494 results found
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Customer quality control/parental feature Viewers should be able to block video recommendations by blocking specific tags or catagories. This could also double as a parental control function. This should be able to be changed by the user as desired.
2 votes -
crackling sound with an enabled compressor there's an issue with a compressor on twitch, when I switch it on while im listening to music on stream strange noises appear instead of boosted sound
1 vote -
Log incidents on the statuspage status page I have this revolutionary idea that will make my (our) life so much easier:
a status page on which you could log every incident that happens with the website, with a description, albeit short, a scope, and a timeframe of the issue happening and the resolution.Yes, I am being silly, because I know Twitch has the official statuspage status page (sorry, it's confusing, statuspage is the product name, status page its usage).
I would just love it if we actually had an actual incident list on it.
So far, nothing is done consistently.What it means for us (users,…
5 votes -
In regards to previous suggestion about merging suggestions This post was marked as acknowledged and comments closed. Let me explain how your response doesnt address the concerns I rose.
The issue of being silenced is not based on a misconception you imply I have. I understand the topics are technically not lost, but you remove our ability to respond and call out what has not been addressed by your response, and bury information beneath comments on related but distinct issues. One issue with this is that it strips our statements of their specific context, and in some cases completely change the understood meaning of a comment. Taking…
25 votes -
ALWAYS give users the ability to report UserVoice posts by Admins! Ana the Twitch Admin shut down my suggestion with a response that did not address it, and in doing so proved exactly why it's totally wrong that users cannot report Admin accounts or Admin posts, or reply to Admins that have replied to us with bad information.
We should always have the option to report Administrator posts. Administrators are people and they are fallible and the software should never, ever, ever assume an admin, mod, or employee is beyond reproach. Frankly that attitude is a big part of why Twitch support is so bad.
In my experience the majority of…
3 votes -
Read your customer experience UserVoice forum and respond to posts here The Customer Experience subsection of the UserVoice forum has some of the clearest consensus about ideas that Twitch needs to implement to make Twitch better and...tumbleweeds. There are no admins responding to posts with 100+ upvotes, no desire to actually improve the customer experience. Shame on Twitch.
3 votes -
Twitch needs to read Uservoice and incorporate the ideas Uservoice would be a good idea, except it's obviously only here to ignore users and do nothing while making us feel like we're involved. Uservoice/fan feedback/etc. are always wastelands setup by huge heartless corporations to deceive their userbase. Would love for you to prove me wrong. Hope someone at twitch is reading these and making these ideas hit the ground!
6 votes -
they say they can't help and i am just f-ed help portal gets actual people to help the customers instead of saying nothing they can do and live with it.
2 votes -
Creator findability It is surprisingly hard to find creators in the LGBT community and other specific communities on Twitch. It is also extremely hard to find this page to submit any ideas.
2 votes -
音效 希望在觀看直播時，可以選擇聽遊戲音樂或直播主聲音或兩者都能聽到，因為有時候非常單純的想看遊戲內容但是直播主會很熱情的跟觀眾聊天，我認為對於只想觀看遊戲內容的觀眾有一定程度的困擾，非常多時候直播主的語言無法與觀眾互通，正因為這樣所以會更困擾。
總結:
希望能夠讓觀眾自由選擇能夠聽到的聲音來源，如:僅遊戲、僅直播主、或者兩者都收聽1 vote -
Intergated drops filter system The introduction of sub-drops on Twitch seems like a good idea on paper but the way Twitch has handled it is terrible. A page where a bunch of requirements in a list is all they offer and the rest is up to you leaving for vague situations and misrepresenting users to exploit the system for then Twitch support to tell you "We can't do anything" and send you the same list again.
I think Twitch needs a dedicated drops filter system where Twitch shows you channels that guarantee to work with drops and sub-drops. If them streaming the game is…
3 votes -
Stop supporting Russia via Xsolla Xsolla employs people in Russia for payment processing and support. Since Xsolla is still supporting Russia, You should use an alternative.
see:
https://ain.capital/2023/09/15/xsolla-continues-to-operate-in-russia/
https://leave-russia.org/xsollaXsolla donated $100,000 to the International Red Cross for Ukraine.
At the same time, Xsolla continues to work in Perm, Russia, For its 240 employees alone, Xsolla annually pays more than $2.1 million in taxes.
3 votes -
Ads scheduling I do understand that Twitch needs the ads that run during the streams for revenue but I find the unpredictable timing of the ads to be very problematic.
I very much wish that I could schedule the ads to run at a regular time. My preference would be at a predetermined number of minutes before the bottom of the hour. If I knew that they were coming every hour at that time then I could plan accordingly. (I so dislike the pre-roll ads as I think they quite often discourage potential viewers from watching my stream and will do whatever…
2 votes -
Twitch channels staying online and doing vod replays for drops goes against the entire idea of livestreaming and isn't why I'm on Twitch. As of this very moment when you go to the New World game section on Twitch, the top 3 livestreams aren't even livestreams. They're vod streams. That isn't what I'm on Twitch for. If I wanted to watch vods of these people, I make a conscious effort to do so and go to their channel and click on a vod of theirs. When I'm browsing the live section it's because I want to see live content. It isn't only annoying and deceptive towards the customer, but it's also unfair towards the livestreamers who are actually live at that very moment.
…
3 votes -
New Category Request - Roller Derby Roller Derby Teams from across the globe are moving to twitch for live streaming. It would be nice to have video suggestions and to be able to search for other roller derby content on this platform.
1 vote -
Streaming in 1080p only mode I understand that there is an Algorithm or something that dictates when smaller streamers have the lower quality options for viewing. This should be default for ALL streamers. I feel like the option for streamers to be able to stream in lower qualities besides just 1080p should be allowed for Smaller streamers as well, not just Partners. A lot of people still don't have internet good enough to stream/watch in 1080p... letting smaller communities have that option as a default would not only help them find/attract more viewers and grow their communities but it would also be a benefit to…
1 vote -
Consistent Muted Audio when Playing American National Anthem It would be nice to not have audio muted when playing the American National Anthem. Each time it is played in our stream it's erroneously tagged as "Goodnite, Dr. Death by My Chemical Romance."
The content skimmer or algorithm or what ever it is needs fixed as it gets annoying having to regularly submit a copyright content dispute for attempting to honor our country. Even if it's just fine tuned for items like legally obtained versions of the National Anthems of different countries.
I could see if it was something like the Jimi Hendrix version that was getting tagged all…
1 vote -
Live Closed Captions as a feature of all streams Just went into a stream of a deaf girl who had live CC on by using an extension. Twitch should consider making this a feature of the site imo. By researching a bit I found this link -> https://help.twitch.tv/s/article/guide-to-closed-captions?language=en_US .
This is extremely hard even for a technologically competent person to understand, if it is even a live feature.Please consider making this a feature of the site available to all creators easily. :)
8 votes -
Reopen the general help@twitch.tv inbox/give us a phone number Twitch users need a way to reach Twitch support that is not filtered through your support form categories; by making everything so narrow and assuming you have anticipated every single problem users might have, you close the door on anyone having a novel or unanticipated problems, and they fall through the cracks and are not served. Twitch closing their general help@twitch.tv inbox was a huge mistake; a cost-cutting move I'm sure, but to remove such a basic service from your company renders your product hard to use to the point where you're just going to make people leave. Stop pretending…
5 votes -
Add feedback hub to Twitch.tv Would give a better experience to lots of people who are clearly not ok with how twitch is working over the past years. Also people could openly eleborate why Twitch is seen as bad now instead of poeple discussing this on other platforms. Twitch needs to answer all those accusations instead of just ignoring them!
2 votes
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