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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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49 results found

  1. When someone has been active on Twitch for a few years, it’s easy to max out on how many streamers a person can follow. It would be incredible if Twitch could give us an option to raise that limit for active accounts that are over 1 year old. It could be something streamers have to opt in to so Twitch knows the streamer’s account is still active.

    The current maximum of accounts you can follow is 2,000.

    28 votes

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    3 comments  ·  Other  ·  Admin →
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  2. I think I just got shadow banned. The only thing that tipped me off was being invisible in chat all of a sudden. I checked, and no formal actions have been taken against my account. I am careful to follow community chat guidelines, and it's a big deal to me to be a positive presence in chat. I don't use abusive language or bots. I don't spam. I don't even stream, I'm just a viewer. Shadow banning is illegal in some countries, so I'm going to look into statutes around this to see if it's even allowed in the US.

    18 votes

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    6 comments  ·  Other  ·  Admin →
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  3. You need to implement a faster way to reactivate accounts, currently it takes up to 2 weeks, which i find absolutly rediculoius, twitter and fb are instant, your process looser streamers money and views and subs having to wait for so long, what happens if somone did it by accident, fix this major floor

    11 votes

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    1 comment  ·  Other  ·  Admin →
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  4. This idea is already available via third-party websites but it'd be nice to have it implemented on the website because often times I will accidentally click ignore on someones name and not realize it.

    9 votes

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    1 comment  ·  Other  ·  Admin →
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  5. When activating my Twitch account on my Xbox One, I received a code to enter in at twitch.tv/activate that began with "***". Inappropriate combinations of letters should not be included in activation codes.

    7 votes

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  6. I keep receiving notifications regarding my cookies, both in OBS, and the web-browsers Firefox and Vivaldi (Chromium).

    Every time when the web-browser or OBS is restarted the cookies needs to be accepted once again!

    How do I get the cookie notifications to stop on Twitch after accepting them, just as cookies works on other websites?

    4 votes

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    2 comments  ·  Other  ·  Admin →
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  7. I emailed support a while ago and was told that developers are working on the idea. I was hoping if we could get support on reinstating follow dates that were accidently lost before unfollow confirmation was implemented. Many people accidently unfollowed accounts or lost following so lost their follow dates and by providing proof people should be able to reinstate these dates. Thanks!

    4 votes

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  8. I feel like Twitch sends out emails with an excessive amount of HTML in them. HTML emails are fine, but let's all try to keep things to a sane level.

    4 votes

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  9. アプリを開いてすぐに音が流れ出るような仕組みのフィード機能は必要ありません。アプリを開いたらフォロー中が最初のページになるよう戻してほしい。
    あと、フォローしていない人のストーリーは見たくないので出ないようにしてほしい

    3 votes

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  10. Hello, I am new to this platform, my Valorante Changers drop pendant is only one minute away from picking it up, but I missed it, can you replace it? Thank you very much.

    3 votes

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    3 comments  ·  Other  ·  Admin →
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  11. Sue Twitch in oblivion and the company behind the livestream https://www.twitch.tv/trumporbiden2024

    Community standards? bye bye Twitch I reported to both @realdonaldtrump and @potus

    3 votes

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    2 comments  ·  Other  ·  Admin →
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  12. Consistently and annoyingly often I receive “unexpected errors” or similar when requesting password reset (which leads to me not being able to reset password for DAYS) or most recently being unable to simply add and verify my mobile number. It’s ridiculous and needs to be fixed. I cannot chat in some chats because they are verify only. Fix the whole app.

    3 votes

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  13. For some streamers it is not easy to add emotes, so leave it up to artists to add emotes.

    2 votes

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  14. me dijeron que si hacia una encuesta me daban 5 euros
    pero no me los dieron

    2 votes

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  15. 2 votes

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    1 comment  ·  Other  ·  Admin →
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  16. Greetings, Twitch support team.

    I am writing this email in reference to a streamer (Elsukr) who received a ban while I was live. I was on that live stream, and it was funny and nice. I think because her language is from Jeddah, a minority ethnic group in Saudi Arabia, Twitch transliterated her language wrong.

    I hope to restudy the situation. 

    We miss her. She was the one who got me out of depression. 

    thank you 

    2 votes

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  17. Feedback Forums: The Format/Presentation Method

    I have used game forums for almost 30 years, and the format of these feedback forums is the most complex and least simple design that I have ever seen. I suggest you look at the format used for any popular gaming software (blizzard forums for world of warcraft may be an appropriate one to use for this example) that provides a simple format and design. Please use simple and easy menu items.

    Additionally, make links to these forums easy to find and access from each twitch user account help menu.

    2 votes

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  18. There appears to be no way to remove benefits. I can only cancel a subscription or request a refund. I just don't want the subscriber benefits and I want the channel delisted from my list of active subscriptions.

    2 votes

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  19. I just got notified that your tearms of service changed.

    But WHAT exactly changed?? Do you expect me to keep local copys of your (and all the million other everyone wants me to signe at any random webside/service) every time so I can compare old vs. new tearms??

    Sugestion: higlight the changes in bold or bigger font size at the very top of the changed tearms!

    I will not signe the new Tearms of Service as I am no lawer and have no copy of the old one to compare. It is up to YOU to clarify the changes exactly!

    2 votes

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  20. i cant not see my text come up on my chat when im streaming Help... place... Thank you...

    2 votes

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