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Account Management

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Account Management

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791 results found

  1. I mod for quite a few channels on Twitch. While modding for someone, I lost my watch streak even though I was actively modding for the person. I never got a notification to keep my watch streak or to recover my watch streak. At that time I had 3 streams up and only two out of the three got counted. Is there a restriction on how many streams we could be viewing when counting watch streaks? This happened about 2 months ago.

    5 votes

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    0 comments  ·  Bugs  ·  Admin →
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  2. Add functionalities to the lead mod role:

    • manage stream together sessions:
      accept invite, send invite, join shared chat and leave shared chat,...

    • manage chanel point rewards:
      add new, delete rewards, set and update point cost,...

    • manage emotes:
      add emote, remove emotes,...

    22 votes

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  3. Give us a toggle to disable watch streak notifications. Even when I disable every notification I am still getting streak notifications.

    28 votes

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  4. I am sorry to report that Twitch Support is quite non-existent. The 'live chat' feature via the help page is fully AI, the 'bot' transfers you to an 'agent', it's AI

    I put in a ticket nearly 2 days ago via Twitch Partner help tickets, no reply. This is not good enough!

    I stream for a living, I had a multi-accounting troll with new accounts have the ability to spam report me and get me banned by AI. My appeal was successful but then still resulted in me not having access to Twitch chat/streaming for 48hrs, this is NOT GOOD…

    9 votes

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    2 comments  ·  Other  ·  Admin →
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  5. I want my emotes to dance to the beat of the playing music.

    7 votes

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  6. Fix the ongoing issue with GIFs in chats. I've spoken with customer support multiple times and they don't care or want to fix anything. Sometimes a GIF works and others it doesn't at all. Again, don't roll out new updates that are broken. Everyone is irritated with this issue and it is across all platforms (PC, mobile, etc). Please make sure stuff is working properly before rolling out new updates. This bug of selective GIFs only being sent is doing nothing but frustrate and enrage the consumers. Please fix your bugs as soon as you can.

    4 votes

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  7. <3 Give Creators Historical Gifter Data <3

    The Problem:
    Currently, Twitch’s Creator Dashboard is built for an accountant, not a creator who wants to appreciate their subscribers and top gifters. While I can see exactly how much money I made on a specific day via the "Revenue" tab, and i can export my sub fata and read over it in Libre office.

    I cannot see a simple list of the human beings who made those gifts once the live stream ends. The "Top 3" leaderboard in chat is fleeting, and historical data for the Day, week and month is just…

    2 votes

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    16 comments  ·  Other  ·  Admin →
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  8. Twitch’s current username policy states that when a Partner changes their username, their previous username will never be made available to anyone else. This means that every username a Partner has used can remain permanently locked, even if it has not been associated with their active channel for several years.

    I understand giving Partners additional support and protecting their established branding. However, permanently removing every previous Partner username from circulation feels excessive and unfair to the rest of the community.

    A Partner could potentially change names multiple times throughout their career, leaving several desirable usernames permanently inaccessible. Those names are…

    5 votes

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  9. Twitch should add a command to give roles like editor and artist. For example /artist gives a user the artist badge, and /editor gives a user editor permissions. And you may ask why? I believe as a streamer it would be way more convenient if i want to add a user then i can use the command instead of working through roles manager. It would save much more time!

    3 votes

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  10. I'd like to share some feedback regarding Twitch's new GIF feature for Tier 2 and Tier 3 subscribers.

    First, the GIF library provided by the current platform feels very limited and outdated, with a poor selection of GIFs compared to other popular GIF websites. It would be great to see an integration with a more comprehensive and widely used GIF library, offering a much broader variety of content.

    Second, and perhaps more importantly, a large number of GIFs simply don't work when users try to send them in chat. This makes the feature frustrating to use and significantly limits its…

    2 votes

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    1 comment  ·  Bugs  ·  Admin →
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  11. While in theory and in practice the thought was a good idea initially and for a period of time following the release of the feature it has become a liability for streamer's payout.

    If someone that the streamer know's (or doesn't) comes in gifting a substantial number of subs over a period of time before disputing it with their payment method because they had a falling out or are complete dikwads the streamer has no recourse for the negative payout they'll be set at (Assuming it isn't less than their current payout balance).

    If someone is financially punishing someone for…

    2 votes

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  12. First, let’s address the elephant in the room:
    Yes, streamers make their own rules.
    Yes, every community is different.
    Yes, what one streamer and their mod team allow, another may not.

    Now, with that established, Twitch has Streamer University to help streamers improve. Why not a Mod University?

    Twitch’s Terms of Service (ToS) and Community Guidelines (CGs) supersede streamer preferences. Period. As moderators and stewards of our communities, we should recognize violations immediately, even when our streamer may not. That is why Mod University makes sense.

    Like Streamer University, moderators could apply for selection and attend a program led by…

    3 votes

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  13. There has been a bug where twitch wont send out a phone verification number and so when someone wants to set up alerts and such, without phone verification, they can't. I've personally been trying for DAYS to get them to send me verification and nothing has come through while other apps have no issue.

    3 votes

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  14. The goal would be to encourage viewers to discover new communities while rewarding meaningful engagement across the platform.

    Examples of challenges:

    • Watch a newly discovered channel for 1 hour
    • Follow a new channel during the challenge period
    • Send messages in a channel you have never chatted in before
    • Redeem a channel point reward in a new community
    • Return to a channel you recently followed
    • Watch streams from multiple categories
    • Support a creator through a subscription or gift subscription

    Possible rewards:

    • Exclusive Twitch badges
    • Bonus channel points
    • Special chat identity customizations…

    3 votes

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  15. As a streamer, I would love to have a feature to reset or manage Channel Points for specific users, especially when they unfollow the channel.Currently, when a viewer unfollows, they keep all their earned Channel Points. If they return later, they can instantly redeem expensive rewards, which can sometimes be used to disrupt the stream or bypass the community structure. Right now, the only way to clear someone's points is a permanent ban.It would be incredibly helpful to have:An automatic option to reset Channel Points after a user has unfollowed for a certain amount of time (e.g., 30 days).A manual…

    4 votes

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  16. When I enter a livestream, half of my messages full on disappear, my badges randomly appear/disappear, my emotes don’t load half the time and when I send a message in chat, it closes my keyboard so I have to click on the field to bring it up again in case I want to send another one. Minimizing the stream (swiping down on it so it goes into PiP mode) is extremely unfluid, just like the rest of the app after the newest update, constant popups almost everytime I open the app asking me for my data etc. No one likes…

    3 votes

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    0 comments  ·  Bugs  ·  Admin →
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  17. i wish your payouts would count so long as you reach the treshhold before the 12th, what is the point of doing calculations on the 12th if everything between the 1st and 11th only count for the next month over? maybe either change the date of the calculations OR allow us our payouts so long as the treshhold is met before the 12th

    2 votes

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    2 comments  ·  Other  ·  Admin →
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  18. We already have multiple options to prevent interactions that we don't want such as blocking receiving gifts on channels we don't follow, prevent incoming raids, disable emote attribution, and so on, I would like to request an option to prevent other streamers from adding you to their "Suggested Streamers" shelf, there may be many reasons to want that, and regardless of what it is this should already be a feature.

    3 votes

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  19. Can we get a tool to remove our data from specific third-party websites one at a time? Right now, if I don't want some random tracker, stats site, or fan site scraping my info, it’s really hard to protect our privacy. We should have the right to choose who sees our data and who doesn't. We need a setting in "Security and Privacy" to remove data by typing in the name of the site to request data removal, forcing them to stop showing that user's data on the requested site. Please upvote this to help us get our privacy back…

    3 votes

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  20. I personally just can't stand that Twitch allows AI streamer's to stream on Twitch, when they will literally never break the rules, unless they glitch or unless the TOS gets changed & they somehow weren't updated for that. What makes it worse, is that it's extremely frustrating to not only face every day & see it only get worse on every platform, but no amount of reporting or complaining about it, changes anything. These companies treat it, as if they are people & other real people, are just flat out discriminating against them for existing. They are AI bots... you…

    3 votes

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