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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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100 results found

  1. Entering a phone number either to verify for chat or entering for 2FA, the code won't send.

    52 votes

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    16 comments  ·  Bugs  ·  Admin →
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  2. I went to change my password today and had my password manager generate a random 100 character password. Twitch said "That password is too easy to guess" and points me at a page that just says it needs to be "at least 8 characters long". I get the same error with length 90 and 80. Through trial and error, apparently 71 is the maximum usable length.

    It's unclear why there's a maximum limit, so I'd recommend removing that. Otherwise, the error message should indicate what the actual problem is.

    27 votes

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    8 comments  ·  Bugs  ·  Admin →
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  3. i use Opera GX as my primary browser and I can't seem to log in I can view the website but can not log in.

    18 votes

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    3 comments  ·  Bugs  ·  Admin →
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  4. Me and like many other people have been on this site for years building our stream and community’s. They one day we get to become affiliates, so we set up our 2-Factor Authentication but then we get locked out of our account and r unable to return because a bug doesn’t send sms code to our phones so we can log in the Authy never works so, the idea is to fix this so we won’t have to start new accounts.

    18 votes

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    1 comment  ·  Bugs  ·  Admin →
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  5. Phone verification won't send the code
    Entering a phone number either to verify for chat or entering for 2FA, the code won't send.

    16 votes

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    2 comments  ·  Bugs  ·  Admin →
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  6. Please, fix your SMS message system! I can't get codes via SMS!

    15 votes

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    1 comment  ·  Bugs  ·  Admin →
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  7. when I log into my account sometimes it says im on new device or location, but im not, it hasnt moved and i used it earlier today. and then it bugs me for an email code and so forth.
    very annoying. shouldnt happen.
    thanks.

    11 votes

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    0 comments  ·  Bugs  ·  Admin →
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  8. My YouTube channel was unlink, but it was working completely fine before. I didn't log out or anything of the sort. It was just working the other day, and only stopped working today. IDK what happened, but now I can't relink it. It only shows up with "Make sure the email you used for Twitch is the same as your google account." If anyone has any ideas or know how to fix it, pls let me know.

    11 votes

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    0 comments  ·  Bugs  ·  Admin →
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  9. I recently discovered my account was no longer following a channel I had been subscribed to. I know I was still a follower earlier in my day. At some point, I had left my computer on sleep mode and was not actively using the app. Soon after going back on Twitch via desktop, I discovered the channel was gone in my following list and had to re-follow.

    I'd like to believe it is a bug because there would be no way I would un-follow said channel. I hope this is something that will be seriously looked into and resolved if…

    10 votes

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    3 comments  ·  Bugs  ·  Admin →
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  10. When you originally follow a creator even if you you unfollow” or in my case sitting in chat and all of a sudden you can’t type your” original follow date should still remain at least since I never confirmed the unfollowing

    10 votes

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    0 comments  ·  Bugs  ·  Admin →
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  11. Hello please I have a problem with twitch refuse all my number phone and refuse help me

    10 votes

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    0 comments  ·  Bugs  ·  Admin →
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  12. Multiple people have reported that the username rename tool has been bugged for them, including me. EVERYTHING we type in is being marked as unavailable no matter what browser or device we use. When cross checked with other accounts or sign up, the username availability seems to be working fine. This makes it impossible to change our username on our accounts. Support has been incompetent and unhelpful for us. This is a bug on Twitch's end. There have been many other bugs reported recently as well. Broken password resets, missing chat logs, ghost notifications, VODs disappearing, and emotes breaking are…

    9 votes

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    9 comments  ·  Bugs  ·  Admin →
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  13. sms verification code in algeria are not being sent for like 2 month fix it for the love of god or make email verification mandatory ******* ****

    8 votes

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    0 comments  ·  Bugs  ·  Admin →
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  14. PHONE NUMBER BUG. I removed my phone number from an old account and now that phone number cannot be used on any account even the on it was on before. FIX THIS SO I CAN USE TWITCH.

    8 votes

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    1 comment  ·  Bugs  ·  Admin →
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  15. Hello, Since the recent introduction of the "Load More" button in Twitch drops inventory, drops in some games have started deleting after a stream (they're supposed to last 7 days). Even if I take them into my inventory, they don't appear in the game. Because they're DELETED on Twitch and don't even show up in "Closed Drop Campaigns." They should be there after the stream ends, but they're not—they're simply deleted. This has been observed in Rainbow Six Siege and Standoff 2.
    Twitch support ignores this and makes the user look stupid, claiming it's their fault, not a Twitch bug.…

    7 votes

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    0 comments  ·  Bugs  ·  Admin →
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  16. My ******* account is not working because my number is used in another account but I permanently deleted the account and it still won’t let me use my number twitch fix your app this was on mobile

    7 votes

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    2 comments  ·  Bugs  ·  Admin →
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  17. Basically the user banned me from his channel and i had associated him on my Suspicious User Controls tool. When i tried to remove him, i got an error and, when i let the tool on, my friends can't write on my channel because the other guy banned us from his channel.

    Do you know a solution? I think maybe this is a bug, you should be able to delete people from the Suspicious User Control list regardless if you're banned or not from his channel.

    7 votes

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    0 comments  ·  Bugs  ·  Admin →
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  18. He solicitado asistencia mediante helpTwitch, sobre que no me deja seguir a un canal en especifico (twitch.tv/GREEN) llevo mucho tiempo mandando tickets y siempre me contestan lo siguiente "Si aún tiene problemas para seguir a los usuarios / categorías, es posible que haya alcanzado el límite" señores, no he llegado al limite de creadores de contenido que sigo, ya que son muy pocos los que sigo, así que ese no sería el problema, Vuelvo y repito, y he hablado con el Creador de contenido, y me ha mostrado que NO ESTOY BLOQUEADO POR EL, por que si lo estuviera ni…

    7 votes

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    1 comment  ·  Bugs  ·  Admin →
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  19. Seit einigen Tagen habe ich ziemlich arge Probleme damit, Twitch über Opera GX zu nutzen.

    • Benachrichtigungen und Flüsternachrichten werden nicht geladen, wenn ich sie mir anzeigen lassen will

    • ich kann keine Clips erstellen, obwohl die Option verfügbar ist (es wird lediglich eine "autoblanc"-Seite aufgerufen

    • das Teilen von Subscribtion-Nachrichten im Livechat ist nicht möglich (die Nachricht kommt nach dem Absenden weder im Chat, noch im Dashboard des Streamers an)

    • der Kauf von Abonnements kann nicht abgeschlossen werden (es lädt und lädt, wird aber nicht fertig... Probleme mit den Zahlungsmitteln sind ausgeschlossen)

    • die Anzeige "Das Cookie-Gespräch" verschwindet nicht mehr ... egal, ob…

    7 votes

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    Gathering Interest  ·  0 comments  ·  Bugs  ·  Admin →
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  20. If your native language is not English, it is not reflected even if you select English in the language selection.
    In my case, if I select English, a check mark will appear in my native language, Japanese.Only English is not available, so i use ENG-UK.

    This glitch occurs when chromium(chrome,edge) is used.
    The outbreak would be in the middle of this month.

    6 votes

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    0 comments  ·  Bugs  ·  Admin →
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