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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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  1. It's stated that Partner Support is allowed to help with ONE name change, and nothing else after that. As well as previous partner names not being re-released into the cycle of usernames for people to have. What I don't understand is, if these names are not being re-released into the public, why can't I have my old name back or have support help me change my name back? It just seems very silly to have to jump through 100 loops to have a name I used for nearly 2 years back if they're not going to release it anyway. Even…

    98 votes

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  2. A large number of bot accounts have been following me to an account of a friend of mine and then deactivating the account.
    They only activate accounts when they are harassing me.
    When I try to report them, I can't even report them because they are already disabled.
    Blocking and banning cannot be done from the screen because they are disabled as well.
    Account deactivation is being abused.
    In addition, accounts that have been followed and deactivated cannot be retrieved in the Twitch API's "Channels/Followers", so it is not easy to take action against the account in question.
    We would…

    96 votes

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  3. For those who are not familiar with Passkeys:
    Passkeys are a modern security standard supported by leading companies such as Google, Paypal, Apple, Adobe, Nvidia, and Amazon(!). Instead of traditional passwords, they rely on cryptographic key pairs and digital authentication methods such as fingerprint recognition, facial recognition, PIN, or pattern. Passkeys offer a significantly simpler, faster, and more secure solution compared to conventional passwords.

    Twitch, a platform that thrives on live interactions and promotes them, could greatly simplify the login process for users by introducing Passkeys. This would not only improve user-friendliness by minimizing the tedious entry of passwords but…

    138 votes

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    10 comments  ·  Login  ·  Admin →
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  4. Hello Twitch team, There are many Romanian streamers who complain about the servers, we cannot have a very nice stream because the drop frame increases, the bitrate decreases or fluctuates. Specifically, in Romania we have a speed of 1000MB/s upload and download.
    I come up with the idea and the proposal to make 1-2-3 Twitch servers for Romania, there are so many servers all over the world, but not in Romania. Please help us too.

    All my esteem and respect.

    47 votes

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  5. The password requirements are truly insane for the average user. I shouldn't need a password so secure that it'd take years to *****, I need a password I can remember. This is a streaming site.

    If a streamer wants a super secure password, they can make that themselves, but imposing insane guidelines on people who just want to follow a few people is super annoying.

    227 votes

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  6. Per the twitch policy, inactive usernames are recycled every 6 months. With that said, I have been vigilant for 3 years, attempting to acquire a username that has been inactive since its existence. This username is not someone that all ppl would want. its actually very similar to my twitch username minus 2 letters.

    I would like the team to follow through on the policy and actually release the inactive usernames so that the streamers that actually put in work can utilize them for their own benefit, in turn for the benefit of the company

    82 votes

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  7. Enhancement Request:
    User can have the functionality/ability to create and change an Alias Name, separate from the User/Streamer name as long as the user has a Twitch channel.

    For example
    User Name: JohnConnor
    URL: www.twitch.tv/johnconnor
    Alias: Jonnor

    The Alias Jonnor can be displayed in the profile, in his channel and the Channel Explorer list on the Twitch homepage. And this is optional, the user can display the username as usual, or the Alias name.

    This is very similar to social networking platforms, where users have their usernames and nicknames apart.

    In addition, to avoid problems in the community, aliases must…

    139 votes

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  8. I'M SORRY FOR WRITING IN CAPS ON PURPOSE! WHY DO I HAVE TO CONFIRM THAT IT'S ME WHEN I LOG IN EVERY ******* DAY?! I LOGIN EVERY TIME FROM THE SAME PLACE, FROM THE SAME DEVICE AND EVERY ******* TIME I HAVE TO GO TO THE ******* EMAIL, GET A ******* VERIFICATION CODE AND CONFIRM THAT IT'S ME. I'M ******* SICK OF IT!!!! FIX THIS **** ALREADY!!! HOW ABOUT THIS IDEA?!

    45 votes

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  9. Please stop automatically turning off notifications for streamers I haven't watched for a while. At the very least, either give me an option in the email to revert the changes, or be smart enough to know which I have manually re-enabled so as to stop making them part of the next wave. I'm not on Twitch often, but I like knowing when certain friends are online, and it drives me absolutely crazy to have to go seek out each person from a long list of subs and manually re-enable the notifications every time the algorithm decides I don't need them…

    109 votes

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  10. I think I just got shadow banned. The only thing that tipped me off was being invisible in chat all of a sudden. I checked, and no formal actions have been taken against my account. I am careful to follow community chat guidelines, and it's a big deal to me to be a positive presence in chat. I don't use abusive language or bots. I don't spam. I don't even stream, I'm just a viewer. Shadow banning is illegal in some countries, so I'm going to look into statutes around this to see if it's even allowed in the US.

    14 votes

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    6 comments  ·  Other  ·  Admin →
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  11. When a user makes an account under Settings > Security and Privacy Have the user request for age verification to few streamers that are marked as 18+ this will lower the chanses of having a viewer under the age of 17. not saying it will stop it 100% but it will help ID the users that are over the age of 18.

    10 votes

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  12. Please can you add a button in the follower list that deletes all of the follower bots, I'm using a follower bot remover but it would be cool to implement this directly in the website

    10 votes

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  13. As it currently stands, Twitch Partners are not allowed to request Partner Support to change their alias to anything below 4 characters. I know that I along with multiple other Twitch Partners have ran into this issue when contacting Twitch support to try and remove extra numbers or special characters from our names. It has also been equally as frustrating for me and these other Twitch Partners when these name changes are continuing to be offered to the biggest Partners on the platform, but smaller or mid sized Partners are still rejected when they ask.

    My suggestion is to allow…

    519 votes

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  14. Not entirely sure what category this falls under, but, I'll describe the issue I am currently facing.

    I can't verify my account:

    My new-ish phone number is tied to an account with a bogus username and email that doesn't belong to me. I'm stuck in a position where I can't disassociate the phone number with the fraudulent account.

    In order to do so, I need access to the account and this is where things get tricky.

    You can log in with your phone number via the app. If you don't know the username, you can have a text sent to…

    4 votes

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  15. unlock my account crowdog69b69t because im not a bot or automated account. something like this should be a simple fix but this platform has allowed troolls to shutdown my account in a moments notice and therre is absolutely no way to rectify the problem. I submited a report and if you expect me to wait 6 months for an appeal when im not a bot you have lost your minds.

    1 vote

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    5 comments  ·  Login  ·  Admin →
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  16. The idea is that we would have the ability to create “child” accounts that must be linked to a “normal” account where we could set it so that we have to manually approve content creators for them to watch. Unapproved content creators would not even show up in the home page feed.
    Included in the child account management should also be the ability to view a report of what they watched, for how long, and when.
    Of course child safe ads would have to be used.

    On twitches end, this would be a good gateway to getting the next generation…

    5 votes

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  17. When someone has been active on Twitch for a few years, it’s easy to max out on how many streamers a person can follow. It would be incredible if Twitch could give us an option to raise that limit for active accounts that are over 1 year old. It could be something streamers have to opt in to so Twitch knows the streamer’s account is still active.

    The current maximum of accounts you can follow is 2,000.

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  18. If a user has passed away, and this can be verified with an obituary or a death certificate, it would be nice if Twitch could auto-cancel any subscriptions coming from that channel, and give the channel a special badge that indicates that this user has passed away, or change the bio to say "Legacy Account" in front of whatever has been written in the bio (if anything), or above the username.

    It may even be nice to add a comment section so people can leave a nice memory, sign a guest book, so to speak (this could be moderated by…

    63 votes

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  19. There has been so much infighting about children on the platform and it needs to be addressed. Under the Terms of Service (ToS) The minimum age requirement to view and create an account on Twitch is 13.

    This is becoming problematic on the site as streamers are being told to make their content suitable for an audience they don't cater to, and there has been an increase in trolling streamers.

    It's not a cure-all but I strongly believe that increasing the minimum age requirement from 13 to 16 will help in resolving this. It will (hopefully) signal to parents that…

    1 vote

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  20. overlay for partnerplus progression , if we could have an over link to add onto our streams so people can see our progression towards partner plus that would be a big help , at the moment there isnt really a way we can show our viewers how far we are coming along

    10 votes

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