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643 results found

  1. The Live Streamer Raud Held a Sub goal Promising a 24 hour stream if he reaches 750 subs before 1 am the Goal started on Monday June 28th and the timer ended at 1:00 A.M. on Monday June 29th I purchased a total of 36 subs, the goal was reached well before 1:00 A.M. I gifted to help so the community and myself could be able to enjoy the entertainment for 24 hours, after the goal was reached is when the Streamer started making excuses and saying why he wouldn't be able to do it, he waited until the goal…

    2 votes

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    0 comments  ·  Gift Subs  ·  Admin →
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  2. My suggestion is to allow us to enter the username of the person we want to assign the Founder role to, instead of having to search for them manually. It can be frustrating to find the right person, and if I accidentally remove the Founder role from someone, there's currently no way to assign it back. This feature would make the process much easier and prevent irreversible mistakes.

    7 votes

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  3. I think the amount received from gifted subs should be the same price no matter where its coming from. I recieved 200 gifted subs from someone I belive was using a VPN , and yes its probably only 2.50 a sub, but I should have gotten some good money from that. Instead, my payout for all of that was ONLY $24, maybe $26 in total. Sorry if I sound a bit greedy, but from a small channel, that was one of the most exciting times I ever had on my stream, it was emotional and shocking that someone would do…

    2 votes

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    0 comments  ·  Gift Subs  ·  Admin →
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  4. Была куплена подписка на 6 месяцев, деньги списали, квитанция пришла, но подписка не активирована на канале. Продавец порекомендовал обратиться в техподдержку, дав недействительный e-mail. Поддержка платформы не отвечает второй день! Тикеты 10282154 и 10283145.

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
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  5. Add a new option for creators to make a subscription goal count the number of subs (or sub points) since the creation of the goal. This would help track support better for sub goals, especially smaller goals where subs expiring would not affect their progress.

    Further, since expiring subs wouldn't reduce the count this way, viewers will be more encouraged to renew their subscriptions in order to help a goal.

    2 votes

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  6. Quiero hacer una sugerencia sobre los reembolsos de suscripciones y bits cuando el suscriptor o usuario es baneado de la plataforma.

    Creo que no deberían reembolsarse ni las suscripciones ni los bits cuando un usuario queda baneado de la plataforma. Cuando tú entras en un estadio pagando el ticket, si la lías y te echan no te devuelven el importe de la entrada. En este caso debería pasar lo mismo. El streamer receptor de esa suscripción o esos bits no tiene la culpa de que tu la líes y termines baneado de la plataforma, por lo tanto no debería pagar…

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  7. I feel there needs to be a way to decline gifted subs because if you get a gifted sub for someone's channel, you can't decline it. You're forced to accept it.

    If implemented, it should give a prompt like the following example...

    "You received a gifted Tier 1 (or tier 2/3) subscription to (StreamerNameHere)! Do you accept or decline it? Yes | No"

    It would actually give people the chance to choose whether to receive the gift.

    2 votes

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    0 comments  ·  Gift Subs  ·  Admin →
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  8. Gifted Subs should intially be given to individuals without a sub in the stream they were gifted in.

    2 votes

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    0 comments  ·  Gift Subs  ·  Admin →
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  9. 2 votes

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    1 comment  ·  Gift Subs  ·  Admin →
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  10. Xsolla is a ****** plateform, please find a decent partner for paiment processing.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. Limit the amount of Moderators an affiliate can have and give the mods automatic free subs to the channel they are modding. Limit how many channels any one person can mod. It's ridiculous that my mods have to sit through ads WHILE moderating for me.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  12. 在圖其的系統中無法訂閱任何人
    顯示抱歉,現在無法完成付款。請稍後重試,或聯絡 Xsolla 客戶支援。 錯誤 3032

    2 votes

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    0 comments  ·  SUBtember  ·  Admin →
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  13. Androidのアプリ版だと現状サブスクのティアを選択することが出来ないように見受けられます。
    現状一番下のティア1しかアプリ版でサブスク加入したときに選択ができないと思います。
    アプリ版でも選択出来るようにしてくれると嬉しいです!

    2 votes

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    0 comments  ·  Mobile Subs  ·  Admin →
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  14. Monthly recaps for subscribed channels don't show statistics anymore.

    2 votes

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    0 comments  ·  Bugs  ·  Admin →
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  15. Subscribing to someone renewed my twitch turbo subscription that I had previously canceled and did not want. Twitch refuses to give refund as there is no way to prove this happened. I feel like my money was stolen and my only recourse would be to do a charge back losing my twitch account, which I also do not want, however I might have to because this charge caused my account to go negative. I also can not talk to a human being about this because its all AI and chat bots....

    2 votes

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    1 comment  ·  Bugs  ·  Admin →
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  16. I remember that my account used to have the option to gift 1,000 subscriptions at once, but I don't know why it's gone now, and the limit has been changed to a maximum of 200. But some of my friends still having the 1,000 gift opion. I find this a bit inconvenient. Will the limit be raised back to 1,000 in the future?

    2 votes

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    0 comments  ·  Gift Subs  ·  Admin →
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  17. je me suis désabonné au service et je continu de payer quand même pour un service non voulu !!!!!

    2 votes

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    0 comments  ·  Turbo  ·  Admin →
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  18. Streamers should be able to have a Partner Plus browser source to put onto a stream overlay like they can with subs, followers, and bits.

    Currently, the tracker can only go on your channel, with no option to add it as an overlay to streams.

    Since Plus is a real goal that many streamers are now going for, I think it would very nice to be able to have that visual representation

    2 votes

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  19. For the longest time I can remember, viewers have had the option of subscribing to a channel with renewal at one month, three months and six months at their preferred tier. Recently, we have seen the platform allow users to spend monumental amounts of funds, for example: either on large amounts of Bits (highest purchase 25K Bits at $527.35AUD) or the relatively new "1000 gift sub" option ($7,990AUD). But has lacked in accessibility to customise their subscription in tier and duration.

    Suggested features:

    • Allow users to have additional options such as a nine month or annual subscription renewal (e.g. new…

    4 votes

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  20. サブギフトを受け取った際に、そのサブギフをキャンセル、またはサブスクリプションに変更できるようにしてください。
    これは一部の状況において、非常に重要な機能になります。
    アフィリエイトを開始した時、サブスクリプションをした最初の10人は、ファウンダーバッチを受け取ることができます。
    しかし、この時サブギフトを受け取ってしまった人は、サブスクに入る意思があったとしても、1ヶ月後にしか入る事ができません。
    これではファウンダーバッチを手に入れることは絶望的でしょう。
    人によってはサブギフトを送ってきた人をどうにかしてしまうかもしれません!
    良かれと思って送ったサブギフトが悲劇になってしまいます!
    想像してみてください、大好きなストリーマーにサブスクリプションを贈れる様になって、意気揚々とサブスクリプションを贈ろうとした途端、自分にギフトが届く状況を。
    これはもう悲劇でしかありません。
    考えたくありませんが、この仕様を悪用する人が出るかもしれません。
    新たにファウンダーバッチを手に入れられなくなる被害者が出る前に。
    ぜひ、サブギフトのキャンセルか、すぐにサブスクリプションに変更できる機能を実装してください。
    よろしくお願いします。

    4 votes

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    0 comments  ·  Gift Subs  ·  Admin →
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