Hi.

As a user, I've been repeatedly and increasingly unhappy with the level of transparency the Twitch team offers to their userbase.

You drop unannounced updates
--> Example would be the /me change

You don't reply to userfeedback (aside from incredibly broad statements)
--> Mails towards the Twitch Support are answered with automatic replies. Most of them send users to UserVoice
--> But here on Uservoice, barely anything ever gets an answer and if so, it's a "we'll think about it" until it either is forgotten or we're back at the unannounced Update again.

You force random users into beta versions of your website without giving them a chance to back out.
--> I was a victim to this a while ago, when you tried out the personalised Followed Channels list that would sort them by "preference". I asked half a dozen times over the course of 3 weeks to please be removed from that Beta, even posted in here. Barely ever got answers from you and definitely no solution.

I know developing stuff is hard. And Twitch is your baby. You don't want us cranky people tell you what to do with your baby. That's fine.
But asking for our opinion at least a couple times BEFORE and not after the fact would be an incredible step towards transparency.
Just as "giving us a heads up" before dropping changes, so we can prepare accordingly would be nice.
You can give Creators a headsup (example: Sub Price changes) so why can't you give users a headsup?

Sincerely,
Raghnal