494 results found
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4 votes
What do you mean by re-direction? Please let us know how we could improve this. Our support team is directly available via the Contact Support link when browsing the Help Portal. Thank you!
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copyright moderation I agree that at the very least affiliates should have some sort of access to admin live support.
I am constantly having my stream sound blacked out. I pay real money every month for my audio and video content how do I stop twitch from ruining my content. and as such ruining the ideas that I am trying to get to my viewers.
Honestly chat support should be offered and if no one wants the job lets discuss salary.
4 votes -
Overall Experience Okay, 1) I don't like how the "suggested channels" show up on the desktop website. It's usually the "more popular" channels and channels I'VE ALREADY WATCHED. Don't say "We might think you'd like this channel." If I"VE ALREADY WATCHED IT. I like how the mobile app is set for it.
2)Where is the feedback button? I shouldn't have to look in "Settings" or check other menus, click on "Help" and then search for Feedback. Good or bad, let US TELL YOU WTF IS GOING ON.
3) The amount of ads you've tossed in is cancerous
4) F Amazon
5) It'd…4 votes -
Hire an actual support staff How about fixing your help page so that when someone is trying to submit a ticket for an issue that you don't have options for in the drop down menus they can do so without being forced to select from the drop down which then takes them out of the ticket page and to some bs help page for that topic. Bogus nonexistent support.
4 votes -
Twitch Community Discord Server How about Twitch having its own community discord server where the entire Twitch community can meet and discuss, debate, and contribute anything?
I myself have long thought and wondered why Twitch does not have its own Discord partner server.
Well first of all why do I come up with the idea? A Discord server simply gives a huge area for a certain community. People can write with each other, give each other tips in topics made for it. And generally exchange about and with Twitch. I also think that it should be no problem for Twitch to get a partner…
4 votes -
Respond to people who received fake donations Respond to people who have their payment threshold "On hold", there are many people who need help with this, we just need to know if we will receive the money or if Twitch can do something removing the money. It's frustrating to see the same email from twitch support solving nothing.
4 votes -
More transparency in decisionmaking Hi.
As a user, I've been repeatedly and increasingly unhappy with the level of transparency the Twitch team offers to their userbase.
You drop unannounced updates
--> Example would be the /me changeYou don't reply to userfeedback (aside from incredibly broad statements)
--> Mails towards the Twitch Support are answered with automatic replies. Most of them send users to UserVoice
--> But here on Uservoice, barely anything ever gets an answer and if so, it's a "we'll think about it" until it either is forgotten or we're back at the unannounced Update again.You force random users into beta…
4 votes -
Lots of advice but no actual suggestions on how to set certain things up on you channel More in depth info on how to get to affiliate status/partner status, ways to accomplish that
4 votes -
Is this forum for feedback or not? Please clarify, as the front page contradicts itself The main page says "Welcome to Twitch's feedback and suggestions forum!"
But then under "If you need help:" it says "This forum is for ideas only."
Yet this is where you're send when you go to leave feedback on the support page.If Feedback is being referred to as "ideas" that might be something to consider.
I wanted to give feedback about something, but now I don't know if it would be breaking the rules or not because of semantics.
4 votes -
Removing account age and follow date actively protects ban evaders and trolls Mobile app update: Removing account age and follow date actively protects ban evaders and trolls
Dear Twitch Support Team,
I am writing to express my strong frustration regarding a recent mobile app update that completely broke a vital safety feature for viewers.
Previously, simply tapping a user’s username or profile picture immediately displayed two critical pieces of information: the account creation date and how long they have been following the channel.
With the latest updates, this panel is completely empty of any useful context.
Removing these details feels like a deliberate downgrade that actively helps bad actors while leaving regular…
3 votes -
Remove all generative ai training No one wants this. No one asked for it. It's a completely useless and idiotic feature that ruins the site. Nothing is good about it. The only smart decision is to remove it entirely.
3 votes -
Let us claim drops after they are "no longer available" Its incredibly annoying to watch enough for a drop, but then because it ends right after the tournament day i cant claim it even though i watched enough. so if i get a drop just before the deadline, but im not fast enough, i cant claim it anymore. make it possible where drops can be claimed after they arent available anymore, but the requirements are met, i have no clue why it isnt like this in the first place.
3 votes -
Fix Website Style issue below chat box Clutter near Channel Points/Sub Drops/Drops
I am pretty sure this is a system-wide style design issue from Twitch, but is anyone else facing this when you have a large amount of channel points, plus there is a sub drop/drop icon (this one is those and slow chat) where it pushes the chat up?
Used to be a BTTV issue, but that was fixed by them, then last week when Twitch changed more things
Its occurring in channels where people are Moderators too
3 votes -
Let us turn off in-chat watch streak notifications Maybe I'm in a small minority of viewers here, but PLEASE let me turn off all watch streak notifications. I understand why watch streaks are a thing and I'm sure some people really like it, but I genuinely could not care less about streaks and I'm so sick of getting these popups that linger in the chat box until I click to close them. Apologies if it is already possible to disable this and I just couldn't find it.
3 votes -
Mining Bits. How much more lively and in the moment would it be if you could cheer bits more frequently?
Currently, if you have some extra money to spend on bits, you can buy them and use them whenever you want.
But what if for watching a streamer, subscribing, etc., you mined a small amount of bits, maybe gain 1 bit an hour and 100(+?) bits a month for subscribing. So that way, we can have more frequency of cheering the streamer when things go right.
Thoughts?
3 votes -
Option to choose tags to exlude from Live Channels recommendations Certain tags are overused and I don't want my algorithm to show me people with those tags.
3 votes -
Reports of selfharm related behavior being dismissed automatically without human reviews For nearly two weeks, I have been attempting to report a streamer whose broadcasts repeatedly contained discussions of active selfharm, bleeding, suicidal thoughts, and other concerning behavior. Every report and appeal I submitted received what appeared to be an automated response stating that no violation could be found.
My concern is not only the specific case itself, but also the apparent lack of meaningful human review when reports involve potential selfharm or suicide related content.
In this case, the streamer repeatedly stated on stream that they had harmed themselves, were bleeding, carried a razor blade with them, and expressed thoughts…
3 votes -
Current issue: The stream blocking feature does not filter content effectively enough Current issue: The stream blocking feature does not filter content effectively enough.
Hello Twitch,
I would like to submit a suggestion that I believe is very important.
I would like Twitch to add an option that allows users to block streams without having to report them (while of course keeping the report feature available).
Additionally, I believe the stream blocking feature should provide stronger privacy and protection. For example, when I block a stream, I should no longer be able to access or watch that stream, even if I have a direct link to the channel page (for example: a…
3 votes -
2FA broken PLEASE fix 2 factor authentication. Whenever we (partner + I on individual accounts) try to enable it, nothing happens, or an error occurs, and after VERY FEW tries Twitch just says "We've sent too many messages. Try again later." Either set this message limit to a much higher value, or maybe try to fix some underlying issue. Maybe this has something to do with my location, I am based in Europe.
The only reason I need to enable it is to be able to use Helix API for my bachelor's thesis. I literally can't finish my degree without this broken…3 votes -
Twitch not support Samsung Browser Samsung have release new Samsung Browser for Desktop Windows. When twitch it keep redirect to m.twitch.tv and when open help.twitch.tv it display the browser is not support.
Please make twitch support with Samsung Browser and not redirect to m.twitch.tv.
Thank you
3 votes
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