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How can we improve the account management experience?

Account Management: Bugs

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Twitch removed a channel I follow

I recently discovered my account was no longer following a channel I had been subscribed to. I know I was still a follower earlier in my day. At some point, I had left my computer on sleep mode and was not actively using the app. Soon after going back on Twitch via desktop, I discovered the channel was gone in my following list and had to re-follow.

I'd like to believe it is a bug because there would be no way I would un-follow said channel. I hope this is something that will be seriously looked into and resolved if possible.

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ohlookie shared this idea  ·   ·  Report…  ·  Admin →
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  • RebelZG commented  ·   ·  Report

    "It just happened to me. Two days ago I checked the channel of one of my favorite streamers — 5 YEARS AND 3 MONTHS, GONE. Why? No idea. I WOULD NEVER UNFOLLOW HER — that's years of loyalty and consistency. What’s going on? WHAT ABOUT MY LONG-TIME SUPPORT?

  • succaproof7 commented  ·   ·  Report

    Bro twitch needs to listen up and fix this I just lost my 3 year follow age for Kai’s channel after he got hacked.
  • thest0ryofemily commented  ·   ·  Report

    I had this happen to me yesterday! I am unsure why it happened as well. I know I was on Mobile when it happened and I also was lurking. it also made me lose my followage and I was really sad. :( I wish there was a way to fix or restore it!