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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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157 results found

  1. Stream Streaks create fear of missing out in a way that hurts engagement.

    Let me present some scenarios that illustrate my point:

    Three of your favorite streamers go live at the same time. You watch on mobile. You cannot check in with all of them despite having streaks with all of them. Who do you prioritize? You move to desktop and still lose the streak because it doesn't record you as a viewer. How do you feel?

    You lost a stream streak and are a working adult, you did not know you could watch a clip or a VOD to…

    79 votes

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    10 comments  ·  Other  ·  Admin →
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  2. When someone has been active on Twitch for a few years, it’s easy to max out on how many streamers a person can follow. It would be incredible if Twitch could give us an option to raise that limit for active accounts that are over 1 year old. It could be something streamers have to opt in to so Twitch knows the streamer’s account is still active.

    The current maximum of accounts you can follow is 2,000.

    54 votes

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    5 comments  ·  Other  ·  Admin →
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  3. The core purpose of Enhanced Broadcasting (EB) is to save Twitch money on transcoding. Incentivizing EB adoption would not only offload Twitch's transcoding infrastructure costs, but also put more money in creators' pockets while strengthening Twitch's relationship with the broader creator community.

    Quick refresher: EB shifts the work of creating multiple stream qualities from Twitch's servers to your PC's graphics card. Instead of sending one feed for Twitch to transcode, your PC encodes up to 5 qualities at once, and viewers automatically get the best resolution for their connection.

    My proposal: a flat 10% bump to the revenue split for…

    39 votes

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    1 comment  ·  Other  ·  Admin →
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  4. I think I just got shadow banned. The only thing that tipped me off was being invisible in chat all of a sudden. I checked, and no formal actions have been taken against my account. I am careful to follow community chat guidelines, and it's a big deal to me to be a positive presence in chat. I don't use abusive language or bots. I don't spam. I don't even stream, I'm just a viewer. Shadow banning is illegal in some countries, so I'm going to look into statutes around this to see if it's even allowed in the US.

    37 votes

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    13 comments  ·  Other  ·  Admin →
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  5. So this new Affiliate ID verification is honestly stupid.
    1 - You already have our tax information, because that's how we get paid.
    2 - You're joining on with PERSONA, you know Peter Thiel's company. The same Peter Thiel that's in the Epstien Files. The same Peter Thiel that funded Palantir, you know the company that's using information to spy on Americans, deport families, and other police state activity.

    Why do you need to do this? Did y'all miss what's happening with Discord? Do you really think the person who was on pedophile island will be keeping kids safe? Do…

    17 votes

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    3 comments  ·  Other  ·  Admin →
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  6. Several streamers have recently been banned from mass reports of pro-genocidal Zionist streamers and their blatantly racist and violent communities, along with doxxing them and threatening their safety. You need to do something about this as you TWITCH are complicit in genocide in allowing advocators for mass murder to take over your platform and taking away the livelihood of people attempting to spread awareness of ongoing atrocities against the people of Palestine.

    14 votes

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    2 comments  ·  Other  ·  Admin →
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  7. You need to implement a faster way to reactivate accounts, currently it takes up to 2 weeks, which i find absolutly rediculoius, twitter and fb are instant, your process looser streamers money and views and subs having to wait for so long, what happens if somone did it by accident, fix this major floor

    13 votes

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    6 comments  ·  Other  ·  Admin →
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  8. This idea is already available via third-party websites but it'd be nice to have it implemented on the website because often times I will accidentally click ignore on someones name and not realize it.

    13 votes

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    1 comment  ·  Other  ·  Admin →
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  9. I know this has been discussed before, but things have changed. (see below)

    Please provide alternative methods to Phone Verification. There are many circumstances where a user may not be able to use a mobile phone to verify their account:

    1. They live in area that does not have cell service;

    2. They live or work in an institution that does not not allow the use of mobile phones (such as prisons or secure locations, intelligence agencies, etc.)

    3. They are too poor to afford a mobile phone (poor people can still watch ads, and provide valuable content to the site)

    4. They have…

    11 votes

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    4 comments  ·  Other  ·  Admin →
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  10. I am sorry to report that Twitch Support is quite non-existent. The 'live chat' feature via the help page is fully AI, the 'bot' transfers you to an 'agent', it's AI

    I put in a ticket nearly 2 days ago via Twitch Partner help tickets, no reply. This is not good enough!

    I stream for a living, I had a multi-accounting troll with new accounts have the ability to spam report me and get me banned by AI. My appeal was successful but then still resulted in me not having access to Twitch chat/streaming for 48hrs, this is NOT GOOD…

    9 votes

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    2 comments  ·  Other  ·  Admin →
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  11. When activating my Twitch account on my Xbox One, I received a code to enter in at twitch.tv/activate that began with "***". Inappropriate combinations of letters should not be included in activation codes.

    9 votes

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  12. This idea is borne of having a poor experience with Twitch support in its current form. I've streamed dozens of hours and suddenly two streams were flagged for copyright issues. The flagged OSTs were from Elden Ring, the game I was playing. It was the music in the game that got flagged. Clearly a mistake, but the only responses I would get on my support ticket were the generic responses about not having copyrighted materials on your stream. We need better trained individuals supporting streamers who take the time to read what is submitted and troubleshoot their issues, not just…

    8 votes

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  13. Pretty self explanatory, but multiple people I know have been banned without explanation. They submit an appeal stating they can't possibly defend themselves if they don't know what they did,. Appeal denied and now the "enhanced" resolution process that Dan Clancy bragged about at Twitch Con makes it literally impossible to contact support with additional information.

    This process is still a complete dumpster fire. Why is there not a process which allows back and forth communication?

    I get that at some point a decision is a decision, but when you're not telling someone what part in the thousands of words…

    7 votes

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  14. 300 bots started following me on November 23rd and now today the 28th another 100 have just followed me, can you remove those bots or at least make sure that they are not going to ban my account for something that I did not do or buy?

    6 votes

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    3 comments  ·  Other  ·  Admin →
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  15. Currently you are able to follow a limited amount of game categories, once you reach the limit you are unable to follow more categories.

    I believe a higher limit (or none at all) would be preferable to many more people.

    Use-cases:
    I tend to follow newly released games to keep an eye on who might be streaming.

    I also tend to follow games that usually aren't streamed much, it is nice to be able to see when the category has people streaming.

    Currently I would be forced to unfollow other categories, which limits the amount of streams I likely would…

    6 votes

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  16. My phone - it's been disconnected for years. I am retired. And I am not giving Twitch my wife's phone number. Please lift the associated restrictions. Also, plase move me up to partner. I am at least as trustworthy as your CEO. Thanks John

    6 votes

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  17. Mostly I watch twitch on my phone and after lastly update page looks like ****. Please turn back old look.

    6 votes

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  18. Please also support the Brave browser which is Chrome based. You remove me like that, if not.

    6 votes

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  19. I emailed support a while ago and was told that developers are working on the idea. I was hoping if we could get support on reinstating follow dates that were accidently lost before unfollow confirmation was implemented. Many people accidently unfollowed accounts or lost following so lost their follow dates and by providing proof people should be able to reinstate these dates. Thanks!

    6 votes

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    4 comments  ·  Other  ·  Admin →
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  20. Currently, the minimum payout on Twitch is $50. For beginner streamers, this amount can be too high and may feel discouraging while they are still growing. My suggestion is that Twitch allows beginner streamers to make smaller withdrawals, even symbolic amounts, as a way of encouragement.

    Any amount received can make a huge difference at the start — whether to invest in better equipment (like a microphone, lighting, or internet) or simply as motivation to keep streaming. This would create a more positive and inclusive experience for new creators on the platform.

    5 votes

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