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Safety

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Safety

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Constructive feedback on Safety features and workflows

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3 results found

  1. Permitted list not allowing the word to be used in chat

    The permitted terms that are added do not end up permitting the word to be used in chat. For example, blocking the word "sex" prevents the chat from using the pride emotes that have the words "sex" in it due to the wildcard. It would be nice if Twitch found a way to sort the Permitted Words list and allow it so the permitted words actually allow the viewers to say the word in chat without it still being blocked.
    16 votes

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    2 comments  ·  Bugs  ·  Admin →
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    More Info Needed  ·  AdminShimesaba (Product Manager, Twitch) responded

    Can you please clarify what term(s) you’re adding to the Permitted Terms list in this example? Are you saying you’ve added “sex” as a Blocked Term, “pansexual” as a Permitted Term, and you still can’t use the Pansexual Pride emote?

  2. Report names that are incorrectly caught in your filtering process.

    I have found a username that appears to be available but is blocked within your system due to an error.

    The error shown is: "This user name may be offensive and is not allowed."

    I have attempted to report this several times since October and have been met with the same policies regarding recycling and name changes when it does not apply to this situation.

    If there is one name that is incorrectly being caught in your filter I'd assume other users may have this problem as well. If a username IS available and IS appropriate for use then I…

    3 votes

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    3 comments  ·  Other  ·  Admin →
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  3. Broken report button and dangerous Ad

    The safety button on the dashboard just logs you out without warning, and when I sign back in, it treats computer I'm using like a new device requireing extra authentifications. It's the worst time for an inconvienience like that when your trying to deal with a major safety issue.
    Speaking of which, there's a cocacola advertisement currently running that isn increadibly louder than all the other ads you run, and it hurt my ears a lot
    2 votes

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    0 comments  ·  Report Tool and Flow  ·  Admin →
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    More Info Needed  ·  AdminAna (Admin, Twitch) responded

    Hi there,

    Could you please clarify what safety button you're referring to? Is it the Safety Center link towards the bottom of the Creator Dashboard menu? If so, I wasn't able to replicate the issue with it signing me out, when clicking it. Furthermore, I was curious to know what you are trying to access, to see if I can help clarify. Thank you!
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