494 results found
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Viewer Custom Calendar Viewer goes to Streamer X's channel and checks their schedule. They can tap the specific stream and have it added to a viewer custom calendar. This would also send a push notification to their phone when the streamer is live or a reminder at a specified time. As streamers add a show to their schedule an option for the viewer to say "remind me of all streams" or "remind me of this stream only"
2 votes -
Support Needs To Be Evaluated By A Third Party. 6 Months Of Gaslighting & Ignoring The Problem Of Hate Reports! First Some Context
My ad revenue has been getting cut by twitch !
pretty sure this is due to someone hate reporting me on repeat so my following disappears. twitch has done nothing about it besides doing investigations and not telling me anything, then after 2 weeks my revenue will return to normal (but still lost 60% of my revenue for those 2 weeks) untill the next hate reports (normally 2 days later), then all of this restarts!Always the same response! make sure to read the tos etc etc
I am one of the few in the category i…
1 vote -
Questions about removing Exclusivity. My name is Andy Champlin. I run the Acme_Studios account on your platform. I was excited to hear that you guys are now allowing simulcasting in an attempt to remove exclusivity and that seems to be where you stopped as I read a few of your new rules concerning this that you didn't exactly remove exclusivity because I am not allowed to relay chat from other platforms, and I am not allowed to advertise my other channels. One, my brother and I want engagement from our viewers, and we don't believe that they should be restricted to just the one…
2 votes -
categories How to suggest a category for all VR Games & How to suggest a game to be added / Im thinking BanterVR - Also please have email support in addition to this uservoice and support system, it seems cluttered and confusing.
Also, if I am logged into twitch, I should automatically sign in to twitch support.
Much Love & Best Regards
JB1 vote -
Streamlined Navigation: Enhancing Twitch Experience with AI-Powered Assistance Integrate an AI-driven bot with Twitch's complete information, encompassing TOS, CG, UserVoice, etc. Enable universal access for users to simplify navigation, explain rules, and assist in finding the right channels for specific feedback. Leverage the capabilities of AI to enhance user experience across Twitch.
1 vote -
aiuto per i piccoli streamer volevo proporre un maggiore aiuto per gli streamer piccoli come me a crescere, uno degli aiuti potrebbe essere avere più visibilità nella pagina iniziale come i partner visto che ci sono sempre loro in prima pagina e per noi piccoli risulta difficile crescere perchè molti utenti che guardano preferiscono guardare loro anche perchè nella lista risultano solo loro mentre noi piccoli siamo infondo alle pagine di ricerca e quindi con molta difficoltà ad essere notati.
2 votes -
Typo "© 2022 Twitch Interactive, Inc." in footer On all pages after the area /p/ contains "© 2022 Twitch Interactive, Inc." in the footer section, I presume 2022 should be 2023.
Example: https://www.twitch.tv/p/en/company/
As you can see it's correct on the dev sub domain: https://dev.twitch.tv/
3 votes -
Mute video Make it able to mute video, so sound only, to limit data transfer.
1 vote -
STOP SENDING THE KOREAN TWITCH NOTICE EMAIL STOP SENDING ME THE KOREAN TWITCH NOTICE EVERY **** DAY!!. i've received the notice every day for the past 3 days. WHY?
am i going to receive this every **** day until the shutdown. PLEASE STOP SENDING IT.
also the notification keeps showing when i go on the twitch site. i know it's important, BUT EVERY SINGLE DAY is excessive.
1 vote -
4 votes
What do you mean by re-direction? Please let us know how we could improve this. Our support team is directly available via the Contact Support link when browsing the Help Portal. Thank you!
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Needed help and kept being returned with articles I needed help asking a question and when attempting to find the category for it to be placed under other for broadcasting issues there is no category for what is related to my question. I'm only given articles for other issues not dealing with my questions as well as not able to email support in the help center doesn't alway work when the issue isn't there.
4 votes -
Customer Service was awful I just have feedback on the customer support. I tried to log into my Twitch account and it wouldn’t work because I couldn’t remember the email. When trying to get help in order to login, the person who was “helping” me would not work with me at all. They required the email that I used to create the account in order to login, however, I didn’t know what the email was in the first place. I had my Twitch token and lots of other resources that I could’ve given in order to prove that the account was mine, but they…
1 vote -
Twitch UserVoice Extension A UserVoice Manager explained to me that in order to connect to the API of the Twitch UV, an API client has to be created by an Admin in the Admin Console. From the documentation that I could find, Idea Collection API would be the one required - not Admin API or Helpdesk API.
If there was an extension made that could be added to the Official Twitch channel, that would be really handy.
Additionally, I would like to be able to add it to my own channel, in order to be able to show the UVs I've created to…
4 votes -
Persona Verification is broken Customer support does not help Provide an alternate method for verification besides persona that you can click on and use not ask for. Provider alternate methods for support besides ticket system. The ticket system gives us low level support that read from a script and then link you the same stuff you have already been trying to use which has not been working and fully detailed and explained in the ticket that the method was not working. Yet they still link the same broken system and then close the ticket. I have 3 open tickets now clogging the system because the support staff wont recognize…
7 votes -
ykb5805 트위치에 문의하기위해 많은 정보를 찾아봤었습니다. 그러나 다른 플랫폼이나 다른 기업들에 비해 문의에 대한 접근성이 너무 떨어진다고 생각이 듭니다. 지원팀에 연락하기(https://help.twitch.tv/s/contactsupport?language=ko)에 접속했을때도 사람들이 많이 할만한 질문들을 가이드라인으로 정해놓았을 뿐 그 외의 질문들은 일절 할수 없게 되어있습니다. 또 설명 또한 한글을 지원하지 않습니다. 지금 이 글을 쓰고 있는 페이지도 한국어로 설정했는데도 거의가 다 영문입니다. 전화문의나 이메일 문의, 채팅문의로 직관적인 문의가 가능해 졌으면 좋겠습니다. 중고물품 거래사이트도 전화, 채팅, 이메일 문의가 가능합니다. 그런데 왜 트위치는 이런 까다로운 방법을 고집하는것인지 의문이 듭니다. 이런 접근성이 떨어지는 고객지원이 개선될수 있으면 하는 바람으로 글을 남기게 되었습니다. 만약 제가 찾지 못한 문의 방법이 있다면 알려주시면 감사하겠습니다.
2 votes -
Getting help The fact that we need to use such detailed subcategories in "Twitch Help" and the fact that any type of feed back goes to whatever plane of **** THIS thing is shows that Twitch has zero interest in Customer Support.
5 votes -
Clarification in Channel-Specific Ban Article (for user safety) I respect a channels right to ban users from their chat for any reason, without explanation.
I am just looking for some clarification in the community guidelines or documentation for what a channel can demand from a banned user to facilitate the ban being removed.
I have seen some channels direct users to their discord or other off-site resource which can be fine in most cases.
I have seen channels require essays or some other assignment which I have seen be a positive experience that builds communities.
I have also seen a few instances of the channel demanding a sum…
3 votes -
More than 1 name change - Partner Help When you become a twitch partner, they will only help you with 1 name change. After that, they will tell you you're basically out of luck, even if the name you want is under an account with 0 followers doing nothing. I would think being a partner on a website of any kind would help you with something like this, and it would be nice if partner help would assist with more than 1 name change.
8 votes -
Verified accounts People who already have Twitch Prime should be automatically given verified account status. Amazon already has the information about the viewer through their prime subscription. This should be a simple matter since Twitch is linked to the customers Amazon to give customers Prime inside of Twitch. This would simplify verification for many viewers of Twitch and expose less personal data to potential hacks.
4 votes -
Twitch Con Meet & Greet Cancellations/No-Shows I had attended Twitch Con in Las Vegas,Nevada and i had scheduled a Meet & Greet with AlexZedra that was scheduled to be at Twitch Con on Sunday, October 22 from 11am to 12pm. upon my arrival at the meet aand greet station i had informed the staff member that i was here to attend the meet and greet for alexzedra and i was not informed via the Twitch Con app or there were no signs that stated that attendees going to the alex_zedra meet and greet that she did not show up to twitch con and that…
1 vote
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