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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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202 results found

  1. 876 votes

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    Planned  ·  Anonymous responded

    We’re reviewing this. Curious how long you think would be ok.

  2. With the ongoing outbreaks of follow and hate bots "raids", the creation of multiple accounts is simply too easy to abuse on the platform. Creating an account on Twitch does not require an authentic email address before using its services: watching content, following a streamer, sending messages in streamers chats, modifying the account details, etc.

    Many streamers are being harrassed by bots and "IP Grabbers" by:
    - Mass following streamers with inappropriate names and account details;
    - Mass spamming chats with obscene languages and characters (ex: racism, homophobia, transphobia, nazi, etc..);
    - Having extensions on their user profile which allows…

    826 votes

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  3. As it currently stands, Twitch Partners are not allowed to request Partner Support to change their alias to anything below 4 characters. I know that I along with multiple other Twitch Partners have ran into this issue when contacting Twitch support to try and remove extra numbers or special characters from our names. It has also been equally as frustrating for me and these other Twitch Partners when these name changes are continuing to be offered to the biggest Partners on the platform, but smaller or mid sized Partners are still rejected when they ask.

    My suggestion is to allow…

    460 votes

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  4. I would appreciate the option to see open sessions of my Twitch account and close them manually if they are no longer necessary or desired.

    This would be for security and peace of mind that no one else is purposing Twitch accounts without a user's permission and potentially causing issues in various chats.

    Thank you for your time and consideration.

    330 votes

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  5. Could we please move away from the Authy only 2FA implementation currently used and provide standard TOTP and QR codes?

    This would work much better for people who already have a stack of 2FA accounts in other solutions, remove reliance on a single application, fix issues with support (eg. Windows Phone), remove the need for a phone number (important for younger users I'd imagine) and generally increase flexibility and usability of 2FA for everyone by not locking us into a proprietary implementation.

    270 votes

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  6. First of all, good job on implementing non-Authy, non-SMS 2FA!

    That being said, there's still a major hole in your 2FA implementation, and that's requiring a user to set up SMS authentication before they can set up other forms of 2FA. Unless I've missed something huge, whenever I try to set up 2FA on Twitch, I get directed to put in my phone number first. There's no prompt I can use to skip this step.

    This is completely counter to how a lot of other sites do 2FA, where SMS authentication is an option, not a requirement. You can completely…

    241 votes

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  7. Twitch requires the most insane password strength I've ever seen. I've had accounts with banks, insurers, court systems and other state/federal government websites, and yours is the only one I will never remember. You're a streaming site. It's not like you're handing out nukes.

    Literally all I (and millions of others) want to do is watch streamers and comment occasionally. If the security is this high for streamers, who have jobs and contracts surrounding twitch, then fine. But I think you'd make a lot of people happy by making two separate account types, with different levels of security measures. One…

    177 votes

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  8. It would be really nice to use a usb device for 2auth (something like the yubikeys).

    163 votes

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  9. I have a personal account and an account to stream with my trivia company. I would like to be able to switch between them without logging out. More importantly, I'd like them each to have their own themes--currently if I log out of one and into the other, it still uses the custom theme I built for the other account. Any changes I make with persist if I switch accounts again. Bind layouts saves to accounts locally / store them in the cloud but also allow users to share their layouts (or access any layout saved locally).

    160 votes

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    11 comments  ·  Login  ·  Admin →
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  10. Also provide other options for 2FA apps not just Authy

    125 votes

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  11. Reduce the amount of cooldown after a name change, I have had to wait for 6+ months to get my name changed after I accidentally changed my name. I didn't get a reply from support after 6 months either, so I had to wait it out.
    Even when you change your name you might not even be able to get the name back, which is ridiculous in my opinion. Having to wait 6+ months to get your name back and yet not be able to get it is something that needs to be changed when I accidentally changed my name…

    122 votes

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  12. The recycle program needs a massive overhaul.

    There are far to many people waiting on unused usernames that are not released in a timely fashion.

    I have been watching two names for years now. One is simply completely inactive with zero information on the profile and has never followed anyone, for years. That account also has never responded to private messages to even suggest someone logged in. **** I'd buy their account name from them if there was anyway I could contact them.

    The other has the "Unless you have a time machine." message and may be an old twitch…

    119 votes

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  13. Most advertisements you get in emails at least give you the option to unsubscribe. I know what games and I'm not interested in free loot or whatever. The world has too much click bait already.

    90 votes

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  14. To easy to register fake emails on here and harass someone defiantly need to not make it easy to create multiple user accounts on here which ultimately will lead to malicious activities.

    85 votes

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  15. SMS as 2FA is well known to be the least secure of the methods available but still a better option than no 2FA at all, but I suggest an option to disable it as a fallback after having enabled Authy to lessen the security risks to the user account. You could learn from others mistakes such as Reddit's: https://arstechnica.com/information-technology/2018/08/password-breach-teaches-reddit-that-yes-phone-based-2fa-is-that-bad/

    82 votes

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  16. I would like to see the ability to toggle notifications for our followers.

    Sometimes I don't want all my followers to see I'm going live, especially on days where I may stream multiple times. Some days I would like to go live without sending out any notifications.

    Admin audit: added in additional words to title, so it's easier to find/understand idea from title alone

    77 votes

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  17. I would like to have an option that whenever you are live, and you change the category of what you are currently streaming, that new "go live" notifications (push, email, etc.) are sent out to followers. Even if it takes several minutes for these notifications to go out, it would be beneficial. There are times when a certain game (or category) is being streamed that followers might not have an interest in watching, but should you change to a game (or category) that they might be interested in watching while you are already live, having new notifications being sent out…

    74 votes

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  18. Enhancement Request:
    User can have the functionality/ability to create and change an Alias Name, separate from the User/Streamer name as long as the user has a Twitch channel.

    For example
    User Name: JohnConnor
    URL: www.twitch.tv/johnconnor
    Alias: Jonnor

    The Alias Jonnor can be displayed in the profile, in his channel and the Channel Explorer list on the Twitch homepage. And this is optional, the user can display the username as usual, or the Alias name.

    This is very similar to social networking platforms, where users have their usernames and nicknames apart.

    In addition, to avoid problems in the community, aliases must…

    66 votes

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  19. It seems Twitch is rolling out a method where Notifications are disabled automatically for streams you may not view often. This could easily be missed by a viewer who wants to enjoy that stream but maybe timezones are an issue, or just real life gets in the way.

    People can already manually turn off notifications if they choose, automating this seems to be something that will only hurt producers.

    Some people may not receive an email at all, and find they have had their notifications forced off. This is a bad bad direction to go in.

    Please only allow manual…

    65 votes

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  20. I am in agreement with people requesting a reduction on the time before you're able to change your username. Even if i have to wait 2 months before i can change it to something else, I've tested out my current username, as of posting this, and have discovered i hate it. If you could revert a user name change in the first 24 hours at least, even if i had to wait 2 months until i try again, it would solve a lot of people's problems with it. I also hate how there's no way of testing out a username…

    49 votes

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