1135 results found

1. Banned from chat mod appeal deny, bad wrapping on Moderator message

   As shown in this image

   https://imgur.com/a/wpcMohm

   Twitch is not word wrapping the message a moderator leaves for the viewer correctly.

   3 votes

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2. to find a way to permanently ban someone who has multiple accounts and a vpn

   a viewer that me and my partner in streaming (Ryuu101) share has multiple accounts, more than 13 and they keep on being toxic, and no matter how many times we ban or time them out they keep coming back. it isn't an issue with me, but they are stressing Ryuu101 out, and i don't like seeing people doing this kind of stuff to other people so something needs to be done, or at least a professional can tell her what she needs to do. they go by many names, but the main two are randomidiot, and Fo1x123452. the fox account is their main, as they have prime on that account. i stream on fridays and saturdays mainly, and if they hop in i can write their name down. they are being super rude, and they have even said stuff pertaining to womens cycles. they try to make Ryuu play among us and other games, and they are really rude in asking it. we would not mind if they asked nicely, and then if we said no, dropped it. but they dont. they are childish, even when we played the game with them, they were mad when Ryuu said that the Impostor was them. they held a grudge over a silly video game and they also have a VPN to mess around with twitch usernames that they own. something needs to be done, this is an issue.

   a viewer that me and my partner in streaming (Ryuu101) share has multiple accounts, more than 13 and they keep on being toxic, and no matter how many times we ban or time them out they keep coming back. it isn't an issue with me, but they are stressing Ryuu101 out, and i don't like seeing people doing this kind of stuff to other people so something needs to be done, or at least a professional can tell her what she needs to do. they go by many names, but the main two are randomidiot, and Fo1x123452. the fox account… more

   3 votes

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3. Unhide Chat (Expand) control is hidden for narrow windows

   With recent changes to the Twitch channel interface on desktop browser, not only is chat hidden by default when opening the channel, but users can be stuck having chat hidden with no way to get it back easily.

   If the user changes their window dimensions in such a way as to prompt Twitch to hide chat, they cannot bring it back without first stretching the window to be wide enough that Twitch deigns to display the "Expand" control at the edge of the page to unhide chat.

   With recent changes, this control may not be accessible on windows displayed on Portrait-oriented monitors (e.g. 1200x1920, where a monitor is rotated vertically in Portrait orientation). This happens to me on Firefox with monitors in portrait --- I can only get chat back by first moving the window to a Landscape-oriented display and maximizing the window there, before moving it back.

   The last few sets of interface changes have started adding a lot of frustrating behaviour for desktop users, but this one is particularly problematic as you can't undo the loss of chat in some scenarios.

   With recent changes to the Twitch channel interface on desktop browser, not only is chat hidden by default when opening the channel, but users can be stuck having chat hidden with no way to get it back easily.

   If the user changes their window dimensions in such a way as to prompt Twitch to hide chat, they cannot bring it back without first stretching the window to be wide enough that Twitch deigns to display the "Expand" control at the edge of the page to unhide chat.

   With recent changes, this control may not be accessible on windows displayed on… more

   6 votes

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4. DMCA

   TWITCH SHOULD BE REACHING OUT TO ARTISTS AND GETTING APPROVAL FOR ENTIRE PLATFORM!!! Many many many artists would love to be able to have their music played on as many streams as possible. After all, it's FREE MARKETING!! Twitch should work with these labels who own the rights to make these decisions over the artist, and bring music back to streams. Artists get free marketing, labels make more off of that as ewell as the artists, and viewers and streamers alike get a much more enjoyable product that can also lead them to music they love that they might've never found otherwise.

   THIS IS AN ABSOLUTE TRAVESTY TO BOTH THE MUSIC AND THE STREAMING INDUSTRIES.

   TWITCH SHOULD BE REACHING OUT TO ARTISTS AND GETTING APPROVAL FOR ENTIRE PLATFORM!!! Many many many artists would love to be able to have their music played on as many streams as possible. After all, it's FREE MARKETING!! Twitch should work with these labels who own the rights to make these decisions over the artist, and bring music back to streams. Artists get free marketing, labels make more off of that as ewell as the artists, and viewers and streamers alike get a much more enjoyable product that can also lead them to music they love that they might've never… more

   2 votes

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5. We need more of a strict change in the Community Guidelines for "Sexually Suggestive Content".

   I'm a streamer on this platform, and have been for quite a few years. I would like to talk about some issues that I have with the new code of conduct of community guidelines if you would give me the chance, and that would be the dress code here on twitch.

   Twitch is a platform for all who wish to voice their opinions, play games, or provide any sort of entertainment, and I'm all for supporting that. However, there is an on-going problem that I am noticing every day, and it's getting worse. I am a female streamer on twitch. I work hard to get viewers, I advertise myself, and I always try to be as engaging as possible. However what really bothers me is this dress code, or rather, the lack of enforcing of this dress code.

   There are other female streamers on this platform, and that is a great thing to have for diversity of all streamers, but what is not okay is the fact that twitch is becoming more of an "adult" streaming site. What do I mean by this? Quite simply here. In the just chatting sections, everyday, I find other female streamers who are skyrocketing to partnership, and all of their streams revolve around sexually suggestive attire, and selling lewd snap chats for subscriptions on twitch. And it's working too well.

   This kind of content is not the reason why I stream on twitch, and quite frankly it should not be allowed. Females streamers who do this are actively abusing the system by selling their bodies essentially for views, subscriptions, followers, and more. You state in your code of conduct rules that there is no under boob showing allowed, yet I see many streamers doing this, and have reported videos of violators many of times, to see nothing done about it. You state there are no ****** cams, yet there are videos of female streamers spreading their legs and putting them behind their heads to give a full on view of that region, and yet nothing has been done about it, after being reported multiple times on multiple incidents, of multiple days.

   There are many new up-and-coming female streamers who are doing this, who are easily getting partnered through staying heavily grey, or borderline breaking the code of conduct rules, especially the new community guidelines that twitch has recently updated. Cleavage should be covered up. There shouldn't be windows to your chest. There shouldn't be cameras pointed at certain regions of your body that are used for ****** purposes. There has been female streamers who are actively taking their breasts out on stream for followers, and only take a 3 day suspension, but continue to grow and unlock affiliate and partnership.

   What I also don't get is how body painting streamers are allowed to stream topless, and it's considered "art" but they paint sexually suggestive attire on their bodies, and yet STILL people are getting banned for drawing 2D female anatomy pictures, and being suspended without drawing nipples on these 2D Characters.

   I hope you understand this, and the reason why I bring this up, is because AS a female streamer, It hurts us who do not do this. It makes us all look bad. In fact, a lot of the community now EXPECTS us to follow these examples. Every time I advertise my twitch now and state that I am female, the first question I always get is if I have an onlyfans, or do I sell my pictures on snap chat, or if I'm a "***** streamer", or the classic "feet pics/bath water".

   All these derogatory remarks and harassment via my chat all because of stuff like this. It's to the point where it's driving me away from wanting to stream on twitch. What's worse, is that these streamers that I am actively reporting, are showing up in my recommendation feeds. It's a constant reminder that lewd streaming is overcoming the platform and is expected of us females in order for us to grow, and that's not the mindset I wish to take part in on twitch.

   I would like this to be addressed. I hope you read this and can help supply this information, or at least have this topic discussed and revisited, as I feel it would do much better to this platform.

   ~Sincerly, A concerned female streamer.

   I'm a streamer on this platform, and have been for quite a few years. I would like to talk about some issues that I have with the new code of conduct of community guidelines if you would give me the chance, and that would be the dress code here on twitch.

   Twitch is a platform for all who wish to voice their opinions, play games, or provide any sort of entertainment, and I'm all for supporting that. However, there is an on-going problem that I am noticing every day, and it's getting worse. I am a female streamer on twitch.… more

   24 votes

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   5 comments  ·  Community Guidelines  ·  Delete…  ·  Admin →
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6. Overhaul Stream Flags for Music Embedded in Games and Licensed Music

   Many streamers like myself are having their streams muted for songs that are embedded in games. Furthermore, since CW strikes are at the forefront of the majority of streamers, automatically muting streams for licensed music (the guild have acquired said licenses) creates more "paperwork" than necessary.

   While I do agree with banning CW music without proper licensing, muting audio and then having to justify constantly for EVERY stream is unnecessary. BMI and others have API callbacks available to moderate for said CW music.

   For music not from these companies, but under a license, a system should be in place where the digital license should be uploaded prior to streaming so the system can reasonably moderate for non-licensed music use. Furthermore, Twitch should have a system that differentiates music embedded in games (i.e. acquire information from game developers) and those being streamed by Spotify or other streaming services.

   Many streamers like myself are having their streams muted for songs that are embedded in games. Furthermore, since CW strikes are at the forefront of the majority of streamers, automatically muting streams for licensed music (the guild have acquired said licenses) creates more "paperwork" than necessary.

   While I do agree with banning CW music without proper licensing, muting audio and then having to justify constantly for EVERY stream is unnecessary. BMI and others have API callbacks available to moderate for said CW music.

   For music not from these companies, but under a license, a system should be in place where… more

   2 votes

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7. Add better Age Verification system

   The current system on Twitch where you have Mature Audience setting, you really need to add a better Age Verification system than a button to confirm you are of age. To me this is lazy age verification, you need to have actual age verification before being allowed to watch streams that are marked for Mature Audience. It's such a simple process where you can confirm your age once with a third-party entity that can verify your actual age with official documents, so no documents are handled by Twitch directly, thus keeping the security and confidentiality of it's users sensitive information.

   With proper Age Verification users don't have to be warned about mature audience streams if they've already confirmed the verification process. While also keeps those who aren't of age yet from being allowed to watch those streams. This would also protect minors on the platform, but still comply with regulations like the European GDPR on what data can be shared and collected.

   As it clearly states in the ToS;

   Twitch Services are not available to persons under the age of 13. If you are between the ages of 13 and the age of legal majority in your jurisdiction of residence, you may only use the Twitch Services under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Service.

   I think it's important to protect users who aren't of age, but have parent or legal guardian who agrees to the ToS on their behalf and allowed stream on the platform.

   The current system on Twitch where you have Mature Audience setting, you really need to add a better Age Verification system than a button to confirm you are of age. To me this is lazy age verification, you need to have actual age verification before being allowed to watch streams that are marked for Mature Audience. It's such a simple process where you can confirm your age once with a third-party entity that can verify your actual age with official documents, so no documents are handled by Twitch directly, thus keeping the security and confidentiality of it's users sensitive information.

   … more

   30 votes

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   3 comments  ·  Feature Request  ·  Delete…  ·  Admin →
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8. Allow streamers to set a default VOD description

   Allow streamers to set a default VOD description which would be automatically added to any new VODs created. It might include things such as credits for creative commons content they use, etc. so they can avoid DMCA strikes twitch seems intent on holding us responsible for and include stuff like their social links and other info.

   3 votes

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9. Proliferation of safe educational Medical/Legal Recreactional Marijuana content

   The ToS says that you can't endanger yourself or break the law or consume illicit drugs, as marijuana has become legal in many states and legal medically in many more it seems obvious that accounts promoting safe consumption, creation, and general education about marijuana should be allowed and appreciated as opposed to banned as if they were promoting illegal behavior. There is a lot of this content on youtube already and it could exist here on twitch in a live format that would allow people to ask questions and actually get a response in real time.

   3 votes

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10. Appeal Muted Audio

    I gotten a Appeal Muted Audio almost been 14 days would be nice if someone look at it before gets deleted from the site you know how about not letting music get muted if no one is going to review the video seem unfair don't you think? Not even a opinion to explain what happened or download the video without the Muted Audio but just like YouTube twitch is on the side of the music people not there users on the site

    3 votes

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11. Beauty & Body Art Community Concerns

    Since Body Painting has been established as a valid category on the platform, there has been a noticeable lack of encouragement from Twitch in creating a healthy community around it. This lack of support is further emphasized by the massive push back and public harassment of Body Painters online, including but not limited to: Organized hate raids by other streamers, Streamers sexualizing body painters on their own live streams, Public groups that organize mass reports on body painters, Lack of response by Twitch to counter the culture of continued degradation of women through objectification by viewers (including inappropriate usernames).

    Twitch has a growing issue on its platform in regards to Body Art, one of its more controversial categories. The streamers of this category are heavily targeted for harassment every day by other streamers and their communities, often leading to malicious mass reports on accounts resulting in account suspensions and bans with little offering as to the specifics of what the offense entails. While the community is grateful for Twitch to include this art on it's platform, the seeming lack of effort to foster a sense of support for the community is disappointing. While it is true that Twitch has offered a recent update to the community guidelines in regards to body painting, they still leave too much up to interpretation. These gray areas leave a number of inconsistencies laid bare on the enforcement of these policies, and leave the streamers feeling a lack of safety in their art. The additional focus, and inequality of these rules being enforced on male presenting streamers as well, also has a play in how the Body Painters are objectified as these guidelines are settled under "****** Content".

    Proposed Solution
    Twitch has an opportunity to lead by example and help to change the rampant culture of ****** harassment and hateful conduct on the platform by showing support for one of it’s most controversial categories. After much discussion with over 100 body painters about the trials we face on a daily basis, we came to a few proposals that if implemented would create a better sense of belonging, safety, security and health in the category. Many of these proposals also have the ability to improve the ****** harassment faced by all females on the platform if expanded on.

    Being as controversial a category as Body Painting is, the community would like to ask for even MORE defined guidelines. There are too many areas that need further definition, such as how long is a short break when painting since the average body paint takes anywhere from 6 to 8 hours to complete? What constitutes performing unrelated activities? How much coverage actually has to be painted before a stream starts (whole ***? Areola/*** and underbust only? Does it need to be detailed or is a single color ok? Do we need to start with the chest as we paint or starting with the face ok?)? As streamers we've seen inconsistency in enforcement of these rules as some streamers are known to show off a pet on stream in a break from painting, some eat while simultaneously painting, and others may take a moment to answer bigger questions on stream. In many of these situations we've seen some people become suspended or banned from the platform when being threatened with reports while live, and others no severe action taken under the same threats. By further defining time limits, expectations of paint coverage to meet, and what is considered a break versus participating in unrelated activities, it leaves little question to the streamer as to what is allowed, and removes some of the discrepancy between how these reports are handled.

    To further elaborate on these discrepancies, we would like to propose that a team of two persons be assigned to review reports against body painters. This can be expanded on to include all ****** content reports that happen live, but is important that there be little room for error when handling these cases. In order to set a precedence for conduct and what is expected, there has to be consistency in the actions taken as well as the reasoning behind those actions. Not only are the guidelines easily interpret-able, but the reasons for suspensions and bans are even more vague and lacking context. If the reports made against body painters are handled by specific staff, that further makes it possible for consistency and clearer definition of the offense when resulting in punishment.

    I cannot stress enough how the platform as a whole would benefit from clearer reasoning for suspensions and bans. While it is hard to give time stamps for the offense in question due to the VOD being removed from the site, it would not be impossible to supply a screenshot or clip with clearer definition of the actions being performed that were against policy. Not only does being clearer about policy enforcement help the community by setting clear precedent, it honors an overwhelming outcry to Twitch to honor its commitment to transparency.

    There is also a great opportunity here to add in a community manager for the creative category with an emphasis on Body Painting. With a community manager, those streaming in Beauty&Body Art would have a designated point of contact when there are questions or concerns about content they wish to produce. Community managers also allow Twitch to have live eyes on the category and better utilize the warning system as things are happening live allowing the streamer to either end their stream or course correct immediately. This line of communication also narrows the ability of more edgy streamers to intentionally misinterpret the guidelines, and would give Twitch staff in Safety and Policy a better view of the issues and harassment going on. This suggestion is one that has been implemented by competitors, including YouTube, who have active community managers that do outreach to streamers and communities while live.

    The list of issues facing body painters is long, and the concern over the lack of support received from Twitch as a category is frustrating. We truly believe in Twitch as a platform though, and the powerful change that can be made in the current culture of objectification and ****** harassment, not only by other streamers but the viewers as well, if Twitch were to take a stance in this controversial category. As a community, we sincerely hope that you will hear our voice, our concerns, and take into consideration our many proposals for solutions. We are open to discussion with policy staff and willing to work to help better the platform as a whole.

    Since Body Painting has been established as a valid category on the platform, there has been a noticeable lack of encouragement from Twitch in creating a healthy community around it. This lack of support is further emphasized by the massive push back and public harassment of Body Painters online, including but not limited to: Organized hate raids by other streamers, Streamers sexualizing body painters on their own live streams, Public groups that organize mass reports on body painters, Lack of response by Twitch to counter the culture of continued degradation of women through objectification by viewers (including inappropriate usernames).

    Twitch… more

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    Twitch responded

    Hey guys!

    There were some discussions that weren’t super applicable to feedback and I have gone ahead and removed them.

    We super appreciate the feedback and want to keep hearing your ideas. Please just keep it focused on bodypainting/body art community and feedback around that, over feedback on specific channels/users.

    If you have anyone who you are concerned about on Twitch or someone who you are worried about how they are acting on Twitch always feel empowered to report them so our team can further investigate the situation.

12. Allow Second Life.

    With the growing popularity of using virtual worlds to connect, teach and communicate, Second Life really should be allowed.
    
    Not all of SL is "mature". There are universities present, corporations with "campuses", virtual concerts and charity events. Today, one of the book clubs interviewed Larry Niven, who was in-world, in full avatar as one of his own characters.
    Give it some thought.

    6 votes

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13. Add a "sort by" in the Banned Users section

    It would be good to have an option of a 'sort by' on the lists of "Username", "Added by" and "Time Banned".

    When you go to your "Banned Users" list (Dashboard > Preferences > Moderation > Banned Chatters) the bans are in a totally random order. This makes it harder to sort out the list.

    This will make it much easier to find a banned user, sort out your moderator team and see when you have the most bans, etc.

    Thank you for reading and I hope this feature can be added, to give us streamers more flexibility.

    2 votes

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14. Komplett bann

    ich fände es sehr gut wenn man leute die nur am trollen sind komplett bannen könnte... so das sie überhauptnicht mehr auf den stream zugreifen können

    3 votes

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15. Please fix your audio muting algorithm

    Your algorithm intended to mute 3 songs in the stream, but muted 20 minutes of the stream which included sections of the stream when those songs were NOT being played.

    The flag also listed the song as 3:30+ seconds when only 0:30 seconds of the song was played.

    You need to add a section under "Appeal Muted Audio" to state "portions of the playback were muted in error" and "DO NOT contain the songs listed in the flag report."

    Also, you should allow users to download this audio without muting since it will not be streamed on your site.

    You make users sign a document under penalty of perjury, you should also have the same accountability that states your action to mute any portions of the audio are accurate and true.

    Your algorithm intended to mute 3 songs in the stream, but muted 20 minutes of the stream which included sections of the stream when those songs were NOT being played.

    The flag also listed the song as 3:30+ seconds when only 0:30 seconds of the song was played.

    You need to add a section under "Appeal Muted Audio" to state "portions of the playback were muted in error" and "DO NOT contain the songs listed in the flag report."

    Also, you should allow users to download this audio without muting since it will not be streamed on your site.

    You… more

    9 votes

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16. not chatting or talking in my stream

    Bot's and fake viewer's/People in My Live Stream it needs to stop I am very sick of it for when I see 1 or 2 viewer's I will be so fast to say this" Hi to my 1 or 2 or how ever many (ect). Plus I will also say and always ask" How are you and How is your lovey day going today." (The reason I am very mad about this that when I say and ask my viewer's IN MY STREAM NOTHING IS SAID OR ANYTHING BECAUSE IN MY LIVE STREAM BIO I HAVE IT WHERE IT SAYS TO CHAT AND ASK ME QUESTION so Twitch fix this bug A.S.A.P.)

    Bot's and fake viewer's/People in My Live Stream it needs to stop I am very sick of it for when I see 1 or 2 viewer's I will be so fast to say this" Hi to my 1 or 2 or how ever many (ect). Plus I will also say and always ask" How are you and How is your lovey day going today." (The reason I am very mad about this that when I say and ask my viewer's IN MY STREAM NOTHING IS SAID OR ANYTHING BECAUSE IN MY LIVE STREAM BIO I HAVE IT WHERE IT SAYS… more

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17. Neural network for chat moderation

    There is a known issue on twitch with spam bots. It's very hard to fight them because it's impossible to just add some key words into filter because they generate those words out of different symbols that look the same as original symbol. My idea is to create a neural network AI that will be trained to ban such messages. Moderators will have ability to turn the AI on\off and control the timeout\ban amount of seconds

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18. Exclude blocked users from channel category list

    Game directories, e.g. https://www.twitch.tv/directory/game/VALORANT on the website should not include channels that you blocked. This already works on mobile but not on the website.

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19. Better TOS Moderation

    While I recognize that there are already guidelines against harmful/illegal uses of substances on camera, I have come across multiple channels whereas this is exactly what was going on. While I do not make it a job to report each channel I come across that does this, I have recently reported one, solely because there was a **** that was purposely laced on camera. The channel points were titled "joints", the stream time was "wake and bake" and she was clearly getting high on stream (that was not even set to "mature", so any minor could easily jump onto this stream and be influenced in a manner that they should not be, at an early age where they're easily influenced.

    While it is not up to the creators to be prime examples to younger crowds, I firmly feel that it is up to Twitch's moderation staff to actively uphold TOS, especially when minors are allowed onto this platform. Creators are also responsible for what they allow on their channels and to be displayed on their cameras, and with that being said, the minimum they could do, is set their channel to mature. If they are incapable of taking responsibility, than should they really be allowed to stream to viewers of all ages?

    I have been on this platform for about a year now, and I have have seen creators banned for simply taking a shot of alcohol for every new sub, yet we have creators who have wheels for viewers to spin that dictates how much they drink, still streaming.
    I think it is time to start moderating this platform a bit better, with the idea that we are streaming to viewers of all ages. Not just 18+.

    While I recognize that there are already guidelines against harmful/illegal uses of substances on camera, I have come across multiple channels whereas this is exactly what was going on. While I do not make it a job to report each channel I come across that does this, I have recently reported one, solely because there was a **** that was purposely laced on camera. The channel points were titled "joints", the stream time was "wake and bake" and she was clearly getting high on stream (that was not even set to "mature", so any minor could easily jump onto this… more

    4 votes

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20. When a song gets muted from a VOD, make it show which song it was (the one it detected)

    When a song gets muted from a VOD, make it show the song name of which it detected and then muted.

    Sometimes you hear a song and wanna get the name of it, but then you can't.

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