Hello, Since the recent introduction of the "Load More" button in Twitch drops inventory, drops in some games have started deleting after a stream (they're supposed to last 7 days). Even if I take them into my inventory, they don't appear in the game. Because they're DELETED on Twitch and don't even show up in "Closed Drop Campaigns." They should be there after the stream ends, but they're not—they're simply deleted. This has been observed in Rainbow Six Siege and Standoff 2.
Twitch support ignores this and makes the user look stupid, claiming it's their fault, not a Twitch bug. This has been going on for about two weeks now. But support ignores me and responds with boilerplate responses. They don't understand what they're being asked to do—contact real Twitch technical support and fix the drop deletion bug. This is currently happening in Rainbow Six Siege. Drops are completely filled, removed unless you click "Claim." If you click "Claim" but don't bind them, the items don't arrive. This is because they were completely removed on Twitch. But they should last at least 7 days, maybe longer! HELP !
Video BUG - https://www.youtube.com/watch?v=rvvmpxwkao0&t
00:00 I'm showing that the drops are live, the time, and the account. The stream is live.
08:12 The stream ended, the drops were deleted immediately and the entire company as a whole