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Account Management

This Forum concerns: Login, Connections and Password Resets

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Account Management

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54 results found

  1. When someone has been active on Twitch for a few years, it’s easy to max out on how many streamers a person can follow. It would be incredible if Twitch could give us an option to raise that limit for active accounts that are over 1 year old. It could be something streamers have to opt in to so Twitch knows the streamer’s account is still active.

    The current maximum of accounts you can follow is 2,000.

    29 votes

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    3 comments  ·  Other  ·  Admin →
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  2. I think I just got shadow banned. The only thing that tipped me off was being invisible in chat all of a sudden. I checked, and no formal actions have been taken against my account. I am careful to follow community chat guidelines, and it's a big deal to me to be a positive presence in chat. I don't use abusive language or bots. I don't spam. I don't even stream, I'm just a viewer. Shadow banning is illegal in some countries, so I'm going to look into statutes around this to see if it's even allowed in the US.

    21 votes

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    8 comments  ·  Other  ·  Admin →
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  3. You need to implement a faster way to reactivate accounts, currently it takes up to 2 weeks, which i find absolutly rediculoius, twitter and fb are instant, your process looser streamers money and views and subs having to wait for so long, what happens if somone did it by accident, fix this major floor

    11 votes

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    1 comment  ·  Other  ·  Admin →
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  4. This idea is already available via third-party websites but it'd be nice to have it implemented on the website because often times I will accidentally click ignore on someones name and not realize it.

    9 votes

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  5. When activating my Twitch account on my Xbox One, I received a code to enter in at twitch.tv/activate that began with "***". Inappropriate combinations of letters should not be included in activation codes.

    7 votes

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  6. I emailed support a while ago and was told that developers are working on the idea. I was hoping if we could get support on reinstating follow dates that were accidently lost before unfollow confirmation was implemented. Many people accidently unfollowed accounts or lost following so lost their follow dates and by providing proof people should be able to reinstate these dates. Thanks!

    5 votes

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  7. I keep receiving notifications regarding my cookies, both in OBS, and the web-browsers Firefox and Vivaldi (Chromium).

    Every time when the web-browser or OBS is restarted the cookies needs to be accepted once again!

    How do I get the cookie notifications to stop on Twitch after accepting them, just as cookies works on other websites?

    4 votes

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    2 comments  ·  Other  ·  Admin →
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  8. I feel like Twitch sends out emails with an excessive amount of HTML in them. HTML emails are fine, but let's all try to keep things to a sane level.

    4 votes

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  9. This idea is borne of having a poor experience with Twitch support in its current form. I've streamed dozens of hours and suddenly two streams were flagged for copyright issues. The flagged OSTs were from Elden Ring, the game I was playing. It was the music in the game that got flagged. Clearly a mistake, but the only responses I would get on my support ticket were the generic responses about not having copyrighted materials on your stream. We need better trained individuals supporting streamers who take the time to read what is submitted and troubleshoot their issues, not just…

    3 votes

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  10. アプリを開いてすぐに音が流れ出るような仕組みのフィード機能は必要ありません。アプリを開いたらフォロー中が最初のページになるよう戻してほしい。
    あと、フォローしていない人のストーリーは見たくないので出ないようにしてほしい

    3 votes

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  11. Hello, I am new to this platform, my Valorante Changers drop pendant is only one minute away from picking it up, but I missed it, can you replace it? Thank you very much.

    3 votes

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    3 comments  ·  Other  ·  Admin →
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  12. Language English (Translated by Google Translate)
    Evening for you
    There are a couple of ideas on how I could improve Twitch Support:
    - Add "Write to chat"
    Is it possible to make it so that every person who has a question about him writes directly in a chat with the Twitch Operator? I wouldn’t want to answer by mail, as it takes time and you wait for a response, if they answer it.And to make it convenient in different languages.
    - Add "Contact live."
    Again, is it possible to add such a point? To respond live, and not feel like…

    3 votes

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  13. Several streamers have recently been banned from mass reports of pro-genocidal Zionist streamers and their blatantly racist and violent communities, along with doxxing them and threatening their safety. You need to do something about this as you TWITCH are complicit in genocide in allowing advocators for mass murder to take over your platform and taking away the livelihood of people attempting to spread awareness of ongoing atrocities against the people of Palestine.

    3 votes

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  14. Sue Twitch in oblivion and the company behind the livestream https://www.twitch.tv/trumporbiden2024

    Community standards? bye bye Twitch I reported to both @realdonaldtrump and @potus

    3 votes

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    2 comments  ·  Other  ·  Admin →
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  15. Consistently and annoyingly often I receive “unexpected errors” or similar when requesting password reset (which leads to me not being able to reset password for DAYS) or most recently being unable to simply add and verify my mobile number. It’s ridiculous and needs to be fixed. I cannot chat in some chats because they are verify only. Fix the whole app.

    3 votes

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  16. не могу начать стрим, перекидывает сразу в службу поддержки

    2 votes

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  17. This person continues to bother and stalk my streams It could be a fake account but this happends on other platforms as well. it's trolling and I don't know who the viewer is as it doesn't say names and they don't chat. I hope Twitch can see on there end who this 1 and only one viewer that instantly keeps stalking my streams and I can't report an account if they don't speak in chat it doesn't tell me who joins like Tiktok Live works so i can search and block them. I don't know the proper support as based…

    2 votes

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  18. I know this has been discussed before, but things have changed. (see below)

    Please provide alternative methods to Phone Verification. There are many circumstances where a user may not be able to use a mobile phone to verify their account:

    1. They live in area that does not have cell service;

    2. They live or work in an institution that does not not allow the use of mobile phones (such as prisons or secure locations, intelligence agencies, etc.)

    3. They are too poor to afford a mobile phone (poor people can still watch ads, and provide valuable content to the site)

    4. They have…

    2 votes

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  19. In my time on Twitch, I have seen many accounts get suspended for reasons that don't seem to warrant indefinite bans. Often, there appeals are met with bot messages that don't seem to actually review the violation or take context into account. The loss of users can damage communities greatly and can lead to issues of malicious reporting. My suggestion is to create a paid expedited process in which a user can pay twitch some amount of money to expedite their suspension appeal and get a human to review their request. This would be profitable to Twitch and would allow…

    2 votes

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  20. In Content Tuning give me option to hide what i HATE! Like Vtubers, gay mental ill people...and other anoying...

    2 votes

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