamer and another streamer they want to support
    Org or twitch team members

    As it would be one viewer buying, the cost to twitch shouldnt be higher as the viewer still only has one pair of eyes. The idea would be to get the viewer to pick up an extra channel that they might only watch a little.

    Streamers would be able to offer a bundle where you sub to 2 or more channels at once for some small discount on full subs, or those channels split the revenue depending on how they setup the split, obviously channels involved would have to agree to be in the bundle.

    Examples
    A streamer and their alt
    A streamer and their partner
    A streamer and another streamer they want to support
    Org or twitch team members

    As it would be one viewer buying, the cost to twitch shouldnt be higher as the viewer still only has one pair of eyes. The… more

    2 votes

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    0 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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19. Subscriber-only content still unavailable after subscribing

    On every platform - web, playstation, mobile - when I resubscribe with my Prime credit, it doesn't seem to lift the restriction for "This content is only available to subscribers". No matter how many times I refresh the page after subscribing. I have to log out and then log back in again, with 2FA and all that faff, to make it see me as a subscriber. Please fix the interface so that as soon as I sub it works. Or, better, just allow autorenewal with Prime credits.

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    0 comments  ·  Bugs  ·  Delete…  ·  Admin →
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20. 3-days storage for everyone, not 7/14/60

    You need 3 days (maximum) of vod storage, whether you're affiliate of partner or turbo. This way you can focus your attention on more important matters.

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